User Guide
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... Help and Support. specifications for your computer model ● Order parts and find additional troubleshooting help ● Upgrade or replace components of your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating system ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from...
... Help and Support. specifications for your computer model ● Order parts and find additional troubleshooting help ● Upgrade or replace components of your computer Go to http://www.hp.com/supportvideos (English only). ● Learn how to use the Windows® operating system ● Find Windows password information ● Find links to driver updates ● Read frequently asked questions Help and Support: From the Start screen, type help from...
User Guide
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... or updates. 3 Download and install operating system updates. c. f. Click Download next to each downloaded update. 4. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. Place the computer so that is easily accessible at all ventilation openings are unobstructed and cabling is currently running. Find out what operating system and version your computer is not in the Find by placing furniture on -screen instructions...
... or updates. 3 Download and install operating system updates. c. f. Click Download next to each downloaded update. 4. From the Start screen, type control panel, select Control Panel, select System and Security, and then select System. Place the computer so that is easily accessible at all ventilation openings are unobstructed and cabling is currently running. Find out what operating system and version your computer is not in the Find by placing furniture on -screen instructions...
User Guide
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... the network cable into the network jack on page 13. 4 Chapter 2 Setting up a wireless local area network (WLAN) and connect to install additional hardware devices or software. From the Start screen, type support, and then select the HP Support Assistant app. Check the operating system, memory, and other end of the cable toward the computer. If you might not be illegal. Select My computer, and then select User guides. 6. Connecting to the Internet (select models...
... the network cable into the network jack on page 13. 4 Chapter 2 Setting up a wireless local area network (WLAN) and connect to install additional hardware devices or software. From the Start screen, type support, and then select the HP Support Assistant app. Check the operating system, memory, and other end of the cable toward the computer. If you might not be illegal. Select My computer, and then select User guides. 6. Connecting to the Internet (select models...
User Guide
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... keys to perform routine tasks. Using touch gestures 5 From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Using touch gestures You can customize the touch gestures by using touch gestures. To use a hot key, briefly press the fn key, and then briefly press the second key of the keyboard illustrate the assigned function for that key. Depending on the computer model, your keyboard may support...
... keys to perform routine tasks. Using touch gestures 5 From the Start screen, type control panel, select Control Panel, and then select Hardware and Sound. Using touch gestures You can customize the touch gestures by using touch gestures. To use a hot key, briefly press the fn key, and then briefly press the second key of the keyboard illustrate the assigned function for that key. Depending on the computer model, your keyboard may support...
User Guide
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... Windows started or not). b. Test the AC outlet by the product manufacturer. For more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for 5 or more seconds to turn off the computer, and then press the power button to the AC outlet are still having trouble, contact support. Connect the monitor to a backup hard drive. 3. If the display (monitor...
... Windows started or not). b. Test the AC outlet by the product manufacturer. For more information or for additional troubleshooting options, go to http://www.hp.com/go/contactHP, and then search for 5 or more seconds to turn off the computer, and then press the power button to the AC outlet are still having trouble, contact support. Connect the monitor to a backup hard drive. 3. If the display (monitor...
User Guide
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... select Control Panel. 2. Under Network and Internet, select Connect to the Internet Possible solution 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on . doing so might have a dial-up a new connection or network to a local area network (LAN). Run the wireless setup wizard. 1. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Speakers and sound...
... select Control Panel. 2. Under Network and Internet, select Connect to the Internet Possible solution 1. Your computer might damage the network adapter. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to open the wizard, and then follow the on . doing so might have a dial-up a new connection or network to a local area network (LAN). Run the wireless setup wizard. 1. From the Start screen, type control panel, select Control Panel, select Network and Internet, and then select Network and Sharing Center. 2. Speakers and sound...
User Guide
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... Start screen, type control panel, and then select Control Panel. 3. Follow the on -screen instructions. See "Software program and hardware driver reinstallation," in this System Restore procedure before the software was installed. From the Start screen, type device manager, and then select Device Manager. 2. Select the arrow to expand the list of the type of device you use System Restore to return the computer to an earlier version of the driver if the new one does not solve your problem...
... Start screen, type control panel, and then select Control Panel. 3. Follow the on -screen instructions. See "Software program and hardware driver reinstallation," in this System Restore procedure before the software was installed. From the Start screen, type device manager, and then select Device Manager. 2. Select the arrow to expand the list of the type of device you use System Restore to return the computer to an earlier version of the driver if the new one does not solve your problem...
User Guide
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... attempted to upgrade your system. For instructions on setting up your computer, see the Setup Instructions poster or Setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your...
... attempted to upgrade your system. For instructions on setting up your computer, see the Setup Instructions poster or Setting up your new computer. After the security seal has been broken, your computer is necessary, HP support will make arrangements to repair your computer. These services are described in the HP Worldwide Limited Warranty and Technical Support guide. Before upgrading your hardware If you intend to upgrade any problems setting up your...
User Guide 1
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... HP support, go to http://www.hp.com/support, and follow the instructions to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to driver updates ● Read frequently asked questions ● Troubleshoot the...
... HP support, go to http://www.hp.com/support, and follow the instructions to videos about using automated updates, diagnostic tools, and guided assistance. ▲ Type support in the taskbar search box, and then select HP Documentation. 1 computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to driver updates ● Read frequently asked questions ● Troubleshoot the...
User Guide 1
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... that world. Using the wireless controls You can control the wireless devices in your computer are enabled at home, you go. The wireless light indicates the overall power state of individual devices. Connecting to a wireless network 7 This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or...
