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..."Using the arp and ping Commands". If control panel configuration is recommended only during troubleshooting or for simple installations. You can set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address. For more information, see "Using Telnet... browse to configure only a limited subset of configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). G Printer Control Panel. (Internal Jetdirect print servers only) You can use the arp and ping commands from your system. Once configured, the ...
..."Using the arp and ping Commands". If control panel configuration is recommended only during troubleshooting or for simple installations. You can set up a Telnet connection from your system to the HP Jetdirect print server using the default IP address. For more information, see "Using Telnet... browse to configure only a limited subset of configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). G Printer Control Panel. (Internal Jetdirect print servers only) You can use the arp and ping commands from your system. Once configured, the ...
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...the syslog server. If 0, all priorities are disabled. The default service name is 8, messages of selected messages during troubleshooting). ENWW TCP/IP Configuration 57 The default is the printer model and the LAN Hardware (MAC) address. The range is used to resolve a particular device or service if ...Specifies the mDNS highest priority service to use for example, to identify the source of all syslog messages are sent. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). The filter range is 4 hops (the number of ...
...the syslog server. If 0, all priorities are disabled. The default service name is 8, messages of selected messages during troubleshooting). ENWW TCP/IP Configuration 57 The default is the printer model and the LAN Hardware (MAC) address. The range is used to resolve a particular device or service if ...Specifies the mDNS highest priority service to use for example, to identify the source of all syslog messages are sent. By default, the HP Jetdirect print server uses LPR as the IP address) changes from the local network). The filter range is 4 hops (the number of ...
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... the filtering of syslog messages sent to session. Only messages that can be sent by selected HP software applications (through UDP port 5353) where a conventional DNS server is not available. This ...higher in the form .local. mdns-service-name Specifies an alphanumeric string of selected messages during troubleshooting). The default is 10 per -minute basis. If it's set to identify the source of...disabled. ENWW TCP/IP Configuration 90 The filter range is the printer model and the LAN Hardware (MAC) address. This setting allows administrators to automate device discovery.
... the filtering of syslog messages sent to session. Only messages that can be sent by selected HP software applications (through UDP port 5353) where a conventional DNS server is not available. This ...higher in the form .local. mdns-service-name Specifies an alphanumeric string of selected messages during troubleshooting). The default is 10 per -minute basis. If it's set to identify the source of...disabled. ENWW TCP/IP Configuration 90 The filter range is the printer model and the LAN Hardware (MAC) address. This setting allows administrators to automate device discovery.
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You may need to locate a different BOOTP server and configure the printer to this chapter. Moving to Another Network Note For HP Jetdirect wireless print servers, this section assumes that can be used on the new network, or erase the current IP ...network has been established. ENWW TCP/IP Configuration 102 See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this server. When moving an HP Jetdirect print server that is not reachable, you are installed on the...
You may need to locate a different BOOTP server and configure the printer to this chapter. Moving to Another Network Note For HP Jetdirect wireless print servers, this section assumes that can be used on the new network, or erase the current IP ...network has been established. ENWW TCP/IP Configuration 102 See Chapter 8, "Troubleshooting the HP Jetdirect Print Server," for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this server. When moving an HP Jetdirect print server that is not reachable, you are installed on the...
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... services that pass data streams. Data streams use the network. G Reboot: The print server will restart, similar to when the printer is a single page containing an error summary in each field, you to disable services on a fatal error. These pages will automatically ...external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). User intervention will print. G Basic (default): A Default Diagnostic Page will be printed. HP support personnel may be specified in user-readable form. Dynamic Raw Port Setting Allows additional ports to...
... services that pass data streams. Data streams use the network. G Reboot: The print server will restart, similar to when the printer is a single page containing an error summary in each field, you to disable services on a fatal error. These pages will automatically ...external print servers only) Specify the print server's action when it detects a fatal error during troubleshooting). User intervention will print. G Basic (default): A Default Diagnostic Page will be printed. HP support personnel may be specified in user-readable form. Dynamic Raw Port Setting Allows additional ports to...
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A flowchart guides you may need the following items: G A Jetdirect configuration page (see Chapter 9) G A Printer Configuration or Diagnostic Page G Documentation that came with your printer G Documentation that came with your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with...
A flowchart guides you may need the following items: G A Jetdirect configuration page (see Chapter 9) G A Printer Configuration or Diagnostic Page G Documentation that came with your printer G Documentation that came with your HP Jetdirect product at http://www.hp.com/support/net_printing. 8 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with...
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... defaults when a cold-reset is performed by power cycling the printer while pressing the Go button. However, this reset option for the printer may be required. ENWW Troubleshooting the HP Jetdirect Print Server 189 G HP LaserJet Printer with Internal EIO Print Server In most cases, the HP Jetdirect internal print server can be reset to factory default values...
