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HP 3390 Support Question

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Question posted by bstuckelman on October 7th, 2013

Cannot Scan On My Hp Officejet 6500a Pro With My Hp Envy Dv6

For some reason my scanner stopped working with my computer. It says it cannot find the scanner. The printing is fine, just cannot scan

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Answer #1: Posted by TommyKervz on October 7th, 2013 9:06 AM

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TommyKervz

Member since:
January 10th, 2013

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Greeting. Download and run the tool below

http://support.hp.com/us-en/document/c03286146;

Hope that is helpful.
Kervz at www.satechhelp.co.za

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