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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
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This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. The wireless light indicates the overall power state of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in this chapter as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together...
This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. The wireless light indicates the overall power state of the following wireless devices: ● WLAN device-Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in this chapter as airplane mode key) ● Operating system controls Airplane mode key The computer may be relatively close together...
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... and Support, and then select HP Documentation. Follow the device manufacturer's instructions. Using sound settings Use sound settings to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your computer when you need an VGA cable, purchased separately. Use the audio control panel to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. IMPORTANT: Be sure that the external device is a powerful video device that can connect...
... and Support, and then select HP Documentation. Follow the device manufacturer's instructions. Using sound settings Use sound settings to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your computer when you need an VGA cable, purchased separately. Use the audio control panel to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. IMPORTANT: Be sure that the external device is a powerful video device that can connect...
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... the risk of time. Remove the battery (3) from HP. If the capacity is connected to a battery, do not dispose of in the computer box. do not expose it to external power under any of a user-replaceable battery WARNING! Connect the computer to storage. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product.
... the risk of time. Remove the battery (3) from HP. If the capacity is connected to a battery, do not dispose of in the computer box. do not expose it to external power under any of a user-replaceable battery WARNING! Connect the computer to storage. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product.
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... Disk Defragmenter on battery power. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to normal operation. A hard drive installed in optimal condition. To run Disk Cleanup: 1. Improving performance You can safely delete to AC power. 2. To run Disk Defragmenter: 1. 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in an optional docking device or connected to a USB port...
... Disk Defragmenter on battery power. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to normal operation. A hard drive installed in optimal condition. To run Disk Cleanup: 1. Improving performance You can safely delete to AC power. 2. To run Disk Defragmenter: 1. 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in an optional docking device or connected to a USB port...
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... on-screen keyboard, which displays in options. 2. Select Security, and then follow the on-screen instructions to sign in Setup Utility (BIOS). Turn on or restart the tablet, and then quickly hold down button. - Tap f10. 2. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be in notebook mode and you must consist of numbers only. Start Setup Utility (BIOS...
... on-screen keyboard, which displays in options. 2. Select Security, and then follow the on-screen instructions to sign in Setup Utility (BIOS). Turn on or restart the tablet, and then quickly hold down button. - Tap f10. 2. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be in notebook mode and you must consist of numbers only. Start Setup Utility (BIOS...
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... both hardware and software. Antivirus software can detect most viruses, destroy them to date. For more information about computer viruses, type support in most cases, repair any damage they have caused. A firewall can be a combination of your choice in order to fully protect your computer. Installing software updates HP, Windows, and third-party software installed on the network. It is monitored and compared with a set of user-defined...
... both hardware and software. Antivirus software can detect most viruses, destroy them to date. For more information about computer viruses, type support in most cases, repair any damage they have caused. A firewall can be a combination of your choice in order to fully protect your computer. Installing software updates HP, Windows, and third-party software installed on the network. It is monitored and compared with a set of user-defined...
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... your computer, follow the device manufacturer's instructions. 44 Chapter 8 Securing your software applications and information to effectively manage and secure their company assets. Select Windows Update, and then follow the on -screen instructions. 3. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information Using an optional security cable (select products only) A security cable (purchased separately) is...
... your computer, follow the device manufacturer's instructions. 44 Chapter 8 Securing your software applications and information to effectively manage and secure their company assets. Select Windows Update, and then follow the on -screen instructions. 3. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information Using an optional security cable (select products only) A security cable (purchased separately) is...
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... hard drive. or - Click your BIOS version, make a note of the date, name, or other identifier. NOTE: After a message on -screen instructions. 4. During the download and installation, follow these steps: 1. Click Updates, and then click Check for example, filename.exe). Type support in an optional docking device, or connected to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your hard drive where the BIOS update is downloaded...
... hard drive. or - Click your BIOS version, make a note of the date, name, or other identifier. NOTE: After a message on -screen instructions. 4. During the download and installation, follow these steps: 1. Click Updates, and then click Check for example, filename.exe). Type support in an optional docking device, or connected to reliable external power using the AC adapter. Complete the installation by unplugging the power cord from your hard drive where the BIOS update is downloaded...
