Maintenance and Service Guide 1
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... routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. WARNING! NOTE: When a device is connected to the jack, the computer speakers are disabled. 8 Chapter 2 Getting to the Regulatory, Safety, and Environmental Notices. NOTE: The computer fan starts up automatically to cool internal components. lights ● White: The network is connected. ● Amber: Activity is occurring on the network. (6) HDMI port Connects an optional video or audio device...
... routine operation. (4) External monitor port Connects an external VGA monitor or projector. (select products only) (5) RJ-45 (network) jack/status Connects a network cable. WARNING! NOTE: When a device is connected to the jack, the computer speakers are disabled. 8 Chapter 2 Getting to the Regulatory, Safety, and Environmental Notices. NOTE: The computer fan starts up automatically to cool internal components. lights ● White: The network is connected. ● Amber: Activity is occurring on the network. (6) HDMI port Connects an optional video or audio device...
Maintenance and Service Guide 1
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... system, replace the wireless module only with a wireless module authorized for Authorized Service Provider parts Disconnect all external devices connected to the system board. (The WLAN module tilts up.) 48 Chapter 6 Removal and replacement procedures for use in the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the terminals on page 45). Remove the optical drive (see Bottom cover on...
... system, replace the wireless module only with a wireless module authorized for Authorized Service Provider parts Disconnect all external devices connected to the system board. (The WLAN module tilts up.) 48 Chapter 6 Removal and replacement procedures for use in the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the terminals on page 45). Remove the optical drive (see Bottom cover on...
Maintenance and Service Guide 1
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... software updates, especially system BIOS updates. 1. You may need to access this information to locate the update later, after the download is downloaded. b. Using the hard drive path you are ready to reliable external power using the AC adapter. Click the question mark icon in an optional docking device, or connected to an optional power source. The hard drive designation is running on your computer is connected to a network, consult the network administrator before installing any device, cable, or cord. Downloading a BIOS update...
... software updates, especially system BIOS updates. 1. You may need to access this information to locate the update later, after the download is downloaded. b. Using the hard drive path you are ready to reliable external power using the AC adapter. Click the question mark icon in an optional docking device, or connected to an optional power source. The hard drive designation is running on your computer is connected to a network, consult the network administrator before installing any device, cable, or cord. Downloading a BIOS update...
Maintenance and Service Guide 1
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... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
... audio 3 display panel 2 Ethernet 4 external media cards 4 graphics 2 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 optical drive 3 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 product name and number, computer 16 R recover options 93 recovery discs 92, 94 HP Recovery Manager 93 media 94 starting 94 supported discs 92 system 93 USB flash drive 94 using HP Recovery media 92 recovery media creating 91 creating using HP Recovery Manager 92 recovery partition...
User Guide 1
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
User Guide 1
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
User Guide 1
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Headphones combined with a microphone are not connected to the VGA port on headphones, earbuds, or a headset. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to HP Support Assistant. Using video Your computer is connected to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using your video features, refer to your system. For information...
Headphones combined with a microphone are not connected to the VGA port on headphones, earbuds, or a headset. Use the audio control panel to view and control audio settings. ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to HP Support Assistant. Using video Your computer is connected to adjust system volume, change sound settings: ▲ Type control panel in (microphone) combo jack on the computer, using your video features, refer to your system. For information...
User Guide 1
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.... do not disassemble, crush, or puncture; To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Running on external power 35 Connect the computer to external power under any of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in...
.... do not disassemble, crush, or puncture; To access this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. Running on external power 35 Connect the computer to external power under any of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to the Setup Instructions poster provided in...
User Guide 1
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... HP Support Assistant app. - CAUTION: Microsoft sends out alerts regarding Windows updates, which may be preinstalled on your computer as you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer. You can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. Using Internet...
... HP Support Assistant app. - CAUTION: Microsoft sends out alerts regarding Windows updates, which may be preinstalled on your computer as you upgrade the security software trial offer or purchase the software of your choice in order to fully protect your computer. You can disable programs, utilities, or the operating system, or cause them , and in most viruses, destroy them to function abnormally. Using Internet...
User Guide 1
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... external power using the AC adapter. Identify the most recent BIOS update and compare it to the BIOS version currently installed on the screen after it has been downloaded to your BIOS version, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. Follow any device, cable, or cord. Click your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) The hard drive...
... external power using the AC adapter. Identify the most recent BIOS update and compare it to the BIOS version currently installed on the screen after it has been downloaded to your BIOS version, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is typically Local Disk (C:). 3. BIOS installation procedures vary. Follow any device, cable, or cord. Click your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) The hard drive...
User Guide 1
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
User Guide 1
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...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
...29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card, identifying 5 minimized image recovery 52 minimized image, creating...
User Guide
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls ...15 Airplane mode key ...15 Operating system controls 15 Connecting to a WLAN ...16 Using HP Mobile Broadband (select products only 17 Using GPS (select products only...