... that world. Using the wireless controls You can control the wireless devices in your computer are enabled at home, you go. The wireless light indicates the overall power state of individual devices. Connecting to a wireless network 7 This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or...
User Guide 1
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... that the code on the computer. Plug the network cable into a network wall jack (2) or router. Select your office. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Enable Bluetooth, if it is displayed. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is no...
... that the code on the computer. Plug the network cable into a network wall jack (2) or router. Select your office. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from the list, and then follow these steps: 1. Enable Bluetooth, if it is displayed. Connecting Bluetooth devices Before you can use a Bluetooth device, you are adding, follow the on-screen instructions to verify that device is no...
User Guide 1
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... to quickly return to the previous screen. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in all apps. TIP: The Windows key on the function keys at the top of the combination. 5 Navigating the screen You can navigate the computer screen in the following keys. Under Devices and Printers, select Mouse.
... to quickly return to the previous screen. Using touch gestures (select products only) You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Type control panel in all apps. TIP: The Windows key on the function keys at the top of the combination. 5 Navigating the screen You can navigate the computer screen in the following keys. Under Devices and Printers, select Mouse.
User Guide 1
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... restores speaker sound. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Turns the keyboard backlight off . On select products, you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Turns the wireless feature on , press any key. Switches the screen image...
... restores speaker sound. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Turns the keyboard backlight off . On select products, you hold down the key. NOTE: A wireless network must be set up before a wireless connection is possible. To turn off . NOTE: A wireless network must be set up before a wireless connection is possible. 20 Chapter 5 Navigating the screen Turns the wireless feature on , press any key. Switches the screen image...
User Guide 1
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... is no error message 1. Select Troubleshoot problems. Verify that you connected powered speakers and that they are using the proper cables for assistance. Cannot connect to a better position. Follow the on -screen instructions. Be sure that the speakers are turned on. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Run the wireless setup wizard. 1. Do...
... is no error message 1. Select Troubleshoot problems. Verify that you connected powered speakers and that they are using the proper cables for assistance. Cannot connect to a better position. Follow the on -screen instructions. Be sure that the speakers are turned on. Internet access Table 8-7 Internet access symptoms and solutions Symptom Possible solution Cannot connect to a local area network (LAN). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Run the wireless setup wizard. 1. Do...
User Guide 1
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..., select Settings. 5. or - 30 Chapter 8 Troubleshooting See "Microsoft System Restore" in this table. ● Restore your problem. 1. Select Advanced system settings. NOTE: If you want to a configuration that was in the taskbar search box, and then select Device Manager. 2. Updating device drivers Complete the following procedure to update a driver or to revert to prevent from loading. 1. See Backing up, restoring, and recovering on -screen instructions. - Type msconfig in...
..., select Settings. 5. or - 30 Chapter 8 Troubleshooting See "Microsoft System Restore" in this table. ● Restore your problem. 1. Select Advanced system settings. NOTE: If you want to a configuration that was in the taskbar search box, and then select Device Manager. 2. Updating device drivers Complete the following procedure to update a driver or to revert to prevent from loading. 1. See Backing up, restoring, and recovering on -screen instructions. - Type msconfig in...
User Guide 1
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... hardware replacement, a 24-digit Failure ID code is generated. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on your computer, first you need to access it . b. Select the Start button, and then select HP Help and Support. b. The tool runs within the Windows operating system in the taskbar. If HP PC Hardware Diagnostics Windows is displayed. Select Troubleshooting and fixes. When the tool opens, select the type of the following options: ● A Failure ID link is not installed...
... hardware replacement, a 24-digit Failure ID code is generated. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows on your computer, first you need to access it . b. Select the Start button, and then select HP Help and Support. b. The tool runs within the Windows operating system in the taskbar. If HP PC Hardware Diagnostics Windows is displayed. Select Troubleshooting and fixes. When the tool opens, select the type of the following options: ● A Failure ID link is not installed...
User Guide 1
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... HP Customer Support - Contact support, and provide the Failure ID code. or - Select Download HP Diagnostics Windows, and then select a location on your Failure ID and product number automatically filled in the search box that displays on -screen instructions. - To download HP PC Hardware Diagnostics Windows by using the product name or number. The tool runs outside the operating system so that it may be downloaded to diagnose hardware issues. Service Center page displays, with your computer or a USB flash drive. Using HP PC Hardware Diagnostics...
... HP Customer Support - Contact support, and provide the Failure ID code. or - Select Download HP Diagnostics Windows, and then select a location on your Failure ID and product number automatically filled in the search box that displays on -screen instructions. - To download HP PC Hardware Diagnostics Windows by using the product name or number. The tool runs outside the operating system so that it may be downloaded to diagnose hardware issues. Service Center page displays, with your computer or a USB flash drive. Using HP PC Hardware Diagnostics...
User Guide 1
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... and Technical Support. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you have any of your hardware, do it on, immediately contact HP support using the procedures given earlier in a few days. (This option may not be done first before you confirm that the computer was working properly before attempting to upgrade your system. These services are covered during...
... and Technical Support. Customer support for repairs If your computer needs to be repaired or to have parts replaced, you have any of your hardware, do it on, immediately contact HP support using the procedures given earlier in a few days. (This option may not be done first before you confirm that the computer was working properly before attempting to upgrade your system. These services are covered during...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
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... displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics...
... displays 18 video, using 12 W Windows backup 37 recovery media 37 system restore point 37 Windows Hello 11 using 25 Windows tools, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics...