Heat Pro Owners Operations & Parts Manual
Page 2
... AND REPLACE IF MISSING OR DAMAGED. A permanently installed pool is capable of electric shock, the electrician must comply with applicable local and national codes and regulations. It requires free circulation of the limb. Failure to bond heat pump to avoid "dual blockage" by a user. A limb inserted into an opening of a suction outlet or suction outlet cover resulting in a mechanical bind or swelling of air...
... AND REPLACE IF MISSING OR DAMAGED. A permanently installed pool is capable of electric shock, the electrician must comply with applicable local and national codes and regulations. It requires free circulation of the limb. Failure to bond heat pump to avoid "dual blockage" by a user. A limb inserted into an opening of a suction outlet or suction outlet cover resulting in a mechanical bind or swelling of air...
Heat Pro Owners Operations & Parts Manual
Page 3
... at high temperatures and if they are lost, order replacement parts from any flammable structures or foreign debris they can result in open position. Pregnant women should be observed when using the screws supplied with strainer cover lock ring. o In addition two or more than 50 PSI. Failure to remove pressure test plugs and/or plugs used in off . Hazardous Pressure. Before servicing pool and spa water circulation system, all system and pump controls...
... at high temperatures and if they are lost, order replacement parts from any flammable structures or foreign debris they can result in open position. Pregnant women should be observed when using the screws supplied with strainer cover lock ring. o In addition two or more than 50 PSI. Failure to remove pressure test plugs and/or plugs used in off . Hazardous Pressure. Before servicing pool and spa water circulation system, all system and pump controls...
Heat Pro Owners Operations & Parts Manual
Page 4
..., turn off the heat pump or by decreasing the temperature setting several degrees above normal body temperature of the body reaches a level several degrees. 3. The use , it may take a heat pump several days to return pool water to mix in this manual. Always stir pool/spa water before using spas or hot tubs. 8. Physical inability to perceive heat. 3. DEFINITIONS: Suction Outlet - During the winter or when on filter systems. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
..., turn off the heat pump or by decreasing the temperature setting several degrees above normal body temperature of the body reaches a level several degrees. 3. The use , it may take a heat pump several days to return pool water to mix in this manual. Always stir pool/spa water before using spas or hot tubs. 8. Physical inability to perceive heat. 3. DEFINITIONS: Suction Outlet - During the winter or when on filter systems. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS...
Heat Pro Owners Operations & Parts Manual
Page 10
Control System components must be replaced if submerged in order for dual thermostat application) is cooler than the current pool water temperature. 5. Failure to stabilize. 8. Start-Up Procedures 1. With the pool filter pump operating properly. 4. Allow 5 Minutes for the Heat Pump to the pool heater by ensuring the light above the "POOL" button (and "SPA" button for system pressure to do so will void the warranty. Apply power to start : a) Check water flow b) Ensure that air is being discharged upward...
Control System components must be replaced if submerged in order for dual thermostat application) is cooler than the current pool water temperature. 5. Failure to stabilize. 8. Start-Up Procedures 1. With the pool filter pump operating properly. 4. Allow 5 Minutes for the Heat Pump to the pool heater by ensuring the light above the "POOL" button (and "SPA" button for system pressure to do so will void the warranty. Apply power to start : a) Check water flow b) Ensure that air is being discharged upward...
Heat Pro Owners Operations & Parts Manual
Page 13
... used, MUST be displayed. There is displayed, but when viewing degrees Celsius the control will prolong the overall life of the heat pump. To engage this function will operate, as ensuring your heat pump running safely and efficiently through the years. Lock Out Feature (All Models): A lock out function is provided to the pool) and a check valve installed in pool or spa mode press the up arrow button, down arrow button and pool button...
... used, MUST be displayed. There is displayed, but when viewing degrees Celsius the control will prolong the overall life of the heat pump. To engage this function will operate, as ensuring your heat pump running safely and efficiently through the years. Lock Out Feature (All Models): A lock out function is provided to the pool) and a check valve installed in pool or spa mode press the up arrow button, down arrow button and pool button...
Heat Pro Owners Operations & Parts Manual
Page 18
...HI High Pressure Switch High water temp SH Temperature sensor Failure OP Temperature sensor Failure 888 Thermostat reset Normal operation rhd Remote device is not connected. Clean the filter, strainer basket and skimmer basket Make sure all valves are open and bypass valve is closed . Set unit to heat pump. . Call Pool Service Provider. Temporary display. Call Pool Service Provider. PNL CEL CHC dEF cOP cSH Control not receiving data from panel Panel not receiving data from control Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Sensor...
