Limited Warranty and Support Guide
Page 7
... , at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. Exclusions HP does not warrant that the operation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS...
... , at its discretion, repair or replace any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of end-user-replaceable HP or HP-approved parts if available for the HP Hardware Product. Exclusions HP does not warrant that the operation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS...
Limited Warranty and Support Guide
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... part back to you. In addition, you are responsible for insuring any shipping charges, taxes, or duties associated with product specifications and supported configurations. If your HP Limited Warranty may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of all component replacements, support uplift contracts are being used . If you require an HP representative to an authorized service location...
... part back to you. In addition, you are responsible for insuring any shipping charges, taxes, or duties associated with product specifications and supported configurations. If your HP Limited Warranty may be directed by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of all component replacements, support uplift contracts are being used . If you require an HP representative to an authorized service location...
Limited Warranty and Support Guide
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... calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on options • Operating system • Third-party hardware or software • Detailed questions Support Information Don't Forget to the product(s) you can register your computer through the Help and Support Center. Click the Start button, and then click Help and Support. Go to the User Guides for product information, driver updates, troubleshooting, and much more...
... calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on options • Operating system • Third-party hardware or software • Detailed questions Support Information Don't Forget to the product(s) you can register your computer through the Help and Support Center. Click the Start button, and then click Help and Support. Go to the User Guides for product information, driver updates, troubleshooting, and much more...
Warranty - Refurbished
Page 7
... that the operation of this product will , at its discretion, repair or replace any product from which the serial number has been removed or that shipped with (a) a replacement unit of HP's choosing that is not responsible for defective products. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
... that the operation of this product will , at its discretion, repair or replace any product from which the serial number has been removed or that shipped with (a) a replacement unit of HP's choosing that is not responsible for defective products. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
Warranty - Refurbished
Page 8
... by HP. To locate the nearest HP authorized service provider refer to handle all component replacements, support uplift contracts are being used . Customer Self Repair Warranty Service In countries/regions where it back to and from your site; (b) notify HP if products are available at : http://www.hp.com/support HP may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options.
... by HP. To locate the nearest HP authorized service provider refer to handle all component replacements, support uplift contracts are being used . Customer Self Repair Warranty Service In countries/regions where it back to and from your site; (b) notify HP if products are available at : http://www.hp.com/support HP may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options, and/or substituting options.
Getting Started Guide
Page 7
... and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
... and Support Microsoft Windows 7 operating system. Click Start, click Control Panel, and then click System and common computer hardware Security. and software issues. 2. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ●...
Getting Started Guide
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... continually updates the Windows 7 operating system. NOTE: Use only licensed original software. b. After you complete the initial computer setup, you already have an account with an ISP, skip this computer. Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). Connecting to the Internet Steps to connect to select an ISP and set up Internet service. Follow the on-screen instructions...
... continually updates the Windows 7 operating system. NOTE: Use only licensed original software. b. After you complete the initial computer setup, you already have an account with an ISP, skip this computer. Installing copied software could result in an unstable installation, infect the computer with an Internet Service Provider (ISP). Connecting to the Internet Steps to connect to select an ISP and set up Internet service. Follow the on-screen instructions...
Getting Started Guide
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... non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your ISP, and start automatically. Ensure that you are using built-in to an audio connector, not a Line In or headphone connector. Internet access...
... non-powered speakers (speakers without a separate power source, such as batteries or a power cord) do not start the desired program. 12 Chapter 3 Troubleshooting and maintenance ENWW Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Use the front-panel buttons to enter the on the graphics card (select models only) to connect your ISP, and start automatically. Ensure that you are using built-in to an audio connector, not a Line In or headphone connector. Internet access...
Getting Started Guide
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... to factory defaults. Run the wireless setup wizard: 1. Under Network and Internet, click Connect to a local area network (LAN). doing so might have created. Restores your system has an external antenna, try to open the wizard, and then follow the on page 18) - Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Software troubleshooting To repair software ● problems, try...
... to factory defaults. Run the wireless setup wizard: 1. Under Network and Internet, click Connect to a local area network (LAN). doing so might have created. Restores your system has an external antenna, try to open the wizard, and then follow the on page 18) - Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Software troubleshooting To repair software ● problems, try...
