HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Manager driver are configured with Intel® Application Accelerator drivers. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode...
... Manager driver are configured with Intel® Application Accelerator drivers. Procedures for disk traffic, and provides link power management with Intel Matrix Storage Manager Technology. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive performance and reliability. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...internal components. Connects an optional USB device. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. Connects a network cable. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional video...
...internal components. Connects an optional USB device. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. Connects a network cable. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Connects an optional video...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... specific information about the product's hardware components. Component replacement procedures 31 This number describes the duration (in years) of the warranty period for the computer. The part number helps a service technician to the front of each product. ● Part number/Product number (p/n) (3). This is the alphanumeric identifier used to each screw's size and location during removal and replacement. This is unique to locate documents, drivers, and support...
... specific information about the product's hardware components. Component replacement procedures 31 This number describes the duration (in years) of the warranty period for the computer. The part number helps a service technician to the front of each product. ● Part number/Product number (p/n) (3). This is the alphanumeric identifier used to each screw's size and location during removal and replacement. This is unique to locate documents, drivers, and support...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... your BIOS, make a note of the path to the location on your hard drive where the BIOS update is more recent than your hard drive. Follow any instructions that are revealed on battery power, docked in an optional docking device, or connected to an optional power source. Updating the BIOS 97 Do not download or install a BIOS update while the computer is complete. From the Start screen, select the HP Support Assistant app. 2. You may need to access this...
... your BIOS, make a note of the path to the location on your hard drive where the BIOS update is more recent than your hard drive. Follow any instructions that are revealed on battery power, docked in an optional docking device, or connected to an optional power source. Updating the BIOS 97 Do not download or install a BIOS update while the computer is complete. From the Start screen, select the HP Support Assistant app. 2. You may need to access this...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... have replaced the hard drive, you need to correct a problem with a preinstalled application or driver, use Windows File History to another drive. System Restore allows you created. From the Start screen, type h, and then select Help and Support. ● If you want to recover the computer's original factory partitioning and content, you can choose the HP Minimized Image Recovery option from the backups you to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling...
... have replaced the hard drive, you need to correct a problem with a preinstalled application or driver, use Windows File History to another drive. System Restore allows you created. From the Start screen, type h, and then select Help and Support. ● If you want to recover the computer's original factory partitioning and content, you can choose the HP Minimized Image Recovery option from the backups you to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...to remove the HP Recovery partition to recover You can change the computer boot order. Removing the HP Recovery partition HP Recovery Manager software allows you press the power button. 2. Select Troubleshoot from the HP Recovery partition: 1. Follow the on -screen instructions. To change the selection for startup information. Using HP Recovery media to free up hard drive space. 108 Chapter 7 Backing up all personal files. 2. or - Changing the computer boot order If computer does not restart in BIOS where the computer looks for an optical drive or a USB flash drive...
...to remove the HP Recovery partition to recover You can change the computer boot order. Removing the HP Recovery partition HP Recovery Manager software allows you press the power button. 2. Select Troubleshoot from the HP Recovery partition: 1. Follow the on -screen instructions. To change the selection for startup information. Using HP Recovery media to free up hard drive space. 108 Chapter 7 Backing up all personal files. 2. or - Changing the computer boot order If computer does not restart in BIOS where the computer looks for an optical drive or a USB flash drive...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
User Guide - Windows 8
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...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8
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... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
User Guide - Windows 8
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...(4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: When a device is normal for the internal fan to cycle on page 41. Enables airflow to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cool internal components. Connects an optional USB device. WARNING! Reads data from and writes data to a headphone jack, the computer speakers are disabled. Connects a network cable. Connects optional powered...
...(4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: When a device is normal for the internal fan to cycle on page 41. Enables airflow to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cool internal components. Connects an optional USB device. WARNING! Reads data from and writes data to a headphone jack, the computer speakers are disabled. Connects a network cable. Connects optional powered...
User Guide - Windows 8
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... using Bluetooth devices, see the WLAN you do not plug a modem cable or telephone cable into an RJ-45 (network) jack. WARNING! Be sure that allows you to manually search for and connect to a network or to enter a security code. NOTE: If no WLANs are prompted to create a new network connection. Connecting to a wired network 17 After the connection is on WLAN implementation, router manufacturer, and interference from the Start screen, type network...
... using Bluetooth devices, see the WLAN you do not plug a modem cable or telephone cable into an RJ-45 (network) jack. WARNING! Be sure that allows you to manually search for and connect to a network or to enter a security code. NOTE: If no WLANs are prompted to create a new network connection. Connecting to a wired network 17 After the connection is on WLAN implementation, router manufacturer, and interference from the Start screen, type network...
User Guide - Windows 8
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...'s instructions. Using audio On your listening enjoyment, attach external audio devices such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. For additional safety information, see Configuring audio settings (with HDMI TV) on headphones, earbuds, or a headset. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to the headphone jack on the other side of apps. Connects an optional computer headset microphone...
...'s instructions. Using audio On your listening enjoyment, attach external audio devices such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. For additional safety information, see Configuring audio settings (with HDMI TV) on headphones, earbuds, or a headset. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to the headphone jack on the other side of apps. Connects an optional computer headset microphone...
User Guide - Windows 8
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... Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. Follow the on by deleting unnecessary files. 2. Adding or replacing memory modules Adding memory can damage electronic components. The computer has two memory module slots. To reduce the risk of the memory module slots. NOTE: To use a dual-channel configuration with work, your physical work area. If you are identical. Disconnect all batteries before adding or replacing memory modules. Turn...
... Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. Follow the on by deleting unnecessary files. 2. Adding or replacing memory modules Adding memory can damage electronic components. The computer has two memory module slots. To reduce the risk of the memory module slots. NOTE: To use a dual-channel configuration with work, your physical work area. If you are identical. Disconnect all batteries before adding or replacing memory modules. Turn...
User Guide - Windows 8
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... to function abnormally. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other online threats. There are designed to prevent unauthorized access to correct security problems and improve software performance. Installing software updates HP, Microsoft Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to...
... to function abnormally. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to computer viruses, spyware, and other online threats. There are designed to prevent unauthorized access to correct security problems and improve software performance. Installing software updates HP, Microsoft Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your home network to...
User Guide - Windows 8
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... a message on -screen instructions to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using System Diagnostics 63 From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the AC outlet. NOTE: If you are displayed on battery power, docked in an optional docking device, or connected to install the update. The BIOS installation begins. 5. Do not download or install a BIOS update while the...
... a message on -screen instructions to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Using System Diagnostics 63 From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these instructions: Do not disconnect power from the AC outlet. NOTE: If you are displayed on battery power, docked in an optional docking device, or connected to install the update. The BIOS installation begins. 5. Do not download or install a BIOS update while the...
User Guide - Windows 8
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... available for installation through the Drivers and Applications Reinstall option in the image continue to another drive. For more information, see Recovering using Windows System Restore, see Windows Help and Support. From the Start screen, type help , and then select Help and Support. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for using Windows Refresh. Restore and recovery 67 For...
... available for installation through the Drivers and Applications Reinstall option in the image continue to another drive. For more information, see Recovering using Windows System Restore, see Windows Help and Support. From the Start screen, type help , and then select Help and Support. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information and steps for using Windows Refresh. Restore and recovery 67 For...
User Guide - Windows 8
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...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
User Guide - Windows 8
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...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
User Guide - Windows 8
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... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...