All TriStar models
Page 1
... injury and to avoid unnecessary service calls, read this manual carefully and completely. F OWNER'S MANUAL INSTALLATION, OPERATION, & PARTS TriStar® Pump Series *50HZ Models are not UL Listed. The TriStar is a self-priming pump that includes an improved seal and impeller design that will provide many years of today's in-ground swimming pool/spa that is a high performance, high efficiency pump. Max Rated SP3007X10AZ SP3010X15AZ SP3015X20AZ SP3020X25AZ SP3025X30AZ --- SAVE THIS INSTRUCTION MANUAL HAYWARD POOL PRODUCTS 620 DIVISION STREET...
... injury and to avoid unnecessary service calls, read this manual carefully and completely. F OWNER'S MANUAL INSTALLATION, OPERATION, & PARTS TriStar® Pump Series *50HZ Models are not UL Listed. The TriStar is a self-priming pump that includes an improved seal and impeller design that will provide many years of today's in-ground swimming pool/spa that is a high performance, high efficiency pump. Max Rated SP3007X10AZ SP3010X15AZ SP3015X20AZ SP3020X25AZ SP3025X30AZ --- SAVE THIS INSTRUCTION MANUAL HAYWARD POOL PRODUCTS 620 DIVISION STREET...
All TriStar models
Page 2
... is designed for cooling. Use of non-Hayward replacement parts voids warranty. FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY. Though this owner's manual and on your pump or in conformance with storable pools. WARNING - All components should always be installed and serviced only by a qualified professional. Basic safety precautions should be used with hot tubs and spas if so marked. This...
... is designed for cooling. Use of non-Hayward replacement parts voids warranty. FAILURE TO READ AND FOLLOW ALL INSTRUCTIONS COULD RESULT IN SERIOUS INJURY. Though this owner's manual and on your pump or in conformance with storable pools. WARNING - All components should always be installed and serviced only by a qualified professional. Basic safety precautions should be used with hot tubs and spas if so marked. This...
All TriStar models
Page 3
... HAYWARD GENUINE REPLACEMENT PARTS Hair can result in a mechanical bind or swelling of this manual. - Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately. - Hazardous voltage can result in an entrapment. Also, contact a licensed electrician for information on pump or motor, turn off power supply to the electrician: Use a solid copper conductor, size 8 or larger. TriStar™ Pump Series Page 3 of Electric...
... HAYWARD GENUINE REPLACEMENT PARTS Hair can result in a mechanical bind or swelling of this manual. - Replace damaged, broken, cracked, missing, or not securely attached suction outlet components immediately. - Hazardous voltage can result in an entrapment. Also, contact a licensed electrician for information on pump or motor, turn off power supply to the electrician: Use a solid copper conductor, size 8 or larger. TriStar™ Pump Series Page 3 of Electric...
All TriStar models
Page 4
... and pump controls must be in off position and filter manual air relief valve must be in off . Before servicing pool and spa circulation system, all system valves must be OPEN when starting system pump, fully open filter manual air relief valve. Motors operate at least 20 minutes prior to maintenance to defined instructions may cause severe personal injury or death. Failure to install according to existing filtration systems. WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Stand clear of bases available...
... and pump controls must be in off position and filter manual air relief valve must be in off . Before servicing pool and spa circulation system, all system valves must be OPEN when starting system pump, fully open filter manual air relief valve. Motors operate at least 20 minutes prior to maintenance to defined instructions may cause severe personal injury or death. Failure to install according to existing filtration systems. WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Stand clear of bases available...
All TriStar models
Page 5
.... TriStar™ Pump Series Page 5 of air for cooling. Pump mount must be tight (but not over-tightened). WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Suction lines should be as close to shield them from continuous direct heat. Suction line diameter must be level, rigid, and vibration free. Do NOT install pump and filter in the shade to pool as practical and run suction lines as direct as possible. Keep motor clean...
.... TriStar™ Pump Series Page 5 of air for cooling. Pump mount must be tight (but not over-tightened). WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Suction lines should be as close to shield them from continuous direct heat. Suction line diameter must be level, rigid, and vibration free. Do NOT install pump and filter in the shade to pool as practical and run suction lines as direct as possible. Keep motor clean...
All TriStar models
Page 6
... Electric Code (NEC). Insure that the electrical supply available agrees with a continuous wire. use size and type wire required by hand and then use a tool to all metal parts of Teflon tape, and re-install connector. Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the pressure wire connector provided on the motor housing and to engage fitting an additional 1 ½ turns. Plumbing Use Teflon tape to two layers of swimming pool, spa...
... Electric Code (NEC). Insure that the electrical supply available agrees with a continuous wire. use size and type wire required by hand and then use a tool to all metal parts of Teflon tape, and re-install connector. Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the pressure wire connector provided on the motor housing and to engage fitting an additional 1 ½ turns. Plumbing Use Teflon tape to two layers of swimming pool, spa...
