HP Business Inkjet 1000 - User Guide
Page 4
...-size media 27 Using diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the...
...-size media 27 Using diagnostic tools Using the Toolbox 29 Printer Status tab 29 Information tab 30 Printer Services tab 30 Using HP Instant Support 31 Using myPrintMileage 31 Using the HP Inkjet Utility 32 Using HP Web Jetadmin 33 Maintaining and troubleshooting Maintaining ink cartridges and printheads 35 Replacing ink cartridges 35 Checking the...
HP Business Inkjet 1000 - User Guide
Page 5
Cleaning the printhead contacts 39 Aligning the printheads 41 Replacing the printheads 42 Calibrating color 43 Clearing jams 44 Starting troubleshooting 46 Printing a configuration page 47 Resolving printer problems 48 Printer shuts down unexpectedly ...Resolving paper-feed problems 55 Tray cannot be inserted 55 Another paper-feed problem is occurring 55 Troubleshooting installation issues 56 Printer lights reference HP supplies and accessories Ordering printing supplies through the Toolbox 63 Finding accessory part numbers 64 Finding supplies part numbers 65 Support and warranty ...
Cleaning the printhead contacts 39 Aligning the printheads 41 Replacing the printheads 42 Calibrating color 43 Clearing jams 44 Starting troubleshooting 46 Printing a configuration page 47 Resolving printer problems 48 Printer shuts down unexpectedly ...Resolving paper-feed problems 55 Tray cannot be inserted 55 Another paper-feed problem is occurring 55 Troubleshooting installation issues 56 Printer lights reference HP supplies and accessories Ordering printing supplies through the Toolbox 63 Finding accessory part numbers 64 Finding supplies part numbers 65 Support and warranty ...
HP Business Inkjet 1000 - User Guide
Page 6
... choose to install the Toolbox, a Toolbox taskbar icon appears when the Toolbox is available for Windows users only. • HP Inkjet Utility. You probably referred to " and troubleshooting instructions, and provides information about and procedures performed using the printer software. ... operating system (NOS) and operating system (OS) manuals. Includes overview information about printhead health. Contains "how-to this guide from the Toolbox. Toolbox is running. The HP Inkjet Utility contains tools to all network printers. These manuals came with the printer. If...
... choose to install the Toolbox, a Toolbox taskbar icon appears when the Toolbox is available for Windows users only. • HP Inkjet Utility. You probably referred to " and troubleshooting instructions, and provides information about and procedures performed using the printer software. ... operating system (NOS) and operating system (OS) manuals. Includes overview information about printhead health. Contains "how-to this guide from the Toolbox. Toolbox is running. The HP Inkjet Utility contains tools to all network printers. These manuals came with the printer. If...
HP Business Inkjet 1000 - User Guide
Page 8
...light blinks in these situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Otherwise, resolve the problem and press the (resume button) if the light does not... turn off . Printing supplies area 1 Getting started 2 3 1. Printhead latch. Ink cartridges. The printhead latch provides access for the job to finish, and the light will turn off . Cancels the current print job. 5. (resume ...
...light blinks in these situations: • when there is a media jam • when the printer is out of ink cartridges and printheads: a) Printhead light b) Ink Cartridge light c) color indicator lights. Otherwise, resolve the problem and press the (resume button) if the light does not... turn off . Printing supplies area 1 Getting started 2 3 1. Printhead latch. Ink cartridges. The printhead latch provides access for the job to finish, and the light will turn off . Cancels the current print job. 5. (resume ...
HP Business Inkjet 1000 - User Guide
Page 33
...help solve them. Button myPrintMileage Printer Hardware Printhead health HP Instant Support Register Your Printer How Do I... You can clean and align your printheads, and calibrate the color on common maintenance tasks. Button Align Printheads Clean Printheads Calibrate Color Print a Demo page What ... the printer and printer software are working properly. 30 Using diagnostic tools Opens the HP Instant Support website for a new printer driver, view printer hardware and printhead health information, and gain access to the computer correctly and that shows information about ...
