Service Manual
Page 4
..., accessories and service parts are located in this Manual, these printers, refer to test, calibrate and service: D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 3000CP printer (model C4723A) For information about using these printers will be performed by HPĆcertified service personnel only. A small arrow ' is used to indicate other parts of the Service Manual or User's Guide...
..., accessories and service parts are located in this Manual, these printers, refer to test, calibrate and service: D HP DesignJet 2500CP printer (model C4704A) D HP DesignJet 3500CP printer (model C4724A) D HP DesignJet 2000CP printer (model C4703A) D HP DesignJet 3000CP printer (model C4723A) For information about using these printers will be performed by HPĆcertified service personnel only. A small arrow ' is used to indicate other parts of the Service Manual or User's Guide...
Service Manual
Page 5
Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1Ć2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1Ć2 Is the Printer Using the Latest Firmware Revision 1Ć2 How do I upgrade the Firmware... a System Error Code Appears on the FrontĆPanel Display 1Ć7 Have you performed a Service Test on the Failed Component/Assembly? . . . . . 1Ć7 Have you Performed the Necessary Service Calibrations 1Ć8 What can I do to Solve Image Quality Problems 1Ć8 What can I ...
Contents Using this Manual ii Safety Symbols x 1 Troubleshooting Which Firmware relates to which Ink system 1Ć2 How do I Check the Hard Disk Drive Version? (Only applicable to HP DesignJet 2500CP/3500CP 1Ć2 Is the Printer Using the Latest Firmware Revision 1Ć2 How do I upgrade the Firmware... a System Error Code Appears on the FrontĆPanel Display 1Ć7 Have you performed a Service Test on the Failed Component/Assembly? . . . . . 1Ć7 Have you Performed the Necessary Service Calibrations 1Ć8 What can I do to Solve Image Quality Problems 1Ć8 What can I ...
Service Manual
Page 19
... on the component/assembly that you performed a Service Test on that has failed. Troubleshooting HP DesignJet CP Series Printers 1-7 When reporting the error, have an error which is the component/assembly that component/assembly passes, you should NOT replace it. Have... you are about the usage, the setting, etc.. Chapter 2 contains a list of the printer. D Additional comments about to replace, just to make sure that is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their...
... on the component/assembly that you performed a Service Test on that has failed. Troubleshooting HP DesignJet CP Series Printers 1-7 When reporting the error, have an error which is the component/assembly that component/assembly passes, you should NOT replace it. Have... you are about the usage, the setting, etc.. Chapter 2 contains a list of the printer. D Additional comments about to replace, just to make sure that is not documented in this Service Manual or you have the following information ready: D Model and Serial Number of system error codes and their...
Service Manual
Page 36
... customer is using (name, version, etc.). D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Is the problem reproducible by internal system errors. When reporting the error, have an error which is not documented in this Service Manual or you have the following pages contain a list of the...
... customer is using (name, version, etc.). D Additional comments about the usage, the setting, etc.. 2-2 HP DesignJet CP Series Printers System Error Codes D Is the problem reproducible by internal system errors. When reporting the error, have an error which is not documented in this Service Manual or you have the following pages contain a list of the...
Service Manual
Page 238
... procedure ' page 8Ć29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the ink delivery system (Refer to the printer. Loosen the remaining three TĆ20 screws (item 4) securing the service station to the User Guide). Remove the following 1. Remove the service station assembly (item 5) by a screw driver. 6. Manually slide the carriage assembly to the...
... procedure ' page 8Ć29. 8-26 HP DesignJet CP Series Printers Removal and Installation Remove the ink delivery system (Refer to the printer. Loosen the remaining three TĆ20 screws (item 4) securing the service station to the User Guide). Remove the following 1. Remove the service station assembly (item 5) by a screw driver. 6. Manually slide the carriage assembly to the...
Service Manual
Page 241
... 2) securing the Primer Assembly (item 3) to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. Remove the service station interconnect PCA from underneath the service station assembly by releasing it out. 6. Disconnect...
... 2) securing the Primer Assembly (item 3) to HP DesignJets 2500CP/2000CP) NOTE FOR HP DESIGNJETS 3500CP/3000CP: IF THE PRIMER ASSEMBLY FAILS, YOU MUST REPLACE THE COMPLETE SERVICE STATION. Remove the primer assembly. 8-29 HP DesignJet CP Series Printers Removal and Installation Remove the following: 1. Remove the service station interconnect PCA from underneath the service station assembly by releasing it out. 6. Disconnect...
Service Manual
Page 245
...it at the ends only. Install the encoder strip roof. 4. Manually slide the carriage assembly along the printer. Check the encoder strip does not touch the encoder sensor in...7. Top Cover and Window ' page 8Ć15. 9. Removal and Installation HP DesignJet CP Series Printers 8-33 Install the left side of the printer. 2. Right Hand Cover ' page 8Ć21. 3. Installation WARNING Care should...the encoder strip onto the retaining pin (item 6) on in service mode. 10.Perform the D03 carriage axis (YĆaxis) service test ' page 4Ć11. Caution: When installing the encoder...