All TriStar models
Page 7
... 50 psi (345 kPa) at a water temperature no longer than 100° F (38° C). 5. All electrical wiring MUST be in the system by fully opening filter manual air relief valve until a steady stream of 15 Electrical (cont'd.) Wiring WARNING - Ensure all parts to prevent leaks. 3. Immediately inspect all pump and system components are sealed properly to verify they are also on the same circuit, be permanently connected to Start-Up...
... 50 psi (345 kPa) at a water temperature no longer than 100° F (38° C). 5. All electrical wiring MUST be in the system by fully opening filter manual air relief valve until a steady stream of 15 Electrical (cont'd.) Wiring WARNING - Ensure all parts to prevent leaks. 3. Immediately inspect all pump and system components are sealed properly to verify they are also on the same circuit, be permanently connected to Start-Up...
All TriStar models
Page 8
... pump. ATTENTION - See filter owner's manual for the mechanical shaft seal. turn clockwise to suction pipe level. Before re-starting the pump. If pump does NOT prime within five minutes, stop motor and determine cause. Failure to do so may take up to pool/spa system directly in front of pump suction. Starting/Priming the Pump: Fill strainer housing with water to tighten cover. WARNING - CLOSE VALVES in suction and outlet pipes. 3. Failure to close filter manual air relief valve...
... pump. ATTENTION - See filter owner's manual for the mechanical shaft seal. turn clockwise to suction pipe level. Before re-starting the pump. If pump does NOT prime within five minutes, stop motor and determine cause. Failure to do so may take up to pool/spa system directly in front of pump suction. Starting/Priming the Pump: Fill strainer housing with water to tighten cover. WARNING - CLOSE VALVES in suction and outlet pipes. 3. Failure to close filter manual air relief valve...
All TriStar models
Page 9
.... To avoid dangerous or fatal electrical shock hazard, turn OFF power to clean. WARNING - WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS TriStar™ Pump Series Page 9 of water, re-install the strainer cover and drain plugs. Do NOT use this manual. Occasionally, shaft seals must be observed including the following. Remove drain plugs and strainer cover from obstruction to hose off motor. B. Drain all water from mounting pad, wiring (after power has been turned OFF), and piping. 4. Storage...
.... To avoid dangerous or fatal electrical shock hazard, turn OFF power to clean. WARNING - WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS TriStar™ Pump Series Page 9 of water, re-install the strainer cover and drain plugs. Do NOT use this manual. Occasionally, shaft seals must be observed including the following. Remove drain plugs and strainer cover from obstruction to hose off motor. B. Drain all water from mounting pad, wiring (after power has been turned OFF), and piping. 4. Storage...
All TriStar models
Page 10
... motor, using a 9/16" wrench or socket. Gently wipe the black, polished surface of the spring seal assembly (item #13) with a soft cotton cloth. Tighten snugly by rotating counterclockwise. Fasten assembly to disturb the diffuser gasket (item #8). 15. TriStar™ Pump Series Page 10 of 15 Shaft Seal Change Instructions (cont'd.) Removing the Motor Assembly (See Parts Diagram on page 11 of this manual for pump component locations.) 8. Removing the Impeller (See Parts Diagram...
... motor, using a 9/16" wrench or socket. Gently wipe the black, polished surface of the spring seal assembly (item #13) with a soft cotton cloth. Tighten snugly by rotating counterclockwise. Fasten assembly to disturb the diffuser gasket (item #8). 15. TriStar™ Pump Series Page 10 of 15 Shaft Seal Change Instructions (cont'd.) Removing the Motor Assembly (See Parts Diagram on page 11 of this manual for pump component locations.) 8. Removing the Impeller (See Parts Diagram...
All TriStar models
Page 11
... Connector, Union Gasket - 2 ea.) Union Gasket Pump Strainer Housing, 2" x 2 1/2" with screws. NOT Pressure Testable) Strainer Cover O-Ring Strainer Basket Diffuser Screw Diffuser O-Ring Diffuser Impeller Screw Impeller Ring Ctn. Parts Listing Ref. Qty. 1 1 1 10 10 10 15 1 10 1 1 1 WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS TriStar™ Pump Series Replacement Parts Parts Diagram Page 11 of 15 Detail of motor canopy with Drain Plugs, threaded style Strainer Cover Kit (Includes Strainer Cover, Lock Ring, O-Ring) Strainer Cover Kit (Biguanide Sanitizer...
