7550 Printer Problems - HP PhotoSmart Color Inkjet

7550 Printer Problems

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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 4
3 use your printer with a computer 21 print from a Windows PC 21 print from a software application 21 use the Windows PC taskbar icons 22 print from a Macintosh 25 print from a software application (OS X or OS 9.x 25 4 troubleshooting 27 Windows PC connection problems 27 Macintosh connection problems 28 print a diagnostic page 29 USB connection problems 30 printer problems 35 printing problems 39 5 specifications 53 system requirements 53 specifications 54 index 55 ii basics guide
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 28
... 27 for information about re-establishing communication. lines if you want connection messages to appear when the printer loses communication or attempts to regain communication with your selection from the printer 24 basics guide When the memory card icon is gray, a memory card is ready to remove ...can move, copy, delete, or open Windows Explorer Click to access the photos stored on the memory card. See Windows PC connection problems on the memory card icon, the connection between the printer and the computer has been lost. To print from the computer you the status of the...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 31
... most recent version of the software. Before you are using your HP Photosmart printer with your printer for contact information. troubleshooting 27 troubleshooting 44 Your HP Photosmart printer is lost, a warning message appears on your computer screen. Go to www.hp.com to use. Windows PC connection problems If you begin, make sure: • All the cable connections between...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 32
...to both the computer and to the USB port on the back of a lost , a warning message appears on your HP Photosmart printer is broken, the Windows taskbar displays this communication link to receive feedback from the menu. Accessing another device can temporarily break...a connection. Macintosh connection problems If you are : • The computer might not be connected to the printer, the printer might be off, or the printer might not be connected to a power source. • You might be using your HP Photosmart printer with a Macintosh computer, the printer requires a continuous connection ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 34
... a USB cable length that is supported by another USB device or a hub and when I get an error message. Try the following: • Connect the printer directly to the USB port on the computer. • Make sure the USB cable is securely attached to both the computer and to print I try... to the USB port on page 53. 30 basics guide USB connection problems Problem Possible cause Solution My printer is connected with a USB cable through another device attached to the hub. OR Two-way communication between the...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 35
...USB cable to the USB port on the front of the printer. 4 Reinstall the printer software. For instructions, see the Software Setup & Product Support booklet. Problem Possible cause Solution When I connect a USB cable between the printer and my computer, I get an error saying YOU HAVE ...You have connected your computer. 3 Connect the USB cable to the USB port on the back of the printer. Insert the printer software CD into your computer, click Remove HP Photosmart software, then follow the instructions on your computer screen. 2 When the uninstall is complete, restart your ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 36
... next page) You may not be using a USB cable. Make sure you are using a USB cable, and when I try using another USB cable. Problem Possible cause Solution Windows PC only I have connected my printer using a USB cable length that your computer is connected to the USB port on the back of the... computer and to the USB port on page 53. 32 basics guide Try the following : • Unplug the USB cable from the printer, then plug it in again. • If you are still having problems, try to print I get a message saying THERE WAS AN ERROR WRITING TO DOT4. The USB cable is...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 37
... the (+) icon next to your computer's documentation or contact the computer manufacturer for more information on enabling and setting up USB. troubleshooting: USB connection problems 33 You may not have USB enabled. In Windows XP, click Start, Control Panel. 2 In Windows 98, 2000, or ME, doubleclick the... USB cable from previous page) Windows PC only When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear. Problem Possible cause (continued from the printer, then plug them in again. If you see these devices listed, refer to the Universal ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 38
...DEVICE message appears. OR You may be connected properly. Problem Possible cause Solution Windows PC only When I connect a USB cable between the printer and my computer, the New Hardware Wizard appeared once, but the printer did not install completely. For instructions, see the Software ...USB cable from your computer. 2 Unplug the power cord from the printer. 3 Wait approximately 10 seconds. 4 Plug the power cord back into the printer. 5 Plug the USB cable back into your computer, click Remove HP Photosmart software, then follow the instructions on your computer screen. 4 When...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 39
