User Guide
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... Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device on a locally shared network 38 Configure your firewall to work with HP devices (Windows only 39 Advanced firewall information 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges...
... Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device on a locally shared network 38 Configure your firewall to work with HP devices (Windows only 39 Advanced firewall information 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges...
User Guide
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... 80 Ink streaks on the back of the paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...
... 80 Ink streaks on the back of the paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...
User Guide
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... Ink Alert...103 HP recommends you have a replacement available for avoiding jams...95 Errors (Windows)...96 Printhead Problem - The following cartridges are not intended for use in this printer as it is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to be missing or damaged 96 Incompatible Printhead...96 Printhead problem and advanced printhead maintenance 96 Printhead problem - Clear jams...94 Clear a jam in the device...95 Tips for when print quality becomes no longer acceptable...103 Ink Service...
... Ink Alert...103 HP recommends you have a replacement available for avoiding jams...95 Errors (Windows)...96 Printhead Problem - The following cartridges are not intended for use in this printer as it is currently configured...106 Printer Offline...106 Printer Paused...106 Document failed to be missing or damaged 96 Incompatible Printhead...96 Printhead problem and advanced printhead maintenance 96 Printhead problem - Clear jams...94 Clear a jam in the device...95 Tips for when print quality becomes no longer acceptable...103 Ink Service...
User Guide
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... resources: Resource Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Contains tools to view status information, change settings, and manage the device. Typically installed with the device software. Allows you to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the...
... resources: Resource Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Contains tools to view status information, change settings, and manage the device. Typically installed with the device software. Allows you to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the...
User Guide
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... power cord or turning off the HP product by pressing the Power button located on the host computer are supported. Up to the device using a hub or router. See Configure the device (Windows) or Configure the device (Mac OS X). All features are supported. Chapter 1 Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions. Only print...
... power cord or turning off the HP product by pressing the Power button located on the host computer are supported. Up to the device using a hub or router. See Configure the device (Windows) or Configure the device (Mac OS X). All features are supported. Chapter 1 Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions. Only print...
User Guide
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... or matte-coated on both sides for optimum print quality. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are printing. HP recommends plain papers with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. It is opaque enough for papers with no show- 12 Use the device Depending on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is best to...
... or matte-coated on both sides for optimum print quality. HP Brochure Paper HP Superior Inkjet Paper HP Bright White Inkjet Paper These papers are printing. HP recommends plain papers with crisp, vivid color, bolder blacks & dry faster than ordinary plain papers. It is opaque enough for papers with no show- 12 Use the device Depending on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is best to...
User Guide
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... otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes aligned according to dry. Allowing wet media to print photographs. HP recommends testing any paper before printing the document. Always use the correct media-type setting in the printer driver, and configure the trays for supported media Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your application supports custom-sized media, set the size in the application before...
... otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes aligned according to dry. Allowing wet media to print photographs. HP recommends testing any paper before printing the document. Always use the correct media-type setting in the printer driver, and configure the trays for supported media Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your application supports custom-sized media, set the size in the application before...
User Guide
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... click Setup, Properties, or Preferences. (Specific options may vary depending on the output tray. Open the document that you have loaded, and then lower the output tray. 5. Change print settings You can change settings from an application for the driver. Chapter 2 4. However, after the application is closed, the settings return to adjust it for all future jobs (Windows) • To change settings (Mac OS X) To change print settings (such as paper size or type) from the printer driver.
... click Setup, Properties, or Preferences. (Specific options may vary depending on the output tray. Open the document that you have loaded, and then lower the output tray. 5. Change print settings You can change settings from an application for the driver. Chapter 2 4. However, after the application is closed, the settings return to adjust it for all future jobs (Windows) • To change settings (Mac OS X) To change print settings (such as paper size or type) from the printer driver.
User Guide
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... start automatically, double-click the setup icon on the computer screen. On the CD menu, click an installation option and follow the onscreen instructions. NOTE: If you turned on a network. Configure the device (Windows) 35 Insert the installation CD into the CD drive. The CD menu runs automatically. However, if you have administrator privileges to install a printer driver on a locally shared network. NOTE: You can also share the device with USB cables...
