HP Printers - Supported Citrix Presentation Server environments
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... HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with the HP Scanners/All-in -One devices... devices are outside the scope of these devices was performed on Scanner/All-in -One devices listed below. the number of systems and configurations are multi-functional, Citrix only tested the scanning capability of testing. Note on the feature. Newer driver versions may be available. ...
... HP Color LaserJet 4600 HP Business Inkjet 2300 HP Deskjet 5440 Driver version tested HP Color LaserJet 4600 PS (61.53.25.9) & HP Color LaserJet 4600 PCL5 (61.53.25.9) HP Business Inkjet 2300 PCL5 (61.53.25.9) HP Deskjet 5400 Series (61.53.25.9) Known issues with the HP Scanners/All-in -One devices... devices are outside the scope of these devices was performed on Scanner/All-in -One devices listed below. the number of systems and configurations are multi-functional, Citrix only tested the scanning capability of testing. Note on the feature. Newer driver versions may be available. ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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... appending the filename after the software filename. Click Start and then click Run.... 2. Because the HP LaserJet Scan software does not support automatic discovery of the specified file type. Figure 2-6 HP LaserJet Scan dialog box flowchart - 2 of operations and aids in troubleshooting problems. To gain access to the log file, follow these steps: 1. Type %TEMP% in a file...
... appending the filename after the software filename. Click Start and then click Run.... 2. Because the HP LaserJet Scan software does not support automatic discovery of the specified file type. Figure 2-6 HP LaserJet Scan dialog box flowchart - 2 of operations and aids in troubleshooting problems. To gain access to the log file, follow these steps: 1. Type %TEMP% in a file...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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...have been disabled. However, some advanced printing features might not print correctly. Print Optimizations (HP PCL 6 Unidriver only) The default setting for Print Optimizations is automatically turned on again....turned on and Finishing tab options such as substituting device fonts for TrueType fonts and scanning for horizontal and vertical rules, are available, depending on your document contains overlapping text...If you can disable this feature is enabled and your product. If compatibility problems occur, you select an advanced printing feature in the print driver that has been disabled...
...have been disabled. However, some advanced printing features might not print correctly. Print Optimizations (HP PCL 6 Unidriver only) The default setting for Print Optimizations is automatically turned on again....turned on and Finishing tab options such as substituting device fonts for TrueType fonts and scanning for horizontal and vertical rules, are available, depending on your document contains overlapping text...If you can disable this feature is enabled and your product. If compatibility problems occur, you select an advanced printing feature in the print driver that has been disabled...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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...fonts. The setting is usually best to 3. The highest level supported by the HP LaserJet 3050/3052/3055/3390/3392 all text as black, except for black and white. Send PostScript Error Handler...is On by smoothing out jagged edges that encounter problems when using TrueType fonts for the current print job. Select Off if graphics, particularly scanned images, are first converted to download the TrueType ... to print an error page when an error occurs in -one products is 3, and this is sent. Send TrueType as Bitmap (HP PCL 6 Unidriver only) Send True Type as Bitmap provides an...
...fonts. The setting is usually best to 3. The highest level supported by the HP LaserJet 3050/3052/3055/3390/3392 all text as black, except for black and white. Send PostScript Error Handler...is On by smoothing out jagged edges that encounter problems when using TrueType fonts for the current print job. Select Off if graphics, particularly scanned images, are first converted to download the TrueType ... to print an error page when an error occurs in -one products is 3, and this is sent. Send TrueType as Bitmap (HP PCL 6 Unidriver only) Send True Type as Bitmap provides an...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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... provides information about the following methods can be uninstalled, especially if they are unlikely to be the cause of productspecific problems. These shared software programs should not need to restart your computer and finish the uninstall process. NOTE To uninstall the... for troubleshooting purposes, try uninstalling only specific HP LaserJet 3050/3052/3055/3390/3392 all -in-one software by using the WindowsAdd/Remove programs component. 284 Chapter 6 Installing Windows printing-system components ENWW Quit all -in -one print, scan, or fax drivers. When the uninstall process...
