HP LaserJet Printer Family - Print Media Specification Guide
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...the paper into the printer. q Make sure that the paper meets the specifications that are listed for your printer. See the user documentation for basis weight in your printer user guide. Chapter 3 Troubleshooting 23 q Use a..., and post-image curl. Paper is too stiff or heavy. For most HP LaserJet printers you can q Change the paper type or try another ream of cause poor print alignment, ...misstacking, paper. Cause Action(s) Paper is too light or too flimsy. q Use the correct output bin, as shown in "Guidelines for more...
...the paper into the printer. q Make sure that the paper meets the specifications that are listed for your printer. See the user documentation for basis weight in your printer user guide. Chapter 3 Troubleshooting 23 q Use a..., and post-image curl. Paper is too stiff or heavy. For most HP LaserJet printers you can q Change the paper type or try another ream of cause poor print alignment, ...misstacking, paper. Cause Action(s) Paper is too light or too flimsy. q Use the correct output bin, as shown in "Guidelines for more...
HP LaserJet Printer Family - Print Media Specification Guide
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... q You might need to acclimate the envelope from the storage environment to your printer. Wrinkling Wrinkles that are better constructed. Folds are better constructed. See "Envelope ...page 11 for characteristics of good envelope construction. The toner density setting is too light. See the documentation that are better constructed. See "Envelope construction" on page... diminish differences in order to a darker setting. Gray areas on page 4.) Chapter 3 Troubleshooting 27 Action(s) q Avoid printing over seams or other multiple-layer areas. q Reduce background...
... q You might need to acclimate the envelope from the storage environment to your printer. Wrinkling Wrinkles that are better constructed. Folds are better constructed. See "Envelope ...page 11 for characteristics of good envelope construction. The toner density setting is too light. See the documentation that are better constructed. See "Envelope construction" on page... diminish differences in order to a darker setting. Gray areas on page 4.) Chapter 3 Troubleshooting 27 Action(s) q Avoid printing over seams or other multiple-layer areas. q Reduce background...
HP LaserJet Printer Family - Print Media Specification Guide
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... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading duplexing...
... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading duplexing...
HP LaserJet 1160 and 1320 Series - User Guide
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... page 84 Step 4: Is the print quality acceptable 85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98 Print is...
... page 84 Step 4: Is the print quality acceptable 85 Step 5: Is the printer communicating with the computer 85 Step 6: Does the printed page look like you expected 85 Contact HP support ...86 Status light patterns ...87 Common Macintosh problems 93 Troubleshooting PostScript (PS) errors 97 Paper handling problems ...98 Paper jam ...98 Print is...
HP LaserJet 1160 and 1320 Series - User Guide
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... quality problems, how to interpret the control panel lights, and how to resolve other information pages that are available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers) Other links Each page in the print cartridge and the number of toner remaining in the HP toolbox contains links to various printer troubleshooting information. For example, these websites.
... quality problems, how to interpret the control panel lights, and how to resolve other information pages that are available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers) Other links Each page in the print cartridge and the number of toner remaining in the HP toolbox contains links to various printer troubleshooting information. For example, these websites.
HP LaserJet 1160 and 1320 Series - User Guide
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.... 1. Make sure that the printer is idle and the Ready light is on the printouts, clean the printer media path. Load the media in the input tray. 3. Click the Troubleshooting tab, and click Print Quality Tools. Select the cleaning page. Or ● On the printer control panel, press and hold the.... Print a cleaning page using one of transparency. Do not turn the printer off until all three lights come on , release the GO button. Do not use a sheet of the following methods: ● Access the HP toolbox. You might need to repeat the cleaning process several times to thoroughly...
.... 1. Make sure that the printer is idle and the Ready light is on the printouts, clean the printer media path. Load the media in the input tray. 3. Click the Troubleshooting tab, and click Print Quality Tools. Select the cleaning page. Or ● On the printer control panel, press and hold the.... Print a cleaning page using one of transparency. Do not turn the printer off until all three lights come on , release the GO button. Do not use a sheet of the following methods: ● Access the HP toolbox. You might need to repeat the cleaning process several times to thoroughly...
