8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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...by the CD or DVD drive. • If you have copy protection software. Add-in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by following the instructions in the drive documentation.... • Reinstall the device driver. 73 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive • Make sure that the drive...
...by the CD or DVD drive. • If you have copy protection software. Add-in cards See "Expansion cards" on page 92. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by following the instructions in the drive documentation.... • Reinstall the device driver. 73 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive • Make sure that the drive...
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... drive. The regional code for Mexico is 1. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 Occasionally discs are turned up. The regional code for the United States and Canada is 4. If the DVD movie does not play these...Cleaning optical discs" on your computer. • Make sure that the DVD program has been installed on page 61. • Reinstall the appropriate device drivers. For more information, see "Cleaning optical discs" on page 61. • Shut down and restart your computer. • Make sure that the ...
... drive. The regional code for Mexico is 1. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 Occasionally discs are turned up. The regional code for the United States and Canada is 4. If the DVD movie does not play these...Cleaning optical discs" on your computer. • Make sure that the DVD program has been installed on page 61. • Reinstall the appropriate device drivers. For more information, see "Cleaning optical discs" on page 61. • Shut down and restart your computer. • Make sure that the ...
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...; Adjust the brightness and contrast controls. • Change the display settings. For more information, see the "Customizing" chapter in your computer. • Reinstall the device driver. If the display is turned on, the power LED should be lit. • Make sure that the video cable is no picture • Adjust the...
...; Adjust the brightness and contrast controls. • Change the display settings. For more information, see the "Customizing" chapter in your computer. • Reinstall the device driver. If the display is turned on, the power LED should be lit. • Make sure that the video cable is no picture • Adjust the...
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..." error message • Make sure that nothing is resting on the keyboard. • Make sure that might be stuck, then restart your computer. 81 www.gateway.com Connecting to a Web site takes too long Many factors can of air with your Internet service provider (ISP) is set up correctly. Contact your... of the telephone lines in correctly. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see your ISP for technical support.
..." error message • Make sure that nothing is resting on the keyboard. • Make sure that might be stuck, then restart your computer. 81 www.gateway.com Connecting to a Web site takes too long Many factors can of air with your Internet service provider (ISP) is set up correctly. Contact your... of the telephone lines in correctly. Keyboard The keyboard does not work • Make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see your ISP for technical support.
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...an online/offline button that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to work offline: 1 ...many files at one time, you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in the Search ...
...an online/offline button that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to work offline: 1 ...many files at one time, you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Help For more information about printer troubleshooting, click Start, then click Help and Support. Type the phrase printer troubleshooter in the Search ...
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...page 73 or in the Search Help box, then press ENTER. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For more information, see "Configuring the audio jacks" on page 31. For more information about sound troubleshooting... options, you should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers • Make sure that mute controls are turned off. Recovering your system). Type ...
...page 73 or in the Search Help box, then press ENTER. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For more information, see "Configuring the audio jacks" on page 31. For more information about sound troubleshooting... options, you should create a set of the computer's software (also called recovering or restoring your system You can solve most conditions. www.gateway.com Sound You are not getting sound from the speakers • Make sure that mute controls are turned off. Recovering your system). Type ...
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... "Recovering your system using the Windows DVD" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the...
... "Recovering your system using the Windows DVD" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 For instructions, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the...
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...system recovery discs, then click Next. 95 The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new ....) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you like to recover your pre-installed software and device drivers, in case you need to use them later for...
...system recovery discs, then click Next. 95 The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new ....) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The What would you like to recover your pre-installed software and device drivers, in case you need to use them later for...
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... 4 Insert a blank, recordable disc into a recordable disc drive, then click Next. The disc recording begins. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of x, and so on . 6 If multiple discs are for disc 1 of the specified type, click I have enough discs, choose a different...
... 4 Insert a blank, recordable disc into a recordable disc drive, then click Next. The disc recording begins. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of x, and so on . 6 If multiple discs are for disc 1 of the specified type, click I have enough discs, choose a different...
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...-installed, click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - Important If you have created. The Gateway Recovery Center opens. www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs...
...-installed, click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - Important If you have created. The Gateway Recovery Center opens. www.gateway.com Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs...
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...recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. If a recovery disc ...does not offer the software or driver you need to recover, then click Next. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, ...
...recovery discs If you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. If a recovery disc ...does not offer the software or driver you need to recover, then click Next. CHAPTER 6: Troubleshooting 3 Click the software or driver you want to recover, ...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
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... restore in the Search Help box, then press ENTER. You can return to one of hard-to-resolve software problems, you install software or device drivers.
... restore in the Search Help box, then press ENTER. You can return to one of hard-to-resolve software problems, you install software or device drivers.
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Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. Caution A complete factory recovery deletes everything on your hard drive, back them up now. 102 The System Properties dialog box opens to the System Protection ...
Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. Caution A complete factory recovery deletes everything on your hard drive, back them up now. 102 The System Properties dialog box opens to the System Protection ...
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...original hard drive, you the progress of your computer's DVD-capable drives, then turn on or restart your computer's pre-installed software and device drivers. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You also need to boot from CD or DVD" appears, press any software that... Windows is complete window opens. 10 Click Finish, then click Restart. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of the system recovery. The Factory image recovery window opens, which shows you must...
...original hard drive, you the progress of your computer's DVD-capable drives, then turn on or restart your computer's pre-installed software and device drivers. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You also need to boot from CD or DVD" appears, press any software that... Windows is complete window opens. 10 Click Finish, then click Restart. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of the system recovery. The Factory image recovery window opens, which shows you must...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512158 - Gateway Computer User Guide
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... read this manual carefully to help you with the best product possible. Visit the Gateway Support Web site at affordable prices. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with the outstanding quality...
... read this manual carefully to help you with the best product possible. Visit the Gateway Support Web site at affordable prices. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with the outstanding quality...