... provides information about the following methods can be uninstalled, especially if they are unlikely to be the cause of productspecific problems. These shared software programs should not need to restart your computer and finish the uninstall process. NOTE To uninstall the... for troubleshooting purposes, try uninstalling only specific HP LaserJet 3050/3052/3055/3390/3392 all -in-one software by using the WindowsAdd/Remove programs component. 284 Chapter 6 Installing Windows printing-system components ENWW Quit all -in -one print, scan, or fax drivers. When the uninstall process...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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... utility, copy these files to your HP LaserJet all-in-one frequently feeds more detailed information about troubleshooting HP LaserJet Scan problems, see the HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide. You can send them separately. The MAPI setup is located on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software CD in the following these files...
... utility, copy these files to your HP LaserJet all-in-one frequently feeds more detailed information about troubleshooting HP LaserJet Scan problems, see the HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide. You can send them separately. The MAPI setup is located on the HP LaserJet 3050/3052/3055/3390/3392 all-in-one software CD in the following these files...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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...HP LaserJet 3390/3392 all-in-one models ● Document: HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide File name: LJ3390_LJ3392_use_.pdf File name: LJ3390_LJ3392_.chm Path: :\\MANUALS\LJ3390_LJ3392_use_.pdf Path: :\\MANUALS\LJ3390_LJ3392_use_.chm ● Document: Hewlett-Packard LaserJet 3050/3052/3055/3390...you might experience driver installation problems or communication problems between the device and HP software. ENWW Windows Readme 339 If the Community Name setting is recommended that you to something other than "public", network scanning and faxing stops working. ...
...HP LaserJet 3390/3392 all-in-one models ● Document: HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide File name: LJ3390_LJ3392_use_.pdf File name: LJ3390_LJ3392_.chm Path: :\\MANUALS\LJ3390_LJ3392_use_.pdf Path: :\\MANUALS\LJ3390_LJ3392_use_.chm ● Document: Hewlett-Packard LaserJet 3050/3052/3055/3390...you might experience driver installation problems or communication problems between the device and HP software. ENWW Windows Readme 339 If the Community Name setting is recommended that you to something other than "public", network scanning and faxing stops working. ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
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...software, install all available critical updates for Windows 2000 from Windows Update. ● The HP ToolboxFX software might show English text. ● Printing and scanning concurrently is not supported. If you encounter problems with disabled USB ports. ● On a Thai system, some components might not function ...speed compliant. ● Ensure that your device by using the Save / Restore feature within HP ToolboxFX. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the software utilizes Microsoft .Net Framework ...
...software, install all available critical updates for Windows 2000 from Windows Update. ● The HP ToolboxFX software might show English text. ● Printing and scanning concurrently is not supported. If you encounter problems with disabled USB ports. ● On a Thai system, some components might not function ...speed compliant. ● Ensure that your device by using the Save / Restore feature within HP ToolboxFX. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the software utilizes Microsoft .Net Framework ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...-handling problems 345 Performance problems...346 Copy problems...347 Preventing problems...347 Image problems...347 Media-handling problems 348 Performance problems...350 Scan problems...351 Solving scanned-image problems 351 Scan-quality problems...353 Preventing problems 353 Solving scan-quality problems 353 Network problems...354 Verifying that the all-in-one is on and online 354 Resolving communication problems with the network 354 Control-panel display problems...356 Stapler problems (HP LaserJet 3392...
...-handling problems 345 Performance problems...346 Copy problems...347 Preventing problems...347 Image problems...347 Media-handling problems 348 Performance problems...350 Scan problems...351 Solving scanned-image problems 351 Scan-quality problems...353 Preventing problems 353 Solving scan-quality problems 353 Network problems...354 Verifying that the all-in-one is on and online 354 Resolving communication problems with the network 354 Control-panel display problems...356 Stapler problems (HP LaserJet 3392...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...process, paper, toner and dust particles can accumulate inside the all-in-one and maintenance ENWW Device Polling You can cause print-quality problems such as number of the disabled device-polling features in -one print settings, such as toner specks or smearing. These are the ...● PCL5e. For more information, see Using the all -in -one . Over time, this computer, and scanning using the Scan To button. For more information, see To clean the paper path from HP ToolboxFX. Print settings The HP ToolboxFX Print Settings tab contains links to the following : ● Clear ...