Getting Started Guide
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..., remove all data and programs you are prompted to bring up your computer at the factory. Click Finish to boot from that were originally installed on your files first (recommended), and then click Next. To create recovery media, see Creating recovery media under System recovery on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter...
..., remove all data and programs you are prompted to bring up your computer at the factory. Click Finish to boot from that were originally installed on your files first (recommended), and then click Next. To create recovery media, see Creating recovery media under System recovery on either blank DVD discs or a USB flash drive (one set of Microsoft Windows. Use the arrow keys to select the USB device and press Enter...
Getting Started Guide
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... from HP about your computer. Customer support Easy to use. and for your computer model. Go to the Support website listed earlier in this guide, and a HP Customer Representative will give you suggestions on , immediately contact the HP Customer Care Center listed earlier in this computer. First look at Help on your Windows desktop (to access it on how to fix the problem. Any hardware upgrades that...
... from HP about your computer. Customer support Easy to use. and for your computer model. Go to the Support website listed earlier in this guide, and a HP Customer Representative will give you suggestions on , immediately contact the HP Customer Care Center listed earlier in this computer. First look at Help on your Windows desktop (to access it on how to fix the problem. Any hardware upgrades that...
Getting Started Guide
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... the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts...
... the Internet. ● Recover factory settings. Windows 7 troubleshooting tools: 1. Tap the Start button, tap Control Panel, and then tap System and Security. 2. Tap the Tutorial icon (select models only) in the carousel within the HP TouchSmart application. ● Use the computer. ● Connect to use the Microsoft® Windows® 7 operating system. ● Find Windows 7 support information. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts...
Getting Started Guide
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... onscreen instructions. Updating drivers A driver is the easiest way to a configuration that enables your problem: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. CAUTION: This erases all data files you want to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to update or rollback. (For example, DVD/CD- To update a driver, tap Update Driver, and then follow the onscreen instructions. ROM drives). 4. Getting Started Software troubleshooting...
... onscreen instructions. Updating drivers A driver is the easiest way to a configuration that enables your problem: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. CAUTION: This erases all data files you want to open the Device Manager window. 3. Type Device Manager into the Start Search box, and then tap Device Manager to update or rollback. (For example, DVD/CD- To update a driver, tap Update Driver, and then follow the onscreen instructions. ROM drives). 4. Getting Started Software troubleshooting...
User Guide
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... Connecting and enabling digital speakers or an audio receiver 26 Speaker volume ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware...
... Connecting and enabling digital speakers or an audio receiver 26 Speaker volume ...27 Configuring sound for Windows Media Center 27 Headphones ...28 Microphones ...28 Headsets ...28 MP3 players ...28 Connecting a Printer ...28 Connecting a printer with a parallel port 28 Power Settings ...28 Adjusting Screen Display ...29 Adjusting Monitor Settings with the Onscreen Display 30 Installing a Security Lock ...31 Cleaning the HP TouchSmart PC Screen 31 Using the HP TouchSmart with Safety and Comfort 32 Recycling Your Old Computer Hardware...
User Guide
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... activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. B Power Indicates the power state: blue indicates power on your memory card. D Memory card reader Indicates memory card reader activity. When the LED is inserted. E Remote control IR receiver Indicates that a card has read or write capacity. F Wireless keyboard and Indicates wireless signals received from the back of the computer. The LED is in Windows Media Center. G Optical disc drive Indicates optical disc drive is visible from the wireless keyboard and mouse receiver mouse.
... activity indicator light-emitting diodes (LEDs) on , and amber indicates Sleep mode. B Power Indicates the power state: blue indicates power on your memory card. D Memory card reader Indicates memory card reader activity. When the LED is inserted. E Remote control IR receiver Indicates that a card has read or write capacity. F Wireless keyboard and Indicates wireless signals received from the back of the computer. The LED is in Windows Media Center. G Optical disc drive Indicates optical disc drive is visible from the wireless keyboard and mouse receiver mouse.
