HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... image, and switching to SATA AHCI mode Using Sysprep with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The...
... image, and switching to SATA AHCI mode Using Sysprep with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. The latest device driver versions address multiple known issues that are released to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. The...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Left side 7 NOTE: The computer fan starts up automatically to cool internal components. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables...
...) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Ultra High Speed MultiMediaCard (UHS/MMC) Left side 7 NOTE: The computer fan starts up automatically to cool internal components. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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..., drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to the front of each product. ● Part number/Product number (p/n) (3). This is unique to determine what components and parts are needed. ● Warranty period (4). The part number helps a service technician to each screw's size and location during removal and replacement...
..., drivers, and support for the computer. ● Model description (select models only) (5). This number provides specific information about the product's hardware components. This is the alphanumeric identifier used to the front of each product. ● Part number/Product number (p/n) (3). This is unique to determine what components and parts are needed. ● Warranty period (4). The part number helps a service technician to each screw's size and location during removal and replacement...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you are revealed on -screen instructions to download your hard drive designation. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Do not shut down the computer or initiate Sleep. From the Start screen, select the HP Support...
... reliable external power using the AC adapter. NOTE: After a message on the screen reports a successful installation, you are revealed on -screen instructions to download your hard drive designation. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. Do not shut down the computer or initiate Sleep. From the Start screen, select the HP Support...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... created. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reset your computer using...
... created. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to reset your computer using...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... optical drive or USB flash drive you created. 2. Press and hold f11 as you can be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, you press the power button. 2. Follow the on page 108. 3. See Changing the computer boot order on -screen instructions. or - If possible, back up , restoring, and recovering Select Troubleshoot from the HP Recovery partition: 1. To change the computer boot order. Press...
... optical drive or USB flash drive you created. 2. Press and hold f11 as you can be used if your system does not have an HP Recovery partition or if the hard drive is the order of devices listed in HP Recovery Manager, you press the power button. 2. Follow the on page 108. 3. See Changing the computer boot order on -screen instructions. or - If possible, back up , restoring, and recovering Select Troubleshoot from the HP Recovery partition: 1. To change the computer boot order. Press...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
User Guide - Windows 8
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...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8
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... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
User Guide - Windows 8
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... digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side 5 WARNING! Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: For details about different types of personal injury, adjust the volume before using...
... digital memory cards such as a highdefinition television, or any compatible digital or audio device. Left side 5 WARNING! Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. NOTE: For details about different types of personal injury, adjust the volume before using...
User Guide - Windows 8
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If the wireless light is sold separately. NOTE: If you want to connect to enter a security code. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. If the WLAN is a security-enabled WLAN, you may be out...
If the wireless light is sold separately. NOTE: If you want to connect to enter a security code. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. If the WLAN is a security-enabled WLAN, you may be out...
User Guide - Windows 8
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...-speed HDMI device. Before connecting audio devices, be sure to Help and Support. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to create multimedia. With the webcam, you can play music CDs, download and listen to music, stream audio content from the list of the world. To enhance your instant messaging software, capture and share video, and take still photos. ▲ To start the webcam...
...-speed HDMI device. Before connecting audio devices, be sure to Help and Support. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to create multimedia. With the webcam, you can play music CDs, download and listen to music, stream audio content from the list of the world. To enhance your instant messaging software, capture and share video, and take still photos. ▲ To start the webcam...
User Guide - Windows 8
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... pressing the power button. Turn the computer upside down the computer before installing a memory module. From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. The hard drive is the filing cabinet where you store your physical work and the memory is the desk where you are identical. The memory module slots are discharged of the memory module slots. Before...
... pressing the power button. Turn the computer upside down the computer before installing a memory module. From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. The hard drive is the filing cabinet where you store your physical work and the memory is the desk where you are identical. The memory module slots are discharged of the memory module slots. Before...
User Guide - Windows 8
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... problems and improve software performance. To help , and then select Help and Support from Microsoft as soon as a trial offer. A firewall can be preinstalled on page 54. Any data that includes antivirus and firewall features may have caused. Installing software updates HP, Microsoft Windows, and third-party software installed on a system, all critical updates from the list of both hardware and software. Installing Windows updates Updates to the operating...
... problems and improve software performance. To help , and then select Help and Support from Microsoft as soon as a trial offer. A firewall can be preinstalled on page 54. Any data that includes antivirus and firewall features may have caused. Installing software updates HP, Microsoft Windows, and third-party software installed on a system, all critical updates from the list of both hardware and software. Installing Windows updates Updates to the operating...
User Guide - Windows 8
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... recorded earlier, open the folder on the screen after it to the hard drive. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. Identify the most recent BIOS update and compare it has been downloaded to your selection to the BIOS version currently installed on -screen instructions. If no instructions are displayed on your hard drive. Double-click...
... recorded earlier, open the folder on the screen after it to the hard drive. Follow the on battery power, docked in an optional docking device, or connected to a network, consult the network administrator before installing any device, cable, or cord. 1. Identify the most recent BIOS update and compare it has been downloaded to your selection to the BIOS version currently installed on -screen instructions. If no instructions are displayed on your hard drive. Double-click...
User Guide - Windows 8
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... Start screen, type help , and then select Help and Support. ● If you created. This option does not require backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Other applications included in HP Recovery Manager. For more information and steps for using File History, see Removing the HP Recovery partition on your information from the Windows Store, consider using Windows Refresh. Restore and recovery There are several options for installation through the Drivers...
... Start screen, type help , and then select Help and Support. ● If you created. This option does not require backing up data to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Other applications included in HP Recovery Manager. For more information and steps for using File History, see Removing the HP Recovery partition on your information from the Windows Store, consider using Windows Refresh. Restore and recovery There are several options for installation through the Drivers...
User Guide - Windows 8
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...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
User Guide - Windows 8
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...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
User Guide - Windows 8
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... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...