...it at the ends only. Install the encoder strip roof. 4. Manually slide the carriage assembly along the printer. Check the encoder strip does not touch the encoder sensor in...7. Top Cover and Window ' page 8Ć15. 9. Removal and Installation HP DesignJet CP Series Printers 8-33 Install the left side of the printer. 2. Right Hand Cover ' page 8Ć21. 3. Installation WARNING Care should...the encoder strip onto the retaining pin (item 6) on in service mode. 10.Perform the D03 carriage axis (YĆaxis) service test ' page 4Ć11. Caution: When installing the encoder...
Service Manual
Page 270
... left . Manually move the drive roller around. 5. Remove the right side of the bail arm first and then the left side of the bail assembly together. This will move the carriage assembly to figure 20 ' page 8Ć59 Removal 1. Perform D11 Bail Service Test ' page 4Ć23 8-58 HP DesignJet CP Series Printers Removal and...
... left . Manually move the drive roller around. 5. Remove the right side of the bail arm first and then the left side of the bail assembly together. This will move the carriage assembly to figure 20 ' page 8Ć59 Removal 1. Perform D11 Bail Service Test ' page 4Ć23 8-58 HP DesignJet CP Series Printers Removal and...
Service Manual
Page 281
Manually slide the carriage assembly to the left. 4. Remove the roller support bracket. 6. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 4. Remove ... the drive roller (item 10) by removing the retaining clip (item 3). 7. To remove the Drive Roller only 9. Service Station Assembly ' page 8Ć26. 10. Removal and Installation HP DesignJet CP Series Printers 8-69 Remove the two TĆ10 screws (item 8) securing the overdrive assembly (item 9) to the right. Remove the following : 1. Remove overdrive assembly...
Manually slide the carriage assembly to the left. 4. Remove the roller support bracket. 6. Left Hand Cover ' page 8Ć18. 3. Right Hand Cover ' page 8Ć21. 4. Remove ... the drive roller (item 10) by removing the retaining clip (item 3). 7. To remove the Drive Roller only 9. Service Station Assembly ' page 8Ć26. 10. Removal and Installation HP DesignJet CP Series Printers 8-69 Remove the two TĆ10 screws (item 8) securing the overdrive assembly (item 9) to the right. Remove the following : 1. Remove overdrive assembly...
Service Manual
Page 284
...item 2). 6. Remove the following : 1. Manually slide the carriage assembly to the right side of the elevator assembly by lifting it from the Service Station Interconnect PCA (See Figure 25C ' page... Window and Top Cover ' page 8Ć15. 2. Service Station Assembly ' page 8Ć26. 8-72 HP DesignJet CP Series Printers Removal and Installation Remove the overdrive assembly (item 9) by ...page 8Ć75 WARNING Switch off the printer and remove the power cord. 1. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to the right. Remove...
...item 2). 6. Remove the following : 1. Manually slide the carriage assembly to the right side of the elevator assembly by lifting it from the Service Station Interconnect PCA (See Figure 25C ' page... Window and Top Cover ' page 8Ć15. 2. Service Station Assembly ' page 8Ć26. 8-72 HP DesignJet CP Series Printers Removal and Installation Remove the overdrive assembly (item 9) by ...page 8Ć75 WARNING Switch off the printer and remove the power cord. 1. Overdrive Assembly and Drive Roller (Only Applicable to HP DesignJets 3500CP and 3000CP) Refer to the right. Remove...
Service Manual
Page 308
...continuity problems that the throughput allows, exceeding by far the limit of the design. When this Service Manual as a guide to replace the necessary parts. 9-4 HP DesignJet CP Series Printers Preventive Maintenance If the prints are smaller than the maximum number of the EEROM counters is ... on the carriage and on the printheads. When the printer exceeds 7,500,000 passes (HP DesignJets 2500CP/2000CP) or 6,500,000 passes (HP DesignJets 3500CP/300CP), the front panel displays the following message: Maintenance Advised" The Service Print also conveys the usage information, and it is ...
...continuity problems that the throughput allows, exceeding by far the limit of the design. When this Service Manual as a guide to replace the necessary parts. 9-4 HP DesignJet CP Series Printers Preventive Maintenance If the prints are smaller than the maximum number of the EEROM counters is ... on the carriage and on the printheads. When the printer exceeds 7,500,000 passes (HP DesignJets 2500CP/2000CP) or 6,500,000 passes (HP DesignJets 3500CP/300CP), the front panel displays the following message: Maintenance Advised" The Service Print also conveys the usage information, and it is ...
Service Manual
Page 331
About This Edition This is the 1st edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998
About This Edition This is the 1st edition of this service manual. 1st edition, titled HP C4704A/C4703A/C4723A/C4724A HP DesignJet 2500CP, 3500CP, 2000CP and 3000CP Service Manual, March 1998
Service Manual
Page 332
R What's in this manual are to the corresponding user and quick-reference guides. The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3000CP printers (model C4723A) For information about using these printers, refer to be performed by HP-qualified service personnel only.
R What's in this manual are to the corresponding user and quick-reference guides. The procedures described in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 2500CP printers (model C4704A) D HP DesignJet 2000CP printers (model C4703A) D HP DesignJet 3500CP printers (model C4724A) D HP DesignJet 3000CP printers (model C4723A) For information about using these printers, refer to be performed by HP-qualified service personnel only.