Quick Setup Guide - Windows 8
Page 7
... Start screen, select My computer, and and software issues. support, go to driver updates. ● Read frequently asked questions. information. ● Find links to http://www.hp.com/go to find additional troubleshooting help. Windows troubleshooting tools 1. HP Support website: http://www.hp.com/go /contactHP 1 From the Start screen, type h, and then select Help...
... Start screen, select My computer, and and software issues. support, go to driver updates. ● Read frequently asked questions. information. ● Find links to http://www.hp.com/go to find additional troubleshooting help. Windows troubleshooting tools 1. HP Support website: http://www.hp.com/go /contactHP 1 From the Start screen, type h, and then select Help...
Quick Setup Guide - Windows 8
Page 22
...and Internet, and then select Network and Sharing Center. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, ... line; Do not connect a telephone cable to the Internet. problems, try ● Update the drivers (see Microsoft System Restore, later in this table). - Restores the software (if it on the... Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app on again. Your computer might damage the network adapter. If your system has...
...and Internet, and then select Network and Sharing Center. 2. In the Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, ... line; Do not connect a telephone cable to the Internet. problems, try ● Update the drivers (see Microsoft System Restore, later in this table). - Restores the software (if it on the... Start screen, select My computer, and then select User guides). - Select the HP Support Assistant app on again. Your computer might damage the network adapter. If your system has...
Troubleshooting and Maintenance Guide
Page 2
...shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may require upgraded and/or separately purchased hardware, drivers and/or software to 1,000,000,000 bytes. Note about one gigabyte (GB) is equal...must be available because of the different measuring systems, you may be construed as constituting an additional warranty. Not all editions of HP. The storage capacity of decimal (base 10) capacity. The only warranties for purposes other programs, such as advertised. In the ...
...shows information about systems configured with 4 GB of memory For computers with the Microsoft® Windows® operating system preinstalled may require upgraded and/or separately purchased hardware, drivers and/or software to 1,000,000,000 bytes. Note about one gigabyte (GB) is equal...must be available because of the different measuring systems, you may be construed as constituting an additional warranty. Not all editions of HP. The storage capacity of decimal (base 10) capacity. The only warranties for purposes other programs, such as advertised. In the ...
Troubleshooting and Maintenance Guide
Page 10
...: Always use System Restore to return the computer to an earlier version of Microsoft Windows. Select System and Security, select System, and then select System protection. 4. To update a driver, select Update Driver, and then follow the on again. To start a system restore or to an earlier version...your problem: 1. From the Start screen, type control panel, and then select Control Panel. 3. Double-click the specific item (for example, HP DVD Writer 640b). 4. You can also set restore points manually. Close all data files you use before you have a problem that might not...
...: Always use System Restore to return the computer to an earlier version of Microsoft Windows. Select System and Security, select System, and then select System protection. 4. To update a driver, select Update Driver, and then follow the on again. To start a system restore or to an earlier version...your problem: 1. From the Start screen, type control panel, and then select Control Panel. 3. Double-click the specific item (for example, HP DVD Writer 640b). 4. You can also set restore points manually. Close all data files you use before you have a problem that might not...
Troubleshooting and Maintenance Guide
Page 11
...or to reinstall it. Software troubleshooting 7 NOTE: Some features might not be sure you have a way to reinstall a program in the HP Recovery Manager: 1. If prompted, click Yes to allow the program to be sure that it is still available from where you can ... uninstall a program: 1. Close all software programs and folders. 2. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Before you uninstall a program, be available on CDs or DVDs included in the list of programs you initially installed ...
...or to reinstall it. Software troubleshooting 7 NOTE: Some features might not be sure you have a way to reinstall a program in the HP Recovery Manager: 1. If prompted, click Yes to allow the program to be sure that it is still available from where you can ... uninstall a program: 1. Close all software programs and folders. 2. Check whether your factory-installed software programs or hardware drivers are shipped without a version of Microsoft Windows. Before you uninstall a program, be available on CDs or DVDs included in the list of programs you initially installed ...
Troubleshooting and Maintenance Guide
Page 12
...see Creating recovery media on the computer. 8 Chapter 3 System recovery To purchase recovery discs, visit http://www.hp.com/go/contactHP. System recovery from the Windows Start screen CAUTION: System Recovery deletes all peripheral devices from a recovery image stored on your hard disk drive...programs you create from the Windows Start screen on the keyboard during system startup. 3. Through the hard disk drive, from HP Support. Disconnect all data and programs you have created, and then reinstalls the operating system, programs, and drivers. see System recovery from ...
...see Creating recovery media on the computer. 8 Chapter 3 System recovery To purchase recovery discs, visit http://www.hp.com/go/contactHP. System recovery from the Windows Start screen CAUTION: System Recovery deletes all peripheral devices from a recovery image stored on your hard disk drive...programs you create from the Windows Start screen on the keyboard during system startup. 3. Through the hard disk drive, from HP Support. Disconnect all data and programs you have created, and then reinstalls the operating system, programs, and drivers. see System recovery from ...
Troubleshooting and Maintenance Guide
Page 16
...get bogged down your computer system free of important data files before proceeding with a System Recovery. Also, be sure to check for driver updates for your hardware and new versions of your computer. Yearly System Recovery In time, your system might have a scheduling feature to... that it about once every three months. Visit http://www.hp.com/ go/contactHP for further details. Keeping the computer free of dust, dirt, and heat Keeping your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it to the original configuration...
...get bogged down your computer system free of important data files before proceeding with a System Recovery. Also, be sure to check for driver updates for your hardware and new versions of your computer. Yearly System Recovery In time, your system might have a scheduling feature to... that it about once every three months. Visit http://www.hp.com/ go/contactHP for further details. Keeping the computer free of dust, dirt, and heat Keeping your system. Use System Recovery to wipe your Windows operating system installation clean, restoring it to the original configuration...