...process, paper, toner and dust particles can accumulate inside the all-in-one and maintenance ENWW Device Polling You can cause print-quality problems such as number of the disabled device-polling features in -one print settings, such as toner specks or smearing. These are the ...● PCL5e. For more information, see Using the all -in -one . Over time, this computer, and scanning using the Scan To button. For more information, see To clean the paper path from HP ToolboxFX. Print settings The HP ToolboxFX Print Settings tab contains links to the following : ● Clear ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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13 Troubleshooting ● Troubleshooting checklist ● Clearing jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Network problems ● Control-panel display problems ● Stapler problems (HP LaserJet 3392 all-in-one) ● Troubleshooting PostScript (PS) errors ● Troubleshooting common Macintosh problems ● Troubleshooting tools ENWW 303
13 Troubleshooting ● Troubleshooting checklist ● Clearing jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Network problems ● Control-panel display problems ● Stapler problems (HP LaserJet 3392 all-in-one) ● Troubleshooting PostScript (PS) errors ● Troubleshooting common Macintosh problems ● Troubleshooting tools ENWW 303
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... into the background. Typically, you scan the original or enhancing the image after scanning. Try adjusting the settings before you make this adjustment by opening Display in -one). Scan problems Solving scanned-image problems Problem The scanned image is better. See Scanner resolution and color. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in Windows Control Panel...
... into the background. Typically, you scan the original or enhancing the image after scanning. Try adjusting the settings before you make this adjustment by opening Display in -one). Scan problems Solving scanned-image problems Problem The scanned image is better. See Scanner resolution and color. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in Windows Control Panel...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...for more than the automatic document feeder (ADF) input tray, to scan. ● Use high-quality originals. ● Load the media correctly. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in -one box. ● Use or make a carrier sheet to protect your... See Scanner resolution and color. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one ). Verify that came in the all -in-one frequently feeds more information. ● If your originals. ENWW Scan problems 353 Ink, glue, correction fluid, or an unwanted substance might skew...
...for more than the automatic document feeder (ADF) input tray, to scan. ● Use high-quality originals. ● Load the media correctly. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in -one box. ● Use or make a carrier sheet to protect your... See Scanner resolution and color. See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 allin-one ). Verify that came in the all -in-one frequently feeds more information. ● If your originals. ENWW Scan problems 353 Ink, glue, correction fluid, or an unwanted substance might skew...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...one problems. For information about locating and clearing jams. ● Print Problems. View Help topics that can help you solve print problems. ● Scan Problems. View Help topics that can help you solve scan problems. ● Copy Problems. View Help topics that can help you solve copy problems. ● Fax Problems... demonstrations for troubleshooting tasks. To print a billing-code report 1. To view HP ToolboxFX Open HP ToolboxFX in one of all -in Windows XP), and then click HP ToolboxFX. HP ToolboxFX HP ToolboxFX is a Web-based program that have been billed to the following main...
...one problems. For information about locating and clearing jams. ● Print Problems. View Help topics that can help you solve print problems. ● Scan Problems. View Help topics that can help you solve scan problems. ● Copy Problems. View Help topics that can help you solve copy problems. ● Fax Problems... demonstrations for troubleshooting tasks. To print a billing-code report 1. To view HP ToolboxFX Open HP ToolboxFX in one of all -in Windows XP), and then click HP ToolboxFX. HP ToolboxFX HP ToolboxFX is a Web-based program that have been billed to the following main...
Service Manual
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... Performance problems...218 Fax problems...220 Problems receiving faxes 220 Problems sending faxes...222 Voice-call problems...223 Media-handling problems 224 Performance problems...225 Copy problems...226 Preventing problems...226 Image problems...226 Media-handling problems 227 Performance problems...229 Scan problems...230 Solving scanned-image problems 230 Scan-quality problems...232 Preventing problems 232 Solving scan-quality problems 232 Scan-specific error messages 233 Control-panel display problems...234 Convenience-stapler problems (HP LaserJet...
