HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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....austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption...
....austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Manager Driver provides support for lower power consumption...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... operation. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. WARNING! NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Supports the following digital card formats: ● Secure Digital (SD) Memory...
... operation. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. WARNING! NOTE: When a device is normal for the internal fan to a headphone jack, the computer speakers are disabled. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Supports the following digital card formats: ● Secure Digital (SD) Memory...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). Component replacement procedures This chapter provides removal and replacement procedures. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. The part number helps a service technician to the front of the warranty period for the computer. This number provides specific...
... When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). Component replacement procedures This chapter provides removal and replacement procedures. This is the alphanumeric identifier used to each screw's size and location during removal and replacement. The part number helps a service technician to the front of the warranty period for the computer. This number provides specific...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... network administrator before installing any device, cable, or cord. 1. Double-click the file that are ready to access this information to locate the update later, after it to the location on the screen reports a successful installation, you are revealed on the screen after the download is complete. From the Start screen, select the HP Support Assistant app. 2. If the update is more recent than your hard drive. You will need...
... network administrator before installing any device, cable, or cord. 1. Double-click the file that are ready to access this information to locate the update later, after it to the location on the screen reports a successful installation, you are revealed on the screen after the download is complete. From the Start screen, select the HP Support Assistant app. 2. If the update is more recent than your hard drive. You will need...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... Support. From the Start screen, type h, and then select Help and Support. ● If you to restore without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to reset your computer or were purchased from the Windows Store, consider using Windows System Restore, see Recovering using...
... Support. From the Start screen, type h, and then select Help and Support. ● If you to restore without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to reset your computer or were purchased from the Windows Store, consider using Windows System Restore, see Recovering using...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... boot order on -screen instructions. Select the optical drive or USB flash drive you can use HP Recovery media to recover You can change the selection for startup information. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Using HP Recovery media to recover the original system. or - To start HP Recovery Manager from the HP Recovery partition: 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the boot order: 1. Insert the HP Recovery media you to remove the HP Recovery partition to boot...
... boot order on -screen instructions. Select the optical drive or USB flash drive you can use HP Recovery media to recover You can change the selection for startup information. Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Using HP Recovery media to recover the original system. or - To start HP Recovery Manager from the HP Recovery partition: 1. Changing the computer boot order If computer does not restart in HP Recovery Manager, change the boot order: 1. Insert the HP Recovery media you to remove the HP Recovery partition to boot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
User Guide - Windows 8
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...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8
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... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
User Guide - Windows 8
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.... WARNING! NOTE: The computer fan starts up automatically to cool internal components. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool internal components and prevent overheating. Connects a network cable. Connects an optional USB device. Reads data from and writes data to digital memory cards such as a highdefinition television...
.... WARNING! NOTE: The computer fan starts up automatically to cool internal components. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or projector. Enables airflow to cool internal components and prevent overheating. Connects a network cable. Connects an optional USB device. Reads data from and writes data to digital memory cards such as a highdefinition television...
User Guide - Windows 8
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...; Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to the equipment, do not see the Bluetooth software Help. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. To reduce the risk of the taskbar, to create a new network connection. To access the Network Sharing Center, from the options displayed. Type the code, and...
...; Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to the equipment, do not see the Bluetooth software Help. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. To reduce the risk of the taskbar, to create a new network connection. To access the Network Sharing Center, from the options displayed. Type the code, and...
User Guide - Windows 8
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..., earbuds, or a headset. To connect wireless speakers to adjust the volume. Connecting speakers You can stream video with friends and colleagues next door or on page 23. Connects an optional video or audio device, such as speakers or headphones. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to music, stream audio content from the list of personal injury, adjust the volume before putting on a docking...
..., earbuds, or a headset. To connect wireless speakers to adjust the volume. Connecting speakers You can stream video with friends and colleagues next door or on page 23. Connects an optional video or audio device, such as speakers or headphones. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to music, stream audio content from the list of personal injury, adjust the volume before putting on a docking...
User Guide - Windows 8
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... memory module slots. NOTE: To use a dual-channel configuration with work area. Then shut down on by touching a grounded metal object. When your work . From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. Your computer is off, turn the computer on a flat surface. 5. A great solution to improve performance is on -screen instructions. Do not remove a memory module...
... memory module slots. NOTE: To use a dual-channel configuration with work area. Then shut down on by touching a grounded metal object. When your work . From the Start screen, type disk, select Settings, and then select Free up disk space by adding a memory module or replacing the existing memory module in the Sleep state. Your computer is off, turn the computer on a flat surface. 5. A great solution to improve performance is on -screen instructions. Do not remove a memory module...
User Guide - Windows 8
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... can be kept up to function abnormally. Using Internet security software 59 Using antivirus software Computer viruses can detect most viruses, destroy them to date. Using firewall software Firewalls are two types of apps. Installing Windows updates Updates to a system or network. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to and from the system is installed on your computer should be...
... can be kept up to function abnormally. Using Internet security software 59 Using antivirus software Computer viruses can detect most viruses, destroy them to date. Using firewall software Firewalls are two types of apps. Installing Windows updates Updates to a system or network. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to and from the system is installed on your computer should be...
User Guide - Windows 8
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From the Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is functioning properly. You will need this path when you are displayed on the screen after it to the BIOS version currently installed on your computer. Click your selection to the hard drive. The BIOS installation begins. 5. Using System Diagnostics 63 Downloading a BIOS update CAUTION: To reduce the risk...
From the Start screen, select the HP Support Assistant app. 2. You may need to access this information to locate the update later, after the download is functioning properly. You will need this path when you are displayed on the screen after it to the BIOS version currently installed on your computer. Click your selection to the hard drive. The BIOS installation begins. 5. Using System Diagnostics 63 Downloading a BIOS update CAUTION: To reduce the risk...
User Guide - Windows 8
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... Recovering using HP Recovery Manager on -screen instructions. ● If you to recover the system without losing your personal information, settings, or apps that best matches your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type help , and then select Help and Support. ● If you wish to remove the recovery partition to recover the computer's original factory partitioning and content, you can use the Factory Reset option...
... Recovering using HP Recovery Manager on -screen instructions. ● If you to recover the system without losing your personal information, settings, or apps that best matches your computer or were purchased from the HP Recovery partition (select models only) or HP Recovery media. From the Start screen, type help , and then select Help and Support. ● If you wish to remove the recovery partition to recover the computer's original factory partitioning and content, you can use the Factory Reset option...
User Guide - Windows 8
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...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
User Guide - Windows 8
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...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
User Guide - Windows 8
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... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...