HP PhotoSmart 1215/1115 - (English) Basics Guide
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hp photosmart 1215/1115 color printer printing photos from a memory card 26 deciding which photos to print 27 printing an index page 27 choosing photos using the control panel 28 cancelling a photo 30 Chapter 4 troubleshooting 31 important Windows PC information 31 software problems 33 hardware problems 34 printing problems ...37 error messages...39 Chapter 5 specifications 41 ii
hp photosmart 1215/1115 color printer printing photos from a memory card 26 deciding which photos to print 27 printing an index page 27 choosing photos using the control panel 28 cancelling a photo 30 Chapter 4 troubleshooting 31 important Windows PC information 31 software problems 33 hardware problems 34 printing problems ...37 error messages...39 Chapter 5 specifications 41 ii
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... cartridges troubleshooting important Windows PC information software problems hardware problems printing problems infrared (IR) problems error messages specifications specifications connecting your printer to your computer connecting the printer to a power source connecting the printer to your Windows PC connecting the printer to your Macintosh installing the printer software upgrading the printer software hp photosmart 1215/1115 color printer basics guide basics guide P onscreen guide P P P onscreen...
... cartridges troubleshooting important Windows PC information software problems hardware problems printing problems infrared (IR) problems error messages specifications specifications connecting your printer to your computer connecting the printer to a power source connecting the printer to your Windows PC connecting the printer to your Macintosh installing the printer software upgrading the printer software hp photosmart 1215/1115 color printer basics guide basics guide P onscreen guide P P P onscreen...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... begin, make sure: • All the cable connections between your HP PhotoSmart printer with a Windows PC, the printer requires a continuous connection to your operating system. See "important Windows PC information" on page 39. See "software problems" on page 34. • My photos are using your printer and computer are secure. • You are not printing correctly...
... begin, make sure: • All the cable connections between your HP PhotoSmart printer with a Windows PC, the printer requires a continuous connection to your operating system. See "important Windows PC information" on page 39. See "software problems" on page 34. • My photos are using your printer and computer are secure. • You are not printing correctly...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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...computer, select Uninstall from the HP Web site or call the software distribution center. hp photosmart 1215/1115 color printer software problems See the Onscreen User's Guide for any reason. The CD may be damaged. Insert the printer software CD into your printer software. If other CDs ...3 Reinsert the CD and try again. Macintosh 1 Uninstall your computer, click Remove HP PhotoSmart software, then follow the onscreen instructions. 2 Close any active virus protection programs. 4 Reinstall the printer software. The CD was not properly 1 installed. 2 The CD-ROM drive may...
...computer, select Uninstall from the HP Web site or call the software distribution center. hp photosmart 1215/1115 color printer software problems See the Onscreen User's Guide for any reason. The CD may be damaged. Insert the printer software CD into your printer software. If other CDs ...3 Reinsert the CD and try again. Macintosh 1 Uninstall your computer, click Remove HP PhotoSmart software, then follow the onscreen instructions. 2 Close any active virus protection programs. 4 Reinstall the printer software. The CD was not properly 1 installed. 2 The CD-ROM drive may...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... print I 've connected my You may not have 1 printer using an unsupported operating system. hp photosmart 1215/1115 color printer hardware problems See the Onscreen User's Guide for additional troubleshooting tips. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart software. • Follow the onscreen instructions to the...
... print I 've connected my You may not have 1 printer using an unsupported operating system. hp photosmart 1215/1115 color printer hardware problems See the Onscreen User's Guide for additional troubleshooting tips. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart software. • Follow the onscreen instructions to the...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... host controller and a USB root hub listed, USB is probably enabled. Your printer may not be working power source. If you are still having problems, try using another USB cable. hp photosmart 1215/1115 color printer Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows...
... host controller and a USB root hub listed, USB is probably enabled. Your printer may not be working power source. If you are still having problems, try using another USB cable. hp photosmart 1215/1115 color printer Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... cable. 3 The software could not identify the new printer; 4 the printer-USB connection may be defective. 5 6 Disconnect the USB cable from the printer. The printer may be Be patient. If "Unknown device" continues to processing information. attention. hp photosmart 1215/1115 color printer Problem Possible cause Solution When I connect a USB cable between the printer and my computer, an "Unknown device" message...
... cable. 3 The software could not identify the new printer; 4 the printer-USB connection may be defective. 5 6 Disconnect the USB cable from the printer. The printer may be Be patient. If "Unknown device" continues to processing information. attention. hp photosmart 1215/1115 color printer Problem Possible cause Solution When I connect a USB cable between the printer and my computer, an "Unknown device" message...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... paper jam, print your document again. Problem Possible cause Solution No page came out of either the paper tray or the OUT tray. Close the printer's top cover. one of the printer, then replace the rear access door. 3 Plug the printer back in the paper tray. There may...4 When you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. 3 If the paper jam has cleared, print your document again. 37 hp photosmart 1215/1115 color printer printing problems See the Onscreen User's Guide for instructions. the...