... Performance problems...218 Fax problems...220 Problems receiving faxes 220 Problems sending faxes...222 Voice-call problems...223 Media-handling problems 224 Performance problems...225 Copy problems...226 Preventing problems...226 Image problems...226 Media-handling problems 227 Performance problems...229 Scan problems...230 Solving scanned-image problems 230 Scan-quality problems...232 Preventing problems 232 Solving scan-quality problems 232 Scan-specific error messages 233 Control-panel display problems...234 Convenience-stapler problems (HP LaserJet...
Service Manual
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6 Troubleshooting ● Troubleshooting process ● Jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Control-panel display problems ● Convenience-stapler problems (HP LaserJet 3392 only) ● DSL problems ● ADF problems ● Functional checks ● Service-mode functions ● Troubleshooting tools ● Firmware updates and recovery ENWW 173
6 Troubleshooting ● Troubleshooting process ● Jams ● Control-panel messages ● Print problems ● Fax problems ● Copy problems ● Scan problems ● Control-panel display problems ● Convenience-stapler problems (HP LaserJet 3392 only) ● DSL problems ● ADF problems ● Functional checks ● Service-mode functions ● Troubleshooting tools ● Firmware updates and recovery ENWW 173
Service Manual
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...might have been loaded incorrectly. Use the media guides when you scan the original. The original is longer than the automatic document feeder (ADF). Scan problems Solving scanned-image problems Problem The scanned image is of the image did not scan. For best results, use the flatbed scanner for the type of... that you images in the scanner software. Use the media guides when you use more colors (or levels of the scan. See Cleaning the allin-one on the screen ● might be Try changing the graphics settings. The scanner might not be causing Try adjusting the...
...might have been loaded incorrectly. Use the media guides when you scan the original. The original is longer than the automatic document feeder (ADF). Scan problems Solving scanned-image problems Problem The scanned image is of the image did not scan. For best results, use the flatbed scanner for the type of... that you images in the scanner software. Use the media guides when you use more colors (or levels of the scan. See Cleaning the allin-one on the screen ● might be Try changing the graphics settings. The scanner might not be causing Try adjusting the...
Service Manual
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... the flatbed scanner supports is not busy. you tried to scan in -one software Help for your original. The software is 127 x 127 mm (5 x 5 inches). The minimum size that the ADF supports is set too high. See the all -in color. ENWW Scan problems 231 The media size is too small. The original is...
... the flatbed scanner supports is not busy. you tried to scan in -one software Help for your original. The software is 127 x 127 mm (5 x 5 inches). The minimum size that the ADF supports is set too high. See the all -in color. ENWW Scan problems 231 The media size is too small. The original is...
Service Manual
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... dark spot in the scanning assembly in -one off and then on page 126. The bulb will not illuminate, and the scanner moves to 3. Turn the all-in order to the right. See Scanner assembly on . The scanner sets temporary LMW window. Replace the formatter. ENWW Scan problems 233 Replace the scanning assembly. threshold light...
... dark spot in the scanning assembly in -one off and then on page 126. The bulb will not illuminate, and the scanner moves to 3. Turn the all-in order to the right. See Scanner assembly on . The scanner sets temporary LMW window. Replace the formatter. ENWW Scan problems 233 Replace the scanning assembly. threshold light...
Service Manual
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...Reports, and then press . 3. To view HP ToolboxFX Open HP ToolboxFX in one of these ways: ● On the Windows desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (All Programs in -one problems. 246 Chapter 6 Troubleshooting ENWW Employ such ...all -in-one control-panel messages. ● Clearing Jams. View information about locating and clearing jams. ● Print Problems. View Help topics that can help you solve print problems. ● Scan Problems. View Help topics that can help you solve scan problems. ● Copy Problems. View Help...
...Reports, and then press . 3. To view HP ToolboxFX Open HP ToolboxFX in one of these ways: ● On the Windows desktop, double-click the HP ToolboxFX icon. ● On the Windows Start menu, click Programs (All Programs in -one problems. 246 Chapter 6 Troubleshooting ENWW Employ such ...all -in-one control-panel messages. ● Clearing Jams. View information about locating and clearing jams. ● Print Problems. View Help topics that can help you solve print problems. ● Scan Problems. View Help topics that can help you solve scan problems. ● Copy Problems. View Help...