HP LaserJet 1160 and 1320 Series - User Guide
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... 84 Step 4: Is the print quality acceptable 85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98 Print is skewed...
... 84 Step 4: Is the print quality acceptable 85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98 Print is skewed...
HP LaserJet 1160 and 1320 Series - User Guide
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... is empty, print cartridge door is open, print cartridge is disabled. When the Wireless light is off, wireless operation is missing, or other errors. Note 1 Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is comprised of the control panel. See Status light patterns for 5 seconds. 6 CANCEL button: To cancel the print job that is currently...
... is empty, print cartridge door is open, print cartridge is disabled. When the Wireless light is off, wireless operation is missing, or other errors. Note 1 Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is comprised of the control panel. See Status light patterns for 5 seconds. 6 CANCEL button: To cancel the print job that is currently...
HP LaserJet 1160 and 1320 Series - User Guide
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6 Problemsolving This chapter provides information on the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problemsolving ENWW 83
6 Problemsolving This chapter provides information on the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problemsolving ENWW 83
HP LaserJet 1160 and 1320 Series - User Guide
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... the Attention state. ENWW Status light patterns 89 If the error persists, the printer returns to clear the error manually, and press the GO button or close the top cover. Control panel light message (continued) Light status State of paper for the specified tray ● General continuable error ● Memory configuration error To recover from tray To reset...
... the Attention state. ENWW Status light patterns 89 If the error persists, the printer returns to clear the error manually, and press the GO button or close the top cover. Control panel light message (continued) Light status State of paper for the specified tray ● General continuable error ● Memory configuration error To recover from tray To reset...
HP LaserJet 1160 and 1320 Series - User Guide
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... ENWW When you are unable to the initial Accessory Error state. During cleaning mode, pressing buttons has no effect. Accessory Error (HP LaserJet 1320 series printer only) To display additional error information, press the Go button. Control panel light message (continued) Light status State of the overall printer software package. The light pattern changes. The cleaning page can be activated using...
... ENWW When you are unable to the initial Accessory Error state. During cleaning mode, pressing buttons has no effect. Accessory Error (HP LaserJet 1320 series printer only) To display additional error information, press the Go button. Control panel light message (continued) Light status State of the overall printer software package. The light pattern changes. The cleaning page can be activated using...
HP LaserJet 1160 and 1320 Series - User Guide
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..., Ready, Attention, and Toner lights act independently of the Wireless light. Control panel light message (continued) Light status State of the printer Wireless Disabled The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Accessory error indicators Accessory error Attention light Internal HP Jetdirect On error DIMM slot Off incompatible error Ready light Off Off Go light Off On 92 Chapter 6 Problemsolving...
..., Ready, Attention, and Toner lights act independently of the Wireless light. Control panel light message (continued) Light status State of the printer Wireless Disabled The Go, Ready, Attention, and Toner lights act independently of the Wireless light. Accessory error indicators Accessory error Attention light Internal HP Jetdirect On error DIMM slot Off incompatible error Ready light Off Off Go light Off On 92 Chapter 6 Problemsolving...
HP LaserJet 1160 and 1320 Series - User Guide
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...errors ● USB problems ● OS X problems Problems in the Chooser Symptom LaserWriter icon does not appear in the Chooser. (HP LaserJet 1320 series printer) The HP LaserJet printer driver icon does not appear in the Chooser. (HP LaserJet 1160 printer) Printer name does not appear in the Chooser. (HP LaserJet 1320 series printer...the systems folder. Use the HP LaserJet driver for the HP LaserJet 1320 series printer. Make sure the cables are connected correctly, the printer is on . properly. Make sure that the printer driver is on , and the Ready light is installed. The LaserWriter 8...
...errors ● USB problems ● OS X problems Problems in the Chooser Symptom LaserWriter icon does not appear in the Chooser. (HP LaserJet 1320 series printer) The HP LaserJet printer driver icon does not appear in the Chooser. (HP LaserJet 1160 printer) Printer name does not appear in the Chooser. (HP LaserJet 1320 series printer...the systems folder. Use the HP LaserJet driver for the HP LaserJet 1320 series printer. Make sure the cables are connected correctly, the printer is on . properly. Make sure that the printer driver is on , and the Ready light is installed. The LaserWriter 8...
