HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
.../en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
.../en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and reliability. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 14
... computer fan starts up automatically to cool internal components. It is connected to cycle on and off during routine operation. WARNING! Enables airflow to cool internal components and prevent overheating. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor...
... computer fan starts up automatically to cool internal components. It is connected to cycle on and off during routine operation. WARNING! Enables airflow to cool internal components and prevent overheating. Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio device. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 38
.... ● Product name (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number describes the duration (in years) of the computer. ● Serial number (s/n) (2). Make special note of each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. Component replacement procedures This chapter provides removal and replacement procedures. This is an...
.... ● Product name (1). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number describes the duration (in years) of the computer. ● Serial number (s/n) (2). Make special note of each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components. Component replacement procedures This chapter provides removal and replacement procedures. This is an...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 104
..., remove, connect, or disconnect any instructions that are revealed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is complete. Follow the on-screen instructions to download your hard drive that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on your computer to your hard drive designation. The BIOS installation begins. 5. Complete the installation...
..., remove, connect, or disconnect any instructions that are revealed on battery power, docked in an optional docking device, or connected to locate the update later, after the download is complete. Follow the on-screen instructions to download your hard drive that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. Using the hard drive path you recorded earlier, open the folder on your computer to your hard drive designation. The BIOS installation begins. 5. Complete the installation...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 112
... driver, use Windows File History to restore your personal files and data, you created. For more information, see Recovering using HP Recovery Manager on your computer using Windows Refresh. Restore and recovery There are several options for recovering your personal information, settings, or apps that best matches your situation and level of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. ● If you need...
... driver, use Windows File History to restore your personal files and data, you created. For more information, see Recovering using HP Recovery Manager on your computer using Windows Refresh. Restore and recovery There are several options for recovering your personal information, settings, or apps that best matches your situation and level of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. ● If you need...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 115
.... Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to boot from. 5. Press f11 while the computer boots. - This method can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. See Changing the computer boot order on -screen instructions. To change the computer boot order. Select the optical drive or USB flash drive you created. 2. To start HP Recovery Manager from the boot options menu. 3. Follow the on...
.... Follow the on -screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to boot from. 5. Press f11 while the computer boots. - This method can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. See Changing the computer boot order on -screen instructions. To change the computer boot order. Select the optical drive or USB flash drive you created. 2. To start HP Recovery Manager from the boot options menu. 3. Follow the on...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 126
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
... boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10 C cables service considerations 26 caps lock light identifying 11 chipset product description 2 components bottom 14 display 9 front 8 left side 7 right side 6 top 10 computer feet locating 33 spare part number 25 computer major components illustrated 15 computer reset 106 computer specifications 99 connectors service considerations 26 D deleted files restoring 105 Digital Media Slot...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 128
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
... 1 removing 93 spare part number 23, 25 product description audio 3 chipset 2 display panel 2 Ethernet 3 external media cards 4 graphics 2 hard drive 3 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 R recovery 105, 106 discs 104, 108 HP Recovery Manager 107 media 108 starting 108 supported discs 104 system 107 USB flash drive 108 using HP Recovery media 104 recovery media creating 103 creating using HP Recovery Manager 104 recovery...
User Guide - Windows 8
Page 5
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
...and software information 3 Locating hardware ...3 Locating software ...3 Front ...3 Right side ...4 Left side ...5 Display ...7 Top ...8 TouchPad ...8 Lights ...9 Buttons ...10 Keys ...11 Bottom ...12 Labels ...13 3 Connecting to a network ...14 Connecting to a wireless network ...14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN ...15 Using an Internet service provider 15 Setting up a WLAN 16 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 17 Using Bluetooth wireless devices (select models only...
User Guide - Windows 8
Page 8
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
... wireless network ...60 Backing up your software applications and information 60 Using an optional security cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP...
User Guide - Windows 8
Page 13
... routine operation. Enables airflow to digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: When a device is normal for the internal fan to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cycle on page 41. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or...
... routine operation. Enables airflow to digital memory cards such as a highdefinition television, or any compatible digital or audio device. NOTE: When a device is normal for the internal fan to cool internal components and prevent overheating. NOTE: The computer fan starts up automatically to cycle on page 41. Left side Component (1) (2) External monitor port Vent (3) RJ-45 (network) jack (4) HDMI port (5) USB 2.0 port (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack (8) Digital Media Slot Description Connects an external VGA monitor or...
User Guide - Windows 8
Page 25
... (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to create a new network connection. NOTE: The functional range (how far your WLAN from the Start screen, type network and sharing. To access the Network Sharing Center, from the list. 4. For information about configuring and using Bluetooth devices, see the WLAN you to manually search for and connect to a network or to...
