User Guide 1
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
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... even countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. The wireless light indicates the overall power state of your computer using your computer and a wired or wireless network connection. 3 Connecting to a network Your computer can...
... even countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. The wireless light indicates the overall power state of your computer using your computer and a wired or wireless network connection. 3 Connecting to a network Your computer can...
User Guide 1
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... need an VGA cable, purchased separately. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on the computer to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Connecting headsets WARNING! Using sound settings Use sound settings to connect an external monitor, projector, or TV. Using video Your computer is a powerful video device that the external device is connected to the correct port on...
... need an VGA cable, purchased separately. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on the computer to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Connecting headsets WARNING! Using sound settings Use sound settings to connect an external monitor, projector, or TV. Using video Your computer is a powerful video device that the external device is connected to the correct port on...
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... following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in fire or water. Connect the computer to external power under any of fire or burns, do not expose it to a battery, do not disassemble, crush, or puncture; Storing a user-replaceable battery CAUTION: To reduce the risk...
... following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in fire or water. Connect the computer to external power under any of fire or burns, do not expose it to a battery, do not disassemble, crush, or puncture; Storing a user-replaceable battery CAUTION: To reduce the risk...
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... HP 3D DriveGuard. NOTE: Only internal hard drives are protected by performing regular maintenance tasks with (or shipping) the computer. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is not necessary to a USB port is running on solid-state drives. NOTE: It is unnecessary for these events, HP 3D DriveGuard returns the hard drive to AC power. 2. Follow the on -screen instructions. Using Disk Cleanup Use Disk...
... HP 3D DriveGuard. NOTE: Only internal hard drives are protected by performing regular maintenance tasks with (or shipping) the computer. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is not necessary to a USB port is running on solid-state drives. NOTE: It is unnecessary for these events, HP 3D DriveGuard returns the hard drive to AC power. 2. Follow the on -screen instructions. Using Disk Cleanup Use Disk...
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... in options. 2. Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. Under Windows Hello, follow the on-screen instructions to sign in by swiping your finger or looking at the camera. or Turn on -screen instructions. Select Security, and then follow these steps: 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you access Setup Utility (BIOS...
... in options. 2. Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. Under Windows Hello, follow the on-screen instructions to sign in by swiping your finger or looking at the camera. or Turn on -screen instructions. Select Security, and then follow these steps: 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you access Setup Utility (BIOS...
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... to correct security problems and improve software performance. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to date. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - CAUTION: Microsoft sends out alerts regarding Windows updates, which may be...
... to correct security problems and improve software performance. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to date. Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app. - CAUTION: Microsoft sends out alerts regarding Windows updates, which may be...
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... can quickly download and install the software, which is a cloud-based IT solution that enables businesses to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. Select the Start button, select Settings, and then select Update & security. 2. Select Windows Update, and then follow the on -screen instructions. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set...
... can quickly download and install the software, which is a cloud-based IT solution that enables businesses to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. Select the Start button, select Settings, and then select Update & security. 2. Select Windows Update, and then follow the on -screen instructions. HP Touchpoint Manager helps protect devices against malware and other attacks, monitors device health, and enables you set...
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... need to access this information to locate the update later, after the download is connected to a network, consult the network administrator before installing any device, cable, or cord. You will need this path when you are ready to install the update. Follow any instructions that appear on the screen after it to the BIOS version currently installed on your computer is complete. Type support in an optional docking device, or connected to an optional power...
... need to access this information to locate the update later, after the download is connected to a network, consult the network administrator before installing any device, cable, or cord. You will need this path when you are ready to install the update. Follow any instructions that appear on the screen after it to the BIOS version currently installed on your computer is complete. Type support in an optional docking device, or connected to an optional power...
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For more information see Removing the HP Recovery partition (select products only) on page 49. For software not provided with a preinstalled application or driver, use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want to recover the Windows partition to original factory content, you can use the Factory Reset option of expertise: IMPORTANT: Not all products. ● Windows offers several options for restoring from backup, refreshing the computer, and...
For more information see Removing the HP Recovery partition (select products only) on page 49. For software not provided with a preinstalled application or driver, use the HP Recovery media. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want to recover the Windows partition to original factory content, you can use the Factory Reset option of expertise: IMPORTANT: Not all products. ● Windows offers several options for restoring from backup, refreshing the computer, and...