...help solve them. Button myPrintMileage Printer Hardware Printhead health HP Instant Support Register Your Printer How Do I... You can clean and align your printheads, and calibrate the color on common maintenance tasks. Button Align Printheads Clean Printheads Calibrate Color Print a Demo page What ... the printer and printer software are working properly. 30 Using diagnostic tools Opens the HP Instant Support website for a new printer driver, view printer hardware and printhead health information, and gain access to the computer correctly and that shows information about ...
HP Business Inkjet 1000 - User Guide
Page 35
...32 Using diagnostic tools Prints a test page and a configuration page. • Clean. Cleans the printheads. • Calibrate. Double-click the Macintosh HD icon on the HP Inkjet Utility Panel menu. • WOW! Do not bookmark this page. Select Applications and select Utilities. ... on the Information tab, click the myPrintMileage button. Viewing the HP Inkjet Utility panels The following options are dynamically created. Select HP Inkjet Utility. Adjusts color to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer...
...32 Using diagnostic tools Prints a test page and a configuration page. • Clean. Cleans the printheads. • Calibrate. Double-click the Macintosh HD icon on the HP Inkjet Utility Panel menu. • WOW! Do not bookmark this page. Select Applications and select Utilities. ... on the Information tab, click the myPrintMileage button. Viewing the HP Inkjet Utility panels The following options are dynamically created. Select HP Inkjet Utility. Adjusts color to calibrate the printer, clean the printheads, print a test page, print a configuration page for the printer...
HP Business Inkjet 1000 - User Guide
Page 38
... as shown here. You can check the ink levels from using non-HP ink cartridges, is not covered under the warranty. You must replace the ink cartridge to continue printing. The printheads require very little maintenance. Maintaining ink cartridges and printheads The ink cartridges should not require maintenance except for the color that...
... as shown here. You can check the ink levels from using non-HP ink cartridges, is not covered under the warranty. You must replace the ink cartridge to continue printing. The printheads require very little maintenance. Maintaining ink cartridges and printheads The ink cartridges should not require maintenance except for the color that...
HP Business Inkjet 1000 - User Guide
Page 40
... unsatisfactory. Only run the level 3 cleaning if the results of the printheads. To clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Open the Toolbox. 2. Click Clean Printheads and follow the procedures below for damage to air. To check the printheads using a printer configuration page Print a printer configuration page by printing...
... unsatisfactory. Only run the level 3 cleaning if the results of the printheads. To clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS). Open the Toolbox. 2. Click Clean Printheads and follow the procedures below for damage to air. To check the printheads using a printer configuration page Print a printer configuration page by printing...
HP Business Inkjet 1000 - User Guide
Page 41
... if the level 1 cleaning was insufficient. 1. If the results are satisfactory, the process is finished. To clean the printheads from the HP Inkjet Utility 1. Open the HP Inkjet Utility. 2. If the results are not satisfactory, replace the printheads, if you want. 38 Maintaining and troubleshooting Release the (power button). 5. Release the (power button). 5. While holding down...
... if the level 1 cleaning was insufficient. 1. If the results are satisfactory, the process is finished. To clean the printheads from the HP Inkjet Utility 1. Open the HP Inkjet Utility. 2. If the results are not satisfactory, replace the printheads, if you want. 38 Maintaining and troubleshooting Release the (power button). 5. Release the (power button). 5. While holding down...
HP Business Inkjet 1000 - User Guide
Page 42
... be dirty. CAUTION: Only wipe the contact pads. CAUTION: Clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Lift the ink cartridge cover, and then lift the printhead cover. 3. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting Turn the printer power on the underside of...
... be dirty. CAUTION: Only wipe the contact pads. CAUTION: Clean the printhead contacts only after you have cleaned the printheads, the printhead contacts might be damaged easily. Lift the ink cartridge cover, and then lift the printhead cover. 3. Maintaining ink cartridges and printheads 39 Maintaining and troubleshooting Turn the printer power on the underside of...
HP Business Inkjet 1000 - User Guide
Page 43
... cleaned. 40 Maintaining and troubleshooting CAUTION: Avoid using tap water or alcohol, which could damage the printheads. 8. If the printer does not print an alignment page, replace the printhead you have had at least five minutes to ensure proper contact. 12.Where necessary, repeat the above... steps for the remaining printheads. 13.Close the printhead latch. The control panel should still indicate that a printhead is in the power cord and turn on the printer. If some residue remains, slightly moisten ...