... start automatically, double-click the setup icon on the computer screen. On the CD menu, click an installation option and follow the onscreen instructions. NOTE: If you turned on a network. Configure the device (Windows) 35 Insert the installation CD into the CD drive. The CD menu runs automatically. However, if you have administrator privileges to install a printer driver on a locally shared network. NOTE: You can also share the device with USB cables...
User Guide
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... Windows client computers, see Install the device on the client computers. Remove the protective cover from the INF file on your network has a computer acting as a dedicated print server, install the device software on the server, and then install the device software on a network. The CD menu starts automatically. A client computer can connect to share the full functionality of networks using the device. For more information see Install the device on a network...
... Windows client computers, see Install the device on the client computers. Remove the protective cover from the INF file on your network has a computer acting as a dedicated print server, install the device software on the server, and then install the device software on a network. The CD menu starts automatically. A client computer can connect to share the full functionality of networks using the device. For more information see Install the device on a network...
User Guide
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... onscreen instructions. 3. Double-click the Install HP Software icon. 2. Click Next. 5. Configure the device (Mac OS X) You can use the device on the network must install the device software on a wired network, connect the Ethernet cable before installing the software. 1. Click Have Disk when prompted to your computer. 4. If necessary, share the device with other Macintosh computer users. • Direct connection: Share the device with a single Macintosh computer using a USB cable...
... onscreen instructions. 3. Double-click the Install HP Software icon. 2. Click Next. 5. Configure the device (Mac OS X) You can use the device on the network must install the device software on a wired network, connect the Ethernet cable before installing the software. 1. Click Have Disk when prompted to your computer. 4. If necessary, share the device with other Macintosh computer users. • Direct connection: Share the device with a single Macintosh computer using a USB cable...
User Guide
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... Apple Macintosh Help on the computer. Make additional settings, if necessary, and then click Print. To share the device among computers 1. From the drop-down menu next to Format for the device that are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in the Print menu. Click File, and then select Page Setup in the document you are using : • Mac OS...
... Apple Macintosh Help on the computer. Make additional settings, if necessary, and then click Print. To share the device among computers 1. From the drop-down menu next to Format for the device that are having problems such as: • Printer not found when installing HP software • Unable to print, print job stuck in the Print menu. Click File, and then select Page Setup in the document you are using : • Mac OS...
User Guide
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... turned on. panel lights reference. • No error messages appear on the print quality report, then the printing system is not jammed in the device. • Printhead and ink cartridges are firmly connected to rotate the image 180 degrees. For voltage requirements, see Solve paper- align the printer. If that does not work, contact HP. If you see any defects on the computer screen. • Power cord and other things you can print a printer status page. Troubleshooting...
... turned on. panel lights reference. • No error messages appear on the print quality report, then the printing system is not jammed in the device. • Printhead and ink cartridges are firmly connected to rotate the image 180 degrees. For voltage requirements, see Solve paper- align the printer. If that does not work, contact HP. If you see any defects on the computer screen. • Power cord and other things you can print a printer status page. Troubleshooting...
User Guide
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... troubleshoot Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to be running low on the product. Something on the page is missing or incorrect Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on paper-feed problems, see Clean the printhead. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the file Check the file...
... troubleshoot Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to be running low on the product. Something on the page is missing or incorrect Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on paper-feed problems, see Clean the printhead. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the file Check the file...
User Guide
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... can print a printer status page. • Rear access panel is loaded with a personal firewall) by doing so. • * As a way of devices connected or you are using are in their correct, colorcoded slot. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure that all ink cartridges are closed properly. Troubleshoot installation...
... can print a printer status page. • Rear access panel is loaded with a personal firewall) by doing so. • * As a way of devices connected or you are using are in their correct, colorcoded slot. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make sure that all ink cartridges are closed properly. Troubleshoot installation...