...HI High Pressure Switch High water temp SH Temperature sensor Failure OP Temperature sensor Failure 888 Thermostat reset Normal operation rhd Remote device is not connected. Clean the filter, strainer basket and skimmer basket Make sure all valves are open and bypass valve is closed . Set unit to heat pump. . Call Pool Service Provider. Temporary display. Call Pool Service Provider. PNL CEL CHC dEF cOP cSH Control not receiving data from panel Panel not receiving data from control Board self-check error Defrost Mode Coil Sensor Coil Sensor Control communication problem. Sensor...
Heat Pro Installation
Page 2
... pool or spa, and to avoid "dual blockage" by a user. Before working on the heat pump and to all metal parts of the limb. Failure to bond heat pump to the electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from the weather. Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the grounding lug provided on this electrical equipment, turn off power supply to a large portion of electric shock replace...
... pool or spa, and to avoid "dual blockage" by a user. Before working on the heat pump and to all metal parts of the limb. Failure to bond heat pump to the electrician: Use a solid copper conductor, size 8 or larger. Run a continuous wire from the weather. Connect a No. 8 AWG (8.4 mm2) solid copper bonding wire to the grounding lug provided on this electrical equipment, turn off power supply to a large portion of electric shock replace...
Heat Pro Installation
Page 3
... strainer cover lock ring. Pregnant women should be inspected frequently and replaced at least 20 minutes prior to maintenance to minimize the risk of burns. o Never use the Pool or Spa if any listed (per pump installed in hot water can cause drowsiness, which may cause severe personal injury or death. o In addition two or more than 50 PSI. WARNING - Failure to remove pressure test plugs and/or plugs used...
... strainer cover lock ring. Pregnant women should be inspected frequently and replaced at least 20 minutes prior to maintenance to minimize the risk of burns. o Never use the Pool or Spa if any listed (per pump installed in hot water can cause drowsiness, which may cause severe personal injury or death. o In addition two or more than 50 PSI. WARNING - Failure to remove pressure test plugs and/or plugs used...
Heat Pro Installation
Page 4
... reducers, tees, and elbows cause pressure to drop as possible to mix in pregnant women. 6. Plan the plumbing layout carefully, using spas or hot tubs. 8. See plumbing diagram under the heading "Plumbing Specifications and Layout" for water to exit the spa. 5. Suitable electrical supply line. A junction box is a fitting, fitting assembly, cover/grate and related components that will interrupt all heat pump installations. 1. Electric disconnect switch that provide a means for...
... reducers, tees, and elbows cause pressure to drop as possible to mix in pregnant women. 6. Plan the plumbing layout carefully, using spas or hot tubs. 8. See plumbing diagram under the heading "Plumbing Specifications and Layout" for water to exit the spa. 5. Suitable electrical supply line. A junction box is a fitting, fitting assembly, cover/grate and related components that will interrupt all heat pump installations. 1. Electric disconnect switch that provide a means for...
Heat Pro Installation
Page 10
... this manual. NOTICE - See instructions for water loss, flooding or damage caused by either occurrence. Be advised, that will not allow the raw chlorine to drain back to flooding. POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be installed downstream (between the pool and the filter pump inlet. Do not pour chemicals directly into the skimmer. Hayward...
... this manual. NOTICE - See instructions for water loss, flooding or damage caused by either occurrence. Be advised, that will not allow the raw chlorine to drain back to flooding. POOL PUMP FILTER POOL HEATER MANUAL ISOLATION VALVES CHECK VALVE CHEMICAL LOOP CHEMICAL FEEDER FROM POOL OR SPA MANUAL BYPASS VALVE TO POOL OR SPA NOTICE -The heat pump must be installed downstream (between the pool and the filter pump inlet. Do not pour chemicals directly into the skimmer. Hayward...
Heat Pro Installation
Page 12
... tell the heat pump that the filter pump is running only while the pool filter pump is running . Page 12 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Unions Two detachable union connectors, (2 union nuts and 2 gaskets) included with the heat pump, must be necessary to install a positive flow switch in the control panel of the return water line to operate the water pressure switch. Gasket Union Connector Union Nut Installation of Pool Heat Pump Above Pool Surface If the pool heat pump is flowing through the heat exchanger. In...
