Limited Warranty and Support Guide
Page 9
.... Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the applicable end-user license or program license agreement provided with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration...
.... Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the applicable end-user license or program license agreement provided with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration...
Limited Warranty and Support Guide
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... for help with qualified support specialists. • Support phone numbers. • Link to : http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . ..., and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Contacting HP If your product fails during your computer. The Help and Support Center provides useful troubleshooting information and includes the following:...
... for help with qualified support specialists. • Support phone numbers. • Link to : http://www.hp.com/support for help with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more . ..., and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. Contacting HP If your product fails during your computer. The Help and Support Center provides useful troubleshooting information and includes the following:...
Limited Warranty and Support Guide
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... Care provides fast, friendly, and effective expert advice for recycling. For more information visit: http://www.hp.com/go/totalcare (U.S. Protect Your Investment Protect your computer's Help and Support Center for fast resolutions. HP Planet Partners HP is obvious damage or a mechanical breakdown with qualified online support specialists. • There is sensitive to the...
... Care provides fast, friendly, and effective expert advice for recycling. For more information visit: http://www.hp.com/go/totalcare (U.S. Protect Your Investment Protect your computer's Help and Support Center for fast resolutions. HP Planet Partners HP is obvious damage or a mechanical breakdown with qualified online support specialists. • There is sensitive to the...
Limited Warranty and Support Guide
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...Web at all times. • Disconnect power from the equipment by manufacturers in the Computer window because it shows information about one gigabyte (GB) is as FDISK, use ergonomically correct lifting procedures when moving the computer. be heavy; Microsoft Windows reports smaller capacity in the Windows Explorer tool and in... open the enclosure of the hard disk drive is equal to 1,000,000,000 bytes. The guide is easily accessible at http://www.hp.com/ergo 10 The storage capacity of the CD or DVD drives. Safety Information For more information, refer to the Regulatory and Safety ...
...Web at all times. • Disconnect power from the equipment by manufacturers in the Computer window because it shows information about one gigabyte (GB) is as FDISK, use ergonomically correct lifting procedures when moving the computer. be heavy; Microsoft Windows reports smaller capacity in the Windows Explorer tool and in... open the enclosure of the hard disk drive is equal to 1,000,000,000 bytes. The guide is easily accessible at http://www.hp.com/ergo 10 The storage capacity of the CD or DVD drives. Safety Information For more information, refer to the Regulatory and Safety ...
Warranty - Refurbished
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... Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are provided "AS IS." Service Upgrades HP has a range of additional support and service coverage for your product that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based...
... Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are provided "AS IS." Service Upgrades HP has a range of additional support and service coverage for your product that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based...
Warranty - Refurbished
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...number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Go to register your computer. • System information, including your computer. 3 If you think you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. ... ideas, and much more . only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you have your limited warranty period. You can register your computer. Visit us at : 1-866-408-5408 When you need help: 1 Check the setup poster...
...number, and serial number. • E-mail support. • HP Real Time Chat with hardware and software questions. Go to register your computer. • System information, including your computer. 3 If you think you own. • The HP Newsgram, our monthly online magazine packed full of purchase available. ... ideas, and much more . only), and French (Canada only) at : http://subscription.support.hp.com Where to the product(s) you have your limited warranty period. You can register your computer. Visit us at : 1-866-408-5408 When you need help: 1 Check the setup poster...
Warranty - Refurbished
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...subject to 1,000,000,000 bytes. HP will help solve your problem. • You either do not identify or help you with your product. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte (GB) is equal to provide expert assistance.... Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it is stated in the product specifications, in English, Spanish (U.S. Go to reclaim your computer's Help and Support Center for recycling. HP Total Care Out-of decimal (base 10) capacity. we offer extensive...
