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... Supplies status page ...163 Usage page ...164 PCL or PS font list ...165 Managing the print cartridge 166 HP print cartridges ...166 Non-HP print cartridges 166 Print-cartridge authentication 166 Print-cartridge storage ...166 Print-cartridge life expectancy 166 Checking the supply ...Cartridge-low and cartridge-out conditions 167 Upgrading the firmware...169 Determining the current level of firmware 169 Downloading the new firmware from the HP Web site 169 Transferring the new firmware to the MFP 169 Upgrading the HP Jetdirect firmware 171 Cleaning the MFP...173 Cleaning the outside ...
... Supplies status page ...163 Usage page ...164 PCL or PS font list ...165 Managing the print cartridge 166 HP print cartridges ...166 Non-HP print cartridges 166 Print-cartridge authentication 166 Print-cartridge storage ...166 Print-cartridge life expectancy 166 Checking the supply ...Cartridge-low and cartridge-out conditions 167 Upgrading the firmware...169 Determining the current level of firmware 169 Downloading the new firmware from the HP Web site 169 Transferring the new firmware to the MFP 169 Upgrading the HP Jetdirect firmware 171 Cleaning the MFP...173 Cleaning the outside ...
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9 Managing and maintaining the MFP This chapter contains information about these topics: ● Using the embedded Web server ● Using the HP Toolbox ● Using HP Web Jetadmin software ● Configuring and verifying an IP address ● Setting the real-time clock ● Checking the MFP configuration ● Managing the print cartridge ● Upgrading the firmware ● Cleaning the MFP ● Calibrating the scanner ● Performing preventive maintenance ENWW 147
9 Managing and maintaining the MFP This chapter contains information about these topics: ● Using the embedded Web server ● Using the HP Toolbox ● Using HP Web Jetadmin software ● Configuring and verifying an IP address ● Setting the real-time clock ● Checking the MFP configuration ● Managing the print cartridge ● Upgrading the firmware ● Cleaning the MFP ● Calibrating the scanner ● Performing preventive maintenance ENWW 147
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This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 Paper Trays ... varies, depending on the options that are installed. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed...
This page contains information that might assist HP Customer Care representatives in solving possible MFP problems. 5 Security lists the status of the control-panel lock, control-panel password, and disk drive. 6 Paper Trays ... varies, depending on the options that are installed. The MFP configuration page contains the following information: Note 1 Device Information lists the serial number, page counts, firmware datecodes, maintenance-kit counts, and other information for all MFP languages that are installed (such as PCL and PS), and lists options that are installed...
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...the supplies status page to obtain information about the print cartridge that is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date... lets you know when you should schedule the next preventive maintenance for the ADF. ENWW Checking the MFP configuration 163 HP Jetdirect page The second configuration page is installed in the MFP, the amount of toner that remains in the print...
...the supplies status page to obtain information about the print cartridge that is the HP Jetdirect page, which contains the following information: Note 1 HP Jetdirect Configuration indicates the MFP status, model number, hardware firmware version, port select, port configuration, auto negotiation, manufacturing identification, and manufactured date... lets you know when you should schedule the next preventive maintenance for the ADF. ENWW Checking the MFP configuration 163 HP Jetdirect page The second configuration page is installed in the MFP, the amount of toner that remains in the print...
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...on the control-panel display. The elapsed time for the MFP to reinitialize. Go to http://www.hp.com/go/ lj4345mfp_software. Determining the current level of firmware To determine the current level of the host computer that is installed on a network connection The MFP ..."ready" state. ENWW Upgrading the firmware 169 Transfer the new firmware from the HP Web site To find the most recent firmware upgrade for downloading the new firmware version. Touch Menu. 2. For example, a firmware datecode of that are completed before the firmware is processed. Finally, any jobs that...
...on the control-panel display. The elapsed time for the MFP to reinitialize. Go to http://www.hp.com/go/ lj4345mfp_software. Determining the current level of firmware To determine the current level of the host computer that is installed on a network connection The MFP ..."ready" state. ENWW Upgrading the firmware 169 Transfer the new firmware from the HP Web site To find the most recent firmware upgrade for downloading the new firmware version. Touch Menu. 2. For example, a firmware datecode of that are completed before the firmware is processed. Finally, any jobs that...
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...series of the .RFU file that are changed again if you print the configuration page. This can take approximately five minutes. Before upgrading the firmware, make sure that the MFP is the name of messages appears in the command window: 200 PORT command successful 150 Opening BINARY mode data...At the command prompt, type: bye to transfer files appears in the command window. 9. Note Note Note Note The firmware update involves a change in the format of the IP address on the HP Jetdirect page. Type bin at the command prompt. 8. The message 200 Types set to I, Using binary mode to ...