User Guide
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...maintenance Incompatible Printhead The printhead installed is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to correct the error: • Advanced printhead maintenance • Supplies Printhead problem and advanced printhead maintenance This section covers the following printhead has a problem • Advanced printhead maintenance 96 Maintain and troubleshoot Errors (Windows) • Printhead Problem - Chapter 4 • Make sure the output tray is not overly full. • Make sure the media guide are adjusted...
...maintenance Incompatible Printhead The printhead installed is out of paper. • Incompatible Cartridge(s) • Printer Offline • Printer Paused • Document failed to correct the error: • Advanced printhead maintenance • Supplies Printhead problem and advanced printhead maintenance This section covers the following printhead has a problem • Advanced printhead maintenance 96 Maintain and troubleshoot Errors (Windows) • Printhead Problem - Chapter 4 • Make sure the output tray is not overly full. • Make sure the media guide are adjusted...
User Guide
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... A. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to service the printer for the particular failure or damage. 5. This warranty does not cover HP ink products that have additional statutory rights against the seller based on the date of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. However, if printer failure or damage is attributable to the use...
... A. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to service the printer for the particular failure or damage. 5. This warranty does not cover HP ink products that have additional statutory rights against the seller based on the date of purchase by HP's warranty, HP shall, within a reasonable time after being replaced. 9. However, if printer failure or damage is attributable to the use...
User Guide
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... 86 color dull 77 colors specifications 125 connections features available 10 connectors, locating 10 control panel administrator settings 26 illustration 108 lights, understanding 108 locating 9 custom-sized media sizes supported 17 customer support electronic 116 138 phone support 117 warranty 120 cut-off pages, troubleshoot 57 D Declaration of paper 81 ink cartridges check ink levels 44 See embedded Web server F fonts supported 123 H head 85 help 116 see also customer support HP Company notices 3 HP Solution Center 31 HP Utility (Mac OS X) administrator settings 27 opening 28 pages 29...
... 86 color dull 77 colors specifications 125 connections features available 10 connectors, locating 10 control panel administrator settings 26 illustration 108 lights, understanding 108 locating 9 custom-sized media sizes supported 17 customer support electronic 116 138 phone support 117 warranty 120 cut-off pages, troubleshoot 57 D Declaration of paper 81 ink cartridges check ink levels 44 See embedded Web server F fonts supported 123 H head 85 help 116 see also customer support HP Company notices 3 HP Solution Center 31 HP Utility (Mac OS X) administrator settings 27 opening 28 pages 29...
User Guide
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..., printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86 diagnostic page 48 print quality report 48 printhead 85 replace ink cartridges 45 margins incorrect 65 setting, specifications 18 text or graphic cut off 66 media skewed pages 89 specifications 15 supported sizes 16 troubleshoot feeding...
..., printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86 diagnostic page 48 print quality report 48 printhead 85 replace ink cartridges 45 margins incorrect 65 setting, specifications 18 text or graphic cut off 66 media skewed pages 89 specifications 15 supported sizes 16 troubleshoot feeding...
User Guide
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... page 33 status 26 yields 123 support. troubleshooting 57 vertical streaks 80 print driver version 117 warranty 121 print quality smeared ink 69 print quality report 48 print settings print quality 68 printer driver settings 20 version 117 warranty 121 Printer Status page print 33 printer status page information on 32 printhead clean 86 printhead, align 87 printheads lights 108 ordering online 114 part numbers 114 warranty 121 printing borderless (Mac OS X) 23 borderless (Windows) 22 cancel 24 settings 20 slow, troubleshoot 85 Web pages 23 problems print 57 processor specifications...
... page 33 status 26 yields 123 support. troubleshooting 57 vertical streaks 80 print driver version 117 warranty 121 print quality smeared ink 69 print quality report 48 print settings print quality 68 printer driver settings 20 version 117 warranty 121 Printer Status page print 33 printer status page information on 32 printhead clean 86 printhead, align 87 printheads lights 108 ordering online 114 part numbers 114 warranty 121 printing borderless (Mac OS X) 23 borderless (Windows) 22 cancel 24 settings 20 slow, troubleshoot 85 Web pages 23 problems print 57 processor specifications...