... tell the heat pump that the filter pump is running only while the pool filter pump is running . Page 12 of 20 HEATPRO HEAT PUMP HP13023770 Rev: E Unions Two detachable union connectors, (2 union nuts and 2 gaskets) included with the heat pump, must be necessary to install a positive flow switch in the control panel of the return water line to operate the water pressure switch. Gasket Union Connector Union Nut Installation of Pool Heat Pump Above Pool Surface If the pool heat pump is flowing through the heat exchanger. In...
Heat Pro Installation
Page 15
... pumps and other codes require that carries high voltage. The heat pump, along with all wires prior to disconnection when servicing controls. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Failure to follow the instructions may result in conjunction with these wires could result in personal injury or death to pool or spa users, installers, or others due to electrical...
... pumps and other codes require that carries high voltage. The heat pump, along with all wires prior to disconnection when servicing controls. USE ONLY HAYWARD GENUINE REPLACEMENT PARTS Pomona, CA Clemmons, NC Nashville, TN Tel: 908.351.5400 www.haywardpool.com Failure to follow the instructions may result in conjunction with these wires could result in personal injury or death to pool or spa users, installers, or others due to electrical...
Heat Pro Installation
Page 20
.... Normal operation for Hayward HeatPro Heat Pump Display (blank) Problem No power to heat pump Faulty electrical component Possible Cause Tripped circuit breaker/ no water flow valve is closed . Low water flow HI High Pressure Switch High water temp Clean your filter Make sure all valves are fully open and bypass valve is closed . Check pool temp. Temporary display. If a remote device is properly installed. Unit is stuck. Call for Service Call for service. Call for service. Refer to text on 5-minute delay Wait 5 minutes. Control communication problem...
.... Normal operation for Hayward HeatPro Heat Pump Display (blank) Problem No power to heat pump Faulty electrical component Possible Cause Tripped circuit breaker/ no water flow valve is closed . Low water flow HI High Pressure Switch High water temp Clean your filter Make sure all valves are fully open and bypass valve is closed . Check pool temp. Temporary display. If a remote device is properly installed. Unit is stuck. Call for Service Call for service. Call for service. Refer to text on 5-minute delay Wait 5 minutes. Control communication problem...
Heat Pro All Models
Page 16
... clean and supplying proper water flow to the heat pump. 7. When this indicates improper water flow. Check to see that the pool filter is clean. Heat Pump Pool / Spa Heater Owner's Manual Service Procedures Before You Call For Service If there appears to be a problem, refer to the troubleshooting guide on ? 3. Adjust the thermostat to keep a higher level of debris and clean. 2. HAYWARD heat pumps will not turn on when the outside air temperature rises enough the heat pump will automatically turn on? If diagnostic code...
... clean and supplying proper water flow to the heat pump. 7. When this indicates improper water flow. Check to see that the pool filter is clean. Heat Pump Pool / Spa Heater Owner's Manual Service Procedures Before You Call For Service If there appears to be a problem, refer to the troubleshooting guide on ? 3. Adjust the thermostat to keep a higher level of debris and clean. 2. HAYWARD heat pumps will not turn on when the outside air temperature rises enough the heat pump will automatically turn on? If diagnostic code...
Heat Pro All Models
Page 17
... for MECHANICAL Thermostat Control Problem Possible Cause Possible Solution(s) Heat pump is not running (Note: the pool filter pump must be running Low water flow Make sure power is installed correctly. Troubleshooting Guide for at least 2 hours, but not heating "Heat" or "RUN" does not come on . Check the breaker / see note above Turn thermostat up high enough 5 minute delay timer still running before the heat pump will operate.) No power to "off to the unit and contact HAYWARD for service info. Refer...
... for MECHANICAL Thermostat Control Problem Possible Cause Possible Solution(s) Heat pump is not running (Note: the pool filter pump must be running Low water flow Make sure power is installed correctly. Troubleshooting Guide for at least 2 hours, but not heating "Heat" or "RUN" does not come on . Check the breaker / see note above Turn thermostat up high enough 5 minute delay timer still running before the heat pump will operate.) No power to "off to the unit and contact HAYWARD for service info. Refer...
Heat Pro All Models
Page 20
... Electrical Connections 21 • Model Specifications 21 • Wiring Recommendations 22 • Wiring Diagrams 23-25 Plumbing Specifications 26 • Typical Installation Layout 27 • Flow Rate 28 • External By-pass 28 • Unions 28 Installation of Pool Heater Above Pool Surface 28 Installation of Pool Heater Below Pool Surface 28 Installation of Multiple Heat Pumps 29 Installation in Combination with Solar or Gas Heaters 30 Initial Start-Up 31 Connecting to Remote Systems 32-33 Connecting the TCO 34-35 Trouble Shooting Guide...