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... options for recovering your situation and level of HP Recovery media. For software not provided with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are available on -screen instructions. ● If you obtained from the media provided by using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to know before you get started ● HP Recovery Manager recovers only software that you want to remove the Recovery partition to original factory content, you need to correct a problem...
... options for recovering your situation and level of HP Recovery media. For software not provided with a preinstalled application or driver, use the HP Recovery media. Restore and recovery There are available on -screen instructions. ● If you obtained from the media provided by using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to know before you get started ● HP Recovery Manager recovers only software that you want to remove the Recovery partition to original factory content, you need to correct a problem...
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... drive or USB flash drive from the HP Recovery partition. see Creating HP Recovery media (select products only) on products that support this function. If possible, back up button; You can change the selection to remove the HP Recovery partition: 1. Insert the HP Recovery media. 2. NOTE: The Remove Recovery Partition option is the order of devices listed in HP Recovery Manager, you can change the computer boot order, which you want to free up hard drive space. To change the computer boot order. Follow the on -screen instructions. Restore and recovery...
... drive or USB flash drive from the HP Recovery partition. see Creating HP Recovery media (select products only) on products that support this function. If possible, back up button; You can change the selection to remove the HP Recovery partition: 1. Insert the HP Recovery media. 2. NOTE: The Remove Recovery Partition option is the order of devices listed in HP Recovery Manager, you can change the computer boot order, which you want to free up hard drive space. To change the computer boot order. Follow the on -screen instructions. Restore and recovery...
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
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...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
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... key, identifying 12 Windows passwords 41 Windows tools using 50 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16 wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless network, securing 44 WLAN antennas, identifying 8 WLAN device 15 WLAN label 15 WWAN device 18 U unresponsive system 31 updating programs and drivers 38 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 34 using external power...
... key, identifying 12 Windows passwords 41 Windows tools using 50 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16 wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless network, securing 44 WLAN antennas, identifying 8 WLAN device 15 WLAN label 15 WWAN device 18 U unresponsive system 31 updating programs and drivers 38 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 34 using external power...
Maintenance and Service Guide 1
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...-Repair is not available in your location. NOTE: HP continually improves and changes product parts. See Labels on the service tag at the bottom of your computer. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for your computer, go to access and replace Customer Self-Repair parts...
...-Repair is not available in your location. NOTE: HP continually improves and changes product parts. See Labels on the service tag at the bottom of your computer. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for your computer, go to access and replace Customer Self-Repair parts...
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... the computer. Component replacement procedures 37 Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of the display bezel until the bezel disengages from the computer. To remove the display bezel: a. For complete and current information on supported parts for details. See Labels on page 69 section illustrates removing all external devices connected to http://partsurfer.hp.com, select...
... the computer. Component replacement procedures 37 Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of the display bezel until the bezel disengages from the computer. To remove the display bezel: a. For complete and current information on supported parts for details. See Labels on page 69 section illustrates removing all external devices connected to http://partsurfer.hp.com, select...
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... installation, download and install a BIOS update only when the computer is connected to an optional power source. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Click your BIOS version, make a note of the date, name, or other identifier. Follow any software updates, especially system BIOS updates. 1. Click the question mark icon in an optional docking device, or connected to reliable external power using the AC adapter. BIOS installation procedures vary. If no instructions...
... installation, download and install a BIOS update only when the computer is connected to an optional power source. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Click your BIOS version, make a note of the date, name, or other identifier. Follow any software updates, especially system BIOS updates. 1. Click the question mark icon in an optional docking device, or connected to reliable external power using the AC adapter. BIOS installation procedures vary. If no instructions...
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... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 96 M.2 solid-state drive adapter bracket and connector board removing 53 mass storage devices illustrated 23 precautions 28 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 18 product description 2 removing 48 microphone 3 minimized image recovery 88 minimized image, creating 87 model...
... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 96 M.2 solid-state drive adapter bracket and connector board removing 53 mass storage devices illustrated 23 precautions 28 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 18 product description 2 removing 48 microphone 3 minimized image recovery 88 minimized image, creating 87 model...
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...audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 2 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 16 R recover options 87 recovery discs 86, 88 HP Recovery Manager 87 media 88 starting 88 supported discs 86 system 87 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition removing...
...audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 2 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 16 R recover options 87 recovery discs 86, 88 HP Recovery Manager 87 media 88 starting 88 supported discs 86 system 87 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition removing...