HP Printers - Supported Citrix Presentation Server environments
Page 21
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-... versions stated in this table are not supported by the Deskjet base drivers. 21 PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported.
HP printer Photosmart C4100 All-in-One series Supported in Citrix environment Not Supported HP-supported drivers* PCL Host-based N/A N/A Photosmart C5100 All-in-One series Not Supported N/A N/A Photosmart C6100 All-in-One series Not Supported N/A N/A Photosmart C7100 All-in-... versions stated in this table are not supported by the Deskjet base drivers. 21 PS N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A ** 7550, 7900, 8400 and 8700 are PCL3 devices but use 3 cartridge print assemblies which are also supported.
HP Business Inkjet 2300 - Getting Started Guide
Page 23
...rights which is inconsistent with such local law. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will be uninterrupted or error free. 3 HP's limited warranty covers only those that arise as a result of...equivalent to new in performance. 10 HP's Limited Warranty Statement is distributed by local law, the remedies provided in any HP support contract with the customer. Hewlett-Packard Limited Warranty Statement HP product Software Accessories Ink cartridges Printheads Printer peripheral hardware (see below for details)...
...rights which is inconsistent with such local law. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will be uninterrupted or error free. 3 HP's limited warranty covers only those that arise as a result of...equivalent to new in performance. 10 HP's Limited Warranty Statement is distributed by local law, the remedies provided in any HP support contract with the customer. Hewlett-Packard Limited Warranty Statement HP product Software Accessories Ink cartridges Printheads Printer peripheral hardware (see below for details)...
HP Business Inkjet 2300 - User Guide
Page 6
... Clearing media jams 5-20 Tips for avoiding jams 5-21 Troubleshooting installation issues 5-22 Ordering HP supplies and accessories Accessories 6-1 Media handling accessories 6-1 DIMMs 6-1 Interface cables 6-1 Networking accessories 6-2 Supplies 6-2 Ink cartridges 6-2 Printheads 6-2 HP media 6-3 Support and warranty Contacting customer support 7-1 Hewlett-Packard Limited Warranty Statement 7-3 Printer specifications and regulatory information Printer specifications 8-1 Regulatory information 8-8 ii ENWW
... Clearing media jams 5-20 Tips for avoiding jams 5-21 Troubleshooting installation issues 5-22 Ordering HP supplies and accessories Accessories 6-1 Media handling accessories 6-1 DIMMs 6-1 Interface cables 6-1 Networking accessories 6-2 Supplies 6-2 Ink cartridges 6-2 Printheads 6-2 HP media 6-3 Support and warranty Contacting customer support 7-1 Hewlett-Packard Limited Warranty Statement 7-3 Printer specifications and regulatory information Printer specifications 8-1 Regulatory information 8-8 ii ENWW
HP Business Inkjet 2300 - User Guide
Page 11
Understanding printer parts Front view 2 1 3 4 5 9 6 8 7 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Output tray 5 Media level indicators 6 Tray extension 7 Tray 1 8 Tray 2 9 Side cover (provides access to memory modules) ENWW 1-3
Understanding printer parts Front view 2 1 3 4 5 9 6 8 7 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Output tray 5 Media level indicators 6 Tray extension 7 Tray 1 8 Tray 2 9 Side cover (provides access to memory modules) ENWW 1-3
HP Business Inkjet 2300 - User Guide
Page 12
... on the hooks of the printhead latch and engages the latch) 3 Printheads 4 Ink cartridges Back view 1 2 5 4 3 1 Parallel port 2 EIO slot (allows an HP Jetdirect print server to be installed. The HP Business Inkjet 2300n and 2300dtn configurations come with the HP Business Inkjet 2300dtn.) 1-4 ENWW The auto-duplex unit is included with the print server...
... on the hooks of the printhead latch and engages the latch) 3 Printheads 4 Ink cartridges Back view 1 2 5 4 3 1 Parallel port 2 EIO slot (allows an HP Jetdirect print server to be installed. The HP Business Inkjet 2300n and 2300dtn configurations come with the HP Business Inkjet 2300dtn.) 1-4 ENWW The auto-duplex unit is included with the print server...
HP Business Inkjet 2300 - User Guide
Page 13
... and selects highlighted menu items. 7 Cancel Job button ( ): Cancels the current print job. A critical error has occurred, and the printer requires attention. For a list of messages that requires user attention (such as ink cartridge levels. 4 Back button ( ): Navigates backward one level in the control panel display, see "Printing a control panel menu map...
... and selects highlighted menu items. 7 Cancel Job button ( ): Cancels the current print job. A critical error has occurred, and the printer requires attention. For a list of messages that requires user attention (such as ink cartridge levels. 4 Back button ( ): Navigates backward one level in the control panel display, see "Printing a control panel menu map...
HP Business Inkjet 2300 - User Guide
Page 15
...) Mac OS X (10.1 and later) PPDs PDEs HP LaserJet Utility z PostScript Printer Description files (PPDs) PPDs, in the printer driver. z HP LaserJet Utility The HP LaserJet Utility allows control of the printer settings • check the ink cartridge levels • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is provided on the Starter CD. z For...
...) Mac OS X (10.1 and later) PPDs PDEs HP LaserJet Utility z PostScript Printer Description files (PPDs) PPDs, in the printer driver. z HP LaserJet Utility The HP LaserJet Utility allows control of the printer settings • check the ink cartridge levels • configure and set the printer for Internet Protocol (IP) or AppleTalk printing The HP LaserJet Utility is provided on the Starter CD. z For...
HP Business Inkjet 2300 - User Guide
Page 51
...connected to the HP website for ordering supplies. It also provides links to see . For example, you can choose to the online user's guide for your printer. Use the following buttons in this dialog box displays information on ordering replacement cartridges for step-...Windows only. Below the list, the status box displays the printer's status. The Supplies Information button in the Printer Status tab to the HP website. Printer Status tab The Printer Status tab displays ink levels and the printer status. 4 Using diagnostics tools Using the Toolbox The Toolbox provides...
...connected to the HP website for ordering supplies. It also provides links to see . For example, you can choose to the online user's guide for your printer. Use the following buttons in this dialog box displays information on ordering replacement cartridges for step-...Windows only. Below the list, the status box displays the printer's status. The Supplies Information button in the Printer Status tab to the HP website. Printer Status tab The Printer Status tab displays ink levels and the printer status. 4 Using diagnostics tools Using the Toolbox The Toolbox provides...
HP Business Inkjet 2300 - User Guide
Page 52
... embedded Web server, see "Using HP Instant Support." Displays instructions that guide you to view printer and network status and to manage printing functions from your printer usage information, such as the sizes of print jobs, ink cartridge usage, and media usage. Using ...the embedded Web server The printer comes with an embedded Web server. Button Launch myPrintMileage Printer Hardware Printhead Health HP Instant Support Register Your Printer How Do I? Displays information about HP Instant Support, see "Using the...
... embedded Web server, see "Using HP Instant Support." Displays instructions that guide you to view printer and network status and to manage printing functions from your printer usage information, such as the sizes of print jobs, ink cartridge usage, and media usage. Using ...the embedded Web server The printer comes with an embedded Web server. Button Launch myPrintMileage Printer Hardware Printhead Health HP Instant Support Register Your Printer How Do I? Displays information about HP Instant Support, see "Using the...
HP Business Inkjet 2300 - User Guide
Page 54
..., you can be shown in the Hewlett-Packard Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm.) Note: Before you to send printer usage information to see the current ink cartridge levels and printhead health status for the last 20 print jobs. The... printer usage information includes the tracking of printer events, such as ink supplies and media path events. HP will receive electronic notification of ...
..., you can be shown in the Hewlett-Packard Online Privacy Statement (http://www.hp.com/country/us/eng/privacy.htm.) Note: Before you to send printer usage information to see the current ink cartridge levels and printhead health status for the last 20 print jobs. The... printer usage information includes the tracking of printer events, such as ink supplies and media path events. HP will receive electronic notification of ...
HP Business Inkjet 2300 - User Guide
Page 55
...than an HP Jetdirect print server card. For more effectively. This page shows the remaining life of the different ink cartridges and provides links for the online ordering of the Information and Settings tabs. This configures the password information for the printer. To ... number. For more information. This guide is connected to perform printer troubleshooting and maintenance tasks, such as ink cartridges and print media. With this tool, detailed printer information, such as the printer's control panel. This helps you with product-specific services, troubleshooting...