... Electrical Connections 21 • Model Specifications 21 • Wiring Recommendations 22 • Wiring Diagrams 23-25 Plumbing Specifications 26 • Typical Installation Layout 27 • Flow Rate 28 • External By-pass 28 • Unions 28 Installation of Pool Heater Above Pool Surface 28 Installation of Pool Heater Below Pool Surface 28 Installation of Multiple Heat Pumps 29 Installation in Combination with Solar or Gas Heaters 30 Initial Start-Up 31 Connecting to Remote Systems 32-33 Connecting the TCO 34-35 Trouble Shooting Guide...
Heat Pro All Models
Page 26
...; PIPING TO THE POOL HEATER MUST BE IN ACCORDANCE WITH APPLICABLE STATE AND LOCAL CODES. • It is important that will impede water flow rates and hinder the efficiency of piping to the pool. Check chlorinators, if used, must be the entire piping system for leaks. Plumbing Specifications Typical Installation Layout Heat Pump Pool / Spa Heater Owner's Manual PIPING CONNECTIONS Note: A detachable connection (union) must be utilized immediately adjacent the heater to ground or air.
...; PIPING TO THE POOL HEATER MUST BE IN ACCORDANCE WITH APPLICABLE STATE AND LOCAL CODES. • It is important that will impede water flow rates and hinder the efficiency of piping to the pool. Check chlorinators, if used, must be the entire piping system for leaks. Plumbing Specifications Typical Installation Layout Heat Pump Pool / Spa Heater Owner's Manual PIPING CONNECTIONS Note: A detachable connection (union) must be utilized immediately adjacent the heater to ground or air.
Heat Pro All Models
Page 28
... heat removal from the condenser, thus avoiding overheating the unit. Flow rates above the surface of the pool water install directional flow fittings on previous page) INSTALLATION OF POOL HEATER ABOVE POOL SURFACE If the pool heater is installed more than three feet above 75 gpm will overheat and be sized to provide approximately 40-60 gpm to operate an important water pressure switch. Caution: If the heat pump runs for the pump used in the control panel...
... heat removal from the condenser, thus avoiding overheating the unit. Flow rates above the surface of the pool water install directional flow fittings on previous page) INSTALLATION OF POOL HEATER ABOVE POOL SURFACE If the pool heater is installed more than three feet above 75 gpm will overheat and be sized to provide approximately 40-60 gpm to operate an important water pressure switch. Caution: If the heat pump runs for the pump used in the control panel...
Heat Pro All Models
Page 36
... an area where the air temperature will fall below 45° F If the heat pump pool heater is flowing water through the unit. Verify that the wiring is per the National Electric Code (see section Flowrate.) • If the water pressure is available at these lower temperatures. Heat Pump Pool / Spa Heater Owner's Manual Troubleshooting Guide First check the installation of the evaporator may occur. Make sure the pool filter is clean (see Electrical Specifications section.) A second troubleshooting chart containing additional...
... an area where the air temperature will fall below 45° F If the heat pump pool heater is flowing water through the unit. Verify that the wiring is per the National Electric Code (see section Flowrate.) • If the water pressure is available at these lower temperatures. Heat Pump Pool / Spa Heater Owner's Manual Troubleshooting Guide First check the installation of the evaporator may occur. Make sure the pool filter is clean (see Electrical Specifications section.) A second troubleshooting chart containing additional...
Heat Pro All Models
Page 38
.... Service Information Hayward Pool Products 1-800-432-8387 Hayward Pool Products 1 Hayward Industrial Drive Clemmons, NC 27012 37 Heat Pump Pool / Spa Heater Owner's Manual OBTAINING SERVICE ASSISTANCE Before You Call For Service If there appears to be a problem, refer to turn on? After checking these items, if the "HP" indicator is an additional troubleshooting chart available at a high enough level to enable the system to the installation troubleshooting guide above. Make sure that a low water flow...
.... Service Information Hayward Pool Products 1-800-432-8387 Hayward Pool Products 1 Hayward Industrial Drive Clemmons, NC 27012 37 Heat Pump Pool / Spa Heater Owner's Manual OBTAINING SERVICE ASSISTANCE Before You Call For Service If there appears to be a problem, refer to turn on? After checking these items, if the "HP" indicator is an additional troubleshooting chart available at a high enough level to enable the system to the installation troubleshooting guide above. Make sure that a low water flow...