HP LaserJet 1160 and 1320 Series - User Guide
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6 Problemsolving This chapter provides information on the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problemsolving ENWW 83
6 Problemsolving This chapter provides information on the following topics: ● Finding the solution ● Status light patterns ● Common Macintosh problems ● Troubleshooting PostScript (PS) errors ● Paper handling problems ● Printed page is different than what appeared on screen ● Printer software problems ● Improving print quality ● Clearing jams ● Wired network setup problemsolving ENWW 83
HP LaserJet 1160 and 1320 Series - User Guide
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... text 100 Go button 5 Go light 5 graphics missing 100 poor quality 101 guides, media main input tray (Tray 2) 7 single-sheet priority input slot (Tray 1) 7 H heavy media, guidelines for using 46 HP toolbox Alerts tab 31 Documentation tab 31 Network window 32 Printer Settings 31 Status tab 30 Troubleshooting tab 30 viewing 29 I IEEE 802...
... text 100 Go button 5 Go light 5 graphics missing 100 poor quality 101 guides, media main input tray (Tray 2) 7 single-sheet priority input slot (Tray 1) 7 H heavy media, guidelines for using 46 HP toolbox Alerts tab 31 Documentation tab 31 Network window 32 Printer Settings 31 Status tab 30 Troubleshooting tab 30 viewing 29 I IEEE 802...
HP LaserJet 1160 and 1320 Series - User Guide
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... tray) 7 trays, input removing jams 110 troubleshooting blank pages 100 common Macintosh problems 93 contacting HP support 86 creases 107 curl 106 demo page 84 dropouts 104 garbled text 100 gray background 104 HP toolbox 29 incomplete text 100 light or faded print 103 loose toner 105 Macintosh...from onscreen page 100 printer setup 84 printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 Troubleshooting tab (HP toolbox) 30 two-...
... tray) 7 trays, input removing jams 110 troubleshooting blank pages 100 common Macintosh problems 93 contacting HP support 86 creases 107 curl 106 demo page 84 dropouts 104 garbled text 100 gray background 104 HP toolbox 29 incomplete text 100 light or faded print 103 loose toner 105 Macintosh...from onscreen page 100 printer setup 84 printer software problems 102 printer-computer communication 85 Ready light 84 solutions 84 toner scatter outline 107 toner smear 105 toner specks 103 vertical lines 104 vertical repetitive defects 105 wave 106 wrinkles 107 Troubleshooting tab (HP toolbox) 30 two-...
HP LaserJet 1320nw - User Guide
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... overview 8 Printer Wireless light 8 Network configuration page 9 Printing a network configuration page 9 General and wireless network settings 9 Embedded Web server 16 HP toolbox 18 Supported operating systems 19 Supported browsers 19 To view HP toolbox on Windows 19 To view HP toolbox on Mac 19 HP toolbox sections 19 Other links 19 Status tab 20 Troubleshooting tab 20...
... overview 8 Printer Wireless light 8 Network configuration page 9 Printing a network configuration page 9 General and wireless network settings 9 Embedded Web server 16 HP toolbox 18 Supported operating systems 19 Supported browsers 19 To view HP toolbox on Windows 19 To view HP toolbox on Mac 19 HP toolbox sections 19 Other links 19 Status tab 20 Troubleshooting tab 20...
HP LaserJet 1320nw - User Guide
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... a paper jam or an empty tray. Troubleshooting tab The Troubleshooting tab provides links to find recycling information. Contains the information about the printer usage, warranty, specifications, and support that...a jam, how to resolve print quality problems, how to interpret the control panel lights, and how to resolve other information pages that you want to reduce network I/O ...number of printer alerts. Contains additional information that the printer checks for the printer. This page will indicate printer conditions such as the percent of how often the HP toolbox checks ...
... a paper jam or an empty tray. Troubleshooting tab The Troubleshooting tab provides links to find recycling information. Contains the information about the printer usage, warranty, specifications, and support that...a jam, how to resolve print quality problems, how to interpret the control panel lights, and how to resolve other information pages that you want to reduce network I/O ...number of printer alerts. Contains additional information that the printer checks for the printer. This page will indicate printer conditions such as the percent of how often the HP toolbox checks ...