... defaults when a cold-reset is performed by power cycling the printer while pressing the Go button. However, this reset option for the printer may be required. ENWW Troubleshooting the HP Jetdirect Print Server 189 G HP LaserJet Printer with Internal EIO Print Server In most cases, the HP Jetdirect internal print server can be reset to factory default values...
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... network systems may need to use the printer's control panel to the printer. ENWW Troubleshooting the HP Jetdirect Print Server 190 CAUTION Resetting the printer will reset all printer settings to their connection to reconfigure printer settings that are required by users. After resetting the printer, you may lose their factory defaults. G HP Jetdirect External Print Servers Reset the...
... network systems may need to use the printer's control panel to the printer. ENWW Troubleshooting the HP Jetdirect Print Server 190 CAUTION Resetting the printer will reset all printer settings to their connection to reconfigure printer settings that are required by users. After resetting the printer, you may lose their factory defaults. G HP Jetdirect External Print Servers Reset the...
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... a complete list of network-related error messages and corrective actions. Is the printer online? I See your printer documentation for a list of control panel messages and corrective actions. Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is turned on. ENWW Troubleshooting the HP Jetdirect Print Server 192
... a complete list of network-related error messages and corrective actions. Is the printer online? I See your printer documentation for a list of control panel messages and corrective actions. Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is turned on. ENWW Troubleshooting the HP Jetdirect Print Server 192
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... how to print the configuration page? You cannot print an HP Jetdirect configuration page to print a configuration page vary between different printers. See your printer manual or the hardware installation guide for a complete list of network-related error messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server 193 Is there a print job in...
... how to print the configuration page? You cannot print an HP Jetdirect configuration page to print a configuration page vary between different printers. See your printer manual or the hardware installation guide for a complete list of network-related error messages and corrective actions. ENWW Troubleshooting the HP Jetdirect Print Server 193 Is there a print job in...
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.... Does EIOX INITIALIZING/DO NOT POWER OFF appear on the printer control panel display. I Refer to your printer contains multiple EIO slots, try using a different slot. If you may need to replace the HP Jetdirect print server. Wait for ten minutes to interpret the ...mated. Procedure 3: Resolving Printer Display Error Messages Check the following ? Replace the print server. Does the printer's control panel display messages similar to the following information to ensure it is likely that appear on the display? ENWW Troubleshooting the HP Jetdirect Print Server 194
.... Does EIOX INITIALIZING/DO NOT POWER OFF appear on the printer control panel display. I Refer to your printer contains multiple EIO slots, try using a different slot. If you may need to replace the HP Jetdirect print server. Wait for ten minutes to interpret the ...mated. Procedure 3: Resolving Printer Display Error Messages Check the following ? Replace the print server. Does the printer's control panel display messages similar to the following information to ensure it is likely that appear on the display? ENWW Troubleshooting the HP Jetdirect Print Server 194
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... or the messages listed in this section appear on the printer after the communications problem is a normal message. ENWW Troubleshooting the HP Jetdirect Print Server 195 Turning the Auto Continue feature on forces the printer to appear. When this does not solve the disconnect problem.... 4. 3. However, this error occurs, the printer goes offline. Wait about 3 ...
... or the messages listed in this section appear on the printer after the communications problem is a normal message. ENWW Troubleshooting the HP Jetdirect Print Server 195 Turning the Auto Continue feature on forces the printer to appear. When this does not solve the disconnect problem.... 4. 3. However, this error occurs, the printer goes offline. Wait about 3 ...
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.... 5. Verify network cabling, connections, and router configurations. Autonegotiation is autonegotiation turned off? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in the right place. ENWW Troubleshooting the HP Jetdirect Print Server 196 Have any physical connection problems between the workstation or file server and the...
.... 5. Verify network cabling, connections, and router configurations. Autonegotiation is autonegotiation turned off? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection (capture in the right place. ENWW Troubleshooting the HP Jetdirect Print Server 196 Have any physical connection problems between the workstation or file server and the...
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... server? The data should print to the printer? 7. Check the status of other protocols. I Verify the printer has the PostScript option installed. 11. I See the troubleshooting section in the print server hardware installation guide. 10. Is your protocol on the Jetdirect configuration page? See Chapter 9 for the HP LaserJet Utility. If you are using Token...
... server? The data should print to the printer? 7. Check the status of other protocols. I Verify the printer has the PostScript option installed. 11. I See the troubleshooting section in the print server hardware installation guide. 10. Is your protocol on the Jetdirect configuration page? See Chapter 9 for the HP LaserJet Utility. If you are using Token...
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... on the Jetdirect configuration page. I Confirm the network settings for the printer using the printer control panel (for printers with the HP Web Jetadmin software. See Chapter 9 for printers with the HP Web Jetadmin software. 13. ENWW Troubleshooting the HP Jetdirect Print Server 198 I See the troubleshooting section in the online help included with control panels). I Verify network and...