... (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to create a new network connection. NOTE: The functional range (how far your WLAN from the Start screen, type network and sharing. To access the Network Sharing Center, from the list. 4. For information about configuring and using Bluetooth devices, see the WLAN you to manually search for and connect to a network or to...
User Guide - Windows 8
Page 28
... Configuring audio settings (with your listening enjoyment, attach external audio devices such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. From the Start screen, type help, and then select Help and Support from the list of personal injury, adjust the volume before putting on page 23. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to create multimedia. Connects an external VGA monitor or...
... Configuring audio settings (with your listening enjoyment, attach external audio devices such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. From the Start screen, type help, and then select Help and Support from the list of personal injury, adjust the volume before putting on page 23. Component (7) (8) (9) (10) Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description Produces sound when connected to create multimedia. Connects an external VGA monitor or...
User Guide - Windows 8
Page 60
... remove all external devices connected to hold all your work easily, like your computer To run Disk Cleanup: 1. The hard drive is off, turn the computer on -screen instructions. The memory module slots are not sure whether the computer is the filing cabinet where you store your work , your computer. To reduce the risk of static electricity by pressing the power button. NOTE: To use a dual-channel configuration with work...
... remove all external devices connected to hold all your work easily, like your computer To run Disk Cleanup: 1. The hard drive is off, turn the computer on -screen instructions. The memory module slots are not sure whether the computer is the filing cabinet where you store your work , your computer. To reduce the risk of static electricity by pressing the power button. NOTE: To use a dual-channel configuration with work...
User Guide - Windows 8
Page 67
... the Start screen, type help protect your home network to protect all critical updates from Microsoft as soon as a trial offer. To protect the computer from security breaches and computer viruses, install all the computers on your computer and/or network, or it is blocked. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to...
... the Start screen, type help protect your home network to protect all critical updates from Microsoft as soon as a trial offer. To protect the computer from security breaches and computer viruses, install all the computers on your computer and/or network, or it is blocked. Antivirus software can disable programs, utilities, or the operating system, or cause them , and in order to...
User Guide - Windows 8
Page 71
... install a BIOS update while the computer is downloaded. Double-click the file that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. Make a note of damage to reliable external power using the AC adapter. You may need to access this information to locate the update later, after the download is connected to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is complete. From the Start screen, type...
... install a BIOS update while the computer is downloaded. Double-click the file that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. Make a note of damage to reliable external power using the AC adapter. You may need to access this information to locate the update later, after the download is connected to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is complete. From the Start screen, type...
User Guide - Windows 8
Page 75
... reset your information from the HP Recovery media. From the Start screen, type help , and then select Help and Support. ● If you to a previous point, automatically created. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory...
... reset your information from the HP Recovery media. From the Start screen, type help , and then select Help and Support. ● If you to a previous point, automatically created. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory...
User Guide - Windows 8
Page 81
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
...monitor port, identifying 20 F firewall software 59 fn key, identifying 11, 32 fun things to do 1 H hard drive bay, identifying 12 hard drive light 6 HDMI configuring audio 23 HDMI port, connecting 22 HDMI port, identifying 5, 20 Hibernation enabling 35 initiated during critical battery level 38 high-definition devices, connecting 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing...
User Guide - Windows 8
Page 82
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
...webcam light, identifying 7, 19 internal display switch, identifying 7 internal microphone, identifying 7, 19 Internet connection setup 16 Internet security software, using 59 J jacks audio-in (microphone) 5, 20 audio-out (headphone) 5, 20 network 5 RJ-45 (network) 5 K keyboard hot keys, identifying 32 keys action 11 esc 11 fn 11 Windows applications 11 Windows logo 11 L labels Bluetooth 13 regulatory 13 serial number 13 service 13 wireless certification 13 WLAN 13 latch, battery release 12 lights AC adapter 4 caps lock 9 hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless...
User Guide - Windows 8
Page 83
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...
... recovery 69 system restore point creating 65 restoring 67 T temperature 38 TouchPad buttons 8 TouchPad gestures pinching 27 rotating 27 scrolling 26 zooming 27 TouchPad light 8 TouchPad on/off button 8 TouchPad zone, identifying 8 traveling with the computer 13, 38, 55 troubleshooting AC adapter 39 turning off the computer 40 U unresponsive system 40 USB cable, connecting 42 USB devices connecting 41 description 41 removing 42 USB hubs 41 USB ports, identifying 4, 5, 19 using external AC power 39 using passwords 57 using the power meter and power settings...