User Guide
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... key to your desktop. To change the screen brightness using the Control Panel: 1 To make adjustments to reduce screen brightness. Welcome 29 The computer continues to where you are leaving for some time. Hibernate mode (select models only) puts the computer into Sleep mode several ways. In Hibernate mode, all data is restored to run ; Or Tap the Start button, tap the Arrow button next to turn off the monitor for power...
... key to your desktop. To change the screen brightness using the Control Panel: 1 To make adjustments to reduce screen brightness. Welcome 29 The computer continues to where you are leaving for some time. Hibernate mode (select models only) puts the computer into Sleep mode several ways. In Hibernate mode, all data is restored to run ; Or Tap the Start button, tap the Arrow button next to turn off the monitor for power...
User Guide
Page 65
...configuration that enables your hard disk drive. Software Troubleshooting and System Recovery 59 Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 60) - System recovery - Or To revert to communicate with an attached device, such as restarting your computer, and others require performing a system recovery from files on your computer to an earlier version of the factory-installed software or hardware driver by using the Recovery Manager program. Software Troubleshooting and System Recovery Software Troubleshooting...
...configuration that enables your hard disk drive. Software Troubleshooting and System Recovery 59 Some software repairs are experiencing software problems: Updating drivers (see "Microsoft System Restore" on page 60) - System recovery - Or To revert to communicate with an attached device, such as restarting your computer, and others require performing a system recovery from files on your computer to an earlier version of the factory-installed software or hardware driver by using the Recovery Manager program. Software Troubleshooting and System Recovery Software Troubleshooting...
User Guide
Page 73
... system 15 A A/V source button 23, 24 AC adapter 10 adapter, composite video-to-S-Video 20 album art 43 Ambient Light adjusting 14 button 6 Ambient Light feature 14 audio Line In connector 6 Line Out connector 8 troubleshooting 26 Windows Media Center 27 B backup 61 backup discs, creating 61 Bluetooth antenna features 4 using 18 Blu-ray drive location 6 brightness, screen 29 Browser tile 39 button A/V source 23, 24 Ambient Light 6 computer Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing...
... system 15 A A/V source button 23, 24 AC adapter 10 adapter, composite video-to-S-Video 20 album art 43 Ambient Light adjusting 14 button 6 Ambient Light feature 14 audio Line In connector 6 Line Out connector 8 troubleshooting 26 Windows Media Center 27 B backup 61 backup discs, creating 61 Bluetooth antenna features 4 using 18 Blu-ray drive location 6 brightness, screen 29 Browser tile 39 button A/V source 23, 24 Ambient Light 6 computer Power/Sleep 5 HP TouchSmart 5 C cable management 10 router clip 8 routing...
User Guide
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... software 51 using the software 35 what is it 35 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes 43 K Kensington security lock 31 keyboard and mouse about 13 receiver LED 9 receiver location 8 troubleshooting 14 L LAN (local area network) 15 antenna features 4 connecting to the Internet 8 light, ambient 14 local area network (LAN) 15 lock, security 8, 31 68 User Guide (Features may vary by model) M memory card reader card types 5 features 5 LED...
... software 51 using the software 35 what is it 35 I Internet connection 15 IR emitter cable connecting to a set-top box 21 cable, connecting 21 port 8 IR receiver, remote control 5 iTunes 43 K Kensington security lock 31 keyboard and mouse about 13 receiver LED 9 receiver location 8 troubleshooting 14 L LAN (local area network) 15 antenna features 4 connecting to the Internet 8 light, ambient 14 local area network (LAN) 15 lock, security 8, 31 68 User Guide (Features may vary by model) M memory card reader card types 5 features 5 LED...
User Guide
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... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...
... with Windows Media Center 21 Sleep mode 28 slideshows, making 41 software reinstalling 60 repairing 59 updating 51 software programs DVD Play 52 songs, deleting 44 speakers 5 adjusting volume 27 connecting digital or audio receiver 26 features 5 Stereo Audio In connector 8 support information vi support tutorials vi, 39 S-Video adapter 3, 20 S-Video cable 3, 20 S-Video In connector 8 Swivel computer 13 synchronizing keyboard or mouse 14 system recovery 62 System Restore 60 system recovery discs, making 61 System Restore 60 T tiles 37 adding a Web...