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...feature of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed ■ Close door ■ Paper out ■ Paper jam 190 Chapter 6 The HP Toolbox ENWW For network installations, the Receive faxes to the ...computer option is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product. Receive Alert messages for certain events. You can be selected. 1 Open the HP Toolbox. 2 Click the Fax tab. 3 On the Fax Tasks screen, click...
...feature of the alert events include: ■ Cartridge or imaging drum low ■ Replace cartridge or imaging drum ■ Non-HP or unauthorized supply installed ■ Close door ■ Paper out ■ Paper jam 190 Chapter 6 The HP Toolbox ENWW For network installations, the Receive faxes to the ...computer option is disabled and cannot be alerted when certain events occur at the HP Color LaserJet 2820/2830/2840 all -in -one product. Receive Alert messages for certain events. You can be selected. 1 Open the HP Toolbox. 2 Click the Fax tab. 3 On the Fax Tasks screen, click...
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... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
... Out ■ Paper Jam ■ Device errors (for example, insufficient memory) When the HP print cartridge is low or a non-HP cartridge is installed ■ Cartridge Low ■ Replace Cartridge ■ Non-HP cartridge installed ■ Imaging Drum Low ■ Replace Imaging Drum ■ Unauthorized Supply Installed When the device cannot scan ■ ADF Door Open ■...
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...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
...the device 165 Maintain the device ...165 View the control-panel menu items for the device 166 Replace print cartridges 166 Replace the imaging drum 168 Clear jams ...170 Order new supplies ...175 12 Managing the device and maintenance Information pages ...178 Demo page ...178 Usage ...page ...178 Configuration page ...178 Supplies Status page ...179 HP Toolbox ...181 To view HP Toolbox ...181 Status tab ...182 Fax tab ...1. 82 Scan to tab ...182 Troubleshooting tab ...183 Documentation tab ...183 Device ...
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... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
... and recycling supplies 204 HP policy on non-HP supplies 205 Resetting the printer for non-HP supplies 205 HP fraud hotline ...206 Changing a print cartridge ...207 To replace a print cartridge 207 Changing the imaging drum 209 To change the imaging drum 209 14 Troubleshooting Support ......234 Media-handling problems 243 Performance problems 245 Scan problems ...247 Solving scanned image problems 247 Scan quality problems ...249 Copy problems ...251 Preventing problems ...251 Image problems ...251 Media-handling problems 252 Performance problems 254 Fax problems ...256 Problems...
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Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
Fax reports ...268 HP Toolbox ...270 Service menu ...270 The device ... limited warranty statement 281 Print Cartridge and Imaging Drum Limited Warranty Statement 283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service 285 HP maintenance agreements 285 Onsite service agreements 285 ...293 Environmental Product Stewardship program 294 Ozone production ...294 Energy consumption ...294 HP LaserJet printing supplies 294 Nederlands ...295 Taiwan ...296 Declaration of conformity ...297 Declaration of conformity ...298...
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... doubling the device memory and accommodating more complex printing with print cartridge and imaging drum gauges that show the supply levels that this product meets ENERGY STAR® guidelines for HP print cartridges. ● Enabled supplies-ordering capability. Economical printing ● ...® is not printing. ● As an ENERGY STAR® partner, HewlettPackard Company has determined that remain. Feature HP Color LaserJet 2820/2830/2840 all-in -one only) types: ● CompactFlash ● Ultra CompactFlash ● Smart Media ● Memory Stick ● Secure Digital...
... doubling the device memory and accommodating more complex printing with print cartridge and imaging drum gauges that show the supply levels that this product meets ENERGY STAR® guidelines for HP print cartridges. ● Enabled supplies-ordering capability. Economical printing ● ...® is not printing. ● As an ENERGY STAR® partner, HewlettPackard Company has determined that remain. Feature HP Color LaserJet 2820/2830/2840 all-in -one only) types: ● CompactFlash ● Ultra CompactFlash ● Smart Media ● Memory Stick ● Secure Digital...