...series of the .RFU file that are changed again if you print the configuration page. This can take approximately five minutes. Before upgrading the firmware, make sure that the MFP is the name of messages appears in the command window: 200 PORT command successful 150 Opening BINARY mode data...At the command prompt, type: bye to transfer files appears in the command window. 9. Note Note Note Note The firmware update involves a change in the format of the IP address on the HP Jetdirect page. Type bin at the command prompt. 8. The message 200 Types set to I, Using binary mode to ...
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... the Device Management folder in the drop-down box for multiple HP LaserJet 4345mfps, select all of them by using HP Web Jetadmin. 1. Upgrading the firmware 171 Note ENWW Using HP Web Jetadmin to upgrade the firmware This procedure requires that indicates the progress of the firmware upgrade. Locate the MFP in quotation marks. At the end of...
... the Device Management folder in the drop-down box for multiple HP LaserJet 4345mfps, select all of them by using HP Web Jetadmin. 1. Upgrading the firmware 171 Note ENWW Using HP Web Jetadmin to upgrade the firmware This procedure requires that indicates the progress of the firmware upgrade. Locate the MFP in quotation marks. At the end of...
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... 4. Open the Device Management folder in the Navigation panel. Select the device that is listed under Jetdirect Firmware Available on HP Web Jetadmin. If it is , right-click on the firmware link, and follow the instructions on the computer that you want to the main device list and select ...the digital sender again. 10. Under Jetdirect firmware version the HP Jetdirect model number and current firmware version are listed. Look at the current firmware version for the model, and see if it is later than the version you wrote down to...
... 4. Open the Device Management folder in the Navigation panel. Select the device that is listed under Jetdirect Firmware Available on HP Web Jetadmin. If it is , right-click on the firmware link, and follow the instructions on the computer that you want to the main device list and select ...the digital sender again. 10. Under Jetdirect firmware version the HP Jetdirect model number and current firmware version are listed. Look at the current firmware version for the model, and see if it is later than the version you wrote down to...
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...touch OK A temporary printing error occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 206 Chapter 10 Solving problems ENWW Resend the job. Reconfigure the size in a tray so that ... Turn the MFP off, and then turn the MFP on A critical firmware error has occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 49.XXXXX ERROR To continue turn off , and then...
...touch OK A temporary printing error occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 206 Chapter 10 Solving problems ENWW Resend the job. Reconfigure the size in a tray so that ... Turn the MFP off, and then turn the MFP on A critical firmware error has occurred. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to http://www.hp.com/support/lj4345mfp.) 49.XXXXX ERROR To continue turn off , and then...
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...turn the MFP on. If the message is not cleared, turn the MFP off, and then turn off then on A problem exists with the MFP firmware. If the accessory uses cables, disconnect and reconnect them. 3. Turn the MFP off, and then turn the MFP on. Turn the MFP off,...accessory is properly seated on . 4. Turn the MFP power off. 2. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to clear the message. Control-panel messages (continued) Control panel message Description Recommended action 58.XX ERROR To continue turn off...
...turn the MFP on. If the message is not cleared, turn the MFP off, and then turn off then on A problem exists with the MFP firmware. If the accessory uses cables, disconnect and reconnect them. 3. Turn the MFP off, and then turn the MFP on. Turn the MFP off,...accessory is properly seated on . 4. Turn the MFP power off. 2. If this message persists, contact an HPauthorized service or support provider. (See the HP support flyer, or go to clear the message. Control-panel messages (continued) Control panel message Description Recommended action 58.XX ERROR To continue turn off...
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... new staple cartridge, see Part numbers. SANITIZING DISK % COMPLETE Do not power off The hard disk or flash memory card is out of the firmware that is locked for shipping. SCAN CARRIAGE LOCKED Check lock switch, cycle power The flatbed scanner carriage is currently installed for the MFP. If necessary... service this version of sheets the stapler can staple is not a valid folder. Check the firmware version. add the folder. TOO MANY PAGES IN JOB TO STAPLE The maximum number of the MFP firmware. Reattach the output bin, and then turn on the MFP. REINSTALL OUTPUT DEVICE The output ...
... new staple cartridge, see Part numbers. SANITIZING DISK % COMPLETE Do not power off The hard disk or flash memory card is out of the firmware that is locked for shipping. SCAN CARRIAGE LOCKED Check lock switch, cycle power The flatbed scanner carriage is currently installed for the MFP. If necessary... service this version of sheets the stapler can staple is not a valid folder. Check the firmware version. add the folder. TOO MANY PAGES IN JOB TO STAPLE The maximum number of the MFP firmware. Reattach the output bin, and then turn on the MFP. REINSTALL OUTPUT DEVICE The output ...
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...9679; The accessory is receiving power and is ready. ● The stapler is out of pages in Understanding MFP messages.) ● The firmware is corrupt. For jobs that have more than 20 staples remain in the staple cartridge. OUTPUT PAPER PATH OPEN appears on the control-panel display...lights and on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The bin is full. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The stapler is ...