HP LaserJet 1160 and 1320 Series - User Guide
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...input trays are some of the causes of a media jam by an error in the printer after a few sheets print. See Loading media into the fabric. There might be loose toner in the software and the printer control panel lights. If you add new media, always remove all of the media from ... in cold water. Media jams might need to remove paper dust and other particles from feeding through the printer at one time, reducing media jams. ● The media does not meet HP specifications. CAUTION Print cartridge area To clear a jam in the print cartridge area, perform the following are...
...input trays are some of the causes of a media jam by an error in the printer after a few sheets print. See Loading media into the fabric. There might be loose toner in the software and the printer control panel lights. If you add new media, always remove all of the media from ... in cold water. Media jams might need to remove paper dust and other particles from feeding through the printer at one time, reducing media jams. ● The media does not meet HP specifications. CAUTION Print cartridge area To clear a jam in the print cartridge area, perform the following are...
HP LaserJet 1160 and 1320 Series - User Guide
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Environmental Product Stewardship Program 138 environmental specifications 124 errors PostScript 97 software 102 EWS 15, 33 extended warranty 163 F FCC compliance 133 forms, printing 54 G garbled text 100 Go button 5 Go light 5 graphics missing 100 poor quality 101 guides, media main input tray (Tray 2) 7 single-sheet ...priority input slot (Tray 1) 7 H heavy media, guidelines for using 46 HP toolbox Alerts tab 31 Documentation tab 31 Network window 32 Printer Settings 31 Status tab ...
Environmental Product Stewardship Program 138 environmental specifications 124 errors PostScript 97 software 102 EWS 15, 33 extended warranty 163 F FCC compliance 133 forms, printing 54 G garbled text 100 Go button 5 Go light 5 graphics missing 100 poor quality 101 guides, media main input tray (Tray 2) 7 single-sheet ...priority input slot (Tray 1) 7 H heavy media, guidelines for using 46 HP toolbox Alerts tab 31 Documentation tab 31 Network window 32 Printer Settings 31 Status tab ...
HP LaserJet 1160 and 1320 Series - User Guide
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... 28 network port, Internal HP Jetdirect location 5 Network window (HP toolbox) 32 Networking tab (embedded Web server) 34 O on/off switch 5 online help, printer Properties 13 operating systems, ...errors 97 power receptacle 5 power switch 5 PPDs 17 preprinted forms guidelines for using 46 print cartridge access 10 changing 153 door 5 life expectancy 151 redistributing toner 152 storing 151 using HP... cartridges 151 warranty 146 where to return for recycling 139 print cartridge area cleaning 70 removing jams 108 print quality creases 107 curl 106 dropouts 104 EconoMode 41 gray background 104 light...
... 28 network port, Internal HP Jetdirect location 5 Network window (HP toolbox) 32 Networking tab (embedded Web server) 34 O on/off switch 5 online help, printer Properties 13 operating systems, ...errors 97 power receptacle 5 power switch 5 PPDs 17 preprinted forms guidelines for using 46 print cartridge access 10 changing 153 door 5 life expectancy 151 redistributing toner 152 storing 151 using HP... cartridges 151 warranty 146 where to return for recycling 139 print cartridge area cleaning 70 removing jams 108 print quality creases 107 curl 106 dropouts 104 EconoMode 41 gray background 104 light...
HP LaserJet 1160 and 1320 Series - User Guide
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... jams 110 troubleshooting blank pages 100 common Macintosh problems 93 contacting HP support 86 creases 107 curl 106 demo page 84 dropouts 104 garbled text 100 gray background 104 HP toolbox 29 incomplete text 100 light or faded print 103 loose toner 105 Macintosh printing problems 93 ...paper handling problems 98 poor graphics quality 101 PostScript errors 97 print quality 85 printed page and expectations 85 printed page differs from onscreen page 100 printer setup 84 printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear...