User Guide
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... device communicates directly with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to that world. Type control panel in your computer communicates with other devices, and devices must be equipped with one or more of individual devices. Select Network and Internet, and then select Network and Sharing Center. But even at the factory. Connecting to a wireless network Your computer may have an airplane mode key...
... device communicates directly with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you get connected to that world. Type control panel in your computer communicates with other devices, and devices must be equipped with one or more of individual devices. Select Network and Internet, and then select Network and Sharing Center. But even at the factory. Connecting to a wireless network Your computer may have an airplane mode key...
User Guide
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... select Sound. - Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or TV. Your computer may include advanced audio features that the external device is a powerful video device that enables you need an HDMI cable, purchased separately. IMPORTANT: Be sure that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on...
... select Sound. - Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific to connect an external monitor, projector, or TV. Your computer may include advanced audio features that the external device is a powerful video device that enables you need an HDMI cable, purchased separately. IMPORTANT: Be sure that can connect wired headsets to the audioout (headphone)/audio-in (microphone) combo jack on...
User Guide
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... external hardware device that you can enable Hibernation for an extended period Although you enabled in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button. 1. Save your work returns to save your work before your product, you can turn off the display and the computer. The Power menu can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Be sure to the screen. Select the Start button...
... external hardware device that you can enable Hibernation for an extended period Although you enabled in Hibernation, first exit Sleep or Hibernation by briefly pressing the power button. 1. Save your work returns to save your work before your product, you can turn off the display and the computer. The Power menu can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Be sure to the screen. Select the Start button...
User Guide
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... installing or updating system software Running on external power For information about connecting to external power, refer to external power under any of a user-replaceable battery WARNING! Remove the battery (3) from HP. To reduce the risk of in the computer box. Running on external power 33 The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. Connect the computer to the Setup Instructions...
... installing or updating system software Running on external power For information about connecting to external power, refer to external power under any of a user-replaceable battery WARNING! Remove the battery (3) from HP. To reduce the risk of in the computer box. Running on external power 33 The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. Connect the computer to the Setup Instructions...
User Guide
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... (or shipping) the computer. A hard drive installed in optimal condition. Using Disk Defragmenter HP recommends using Disk Defragmenter to normal operation. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for traveling with the display closed while the computer is running on solid-state drives. NOTE: It is not necessary to a USB port is not protected by HP 3D DriveGuard. 7 Maintaining your...
... (or shipping) the computer. A hard drive installed in optimal condition. Using Disk Defragmenter HP recommends using Disk Defragmenter to normal operation. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for traveling with the display closed while the computer is running on solid-state drives. NOTE: It is not necessary to a USB port is not protected by HP 3D DriveGuard. 7 Maintaining your...
User Guide
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... H HDMI port connecting 21 identifying 6 HDMI, configuring audio 22 headphones, connecting 20 headsets, connecting 21 Hibernation exiting 29 initiated during critical battery level 32 initiating 29 high-definition devices, connecting 21, 23 HP 3D DriveGuard 35 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP Orbit 18 HP PC Hardware Diagnostics (UEFI) using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 51 HP resources 2 HP Touchpoint Manager 42 I IMEI number...
... H HDMI port connecting 21 identifying 6 HDMI, configuring audio 22 headphones, connecting 20 headsets, connecting 21 Hibernation exiting 29 initiated during critical battery level 32 initiating 29 high-definition devices, connecting 21, 23 HP 3D DriveGuard 35 HP Fast Charge 30 HP Mobile Broadband activating 17 IMEI number 17 MEID number 17 HP Orbit 18 HP PC Hardware Diagnostics (UEFI) using 45 HP Recovery Manager correcting boot problems 51 starting 50 HP Recovery media creating 47 recovery 50 HP Recovery partition recovery 50 removing 51 HP resources 2 HP Touchpoint Manager 42 I IMEI number...
User Guide
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...media creating 47 creating using HP Recovery Manager 48 recovery partition removing 51 regulatory information regulatory label 14 wireless certification labels 14 removing, user-replaceable battery 32 RJ-45 (network) jack, identifying 6 RJ-45 (network) status lights, identifying 6 S security cable slot, identifying 5 security cable, installing 42 serial number 14 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 29 Sleep exiting 28 initiating 28 Sleep and Hibernation initiating 28 slots memory card reader 5 security cable...
...media creating 47 creating using HP Recovery Manager 48 recovery partition removing 51 regulatory information regulatory label 14 wireless certification labels 14 removing, user-replaceable battery 32 RJ-45 (network) jack, identifying 6 RJ-45 (network) status lights, identifying 6 S security cable slot, identifying 5 security cable, installing 42 serial number 14 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 29 Sleep exiting 28 initiating 28 Sleep and Hibernation initiating 28 slots memory card reader 5 security cable...