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Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one ● Online user guide that is compatible with text screen-readers. ● Print cartridges and the imaging drum can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW
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... cover and the scanner assembly, press ROTATE CAROUSEL, and then repeat steps 4 through 6. 7. Grasp the imaging drum handle, and then rotate the drum until it with the roller facing you need to open the scanner assembly. 2. Replace the imaging drum 1. Open the top cover. 3. 6. Lower the cartridge straight down into the carousel until the handle...
... cover and the scanner assembly, press ROTATE CAROUSEL, and then repeat steps 4 through 6. 7. Grasp the imaging drum handle, and then rotate the drum until it with the roller facing you need to open the scanner assembly. 2. Replace the imaging drum 1. Open the top cover. 3. 6. Lower the cartridge straight down into the carousel until the handle...
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... firm surface, and then pull the orange rings to remove the shipping pins. 7. Doing so could cause print-quality issues. 9. 4. Place the imaging drum on each end of the imaging drum, and remove the two orange shipping spacers. 8. Align the arrows on the side of time. CAUTION Do not touch the surface of the... roller or expose the roller to remove it from the imaging drum. Lift the imaging drum straight up to light for an extended period of the imaging drum with the arrows inside the printer. Remove the new...
... firm surface, and then pull the orange rings to remove the shipping pins. 7. Doing so could cause print-quality issues. 9. 4. Place the imaging drum on each end of the imaging drum, and remove the two orange shipping spacers. 8. Align the arrows on the side of time. CAUTION Do not touch the surface of the... roller or expose the roller to remove it from the imaging drum. Lift the imaging drum straight up to light for an extended period of the imaging drum with the arrows inside the printer. Remove the new...
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... other print media can become jammed during a print job. Using hot water or heat from a dryer will set the toner in cold water. Lower the imaging drum into the printer, and then press it firmlyinto place. CAUTION 11. If toner gets on the device rollers, which makes removing jammed pages easier. 2. Close...
... other print media can become jammed during a print job. Using hot water or heat from a dryer will set the toner in cold water. Lower the imaging drum into the printer, and then press it firmlyinto place. CAUTION 11. If toner gets on the device rollers, which makes removing jammed pages easier. 2. Close...
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... CAUTION 6. Return the fuser levers to open the scanner assembly, and then open the top cover. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. ENWW Other: How do I? 171 Push the scanner-release button to their original upward position. After... then adjust the media guides.. With both hands, grasp the side of the media from the device. 5. Open the top cover, and then remove the image drum and set it on again. 3.
... CAUTION 6. Return the fuser levers to open the scanner assembly, and then open the top cover. When you have removed the jammed media, replace the image drum, and close the top cover and the scanner assembly. ENWW Other: How do I? 171 Push the scanner-release button to their original upward position. After... then adjust the media guides.. With both hands, grasp the side of the media from the device. 5. Open the top cover, and then remove the image drum and set it on again. 3.
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...one models only) and memory card settings (HP Color LaserJet 2840 all the media that might be installed, such as the product name and the serial number. 2. ENWW 1. This section contains information about optional items that the device supports. 4. Paper Settings. This section lists information that page, the Fax Settings and Imaging... Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. Print Settings.
...one models only) and memory card settings (HP Color LaserJet 2840 all the media that might be installed, such as the product name and the serial number. 2. ENWW 1. This section contains information about optional items that the device supports. 4. Paper Settings. This section lists information that page, the Fax Settings and Imaging... Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. Print Settings.
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...is installed, an alert message appears instead. 2. Print-cartridge area. Imaging-drum area. Ordering Information. This section contains basic information about how the device warranty is affected when you use non-HP supplies. See Checking status and ordering supplies. 5. See Replacing and ...estimated number of the print cartridges and provides information about recycling. This area contains the same information for the imaging drum that you as a non-HP supply was sold to the website that the print-cartridge area provides for each print cartridge is being detected as...
...is installed, an alert message appears instead. 2. Print-cartridge area. Imaging-drum area. Ordering Information. This section contains basic information about how the device warranty is affected when you use non-HP supplies. See Checking status and ordering supplies. 5. See Replacing and ...estimated number of the print cartridges and provides information about recycling. This area contains the same information for the imaging drum that you as a non-HP supply was sold to the website that the print-cartridge area provides for each print cartridge is being detected as...
