Maintenance and Service Guide
Page 7
Table of contents 1 Product description ...1 G3 models ...1 G4 models ...5 2 External component identification ...9 Display ...9 Right ...10 Left ...11 Top ...13 TouchPad ...13 Lights ...14 Button and fingerprint reader ...15 Bottom ...16 Labels ...17 3 Illustrated ... discharge damage ...28 Packaging and transporting guidelines 29 Workstation guidelines 29 5 Removal and replacement procedures for Customer Self-Repair parts 31 Component replacement procedures ...31 Battery ...32 vii
Table of contents 1 Product description ...1 G3 models ...1 G4 models ...5 2 External component identification ...9 Display ...9 Right ...10 Left ...11 Top ...13 TouchPad ...13 Lights ...14 Button and fingerprint reader ...15 Bottom ...16 Labels ...17 3 Illustrated ... discharge damage ...28 Packaging and transporting guidelines 29 Workstation guidelines 29 5 Removal and replacement procedures for Customer Self-Repair parts 31 Component replacement procedures ...31 Battery ...32 vii
Maintenance and Service Guide
Page 17
... 1.8 meter, 3-wire power cord 4-cell, 40-Whr, 2.8 Ah Li-ion battery √ √ 6-cell, 47-Whr, 2.2 Ah Li-ion battery De-featured Full featured Discrete UMA Discrete UMA √ √ √ ... √ √ √ √ √ √ √ √ √ √ √ G4 models 7 hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video HDMI version 1.4 supporting ... 7265NV 802.11 a/c 2×2 WiFi + Bluetooth External media card HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Pull Insertion/Removal...
... 1.8 meter, 3-wire power cord 4-cell, 40-Whr, 2.8 Ah Li-ion battery √ √ 6-cell, 47-Whr, 2.2 Ah Li-ion battery De-featured Full featured Discrete UMA Discrete UMA √ √ √ ... √ √ √ √ √ √ √ √ √ √ √ G4 models 7 hot plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video HDMI version 1.4 supporting ... 7265NV 802.11 a/c 2×2 WiFi + Bluetooth External media card HP Multi-Format Digital Media Reader Support SD/SDHC/SDXC Push-Pull Insertion/Removal...
Maintenance and Service Guide
Page 31
...7100U processor (full featured models) ● Intel Core i3-7100U processor (defeatured models) ● Intel Celeron 3855U processor (N-1) For use in G4 models with 2 GB of discrete graphics memory ● Intel Core i7-7500U processor (full featured models) ● Intel Core i7-7500U processor...7100U processor (defeatured models) ● Intel Core i3-6006U U processor (N-1) (9) RTC battery (10) Memory module 8 GB (DDR4-2133) 4 GB (DDR3L-1600)(G3 models only) 4 GB (DDR4-2133) 2 GB (DDR4-2133)(G4 models only) (11) USB board (includes cable) Spare part number 845201-xx1 854105...
...7100U processor (full featured models) ● Intel Core i3-7100U processor (defeatured models) ● Intel Celeron 3855U processor (N-1) For use in G4 models with 2 GB of discrete graphics memory ● Intel Core i7-7500U processor (full featured models) ● Intel Core i7-7500U processor...7100U processor (defeatured models) ● Intel Core i3-6006U U processor (N-1) (9) RTC battery (10) Memory module 8 GB (DDR4-2133) 4 GB (DDR3L-1600)(G3 models only) 4 GB (DDR4-2133) 2 GB (DDR4-2133)(G4 models only) (11) USB board (includes cable) Spare part number 845201-xx1 854105...
Maintenance and Service Guide
Page 32
...GB, 5400-rpm, hybrid, 7-mm 732000-001 Solid-state drive, M.2 For use in G3 models ● 256 GB 845195-001 For use in G4 models with discrete graphics memory 910092-001 Fan 813506-001 WLAN module Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005 Intel...) 822347-001 Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery (for use in G3 models) 807957-001 4-cell, 40-Whr, 3.0-Ah Li-ion battery 844197-850 6-cell, 47-Whr, 2.2-Ah Li-ion battery 844198-850 Bottom cover For use in HP Notebook 346 models 813499-001 For use in HP Notebook 348 models (full featured...
...GB, 5400-rpm, hybrid, 7-mm 732000-001 Solid-state drive, M.2 For use in G3 models ● 256 GB 845195-001 For use in G4 models with discrete graphics memory 910092-001 Fan 813506-001 WLAN module Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter 792610-005 Intel...) 822347-001 Battery 4-cell, 41-Whr, 2.8-Ah Li-ion battery (for use in G3 models) 807957-001 4-cell, 40-Whr, 3.0-Ah Li-ion battery 844197-850 6-cell, 47-Whr, 2.2-Ah Li-ion battery 844198-850 Bottom cover For use in HP Notebook 346 models 813499-001 For use in HP Notebook 348 models (full featured...
Maintenance and Service Guide
Page 54
...: 1. Remove the solid-state drive (2) by pulling the drive away from the computer. 4. If you are unsure whether the computer is off or in G4 models 512 GB 256 GB Spare part number 845195-001 900892-001 900891-001 Before removing the solid-state drive, follow these steps: 1. Remove the... battery (see Battery on page 33), if installed. 6. Remove the Phillips PM2.0×3.5 screw (1) that it down the computer. NOTE: If the module springs up when the ...