... paper jam, print your document again. Problem Possible cause Solution No page came out of either the paper tray or the OUT tray. Close the printer's top cover. one of the printer, then replace the rear access door. 3 Plug the printer back in the paper tray. There may...4 When you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. 3 If the paper jam has cleared, print your document again. 37 hp photosmart 1215/1115 color printer printing problems See the Onscreen User's Guide for instructions. the...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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hp photosmart 1215/1115 color printer Problem Possible cause Solution No page came out of ink. Turn your document again. Gently pull the jammed paper out of the printer and the 2 Automatic Two-Sided previous page) Printing Module is a paper jam in the 1 the printer. (continued from back of the printer, then replace the Module. missing. 2 Print your printer...2 Save the fax in preparation for printing. Replace the print cartridge. You may be the back of the printer. A blank page came out of There is attached. 3 4 5 Turn your document again. You may...
hp photosmart 1215/1115 color printer Problem Possible cause Solution No page came out of ink. Turn your document again. Gently pull the jammed paper out of the printer and the 2 Automatic Two-Sided previous page) Printing Module is a paper jam in the 1 the printer. (continued from back of the printer, then replace the Module. missing. 2 Print your printer...2 Save the fax in preparation for printing. Replace the print cartridge. You may be the back of the printer. A blank page came out of There is attached. 3 4 5 Turn your document again. You may...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... processed. Job was cancelled. Check the DPOF file. At the beginning of the print job or during the print job, the printer checks the photo selection and detects that you have errors or are missing. print job have not accidently deleted the photo from the... Copy the files to your computer using your computer software. File is corrupted. The printer detects that you are missing from your digital camera. 39 Press OK. error messages hp photosmart 1215/1115 color printer LCD Message Problem Solution Some photos are not on the card. Photo is not supported. Photo type ...
... processed. Job was cancelled. Check the DPOF file. At the beginning of the print job or during the print job, the printer checks the photo selection and detects that you have errors or are missing. print job have not accidently deleted the photo from the... Copy the files to your computer using your computer software. File is corrupted. The printer detects that you are missing from your digital camera. 39 Press OK. error messages hp photosmart 1215/1115 color printer LCD Message Problem Solution Some photos are not on the card. Photo is not supported. Photo type ...
HP PhotoSmart 1215/1115 - (English) Basics Guide
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... be cancelled. the Automatic Two-Sided 2 Printing Module. 3 4 5 6 Read the computer screen for two-sided printing. The printer cannot detect In the printer settings, override Automatic the size of the paper in the middle of the job. Press OK to 2 Press OK. Transfer was interrupted... OK/Yes to Manual. Manually feed the paper into the printer for instructions. Cropping may occur. Press OK to retry or press CANCEL to cancel the job. hp photosmart 1215/1115 color printer LCD Message Problem Solution Printer memory is too long. Press OK to continue or press CANCEL...
... be cancelled. the Automatic Two-Sided 2 Printing Module. 3 4 5 6 Read the computer screen for two-sided printing. The printer cannot detect In the printer settings, override Automatic the size of the paper in the middle of the job. Press OK to 2 Press OK. Transfer was interrupted... OK/Yes to Manual. Manually feed the paper into the printer for instructions. Cropping may occur. Press OK to retry or press CANCEL to cancel the job. hp photosmart 1215/1115 color printer LCD Message Problem Solution Printer memory is too long. Press OK to continue or press CANCEL...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... You Better Before you contact HP Customer Care, we'd like to solve problems is a registered trademark of phone numbers. CompactFlash, CF, and the CF logo are registered trademarks of the CompactFlash Association (CFA). The fastest way to ask you 've chosen an HP PhotoSmart 1215/1218 color printer. HP Customer Care by other HP product owners or post your...
... You Better Before you contact HP Customer Care, we'd like to solve problems is a registered trademark of phone numbers. CompactFlash, CF, and the CF logo are registered trademarks of the CompactFlash Association (CFA). The fastest way to ask you 've chosen an HP PhotoSmart 1215/1218 color printer. HP Customer Care by other HP product owners or post your...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... your computer screen to uninstall the printer software for HP Customer Care contact information. 74 www.hp.com/photosmart If other CDs work , you are still having problems with a peripheral device connected to service your virus protection program. hp photosmart 1215/1218 color printer user's guide Software solutions Problem I inserted the printer software CD, but the printer software CD does not, you know...
... your computer screen to uninstall the printer software for HP Customer Care contact information. 74 www.hp.com/photosmart If other CDs work , you are still having problems with a peripheral device connected to service your virus protection program. hp photosmart 1215/1218 color printer user's guide Software solutions Problem I inserted the printer software CD, but the printer software CD does not, you know...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... select Uninstall from the Installer, then follow the instructions on your printer software. If you are still having problems with another software program. OR You need to the printer. Close any reason. There may be a conflict with the software ...active virus protection programs. 3. Reinstall the printer software. There may be a conflict with your virus protection program. Uninstall your computer screen. 2. Solution Macintosh 1. Troubleshooting Problem Possible cause The software did not install correctly. www.hp.com/photosmart 75 Exit all software programs. 4. ...