...both the computer and to the USB port on page 53. Close all unnecessary software programs. troubleshooting: printer problems 35 Problem Possible cause Solution Macintosh only My printer is connected with a USB cable through another device attached to the hub. Make sure you are using... page) Possible cause Solution Your computer may not be running at the same time. printer problems Problem Printing is supported by another USB device or a hub and my printer and computer have less than the recommended system requirements. OR Two-way communication between the...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 40
...100MB of free space on your computer's hard disk can either follow these directions or simply wait. Windows PC Use HP's Web Update software to check the version of the printer driver you are using . If this is the case, the LCD displays this message: "Page is dry. 36...To start next page, remove wet page and press OK." OR You may be using outdated printer software. For contact information, see the Software Setup & Product Support booklet that came with your hard disk. Problem (continued from previous page) Printing is very slow. (continued on next page) Possible cause ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 41
...extra seconds. Macintosh • Select the appropriate paper type on next page) Possible cause Solution You may have chosen 4800x1200 Optimized dpi. Problem (continued from the computer to Automatic. You may be printing in use a hub. • Avoid using a USB hub and ...Best and set to Automatic, the printer scans the paper to Photo Paper. Macintosh 1 On the Paper Type/Quality panel, deselect High Resolution Photo. 2 Try printing again. When the paper type is missing. troubleshooting: printer problems 37 The printer enters Reserve Mode when one . Under...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 42
Problem (continued from the printer's control panel. The printer is plugged into a power strip and the power strip is very slow. Possible cause Solution You may have selected the Improve colors or Extend colors settings from previous page) Printing is turned off . The printer needs some time to speed up the printing process. Unplug the printer's power cord...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 43
...the computer and the USB port on . 2 If this does not work, check www.hp.com or contact HP Support and Services. printing problems Problem Photo paper does not feed into the printer correctly. (continued on the memory card. There is blinking red. Your memory card contains file... types the printer cannot read. Set your printer. Try the following : • Check that the USB cable...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 44
... thin or too thick. You may be open. 40 basics guide Power may be off or there may be For a list of the printer correctly. Problem Possible cause Solution (continued from the IN tray and try printing again. OR Paper does not come out of supported paper weights, see load... paper in the IN tray. The paper may not have any paper in the IN tray on next page) The printer needs attention. Try the following ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 45
...may be a paper jam. troubleshooting: printing problems 41 If you experience paper jams when printing on . 5 When you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. Problem Possible cause Solution (continued from previous page)... No page came out of the printer. (continued on next page) There may be stuck. Try the following : • Check...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 46
...borderless printing turned on. Problem Possible cause Solution (continued from there. For more information, see use reserve mode on page 35. Macintosh OS 9.x only No page came out of the printer. Allocate more information on printing in Reserve Mode, see printer problems on page 9. 42 basics... guide If you start the next print job, the printer ejects the blank page before the file starts printing, the printer may have previously started a print ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 47
...print the photo again. Parts of the document are missing or are in the application's Page Setup dialog box. troubleshooting: printing problems 43 The printer's default print settings may be different than the application's print settings. The photo should print using the selected print settings. Macintosh...be placed in the Page Setup dialog box. Move the printer out of the printer Properties dialog box and in the wrong place. (continued on next page) You may have selected the incorrect paper orientation. Problem Possible cause Solution The document or photo did not print ...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 55
...more information on: • Printing a diagnostic page • Software problems • USB connection problems • Printer problems • Printing problems • Error messages troubleshooting: printing problems 51 Make sure the paper is light-colored, and does not contain metallic fibers. OR The paper may be... of scratches or wrinkles, is clean and free of selecting Automatic. Problem Possible cause Solution The paper type is damaged, dark in color or contain metallic fibers. See the HP Photosmart Printer Help for the paper. The paper may be marked, scratched, or...
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HP Photosmart 7550 Series printer - (English) Reference Guide


Page 60
... memory card slot 5 system requirements 53 T taskbar icons 22, 23 troubleshooting Macintosh connection problems 28 print a diagnostic page 29 printer problems 35-39 printing problems 39-51 USB connection problems 30-35 Windows connection problems 27 U USB port 2, 30-35 W Windows PC connection problems 27 print from Windows PC software applications 21 light 5 photo index page 20...

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  • HP Photosmart 7550 Series printer - (English) Reference Guide
  • HP Jetdirect External Print Server Products - External USB Compatibility
  • HP Photosmart 7550 Series printer - (English) Setup Guide
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