... cleaned. 40 Maintaining and troubleshooting CAUTION: Avoid using tap water or alcohol, which could damage the printheads. 8. If the printer does not print an alignment page, replace the printhead you have had at least five minutes to ensure proper contact. 12.Where necessary, repeat the above... steps for the remaining printheads. 13.Close the printhead latch. The control panel should still indicate that a printhead is in the power cord and turn on the printer. If some residue remains, slightly moisten ...
HP Business Inkjet 1000 - User Guide
Page 44
... Start, point to Programs, point to close the Align Printheads dialog box. When the alignment procedure is complete, click OK to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. An alignment page prints. 2. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting To align the printheads from the control panel Hold down the (power button) and...
... Start, point to Programs, point to close the Align Printheads dialog box. When the alignment procedure is complete, click OK to HP Business Inkjet 1000 Series, and click HP Business Inkjet 1000 Series Toolbox. 2. An alignment page prints. 2. Maintaining ink cartridges and printheads 41 Maintaining and troubleshooting To align the printheads from the control panel Hold down the (power button) and...
HP Business Inkjet 1000 - User Guide
Page 45
... tape. 5. Close the printing supplies cover. 8. Only replace the color of its slot. 4. You can check the status of the printheads from its color-coded slot. Remove the new printhead from the Toolbox. Press down firmly on . You can also check the printer control panel to see if... a printhead needs to be replaced. Wait while the printer initializes the printheads. Lift up the handle of the printhead and use it is also on , and then lift the printing supplies cover. 2. You must ...
... tape. 5. Close the printing supplies cover. 8. Only replace the color of its slot. 4. You can check the status of the printheads from its color-coded slot. Remove the new printhead from the Toolbox. Press down firmly on . You can also check the printer control panel to see if... a printhead needs to be replaced. Wait while the printer initializes the printheads. Lift up the handle of the printhead and use it is also on , and then lift the printing supplies cover. 2. You must ...
HP Business Inkjet 1000 - User Guide
Page 46
...of the colors. Calibrate color manually, as described here, when you are running the Mac OS, calibrate color from the HP Inkjet Utility. On the Printer Services tab, click Calibrate Color and follow the directions. Calibrating color 43 Maintaining and troubleshooting To ...calibrate color from the Toolbox 1. If you change a printhead. Follow the instructions on your desktop to open the Toolbox. 2. Calibrating color The printer automatically calibrates color when you are running...
...of the colors. Calibrate color manually, as described here, when you are running the Mac OS, calibrate color from the HP Inkjet Utility. On the Printer Services tab, click Calibrate Color and follow the directions. Calibrating color 43 Maintaining and troubleshooting To ...calibrate color from the Toolbox 1. If you change a printhead. Follow the instructions on your desktop to open the Toolbox. 2. Calibrating color The printer automatically calibrates color when you are running...
HP Business Inkjet 1000 - User Guide
Page 51
...cannot turn the printer power on, press and hold the (power button) on the printer for a few seconds. Unplug the printer and call the HP Customer Care Center. If you might be incorrect. Make sure that all the tape has been removed from your computer screen. Resolving printer problems This... that is in the Chooser or the Print Center. 48 Maintaining and troubleshooting The default printer is the one that the ink cartridges, and printheads are not covered and the printer is used if you choose the Print command without first specifying which printer you use with your printer is...
...cannot turn the printer power on, press and hold the (power button) on the printer for a few seconds. Unplug the printer and call the HP Customer Care Center. If you might be incorrect. Make sure that all the tape has been removed from your computer screen. Resolving printer problems This... that is in the Chooser or the Print Center. 48 Maintaining and troubleshooting The default printer is the one that the ink cartridges, and printheads are not covered and the printer is used if you choose the Print command without first specifying which printer you use with your printer is...
HP Business Inkjet 1000 - User Guide
Page 52
... Type is set to be jammed. See System requirements. If the printer does not recover, unplug the printer from the power outlet and call HP Customer Support. If you want these settings to ECP. Try turning the printer off and then on again. See Support and warranty. See the... manual that you are blinking A non-recoverable error has occurred • For example, the printhead carriage might not be set to Transparencies, or if the AutoSelect Type setting determines that came with your computer for information about how to finish...