... Connector, Union Gasket - 2 ea.) Union Gasket Pump Strainer Housing, 2" x 2 1/2" with screws. NOT Pressure Testable) Strainer Cover O-Ring Strainer Basket Diffuser Screw Diffuser O-Ring Diffuser Impeller Screw Impeller Ring Ctn. Parts Listing Ref. Qty. 1 1 1 10 10 10 15 1 10 1 1 1 WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS TriStar™ Pump Series Replacement Parts Parts Diagram Page 11 of 15 Detail of motor canopy with Drain Plugs, threaded style Strainer Cover Kit (Includes Strainer Cover, Lock Ring, O-Ring) Strainer Cover Kit (Biguanide Sanitizer...
All TriStar models
Page 12
... with Impeller Screw Shaft Seal Assembly Housing O-Ring Seal Plate Housing Insert/Seal Plate Spacer Kit Housing Bolt Motor Bolt Drain Plug with SP3220VSC.) * STA-RITE is a registered trademark of 15 Parts Listing (cont'd.) Ref. WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS and WHISPERFLO is a registered trademark of Sta-Rite Industries, Inc. Sta-Rite Industries, Inc. May only be used herein for existing STA-RITE and WHISPERFLO pump installations. are retrofit bases for identification purposes only. TriStar™ Pump Series...
... with Impeller Screw Shaft Seal Assembly Housing O-Ring Seal Plate Housing Insert/Seal Plate Spacer Kit Housing Bolt Motor Bolt Drain Plug with SP3220VSC.) * STA-RITE is a registered trademark of 15 Parts Listing (cont'd.) Ref. WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS and WHISPERFLO is a registered trademark of Sta-Rite Industries, Inc. Sta-Rite Industries, Inc. May only be used herein for existing STA-RITE and WHISPERFLO pump installations. are retrofit bases for identification purposes only. TriStar™ Pump Series...
All TriStar models
Page 13
... wiring diagram on pool wall. 3. Impeller jammed with water and cover o-ring is filled with debris. Solution: Make sure pump/strainer housing is clean. Ensure o-ring sealing surface is lubricated with "Jack's 327" and that the wiring gauge is corrected. NOTE - Solution: Tighten, repair, or replace valves. 4. Solution: Contact a qualified repair professional. ii. Check voltage to correct cause of 15 Troubleshooting Motor Will NOT Start - Check impeller for blocked suction line or dirty strainer basket. Generally, Check...
... wiring diagram on pool wall. 3. Impeller jammed with water and cover o-ring is filled with debris. Solution: Make sure pump/strainer housing is clean. Ensure o-ring sealing surface is lubricated with "Jack's 327" and that the wiring gauge is corrected. NOTE - Solution: Tighten, repair, or replace valves. 4. Solution: Contact a qualified repair professional. ii. Check voltage to correct cause of 15 Troubleshooting Motor Will NOT Start - Check impeller for blocked suction line or dirty strainer basket. Generally, Check...
All TriStar models
Page 14
....COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS D.E. filters - Inspect other plumbing connections and tighten as per manufacturer's instructions; Holding hand over return fitting will allow chlorinated water to seep into bearings wiping out the grease causing bearing to whine. backwash as per manufacturer's instructions; clean or replace cartridge. 4. Plugged, restricted, or damaged impeller. Foreign matter in pool, and unrestricted discharge return lines. Solution: Sand filters - TriStar™ Pump Series Page 14 of filter, valve partially closed (high gauge...
....COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS D.E. filters - Inspect other plumbing connections and tighten as per manufacturer's instructions; Holding hand over return fitting will allow chlorinated water to seep into bearings wiping out the grease causing bearing to whine. backwash as per manufacturer's instructions; clean or replace cartridge. 4. Plugged, restricted, or damaged impeller. Foreign matter in pool, and unrestricted discharge return lines. Solution: Sand filters - TriStar™ Pump Series Page 14 of filter, valve partially closed (high gauge...
All TriStar models
Page 15
... limitation of purchase. TriStar™ Pump Series Page 15 of 15 HAYWARD® LIMITED WARRANTY This pump was inspected before shipment from Hayward: □ Pump □ Filter □ Automatic Pool Cleaner □ Light □ Chlorinator □ Skimmer □ Heater □ Heat Pump □ Salt/Chlorine Generator □ Controls WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS To original purchasers of this pump, Hayward Pool Products, 620 Division Street, Elizabeth, New Jersey, warrants its pump housing/strainer to you...
... limitation of purchase. TriStar™ Pump Series Page 15 of 15 HAYWARD® LIMITED WARRANTY This pump was inspected before shipment from Hayward: □ Pump □ Filter □ Automatic Pool Cleaner □ Light □ Chlorinator □ Skimmer □ Heater □ Heat Pump □ Salt/Chlorine Generator □ Controls WWW.HAYWARDPOOL.COM USE ONLY HAYWARD GENUINE REPLACEMENT PARTS To original purchasers of this pump, Hayward Pool Products, 620 Division Street, Elizabeth, New Jersey, warrants its pump housing/strainer to you...