...than an HP Jetdirect print server card. For more effectively. This page shows the remaining life of the different ink cartridges and provides links for the online ordering of the Information and Settings tabs. This configures the password information for the printer. To ... number. For more information. This guide is connected to perform printer troubleshooting and maintenance tasks, such as ink cartridges and print media. With this tool, detailed printer information, such as the printer's control panel. This helps you with product-specific services, troubleshooting...
HP Business Inkjet 2300 - User Guide
Page 57
... year. Note From the myPrintMileage website, you can find the following information about your printer: z The amount of your printer usage to display myPrintMileage. myPrintMileage forecasts how many ink cartridges you plan the purchase of media used to help you might use in your Web ...) or Page Source (for each media type. This will not display the current information. Note Security and privacy To use HP Instant Support, detailed printer information, such as described above. It consists of the Information or Settings tab, click myPrintMileage. z Whether you bookmark this...
... year. Note From the myPrintMileage website, you can find the following information about your printer: z The amount of your printer usage to display myPrintMileage. myPrintMileage forecasts how many ink cartridges you plan the purchase of media used to help you might use in your Web ...) or Page Source (for each media type. This will not display the current information. Note Security and privacy To use HP Instant Support, detailed printer information, such as described above. It consists of the Information or Settings tab, click myPrintMileage. z Whether you bookmark this...
HP Business Inkjet 2300 - User Guide
Page 60
... remove any ink from printed text or graphics after you have cleaned the printheads. To clean the printhead contacts 1 Turn the printer on. 2 Lift the top cover and the ink cartridge cover. 3 To open the printhead latch, lift it from the rear, and then pull it forward and down firmly on the... on the bottom of printhead's handle, and gently pull up and back to uncover the printheads. 5 To remove a printhead, place your index finger in the printer. HP recommends that can be dirty.
... remove any ink from printed text or graphics after you have cleaned the printheads. To clean the printhead contacts 1 Turn the printer on. 2 Lift the top cover and the ink cartridge cover. 3 To open the printhead latch, lift it from the rear, and then pull it forward and down firmly on the... on the bottom of printhead's handle, and gently pull up and back to uncover the printheads. 5 To remove a printhead, place your index finger in the printer. HP recommends that can be dirty.
HP Business Inkjet 2300 - User Guide
Page 61
Ink cartridges should not be removed from the printer for long periods of the printer. Push the latch toward the back of time. Misaligned printheads produce jagged edges or stray dots on the control panel. 2 Press (down arrow button) to ... with alignment patterns. ENWW 5-3 Aligning the printheads The printheads are misaligned, you can align them through the control panel. When the process is complete, the printer prints a page with the hooks. 9 Pull the printhead latch all the way forward and down arrow button) to highlight ALIGN PRINTHEADS, and then press (select...
Ink cartridges should not be removed from the printer for long periods of the printer. Push the latch toward the back of time. Misaligned printheads produce jagged edges or stray dots on the control panel. 2 Press (down arrow button) to ... with alignment patterns. ENWW 5-3 Aligning the printheads The printheads are misaligned, you can align them through the control panel. When the process is complete, the printer prints a page with the hooks. 9 Pull the printhead latch all the way forward and down arrow button) to highlight ALIGN PRINTHEADS, and then press (select...
HP Business Inkjet 2300 - User Guide
Page 62
...ensure proper contact after installation. 10 Pull the latch all the way forward and down firmly on . 2 Lift the top cover and the ink cartridge cover. 3 To open the printhead latch, lift it from the rear, and then pull it forward and down to release the hooks from ...control panel: REPLACE [COLOR] PRINTHEAD INCOMPATIBLE [COLOR] PRINTHEAD To replace printheads 1 Turn the printer on the printhead to close the latch. 11 Close the top cover and the ink cartridge cover. 12 Wait while the printer aligns the printheads. Discard the used printhead. 6 Remove the new printhead from its color-coded...
...ensure proper contact after installation. 10 Pull the latch all the way forward and down firmly on . 2 Lift the top cover and the ink cartridge cover. 3 To open the printhead latch, lift it from the rear, and then pull it forward and down to release the hooks from ...control panel: REPLACE [COLOR] PRINTHEAD INCOMPATIBLE [COLOR] PRINTHEAD To replace printheads 1 Turn the printer on the printhead to close the latch. 11 Close the top cover and the ink cartridge cover. 12 Wait while the printer aligns the printheads. Discard the used printhead. 6 Remove the new printhead from its color-coded...