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13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
13 Managing supplies This chapter contains information about these maintenance topics: ● Checking status and ordering supplies ● Storing supplies ● Replacing and recycling supplies ● HP policy on non-HP supplies ● HP fraud hotline ● Changing a print cartridge ● Changing the imaging drum ENWW 201
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... connected to the network, you can set the HP Toolbox to notify you by e-mail when a print cartridge is low or the imaging drum is directly connected to a computer, you can check the supplies status by using the control panel Do one of the following types of supplies information: ●...check the supplies levels on the page. To check status and order supplies by using the HP Toolbox, in the Other Links area, click Order supplies. When you use a new, authentic HP print cartridge or imaging drum, you can obtain the following : ● Check the device control panel, which indicates ...
... connected to the network, you can set the HP Toolbox to notify you by e-mail when a print cartridge is low or the imaging drum is directly connected to a computer, you can check the supplies status by using the control panel Do one of the following types of supplies information: ●...check the supplies levels on the page. To check status and order supplies by using the HP Toolbox, in the Other Links area, click Order supplies. When you use a new, authentic HP print cartridge or imaging drum, you can obtain the following : ● Check the device control panel, which indicates ...
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ENWW Storing supplies 203 Storing supplies CAUTION Follow these guidelines for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from heat and magnetic sources. To prevent damage, do not expose the print cartridge or imaging drum to use it.
ENWW Storing supplies 203 Storing supplies CAUTION Follow these guidelines for operating and storage temperature ranges. ● Store the supply in a horizontal position. ● Store the supply in a dark, dry location away from its package until you are ready to light for more than a few minutes. ● See Environmental specifications for storing print cartridges and the imaging drum: ● Do not remove the print cartridge or imaging drum from heat and magnetic sources. To prevent damage, do not expose the print cartridge or imaging drum to use it.
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To recycle supplies, place the used supply to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW See HP LaserJet printing supplies for recycling. Use the enclosed return label to send the used supply in the box in the box that contains... the new supply, or see the recycling guide that is included with each new HP supply item. Replacing and recycling supplies To install a new HP print cartridge or imaging drum...
To recycle supplies, place the used supply to HP for more information about HP's recycling program. 204 Chapter 13 Managing supplies ENWW See HP LaserJet printing supplies for recycling. Use the enclosed return label to send the used supply in the box in the box that contains... the new supply, or see the recycling guide that is included with each new HP supply item. Replacing and recycling supplies To install a new HP print cartridge or imaging drum...
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... HewlettPackard limited warranty statement and Print Cartridge and Imaging Drum Limited Warranty Statement. ENWW HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. HP policy on non-HP supplies 205 When you install a non-HP print cartridge or imaging drum, the control panel displays the Unauthorized message . Because...
... HewlettPackard limited warranty statement and Print Cartridge and Imaging Drum Limited Warranty Statement. ENWW HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. HP policy on non-HP supplies 205 When you install a non-HP print cartridge or imaging drum, the control panel displays the Unauthorized message . Because...
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... hotline. 206 Chapter 13 Managing supplies ENWW Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is genuine. HP will help determine if the product is genuine and take steps to...
... hotline. 206 Chapter 13 Managing supplies ENWW Your print cartridge or imaging drum might not be a genuine HP one minute after the beginning of problems with the print cartridge or imaging drum. ● The print cartridge or imaging drum does not look like it is genuine. HP will help determine if the product is genuine and take steps to...
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Push the scanner-release button to remove it from its packaging. Lift the imaging drum straight up to open the scanner assembly. 2. Changing the imaging drum To change the imaging drum 1. Remove the new imaging drum from the device. 5. Open the top cover. 3. ENWW Changing the imaging drum 209 Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4.
Push the scanner-release button to remove it from its packaging. Lift the imaging drum straight up to open the scanner assembly. 2. Changing the imaging drum To change the imaging drum 1. Remove the new imaging drum from the device. 5. Open the top cover. 3. ENWW Changing the imaging drum 209 Grasp the imaging drum handle, and then rotate the drum until the handle is at the top. 4.