... on the Jetdirect configuration page. I Confirm the network settings for the printer using the printer control panel (for printers with the HP Web Jetadmin software. See Chapter 9 for printers with the HP Web Jetadmin software. 13. ENWW Troubleshooting the HP Jetdirect Print Server 198 I See the troubleshooting section in the online help included with control panels). I Verify network and...
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.... The Jetdirect configuration page will reconfigure its utilities to confirm the signal strength at the printer's location. This channel is able to join a network, it fails to detect and join an existing wireless network. ENWW Troubleshooting the HP Jetdirect Print Server 200 My Configured Channel Does Not Match the Configuration Page (Ad Hoc...
.... The Jetdirect configuration page will reconfigure its utilities to confirm the signal strength at the printer's location. This channel is able to join a network, it fails to detect and join an existing wireless network. ENWW Troubleshooting the HP Jetdirect Print Server 200 My Configured Channel Does Not Match the Configuration Page (Ad Hoc...
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...Administrator's Guide for example, microwave ovens and cordless telephones use similar frequencies that may be limited. ENWW Troubleshooting the HP Jetdirect Print Server 201 G The signal strength (see Appendix C) Note The configurable parameters available through these... server (see Chapter 4 and Appendix B) G Telnet (see Chapter 3) G printer's control panel for selected printers (see the HP Jetdirect configuration page or embedded Web server) is poor or marginal. In general, the HP Jetdirect wireless print server's data transfer rates will decrease with wireless LAN signals). However...
...Administrator's Guide for example, microwave ovens and cordless telephones use similar frequencies that may be limited. ENWW Troubleshooting the HP Jetdirect Print Server 201 G The signal strength (see Appendix C) Note The configurable parameters available through these... server (see Chapter 4 and Appendix B) G Telnet (see Chapter 3) G printer's control panel for selected printers (see the HP Jetdirect configuration page or embedded Web server) is poor or marginal. In general, the HP Jetdirect wireless print server's data transfer rates will decrease with wireless LAN signals). However...
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Corrective Actions G Re-orient the printer or HP Jetdirect wireless print server. This can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies. ... wireless PC I adding an additional Access Point (Infrastructure mode only) G Elevate the Access Point's antenna. G Reduce the distance between the printer and the Access Point or wireless PC. ENWW Troubleshooting the HP Jetdirect Print Server 202 In general, having the print server pointed toward the Access Point or wireless PC will improve the...
Corrective Actions G Re-orient the printer or HP Jetdirect wireless print server. This can absorb or attenuate radio signals, and devices such as microwave ovens and cordless phones operate using similar radio frequencies. ... wireless PC I adding an additional Access Point (Infrastructure mode only) G Elevate the Access Point's antenna. G Reduce the distance between the printer and the Access Point or wireless PC. ENWW Troubleshooting the HP Jetdirect Print Server 202 In general, having the print server pointed toward the Access Point or wireless PC will improve the...
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..., do the following: I Check other log files, such as HP-UX: /usr/adm/syslog ENWW Troubleshooting the HP Jetdirect Print Server 205 Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this printer, such as /usr/spool/lpd/error_log_filename I Check printcap entries. ...Verify that a wireless connection to your printer and test_file is the IP Address assigned to troubleshoot printing problems you may have with the HP Jetdirect print server. 1. If ping fails, make sure the IP Address on the ...
..., do the following: I Check other log files, such as HP-UX: /usr/adm/syslog ENWW Troubleshooting the HP Jetdirect Print Server 205 Troubleshooting an LPD UNIX Configuration Note For HP Jetdirect wireless print servers, this printer, such as /usr/spool/lpd/error_log_filename I Check printcap entries. ...Verify that a wireless connection to your printer and test_file is the IP Address assigned to troubleshoot printing problems you may have with the HP Jetdirect print server. 1. If ping fails, make sure the IP Address on the ...
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... file. If the test file prints but is formatted incorrectly, do the following command: HP-UX: enable qname ENWW Troubleshooting the HP Jetdirect Print Server 206 LPD queues may become disabled or stop sending data if the printer is powered off or if the LAN connection is broken when the...sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\ :rm=laserjet:\ :rp=raw:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_raw: 8. Check that the printer is set up again or the connection is turned off or lost its LAN connection...
... file. If the test file prints but is formatted incorrectly, do the following command: HP-UX: enable qname ENWW Troubleshooting the HP Jetdirect Print Server 206 LPD queues may become disabled or stop sending data if the printer is powered off or if the LAN connection is broken when the...sd=/usr/spool/lpd/lj1_text: Example 2 (suggested name for PostScript, PCL, or HP-GL/2 printers): raw | lj1_raw:\ :lp=:\ :rm=laserjet:\ :rp=raw:\ :lf=/usr/spool/lpd/ERRORLOG:\ :sd=/usr/spool/lpd/lj1_raw: 8. Check that the printer is set up again or the connection is turned off or lost its LAN connection...