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..., adjust the volume before putting on and off during routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. NOTE: When a device is connected to the jack, the computer speakers are disabled. 8 Chapter 2 Getting to cool internal components and prevent overheating. Also connects an optional headset microphone. This jack combo jack does not support optional standalone microphones. To access this guide: ▲ Select the Start button, select HP Help...
..., adjust the volume before putting on and off during routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. NOTE: When a device is connected to the jack, the computer speakers are disabled. 8 Chapter 2 Getting to cool internal components and prevent overheating. Also connects an optional headset microphone. This jack combo jack does not support optional standalone microphones. To access this guide: ▲ Select the Start button, select HP Help...
Maintenance and Service Guide 1
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... access and replace Customer Self-Repair parts successfully. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as many as 3 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. 5 Removal and replacement procedures for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. For complete and current information on -screen instructions. This chapter provides removal...
... access and replace Customer Self-Repair parts successfully. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as many as 3 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. 5 Removal and replacement procedures for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. For complete and current information on -screen instructions. This chapter provides removal...
Maintenance and Service Guide 1
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... the bezel disengages from the bottom of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in Hibernation, turn the computer on page 72 section illustrates removing all external devices connected to remove the display bezel, display panel, and camera module without removing the display from the computer. If you are as many as it...
... the bezel disengages from the bottom of each screw size and location during removal and replacement. This chapter provides removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in Hibernation, turn the computer on page 72 section illustrates removing all external devices connected to remove the display bezel, display panel, and camera module without removing the display from the computer. If you are as many as it...
Maintenance and Service Guide 1
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... board. (The WLAN module tilts up.) 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts The WLAN antenna cable labeled "2" connects to the WLAN module "Main" terminal labeled "1". Remove the optical drive (see Optical drive on page 45). Remove the bottom cover (see Battery on the WLAN module. Disconnect the WLAN antenna cables (1) from the terminals on page 34). 5. Disconnect all external devices connected to the computer. 3. Remove the battery...
... board. (The WLAN module tilts up.) 48 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts The WLAN antenna cable labeled "2" connects to the WLAN module "Main" terminal labeled "1". Remove the optical drive (see Optical drive on page 45). Remove the bottom cover (see Battery on the WLAN module. Disconnect the WLAN antenna cables (1) from the terminals on page 34). 5. Disconnect all external devices connected to the computer. 3. Remove the battery...
Maintenance and Service Guide 1
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... .exe extension (for updates and messages. 3. Type support in an optional docking device, or connected to your hard drive. Make a note of the path to reliable external power using the AC adapter. Using the hard drive path you are ready to a network, consult the network administrator before installing any instructions that contains the update. 4. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the...
... .exe extension (for updates and messages. 3. Type support in an optional docking device, or connected to your hard drive. Make a note of the path to reliable external power using the AC adapter. Using the hard drive path you are ready to a network, consult the network administrator before installing any instructions that contains the update. 4. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the...
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... need to correct a problem with a preinstalled application or driver, use the Factory Reset option (select products only), you can choose the System Recovery option from the HP Restore and recovery 93 Restore and recovery There are available on -screen instructions. ● If you want to recover the Windows partition to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from support. IMPORTANT: Recovery through HP Recovery Manager...
... need to correct a problem with a preinstalled application or driver, use the Factory Reset option (select products only), you can choose the System Recovery option from the HP Restore and recovery 93 Restore and recovery There are available on -screen instructions. ● If you want to recover the Windows partition to its original factory state by using the HP Recovery media that you either download the software from the manufacturer's website or reinstall the software from support. IMPORTANT: Recovery through HP Recovery Manager...
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... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 102 M.2 solid-state drive adapter bracket and connector board removing 56 mass storage devices illustrated 26 precautions 30 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 19 product description 2 removing 50 microphone 3 minimized image recovery 94 minimized image, creating 93 model...
... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 102 M.2 solid-state drive adapter bracket and connector board removing 56 mass storage devices illustrated 26 precautions 30 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 19 product description 2 removing 50 microphone 3 minimized image recovery 94 minimized image, creating 93 model...