HP Business Inkjet 2300 - User Guide
Page 63
... arrow button) to highlight the number of the box, then press (select button). Calibrating color The printer automatically calibrates color when a printhead or ink cartridge is changed. A calibration page (with instructions) prints and the following procedure. Whenever you experience color-...related problems with the printer, calibrate the color before trying any other steps. To calibrate linefeed 1 Press (...
... arrow button) to highlight the number of the box, then press (select button). Calibrating color The printer automatically calibrates color when a printhead or ink cartridge is changed. A calibration page (with instructions) prints and the following procedure. Whenever you experience color-...related problems with the printer, calibrate the color before trying any other steps. To calibrate linefeed 1 Press (...
HP Business Inkjet 2300 - User Guide
Page 64
...about possible causes for late-breaking information and troubleshooting tips. The printer displays two general types of error messages: Error message type Example Messages showing common REPLACE [COLOR] printer errors CARTRIDGE Messages showing error XXXX.XXXX codes and short descriptions of the ...and solve the problems: z Print a Configuration page, which can help diagnose printer problems. See "Printing a Configuration page." For the latest information, visit the product support site at http://www.hp.com/support/businessinkjet2300. z On the Starter CD, see "Loading print media."...
...about possible causes for late-breaking information and troubleshooting tips. The printer displays two general types of error messages: Error message type Example Messages showing common REPLACE [COLOR] printer errors CARTRIDGE Messages showing error XXXX.XXXX codes and short descriptions of the ...and solve the problems: z Print a Configuration page, which can help diagnose printer problems. See "Printing a Configuration page." For the latest information, visit the product support site at http://www.hp.com/support/businessinkjet2300. z On the Starter CD, see "Loading print media."...
HP Business Inkjet 2300 - User Guide
Page 65
... Pause Printing is selected as a Zip drive. For more information, see the HP Jetdirect Administrator's Guide on each printhead has been removed. For more information, see "Replacing ink cartridges and printheads" and "Maintaining the printheads." If you can use the printer's embedded Web server to the USB port or parallel port. For more...
... Pause Printing is selected as a Zip drive. For more information, see the HP Jetdirect Administrator's Guide on each printhead has been removed. For more information, see "Replacing ink cartridges and printheads" and "Maintaining the printheads." If you can use the printer's embedded Web server to the USB port or parallel port. For more...
HP Business Inkjet 2300 - User Guide
Page 66
... the auto-duplex unit is installed and the duplex option is installed, two pages print. If an HP Jetdirect print server is set to ON in the printer, an additional Jetdirect Configuration page prints. Printing a Configuration page 1 2 3 4 Note The Configuration ...page shows the following information: Item 1 2 3 4 Description Printer Information: Shows general printer information, such as gauges). This page shows the network settings for the print server. Ink Cartridge Information: Shows estimated ink levels (represented in graphical form as firmware version ...
... the auto-duplex unit is installed and the duplex option is installed, two pages print. If an HP Jetdirect print server is set to ON in the printer, an additional Jetdirect Configuration page prints. Printing a Configuration page 1 2 3 4 Note The Configuration ...page shows the following information: Item 1 2 3 4 Description Printer Information: Shows general printer information, such as gauges). This page shows the network settings for the print server. Ink Cartridge Information: Shows estimated ink levels (represented in graphical form as firmware version ...
HP Business Inkjet 2300 - User Guide
Page 67
...The Attention light flashes This indicates an event that came with your printer. Write down the error code, and then go to HP Instant Support to the computer without the switch box. • Make sure the printer is not responding z Check the control panel for your computer's ... messages, see "Control panel messages." Wait a few seconds, and then turn off the printer. z Check the printer setup Check the following items: • Make sure the ink cartridges, printheads, and print media are using a parallel interface connection, ensure that the correct port (LPTx, where "x" is ...
...The Attention light flashes This indicates an event that came with your printer. Write down the error code, and then go to HP Instant Support to the computer without the switch box. • Make sure the printer is not responding z Check the control panel for your computer's ... messages, see "Control panel messages." Wait a few seconds, and then turn off the printer. z Check the printer setup Check the following items: • Make sure the ink cartridges, printheads, and print media are using a parallel interface connection, ensure that the correct port (LPTx, where "x" is ...