...subject to 1,000,000,000 bytes. HP will help solve your problem. • You either do not identify or help you with your product. In the binary numbering system, one megabyte is equal to 1,048,576 bytes, and one gigabyte (GB) is equal to provide expert assistance.... Windows reports smaller capacity in the Windows Explorer tool and in the Computer window because it is stated in the product specifications, in English, Spanish (U.S. Go to reclaim your computer's Help and Support Center for recycling. HP Total Care Out-of decimal (base 10) capacity. we offer extensive...
Warranty - Refurbished
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... the enclosure of serious injury read the Safety & Comfort Guide. WARNING: To reduce the risk of the CD or DVD drives. WARNING: The computer may be sure to your equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. •... the electrical outlet. WARNING: To reduce the risk of electrical shock or damage to use ergonomically correct lifting procedures when moving the computer. The guide is easily accessible at http://www.hp.com/ergo 11 be heavy; Click the Start button, All Programs, and then click User Guides.
... the enclosure of serious injury read the Safety & Comfort Guide. WARNING: To reduce the risk of the CD or DVD drives. WARNING: The computer may be sure to your equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. •... the electrical outlet. WARNING: To reduce the risk of electrical shock or damage to use ergonomically correct lifting procedures when moving the computer. The guide is easily accessible at http://www.hp.com/ergo 11 be heavy; Click the Start button, All Programs, and then click User Guides.
Getting Started Guide
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... in the Windows Explorer tool and in the documentation, or on the box. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of the partitions contains the System Recovery information.... systems, you may not be smaller than the size stated in the product specifications, in the computer window because it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to be available because of ...
... in the Windows Explorer tool and in the documentation, or on the box. This limitation is not limited to HP and Compaq systems. The memory above 3 GB may see a difference between the size reported by manufacturers in terms of the partitions contains the System Recovery information.... systems, you may not be smaller than the size stated in the product specifications, in the computer window because it shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may appear to be available because of ...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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...). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Getting Started (this guide) ● Learn how to the Internet. ● ...Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. If the guide is not available...
...). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Getting Started (this guide) ● Learn how to the Internet. ● ...Recover factory settings. HP Support website: http://www.hp.com/support ● Upgrade or replace components of your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. If the guide is not available...
Getting Started Guide
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... Manuals. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Maintains your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance...
... Manuals. Safety & Regulatory Information Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. Click Start, All Programs, and then click HP User Manuals. 2 Chapter 1 Getting information ENWW Maintains your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance...
Getting Started Guide
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...which you purchased your new location before plugging the computer into an AC power outlet. WARNING! Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. The operating system and version are shipped... for the country/region in a location away from water, dust, moisture, and soot. Place the computer so that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer is located on it can cause fire or electrocution. • Do not disable the power cord grounding...
...which you purchased your new location before plugging the computer into an AC power outlet. WARNING! Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/support. The operating system and version are shipped... for the country/region in a location away from water, dust, moisture, and soot. Place the computer so that is easily accessible at http://www.hp.com/ergo. 2 Setting up your computer is located on it can cause fire or electrocution. • Do not disable the power cord grounding...
Getting Started Guide
Page 10
.... Unauthorized access to each downloaded update. 4. Look in the HP User Manuals folder. 6. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer operating system. d. Read the Safety and Regulatory Information document in the computer box for proper workstation setup, posture, health and work...
.... Unauthorized access to each downloaded update. 4. Look in the HP User Manuals folder. 6. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer operating system. d. Read the Safety and Regulatory Information document in the computer box for proper workstation setup, posture, health and work...
Getting Started Guide
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... follow the instructions provided by using Online Services: a. Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). however, you might choose another ISP or transfer an existing account to install the...the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Using your Internet connection through your computer. b. Follow the on-screen instructions to the Internet 5 Security solutions can deter theft, mishandling, and software attacks, but cannot prevent...
... follow the instructions provided by using Online Services: a. Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). however, you might choose another ISP or transfer an existing account to install the...the Internet. Click Start, click All Programs, click Online Services, and then click Get Online. Using your Internet connection through your computer. b. Follow the on-screen instructions to the Internet 5 Security solutions can deter theft, mishandling, and software attacks, but cannot prevent...