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... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
User Guide 1
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
User Guide 1
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
User Guide 1
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It is normal for the internal fan to know your computer This jack does not support optional standalone microphones. 6 Chapter 2 Getting to cycle on and off during routine operation. (4) External monitor port (select products only) Connects an external VGA monitor or projector. (5) RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is occurring on the network. (6) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital...
It is normal for the internal fan to know your computer This jack does not support optional standalone microphones. 6 Chapter 2 Getting to cycle on and off during routine operation. (4) External monitor port (select products only) Connects an external VGA monitor or projector. (5) RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is occurring on the network. (6) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital...
User Guide 1
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... or wireless network connection. All the wireless devices on your computer communicates with you wherever you wireless connectivity over a wireless wide area network (WWAN), a much larger area. Using the wireless controls You can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Operating system controls The Network and Sharing...
... or wireless network connection. All the wireless devices on your computer communicates with you wherever you wireless connectivity over a wireless wide area network (WWAN), a much larger area. Using the wireless controls You can travel with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you go. This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Operating system controls The Network and Sharing...
User Guide 1
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... Start button, select HP Help and Support, and then select HP Documentation. Your computer may include advanced audio features that enables you to watch on headphones, earbuds, or a headset. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using the correct cable. Connecting video devices by Bang & Olufsen, B&O Play, or another provider. To connect wireless...
... Start button, select HP Help and Support, and then select HP Documentation. Your computer may include advanced audio features that enables you to watch on headphones, earbuds, or a headset. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using the correct cable. Connecting video devices by Bang & Olufsen, B&O Play, or another provider. To connect wireless...
User Guide 1
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If the capacity is connected to external power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the computer. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. do not disassemble, crush, or puncture; See the Regulatory, Safety, and Environmental Notices for extended periods...
If the capacity is connected to external power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the computer. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. do not disassemble, crush, or puncture; See the Regulatory, Safety, and Environmental Notices for extended periods...
User Guide 1
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... Optimize Drives. 3. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. Improving performance You can safely delete to a USB port is running on solid-state drives. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to defragment your computer in an optional docking device or connected to free up disk space and help the computer run Disk Defragmenter on battery power. Connect the...
... Optimize Drives. 3. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. Improving performance You can safely delete to a USB port is running on solid-state drives. Using Disk Cleanup Use Disk Cleanup to search the hard drive for these events, HP 3D DriveGuard returns the hard drive to defragment your computer in an optional docking device or connected to free up disk space and help the computer run Disk Defragmenter on battery power. Connect the...
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Select the Start button, select Settings, select Accounts, and then select Sign-in notebook mode and you must use Windows Hello to sign in length, but it must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be in options. 2. Under Windows Hello, follow the on-screen instructions to your computer must consist of numbers only. Turn on or...
Select the Start button, select Settings, select Accounts, and then select Sign-in notebook mode and you must use Windows Hello to sign in length, but it must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be in options. 2. Under Windows Hello, follow the on-screen instructions to your computer must consist of numbers only. Turn on or...
User Guide 1
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... your computer, Internet security software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. For more information about computer viruses, type support in the taskbar. Any data that does not meet those criteria is installed on. ● Network-based firewalls-Installed between your DSL...
... your computer, Internet security software that protects only the computer it can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. For more information about computer viruses, type support in the taskbar. Any data that does not meet those criteria is installed on. ● Network-based firewalls-Installed between your DSL...
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..., remove, connect, or disconnect any device, cable, or cord. If the update is more recent than your hard drive. Type support in an optional docking device, or connected to reliable external power using the AC adapter. The hard drive designation is downloaded. If no instructions appear, follow these steps: a. Do not download or install a BIOS update while the computer is running on your computer. b. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Make...
..., remove, connect, or disconnect any device, cable, or cord. If the update is more recent than your hard drive. Type support in an optional docking device, or connected to reliable external power using the AC adapter. The hard drive designation is downloaded. If no instructions appear, follow these steps: a. Do not download or install a BIOS update while the computer is running on your computer. b. NOTE: After a message on your hard drive where the BIOS update is typically Local Disk (C:). 3. Make...
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
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...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...