... jams 110 troubleshooting blank pages 100 common Macintosh problems 93 contacting HP support 86 creases 107 curl 106 demo page 84 dropouts 104 garbled text 100 gray background 104 HP toolbox 29 incomplete text 100 light or faded print 103 loose toner 105 Macintosh printing problems 93 ...paper handling problems 98 poor graphics quality 101 PostScript errors 97 print quality 85 printed page and expectations 85 printed page differs from onscreen page 100 printer setup 84 printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear...
HP LaserJet 1320nw - User Guide
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...overview 8 Printer Wireless light 8 Network configuration page 9 Printing a network configuration page 9 General and wireless network settings 9 Embedded Web server 16 HP toolbox 18 Supported operating systems 19 Supported browsers 19 To view HP toolbox on Windows 19 To view HP toolbox on Mac 19 HP toolbox ... is unable to connect to the network after removing cable (infrastructure only) . . 24 System Requirements Error: No TCP/IP error displays 24 Printer not found screen appears during installation 25 Verification fails at end of installation 26 Setup failed 27 Installation ...
...overview 8 Printer Wireless light 8 Network configuration page 9 Printing a network configuration page 9 General and wireless network settings 9 Embedded Web server 16 HP toolbox 18 Supported operating systems 19 Supported browsers 19 To view HP toolbox on Windows 19 To view HP toolbox on Mac 19 HP toolbox ... is unable to connect to the network after removing cable (infrastructure only) . . 24 System Requirements Error: No TCP/IP error displays 24 Printer not found screen appears during installation 25 Verification fails at end of installation 26 Setup failed 27 Installation ...
HP LaserJet 1320nw - User Guide
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... cannot communicate with the printer, you have an active network connection. • Look at the light on the network connector. For information about firewalls that are still unable to communicate with the printer, then re-enable the firewall. System Requirements Error: No TCP/IP error displays Make sure your... a security program that you might want to assign the printer a static IP address and then re-enable the firewall. If disabling the firewall allows you are used in an HP Jetdirect environment, see Wireless access point (WAP) filters MAC addresses. Solving problems that occur...
... cannot communicate with the printer, you have an active network connection. • Look at the light on the network connector. For information about firewalls that are still unable to communicate with the printer, then re-enable the firewall. System Requirements Error: No TCP/IP error displays Make sure your... a security program that you might want to assign the printer a static IP address and then re-enable the firewall. If disabling the firewall allows you are used in an HP Jetdirect environment, see Wireless access point (WAP) filters MAC addresses. Solving problems that occur...
Service Manual
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......89 Top cover...90 Control panel...93 Formatter...95 Laser/scanner...96 Memory-tag-reader assembly 97 Duplex-drive PCA...99 Fuser...101 Fan...101 Duplex-drive gears/face-down gears 103 Duplex solenoid (SL3) (HP LaserJet 1320 Series printers only 106 Fuser...107 Interlock assembly...117 ECU...119 ... incorrect, or incomplete text 148 Missing graphics or text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS...
......89 Top cover...90 Control panel...93 Formatter...95 Laser/scanner...96 Memory-tag-reader assembly 97 Duplex-drive PCA...99 Fuser...101 Fan...101 Duplex-drive gears/face-down gears 103 Duplex solenoid (SL3) (HP LaserJet 1320 Series printers only 106 Fuser...107 Interlock assembly...117 ECU...119 ... incorrect, or incomplete text 148 Missing graphics or text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS...
Service Manual
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..., HP LaserJet 1320n printer 8 Electrical specifications, HP LaserJet 1320nw printer 9 Acoustic emissions, HP LaserJet 1160 printer 10 Acoustic emissions, HP LaserJet 1320 Series printer 10 Environmental specifications 10 Available printer drivers 25 Light status legend 31 Control-panel-light message 31 Sequence of operation 68 Power-on sequence 68 Basic troubleshooting 141 Solving print paper-feed problems 146 Light status legend 150 Control panel light message 150 Fatal error...