...9679; The accessory is receiving power and is ready. ● The stapler is out of pages in Understanding MFP messages.) ● The firmware is corrupt. For jobs that have more than 20 staples remain in the staple cartridge. OUTPUT PAPER PATH OPEN appears on the control-panel display...lights and on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The bin is full. CORRUPT FIRMWARE IN EXTERNAL ACCESSORY appears on the control-panel display. (See the section for this message in Understanding MFP messages.) ● The stapler is ...
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... back edge. 6. Open the formatter door. 5. ENWW Installing memory 277 Press the flash memory card straight into the slot. The first flash memory slot, marked "Firmware Slot," is reserved for all other solutions. CAUTION Note Do not insert the flash memory card at an angle. Slots 2 and 3 should be used for... firmware only. If it does not go in easily, rotate it 180 degrees and try to insert it again. At the back of the MFP, remove ...
... back edge. 6. Open the formatter door. 5. ENWW Installing memory 277 Press the flash memory card straight into the slot. The first flash memory slot, marked "Firmware Slot," is reserved for all other solutions. CAUTION Note Do not insert the flash memory card at an angle. Slots 2 and 3 should be used for... firmware only. If it does not go in easily, rotate it 180 degrees and try to insert it again. At the back of the MFP, remove ...
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... models including 2 part number 9, 241 user guide 117 Fax menu 63 faxing, digital 122 FCC statements 286 features 2, 4 Finnish laser statement 294 firmware, upgrading 169 first page, paper for 91 flash memory HP Disk Management Utility 17 flash memory cards installing 276 types supported 272 verifying installation 282 Flip Pages Up binding option...
... models including 2 part number 9, 241 user guide 117 Fax menu 63 faxing, digital 122 FCC statements 286 features 2, 4 Finnish laser statement 294 firmware, upgrading 169 first page, paper for 91 flash memory HP Disk Management Utility 17 flash memory cards installing 276 types supported 272 verifying installation 282 Flip Pages Up binding option...
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... page 163 error messages 209 firmware updates 171 installing 284 IP address 156 lights 218 models including 2 part numbers 243 HP Jetdiret print server settings 58 HP media, ordering 243 HP OpenVMS drivers 14 HP Printing Supplies Returns and Recycling Program 289 HP Toolbox Alerts tab 153 Device ... 154 features 152 links 154 opening 153 print cartridge supply level, checking 167 Status tab 153 HP Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 HP-Authorized Dealers iv humidity requirements 257 I I/O submenu 57 IBM OS/2 drivers 14 image area...
... page 163 error messages 209 firmware updates 171 installing 284 IP address 156 lights 218 models including 2 part numbers 243 HP Jetdiret print server settings 58 HP media, ordering 243 HP OpenVMS drivers 14 HP Printing Supplies Returns and Recycling Program 289 HP Toolbox Alerts tab 153 Device ... 154 features 152 links 154 opening 153 print cartridge supply level, checking 167 Status tab 153 HP Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 HP-Authorized Dealers iv humidity requirements 257 I I/O submenu 57 IBM OS/2 drivers 14 image area...
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...DOC statement 293 declaration of toner message 168 part numbers 241 recycling 289 status, viewing with embedded Web server 149 status, viewing with HP Toolbox 153 storing 166 supplies status page, printing 163 supply level, checking 167 warranty 248 print quality after jams 186 settings 49 ...life expectancy 166 low toner message 167 non-HP 166 ordering iii out of conformity 291 FCC 286 Finnish laser statement 294 Japanese VCCI statement 293 Korean EMI statement 293 laser safety 293 Material Safety Data Sheets (MSDS) 290 Telecom 287 remote firmware update (RFU) 169 removing software, Windows 22...
...DOC statement 293 declaration of toner message 168 part numbers 241 recycling 289 status, viewing with embedded Web server 149 status, viewing with HP Toolbox 153 storing 166 supplies status page, printing 163 supply level, checking 167 warranty 248 print quality after jams 186 settings 49 ...life expectancy 166 low toner message 167 non-HP 166 ordering iii out of conformity 291 FCC 286 Finnish laser statement 294 Japanese VCCI statement 293 Korean EMI statement 293 laser safety 293 Material Safety Data Sheets (MSDS) 290 Telecom 287 remote firmware update (RFU) 169 removing software, Windows 22...
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... cartridge 248 watermarks 90 wavy paper, troubleshooting 227 Web browser requirements embedded Web server 148 HP Toolbox 152 Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 Web sites anticounterfeit 166 customer support iii downloading software iii... environmental information 290 HP Web Jetadmin, downloading 155 Macintosh support iv Material Safety Data Sheets (MSDS) 290...
... cartridge 248 watermarks 90 wavy paper, troubleshooting 227 Web browser requirements embedded Web server 148 HP Toolbox 152 Web Jetadmin browsers supported 155 downloading 155 firmware updates 171 IP address, changing 156 Web sites anticounterfeit 166 customer support iii downloading software iii... environmental information 290 HP Web Jetadmin, downloading 155 Macintosh support iv Material Safety Data Sheets (MSDS) 290...