HP LaserJet 1320nw - User Guide
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... light 31 communication modes ad hoc 4 infrastructure 4 peer to peer 4 copyright and trademark information ii D data information 15 domain name server (DNS) IP address 11 multicast service name 11 dynamic encryption 26 E embedded Web server admin password 11 Energy Star 41 Environmental Product Stewardship Program 41 F FCC compliance 36 I information printer options 2 troubleshooting...
... light 31 communication modes ad hoc 4 infrastructure 4 peer to peer 4 copyright and trademark information ii D data information 15 domain name server (DNS) IP address 11 multicast service name 11 dynamic encryption 26 E embedded Web server admin password 11 Energy Star 41 Environmental Product Stewardship Program 41 F FCC compliance 36 I information printer options 2 troubleshooting...
Service Manual
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... panel...93 Formatter...95 Laser/scanner...96 Memory-tag-reader assembly 97 Duplex-drive PCA...99 Fuser...101 Fan...101 Duplex-drive gears/face-down gears 103 Duplex solenoid (SL3) (HP LaserJet 1320 Series printers only 106 Fuser...107 ...Interlock assembly...117 ECU...119 Main motor...127 Pickup and feed assemblies 129 Transfer roller...129 Registration assembly...130 Main gear assembly/tray 2 pickup solenoid 131 Print-cartridge door...135 Wireless communications card 137 7 Troubleshooting Chapter contents...139 Basic troubleshooting...
... panel...93 Formatter...95 Laser/scanner...96 Memory-tag-reader assembly 97 Duplex-drive PCA...99 Fuser...101 Fan...101 Duplex-drive gears/face-down gears 103 Duplex solenoid (SL3) (HP LaserJet 1320 Series printers only 106 Fuser...107 ...Interlock assembly...117 ECU...119 Main motor...127 Pickup and feed assemblies 129 Transfer roller...129 Registration assembly...130 Main gear assembly/tray 2 pickup solenoid 131 Print-cartridge door...135 Wireless communications card 137 7 Troubleshooting Chapter contents...139 Basic troubleshooting...
Service Manual
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... 6 Memory...7 Port availability 7 Electrical specifications, HP LaserJet 1160 printer 8 Electrical specifications, HP LaserJet 1320 printer 8 Electrical specifications, HP LaserJet 1320n printer 8 Electrical specifications, HP LaserJet 1320nw printer 9 Acoustic emissions, HP LaserJet 1160 printer 10 Acoustic emissions, HP LaserJet 1320 Series printer 10 Environmental specifications 10 Available printer drivers 25 Light status legend 31 Control-panel-light message 31 Sequence of operation 68 Power-on sequence 68 Basic troubleshooting 141 Solving print paper-feed problems...
... 6 Memory...7 Port availability 7 Electrical specifications, HP LaserJet 1160 printer 8 Electrical specifications, HP LaserJet 1320 printer 8 Electrical specifications, HP LaserJet 1320n printer 8 Electrical specifications, HP LaserJet 1320nw printer 9 Acoustic emissions, HP LaserJet 1160 printer 10 Acoustic emissions, HP LaserJet 1320 Series printer 10 Environmental specifications 10 Available printer drivers 25 Light status legend 31 Control-panel-light message 31 Sequence of operation 68 Power-on sequence 68 Basic troubleshooting 141 Solving print paper-feed problems...
Service Manual
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... contents...29 Printer control panel ...30 Status-light patterns ...31 Printer information pages ...37 Demo page ...37 Configuration page ...37 Supplies Status page ...37 Network Configuration page 37 Using the HP Toolbox ...38 Supported operating systems 38 Supported browsers ...38 To view the HP Toolbox on ...Windows systems 39 To view the HP Toolbox on Macintosh systems 39 HP Toolbox sections ...39 Other links ...39 Status tab ...39 Troubleshooting tab ...40 Alerts tab ...40 Documentation tab ...40 Advanced Printer Settings window 41 Network window...
... contents...29 Printer control panel ...30 Status-light patterns ...31 Printer information pages ...37 Demo page ...37 Configuration page ...37 Supplies Status page ...37 Network Configuration page 37 Using the HP Toolbox ...38 Supported operating systems 38 Supported browsers ...38 To view the HP Toolbox on ...Windows systems 39 To view the HP Toolbox on Macintosh systems 39 HP Toolbox sections ...39 Other links ...39 Status tab ...39 Troubleshooting tab ...40 Alerts tab ...40 Documentation tab ...40 Advanced Printer Settings window 41 Network window...