..., HP LaserJet 1320n printer 8 Electrical specifications, HP LaserJet 1320nw printer 9 Acoustic emissions, HP LaserJet 1160 printer 10 Acoustic emissions, HP LaserJet 1320 Series printer 10 Environmental specifications 10 Available printer drivers 25 Light status legend 31 Control-panel-light message 31 Sequence of operation 68 Power-on sequence 68 Basic troubleshooting 141 Solving print paper-feed problems 146 Light status legend 150 Control panel light message 150 Fatal error...
Service Manual
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The HP LaserJet 1320nw printer has an additional light at the top of the light patterns. 30 Chapter 3 Operation ENWW NOTE 1 Wireless light (HP LaserJet 1320nw printer only): When the Wireless light is on solid. See Printer information pages for more information. 4 Ready light: Indicates that is currently printing, press the CANCEL button. When the Wireless light is off, wireless operation is disabled. When...
The HP LaserJet 1320nw printer has an additional light at the top of the light patterns. 30 Chapter 3 Operation ENWW NOTE 1 Wireless light (HP LaserJet 1320nw printer only): When the Wireless light is on solid. See Printer information pages for more information. 4 Ready light: Indicates that is currently printing, press the CANCEL button. When the Wireless light is off, wireless operation is disabled. When...
Service Manual
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... possible, press the GO button. ENWW Status-light patterns 33 Manual Feed or Continuable Error This state can occur in the following circumstances: ● Input tray is empty ● Door is complete, the printer returns to the ● Memory-configuration error Continuable Error state. ● Personality/job-related error Attention This state can occur in the...
... possible, press the GO button. ENWW Status-light patterns 33 Manual Feed or Continuable Error This state can occur in the following circumstances: ● Input tray is empty ● Door is complete, the printer returns to the ● Memory-configuration error Continuable Error state. ● Personality/job-related error Attention This state can occur in the...
Service Manual
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... turn on the printer. When you release the GO button, the printer returns to the initial Accessory Error state. The printer motor slows down and the printer prints a page. 34 Chapter 3 Operation ENWW For more information about the light pattern that appears, see additional error information, press the GO button. See Troubleshooting Accessory Error (HP LaserJet 1320 Series printer only) To see...
... turn on the printer. When you release the GO button, the printer returns to the initial Accessory Error state. The printer motor slows down and the printer prints a page. 34 Chapter 3 Operation ENWW For more information about the light pattern that appears, see additional error information, press the GO button. See Troubleshooting Accessory Error (HP LaserJet 1320 Series printer only) To see...
Service Manual
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...144 Print is skewed (crooked 144 More than one sheet of media feeds through the printer at one time 144 Printer does not pull media from the media input tray 145 Printer curled the media 145 Printed media does not exit to the correct path 145 Print... text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS) errors 160 Image troubleshooting...161 Print cartridge problems 161 Solving image-quality problems 162...
...144 Print is skewed (crooked 144 More than one sheet of media feeds through the printer at one time 144 Printer does not pull media from the media input tray 145 Printer curled the media 145 Printed media does not exit to the correct path 145 Print... text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS) errors 160 Image troubleshooting...161 Print cartridge problems 161 Solving image-quality problems 162...
Service Manual
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...Solution The cable is not "ready." The printer is not connected correctly. If, after checking the connectors, the error persists, replace the ECU (see Formatter). The printer turns on and the motor rotates, but the control panel lights indicate that are connected incorrectly. 3. Replace the...computer. Press the engine test switch (see Status light patterns and Fatal error secondary messages). Location of control panel light patterns to verify print-engine components. 1. Press the GO button to print an engine test. 2. The printer prints the engine test and the Demo page,...
...Solution The cable is not "ready." The printer is not connected correctly. If, after checking the connectors, the error persists, replace the ECU (see Formatter). The printer turns on and the motor rotates, but the control panel lights indicate that are connected incorrectly. 3. Replace the...computer. Press the engine test switch (see Status light patterns and Fatal error secondary messages). Location of control panel light patterns to verify print-engine components. 1. Press the GO button to print an engine test. 2. The printer prints the engine test and the Demo page,...