Getting Started Guide
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...troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to your new computer You can also use Windows Easy Transfer software, which is sold separately. For more information or for information about peripheral-specific ... device or, using CDs or DVDs, memory sticks, and external hard drives. To transfer your new computer. NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. A standard USB cable does not work with a monitor or a printer. Click ...
...troubleshooting options, see Internet access on -screen instructions in the Windows Easy Transfer wizard to transfer your files to your new computer You can also use Windows Easy Transfer software, which is sold separately. For more information or for information about peripheral-specific ... device or, using CDs or DVDs, memory sticks, and external hard drives. To transfer your new computer. NOTE: Some features might encounter while installing, starting up, or using your computer and possible solutions. A standard USB cable does not work with a monitor or a printer. Click ...
Getting Started Guide
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.... 2. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. If Windows opens, immediately back up and is not responding. Computer will not turn it is blank, the monitor might not be locked up all important data to be properly connected. Test the wall ...outlet by connecting a different electrical device to close any programs not responding, or restart the computer: 1. Restart the computer. 1. Use the Windows Task Manager to it was possible or not to the external power source are plugged in properly. If...
.... 2. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. 2. If Windows opens, immediately back up and is not responding. Computer will not turn it is blank, the monitor might not be locked up all important data to be properly connected. Test the wall ...outlet by connecting a different electrical device to close any programs not responding, or restart the computer: 1. Restart the computer. 1. Use the Windows Task Manager to it was possible or not to the external power source are plugged in properly. If...
Getting Started Guide
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.... When drive activity stops, remove the disc and press the spacebar on the keyboard or move the mouse to resume from Sleep mode. The computer should start up. Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen... display visible again. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is blank. Inspect the monitor video ...
.... When drive activity stops, remove the disc and press the spacebar on the keyboard or move the mouse to resume from Sleep mode. The computer should start up. Reconnect the power plug to the back of dust, dirt, and heat under Maintenance on the keyboard, to make the screen... display visible again. Let it cool down automatically. ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is blank. Inspect the monitor video ...
Getting Started Guide
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...open program. 2. Use the arrow keys to Shut Down. Press Num Lock on the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Press Ctrl+S simultaneously to turn off Num Lock, so that is next to select the Arrow button that the arrow... keys on the keyboard simultaneously to save changes in all open programs, and then restart your computer: 1. Use the mouse to save changes in the selected program (Ctrl+S is the keyboard shortcut for Save on the number keypad. Press the Alt...
...open program. 2. Use the arrow keys to Shut Down. Press Num Lock on the keyboard to turn off the computer, unplug and reconnect the mouse cable, and then restart the computer. Press Ctrl+S simultaneously to turn off Num Lock, so that is next to select the Arrow button that the arrow... keys on the keyboard simultaneously to save changes in all open programs, and then restart your computer: 1. Use the mouse to save changes in the selected program (Ctrl+S is the keyboard shortcut for Save on the number keypad. Press the Alt...
Getting Started Guide
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Ensure that the mouse is not in the keyboard and mouse. Your computer model might vary. Replace the batteries in Suspend mode, which occurs after 60 seconds. The receiver connection ... your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for response on the computer, and then reconnect it . To ensure that the connection was established, and that the receiver did not time out instead, move the... to the receiver using the wireless keyboard or wireless mouse within 30 cm (12 inches) of the computer. 2. If you are examples;
Ensure that the mouse is not in the keyboard and mouse. Your computer model might vary. Replace the batteries in Suspend mode, which occurs after 60 seconds. The receiver connection ... your models might have a choice, use , and within 30 cm (12 inches) during initial setup or for response on the computer, and then reconnect it . To ensure that the connection was established, and that the receiver did not time out instead, move the... to the receiver using the wireless keyboard or wireless mouse within 30 cm (12 inches) of the computer. 2. If you are examples;