...: 1. Remove the solid-state drive (2) by pulling the drive away from the computer. 4. If you are unsure whether the computer is off or in G4 models 512 GB 256 GB Spare part number 845195-001 900892-001 900891-001 Before removing the solid-state drive, follow these steps: 1. Remove the... battery (see Battery on page 33), if installed. 6. Remove the Phillips PM2.0×3.5 screw (1) that it down the computer. NOTE: If the module springs up when the ...
Maintenance and Service Guide
Page 55
... are connected, the #2 WLAN antenna cable is connected to the WLAN module Main terminal. Shut down through the operating system. 2. Remove the optical drive (see Battery on page 32). 5. NOTE: The #1 WLAN antenna cable is connected to the WLAN module Aux terminal. 2. If you replace the module and then receive a...11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter Intel Dual Band Wireless-AC 3168 802.11ac, 1×1 Wi-Fi + Bluetooth 4.0 combination adapter (for use in G4 models) Intel Dual Band Wireless-AC 7265NV (non v-Pro) 802.11ac 2×2 WiFi + Bluetooth 4.2 combination adapter (for use in...
... are connected, the #2 WLAN antenna cable is connected to the WLAN module Main terminal. Shut down through the operating system. 2. Remove the optical drive (see Battery on page 32). 5. NOTE: The #1 WLAN antenna cable is connected to the WLAN module Aux terminal. 2. If you replace the module and then receive a...11b/g/n 1x1 Wi-Fi + BT4.0 Combo Adapter Intel Dual Band Wireless-AC 3168 802.11ac, 1×1 Wi-Fi + Bluetooth 4.0 combination adapter (for use in G4 models) Intel Dual Band Wireless-AC 7265NV (non v-Pro) 802.11ac 2×2 WiFi + Bluetooth 4.2 combination adapter (for use in...
Maintenance and Service Guide
Page 57
...the computer by pulling it down the computer. Spread the retaining tabs (1) on page 33), if installed. 6. Remove the battery (see Bottom cover on page 40). Remove the bottom cover (see Battery on , and then shut it away from the computer. 4. Memory module Description 8-GB (DDR4-2133) 4 GB (...DDR3L-1600)(G3 models only) 4 GB (DDR4-2133) 2 GB (DDR4-2133)(G4 models only) Spare part number 820570-001 691740-001 820569...
...the computer by pulling it down the computer. Spread the retaining tabs (1) on page 33), if installed. 6. Remove the battery (see Bottom cover on page 40). Remove the bottom cover (see Battery on , and then shut it away from the computer. 4. Memory module Description 8-GB (DDR4-2133) 4 GB (...DDR3L-1600)(G3 models only) 4 GB (DDR4-2133) 2 GB (DDR4-2133)(G4 models only) Spare part number 820570-001 691740-001 820569...
Maintenance and Service Guide
Page 60
... and then unplugging the AC adapter from the computer (3). To remove the speakers: 1. If you are not secured with screws. Remove the bottom cover (see Battery on page 40). Disconnect the speaker cable from the system board (1). 2. Remove the optical drive (see Optical drive on , and then shut it down the... speakers are unsure whether the computer is off or in Hibernation, turn the computer on page 33), if installed. 6. Speakers Description Speakers for use in G4 models (left and right; Shut down through the operating system. 2. Reverse this procedure to the computer. 3.
... and then unplugging the AC adapter from the computer (3). To remove the speakers: 1. If you are not secured with screws. Remove the bottom cover (see Battery on page 40). Disconnect the speaker cable from the system board (1). 2. Remove the optical drive (see Optical drive on , and then shut it down the... speakers are unsure whether the computer is off or in Hibernation, turn the computer on page 33), if installed. 6. Speakers Description Speakers for use in G4 models (left and right; Shut down through the operating system. 2. Reverse this procedure to the computer. 3.
Maintenance and Service Guide
Page 64
...the computer. The fan is controlled by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Remove the battery (see Battery on the left side of the computer. To remove the heat sink assembly: 1. The computer... uses an electric fan for use in G4 models with discrete graphics memory Spare part number 813508-001 813507-...
...the computer. The fan is controlled by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Remove the battery (see Battery on the left side of the computer. To remove the heat sink assembly: 1. The computer... uses an electric fan for use in G4 models with discrete graphics memory Spare part number 813508-001 813507-...
Maintenance and Service Guide
Page 70
...and then unplugging the AC adapter from the system board (1). 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see Optical drive on page 42). Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. ...page 32). 5. NOTE: When replacing the system board, be sure that the following components are unsure whether the computer is off or in G4 models with 2 GB of discrete graphics memory ● Intel Core i7-7500U processor (full featured models) ● Intel Core i7-7500U processor...
...and then unplugging the AC adapter from the system board (1). 60 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Remove the battery (see Optical drive on page 42). Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. ...page 32). 5. NOTE: When replacing the system board, be sure that the following components are unsure whether the computer is off or in G4 models with 2 GB of discrete graphics memory ● Intel Core i7-7500U processor (full featured models) ● Intel Core i7-7500U processor...