Service Manual
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See Troubleshooting Accessory Error (HP LaserJet 1320 Series printer only) To see Troubleshooting. The light pattern changes. For more information about the light pattern that appears, see additional error information, press the GO button. When you release the GO button, the printer returns to the initial Accessory Error state. The printer motor slows down and the printer prints a page. 34 Chapter 3 Operation...
See Troubleshooting Accessory Error (HP LaserJet 1320 Series printer only) To see Troubleshooting. The light pattern changes. For more information about the light pattern that appears, see additional error information, press the GO button. When you release the GO button, the printer returns to the initial Accessory Error state. The printer motor slows down and the printer prints a page. 34 Chapter 3 Operation...
Service Manual
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...tab contains links to set how frequently the HP Toolbox checks for alerts. Contains additional information that is available in the user guide. 40 Chapter 3 Operation ENWW Alerts tab Use the Alerts tab to configure the printer to printer troubleshooting information. The user guide is not included in... about how to clear a jam, how to resolve print-quality problems, how to interpret the control-panel lights, and how to resolve other problems with which the printer checks for printer alerts. For example, these main pages: ● Set up status alerts ● Set up e-mail alerts...
...tab contains links to set how frequently the HP Toolbox checks for alerts. Contains additional information that is available in the user guide. 40 Chapter 3 Operation ENWW Alerts tab Use the Alerts tab to configure the printer to printer troubleshooting information. The user guide is not included in... about how to clear a jam, how to resolve print-quality problems, how to interpret the control-panel lights, and how to resolve other problems with which the printer checks for printer alerts. For example, these main pages: ● Set up status alerts ● Set up e-mail alerts...
Service Manual
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NOTE NOTE For best results use a sheet of the following methods: ● Open the HP Toolbox. Do not turn the printer off until all three lights illuminate, release the GO button. Make sure that has a smooth surface. 1. Load the transparency in the input tray. 3. Print a cleaning page by...paper (70 to 90 g/m2 [ (18 to 24 lb)]) that the printer is idle and the Ready light is on the printouts, clean the printer media path. This process uses a transparency to thoroughly clean the printer. Click the Troubleshooting tab, and click Print Quality Tools. Do not use bond or rough paper....
NOTE NOTE For best results use a sheet of the following methods: ● Open the HP Toolbox. Do not turn the printer off until all three lights illuminate, release the GO button. Make sure that has a smooth surface. 1. Load the transparency in the input tray. 3. Print a cleaning page by...paper (70 to 90 g/m2 [ (18 to 24 lb)]) that the printer is idle and the Ready light is on the printouts, clean the printer media path. This process uses a transparency to thoroughly clean the printer. Click the Troubleshooting tab, and click Print Quality Tools. Do not use bond or rough paper....
Service Manual
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... graphics or text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS) errors 160 Image troubleshooting...161 Print cartridge problems 161 Solving image-quality problems 162 Clearing jams ...170 Print...
... graphics or text, or blank pages 148 Page format is different than on another printer 149 Graphics quality ...149 Status light patterns ...150 Fatal error secondary messages 156 Accessory error secondary messages 159 Troubleshooting postscript (PS) errors 160 Image troubleshooting...161 Print cartridge problems 161 Solving image-quality problems 162 Clearing jams ...170 Print...
Service Manual
Page 153
.... Replace the ECU (see ECU). Reconnect the control panel cable. Basic troubleshooting The printer doesn't turn on . Replace the ECU (see ECU). Replace the gear assembly (see Main motor). The printer is not connected correctly. Cause Solution The control panel cable is unresponsive. ...ENWW Basic troubleshooting 141 Verify that all sensors are working correctly. A gear is turned on the control panel do not light and the main motor does ...
.... Replace the ECU (see ECU). Reconnect the control panel cable. Basic troubleshooting The printer doesn't turn on . Replace the ECU (see ECU). Replace the gear assembly (see Main motor). The printer is not connected correctly. Cause Solution The control panel cable is unresponsive. ...ENWW Basic troubleshooting 141 Verify that all sensors are working correctly. A gear is turned on the control panel do not light and the main motor does ...