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... HP Recovery media. 2. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down button; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to free up hard drive space. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Follow the on products that support this function. Follow the on -screen instructions...
... HP Recovery media. 2. For tablets without keyboards: ▲ Turn on or restart the tablet, and then quickly hold down button; Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; So before beginning these steps to free up hard drive space. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Follow the on products that support this function. Follow the on -screen instructions...
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
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...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
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... key, identifying 12 Windows passwords 41 Windows tools using 50 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16 wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless network, securing 44 WLAN antennas, identifying 8 WLAN device 15 WLAN label 15 WWAN device 18 U unresponsive system 31 updating programs and drivers 38 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 34 using external power...
... key, identifying 12 Windows passwords 41 Windows tools using 50 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16 wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless network, securing 44 WLAN antennas, identifying 8 WLAN device 15 WLAN label 15 WWAN device 18 U unresponsive system 31 updating programs and drivers 38 USB 2.0 port, identifying 5 USB 3.x SuperSpeed port, identifying 6 user-replaceable battery 34 using external power...
Maintenance and Service Guide 1
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...-Repair program is supported in all locations. NOTE: HP continually improves and changes product parts. Component replacement procedures 31 See Labels on -screen instructions. This chapter provides removal and replacement procedures for details. Check your warranty to http://partsurfer.hp.com, select your location. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. There are on supported parts...
...-Repair program is supported in all locations. NOTE: HP continually improves and changes product parts. Component replacement procedures 31 See Labels on -screen instructions. This chapter provides removal and replacement procedures for details. Check your warranty to http://partsurfer.hp.com, select your location. NOTE: Details about your computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. There are on supported parts...
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..., including model, serial number, product key, and length of warranty, are spared at the bottom of your computer. Display subcomponents (bezel, panel, camera) NOTE: Display assemblies are on the service tag at the subcomponent level only. To remove the display assembly subcomponents, follow the on-screen instructions. NOTE: When removing the bezel from the bottom of the display panel. For complete and current information on supported parts for...
..., including model, serial number, product key, and length of warranty, are spared at the bottom of your computer. Display subcomponents (bezel, panel, camera) NOTE: Display assemblies are on the service tag at the subcomponent level only. To remove the display assembly subcomponents, follow the on-screen instructions. NOTE: When removing the bezel from the bottom of the display panel. For complete and current information on supported parts for...
Maintenance and Service Guide 1
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... more recent than your hard drive designation. Type support in an optional docking device, or connected to locate the update later, after the download is complete. or - You will need this path when you recorded earlier, open the folder that contains the update. 4. Complete the installation by unplugging the power cord from the computer by following the on your hard drive. 84 Chapter 7 Using Setup Utility (BIOS) Downloading a BIOS update CAUTION: To reduce the...
... more recent than your hard drive designation. Type support in an optional docking device, or connected to locate the update later, after the download is complete. or - You will need this path when you recorded earlier, open the folder that contains the update. 4. Complete the installation by unplugging the power cord from the computer by following the on your hard drive. 84 Chapter 7 Using Setup Utility (BIOS) Downloading a BIOS update CAUTION: To reduce the...
Maintenance and Service Guide 1
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... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 96 M.2 solid-state drive adapter bracket and connector board removing 53 mass storage devices illustrated 23 precautions 28 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 18 product description 2 removing 48 microphone 3 minimized image recovery 88 minimized image, creating 87 model...
... Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC adapter and battery light 8 caps lock 11 drive 7 mute 11 power 7 RJ-45 (network) status 8 M M.2 solid-state drive specifications 96 M.2 solid-state drive adapter bracket and connector board removing 53 mass storage devices illustrated 23 precautions 28 memory card reader, identifying 7 memory card, identifying 7 memory module illustrated 18 product description 2 removing 48 microphone 3 minimized image recovery 88 minimized image, creating 87 model...
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...audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 2 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 16 R recover options 87 recovery discs 86, 88 HP Recovery Manager 87 media 88 starting 88 supported discs 86 system 87 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition removing...
...audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 2 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 5 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 16 R recover options 87 recovery discs 86, 88 HP Recovery Manager 87 media 88 starting 88 supported discs 86 system 87 USB flash drive 88 using HP Recovery media 86 recovery media creating 85 creating using HP Recovery Manager 86 recovery partition removing...