... select Uninstall from the Installer, then follow the instructions on your printer software. If you are still having problems with another software program. OR You need to the printer. Close any reason. There may be a conflict with the software ...active virus protection programs. 3. Reinstall the printer software. There may be a conflict with your virus protection program. Uninstall your computer screen. 2. Solution Macintosh 1. Troubleshooting Problem Possible cause The software did not install correctly. www.hp.com/photosmart 75 Exit all software programs. 4. ...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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...marked, scratched, or wrinkled. PC • Select the appropriate paper type on the Features tab of Printer Properties. Windows PC • Make sure you have chosen the correct paper orientation. Macintosh •...optimal print mode. Macintosh • Select the appropriate paper type on the Layout panel in color or contain metallic fibers. hp photosmart 1215/1218 color printer user's guide Problem The binding margin appears in any way, the sensor may be letterhead or stationery with ...the paper is clear and free of scratches or wrinkles. 76 www.hp.com/photosmart
...marked, scratched, or wrinkled. PC • Select the appropriate paper type on the Features tab of Printer Properties. Windows PC • Make sure you have chosen the correct paper orientation. Macintosh •...optimal print mode. Macintosh • Select the appropriate paper type on the Layout panel in color or contain metallic fibers. hp photosmart 1215/1218 color printer user's guide Problem The binding margin appears in any way, the sensor may be letterhead or stationery with ...the paper is clear and free of scratches or wrinkles. 76 www.hp.com/photosmart
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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...the separate software installation instructions. Your printer may not have plugged your document again. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow ...the instructions on your computer. I've connected my printer using a USB cable, and when I try to print I get a message saying "There was an error writing to ." Hardware solutions Troubleshooting Problem Possible cause Solution My printer...
...the separate software installation instructions. Your printer may not have plugged your document again. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow ...the instructions on your computer. I've connected my printer using a USB cable, and when I try to print I get a message saying "There was an error writing to ." Hardware solutions Troubleshooting Problem Possible cause Solution My printer...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... information on enabling and setting up USB. Double-click the System icon. 3. If you do not have USB enabled. 1. hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows PC only) You may not be using...
... information on enabling and setting up USB. Double-click the System icon. 3. If you do not have USB enabled. 1. hp photosmart 1215/1218 color printer user's guide Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows PC only) You may not be using...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... software. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow the instructions on your printer. 2. When I ...HP Customer Care. Disconnect the USB cable from the printer. 3. Plug the power cable back into the printer. 6. See the separate software installation instructions. Disconnect the printer from your computer and printer. www.hp.com/photosmart 79 the printer-USB connection may have a defective USB cable. Troubleshooting Problem...
... software. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1215/1218 Series software. • Follow the instructions on your printer. 2. When I ...HP Customer Care. Disconnect the USB cable from the printer. 3. Plug the power cable back into the printer. 6. See the separate software installation instructions. Disconnect the printer from your computer and printer. www.hp.com/photosmart 79 the printer-USB connection may have a defective USB cable. Troubleshooting Problem...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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... you are using outdated printer software. Large, complex documents containing graphics or photographs print slower than the recommended system requirements. Check HP's Web site for system requirements. Too many software programs may be using . Having less than 100MB .... • Be patient. You may have less than text documents. 80 www.hp.com/photosmart Check the amount of RAM (memory) and Processor speed in your computer. hp photosmart 1215/1218 color printer user's guide Problem The printing is very slow. (continued next page) Possible cause Solution Your computer ...
... you are using outdated printer software. Large, complex documents containing graphics or photographs print slower than the recommended system requirements. Check HP's Web site for system requirements. Too many software programs may be using . Having less than 100MB .... • Be patient. You may have less than text documents. 80 www.hp.com/photosmart Check the amount of RAM (memory) and Processor speed in your computer. hp photosmart 1215/1218 color printer user's guide Problem The printing is very slow. (continued next page) Possible cause Solution Your computer ...
HP Photosmart 1215/1218 Color Printer - (English) User Guide
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To avoid this, select a paper type. www.hp.com/photosmart 81 Windows PC • In Printer Properties, in use. When the paper type is set to Automatic. • Attach the printer's USB cable directly to the computer rather than to the hub while printing. Macintosh •...of High Resolution Photo. 2. The Paper Type option may be set to Automatic, the printer scans the paper to print a photo. Possible cause Solution You may take a few seconds. Troubleshooting Problem The printing is being used). • Avoid using a USB cable and other devices ...
To avoid this, select a paper type. www.hp.com/photosmart 81 Windows PC • In Printer Properties, in use. When the paper type is set to Automatic. • Attach the printer's USB cable directly to the computer rather than to the hub while printing. Macintosh •...of High Resolution Photo. 2. The Paper Type option may be set to Automatic, the printer scans the paper to print a photo. Possible cause Solution You may take a few seconds. Troubleshooting Problem The printing is being used). • Avoid using a USB cable and other devices ...