... Type is set to be jammed. See System requirements. If the printer does not recover, unplug the printer from the power outlet and call HP Customer Support. If you want these settings to ECP. Try turning the printer off and then on again. See Support and warranty. See the... manual that you are blinking A non-recoverable error has occurred • For example, the printhead carriage might not be set to Transparencies, or if the AutoSelect Type setting determines that came with your computer for information about how to finish...
HP Business Inkjet 1000 - User Guide
Page 53
Check for the document do not exceed the printable area of the printheads with protective plastic film covering the ink nozzles. In the Mac OS, set this printer as the default. Something on the backs of the printer. ... selection is a problem, open the Printers folder in your black ink cartridge might be empty. Check each printhead and remove film if necessary. • Clean any excess adhesive from the printheads • Each new printhead is wide enough • The media width must match the page settings in Windows and set this printer...
Check for the document do not exceed the printable area of the printheads with protective plastic film covering the ink nozzles. In the Mac OS, set this printer as the default. Something on the backs of the printer. ... selection is a problem, open the Printers folder in your black ink cartridge might be empty. Check each printhead and remove film if necessary. • Clean any excess adhesive from the printheads • Each new printhead is wide enough • The media width must match the page settings in Windows and set this printer...
HP Business Inkjet 1000 - User Guide
Page 54
...media. Make sure to print again. Check the release notes for this problem. Check the rollers that the media you are using meets HP specifications. (See Selecting print media.) Then try these general steps when you are cut off at the edges of the page, make sure...be dirty, causing lines or smudges to interpret print settings properly. Check the printheads and ink cartridges • Replace any clogged or worn printheads or low or empty ink cartridges (See Maintaining ink cartridges and printheads.) Then try to print again. Then try to select the correct page orientation....
...media. Make sure to print again. Check the release notes for this problem. Check the rollers that the media you are using meets HP specifications. (See Selecting print media.) Then try these general steps when you are cut off at the edges of the page, make sure...be dirty, causing lines or smudges to interpret print settings properly. Check the printheads and ink cartridges • Replace any clogged or worn printheads or low or empty ink cartridges (See Maintaining ink cartridges and printheads.) Then try to print again. Then try to select the correct page orientation....
HP Business Inkjet 1000 - User Guide
Page 56
... cartridges in the Toolbox or on transparencies or other special media, select the corresponding media type in Grayscale is not selected. Check the printheads • Whenever print quality noticeably decreases, it is a good idea to print at a faster rate. Resolving printing problems 53 Maintaining ...printer driver settings • The Print In Grayscale check box might be selected. See Replacing ink cartridges. See Maintaining ink cartridges and printheads. Click the Color tab and make sure Print in the printer driver. Replace the empty ink cartridge. Colors are broken, one or...
... cartridges in the Toolbox or on transparencies or other special media, select the corresponding media type in Grayscale is not selected. Check the printheads • Whenever print quality noticeably decreases, it is a good idea to print at a faster rate. Resolving printing problems 53 Maintaining ...printer driver settings • The Print In Grayscale check box might be selected. See Replacing ink cartridges. See Maintaining ink cartridges and printheads. Click the Color tab and make sure Print in the printer driver. Replace the empty ink cartridge. Colors are broken, one or...
HP Business Inkjet 1000 - User Guide
Page 57
... in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges. For ordering HP supplies and accessories, see HP supplies and accessories. Lines or dots are automatically aligned when a printhead is replaced. Printout shows bleeding colors Check the print ...Use the zoom or print preview feature of your printer are missing from text or graphics Check the printheads • The printheads or printhead contact pads might notice print quality improvement by performing the alignment procedure yourself. See Maintaining ink cartridges and...
... in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges. For ordering HP supplies and accessories, see HP supplies and accessories. Lines or dots are automatically aligned when a printhead is replaced. Printout shows bleeding colors Check the print ...Use the zoom or print preview feature of your printer are missing from text or graphics Check the printheads • The printheads or printhead contact pads might notice print quality improvement by performing the alignment procedure yourself. See Maintaining ink cartridges and...