8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
8512418 - Gateway Reference Guide
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... page 24. • Your computer may not be able to play these CDs on your computer restarts. www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 Audio See "Sound" on page 78. For more information, see "Identifying optical drive types" on page 61...
... page 24. • Your computer may not be able to play these CDs on your computer restarts. www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 Audio See "Sound" on page 78. For more information, see "Identifying optical drive types" on page 61...
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...Try a different disc. Occasionally discs are turned off. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 The regional code for the disc is facing up, then try again. • Some music CDs have copy protection software. The regional code ... code and your DVD drive's regional code may not be able to play these CDs on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that you have external speakers attached, make sure that the speakers...
...Try a different disc. Occasionally discs are turned off. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 The regional code for the disc is facing up, then try again. • Some music CDs have copy protection software. The regional code ... code and your DVD drive's regional code may not be able to play these CDs on page 61. • Reinstall the appropriate device drivers. CHAPTER 6: Troubleshooting An audio CD does not produce sound • Make sure that you have external speakers attached, make sure that the speakers...
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... not correct • Change the screen resolution from the drive. For more information, see the "Customizing Windows" chapter in your computer. • Reinstall the device driver. For more information, see your online User Guide. If the display is turned on your computer. CHAPTER 6: Troubleshooting The diskette drive LED is dim or...
... not correct • Change the screen resolution from the drive. For more information, see the "Customizing Windows" chapter in your computer. • Reinstall the device driver. For more information, see your online User Guide. If the display is turned on your computer. CHAPTER 6: Troubleshooting The diskette drive LED is dim or...
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www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing ... your Internet service provider (ISP) is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that your account with a narrow, straw-like extension to remove dust and lint trapped under the...
www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing ... your Internet service provider (ISP) is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Keyboard The keyboard does not work • Make sure that your account with a narrow, straw-like extension to remove dust and lint trapped under the...
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... Support. To make sure that the printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time, you...; Wait until files have an online/offline button that the printer is online. See the printer documentation for instructions for instructions on installing the printer driver.
... Support. To make sure that the printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time, you...; Wait until files have an online/offline button that the printer is online. See the printer documentation for instructions for instructions on installing the printer driver.
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... sure that the speakers are turned on page 73 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Configuring the audio jacks" on page ...31. For more information about sound troubleshooting, click Start, then click Help and Support. Recovering your computer for software and device driver recovery" on page 30. • Make sure that the universal jacks are configured correctly. Caution To prepare your system You can solve most ...
... sure that the speakers are turned on page 73 or in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. For instructions, see "Configuring the audio jacks" on page ...31. For more information about sound troubleshooting, click Start, then click Help and Support. Recovering your computer for software and device driver recovery" on page 30. • Make sure that the universal jacks are configured correctly. Caution To prepare your system You can solve most ...
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... Windows DVD" on page 103. • To re-install your system to factory condition, see "Recovering your pre-installed software and device drivers using recovery discs, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you want...installed at the factory. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 102. To recover software and drivers that you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or ...
... Windows DVD" on page 103. • To re-install your system to factory condition, see "Recovering your pre-installed software and device drivers using recovery discs, see "Using Microsoft System Restore" on page 99. • If nothing else has solved the problem and you want...installed at the factory. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 102. To recover software and drivers that you created. (Your computer must create the discs) or by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or ...
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... Preparing for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Because these discs do ? Caution Although you may not be expecting to need recovery discs, we recommend that ... dialog box opens. 3 Click Create system recovery discs, then click Next. 95 The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. You should create your pre-installed software and drivers using a set . However, if you ever re-install Windows from your pre-installed ...
... Preparing for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Because these discs do ? Caution Although you may not be expecting to need recovery discs, we recommend that ... dialog box opens. 3 Click Create system recovery discs, then click Next. 95 The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. You should create your pre-installed software and drivers using a set . However, if you ever re-install Windows from your pre-installed ...
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... in the upper-right corner to create a full set , Recovery23 for . The disc recording begins. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you do not have enough discs, then click Next. window opens. 8 Click Finish. 9 Remove your computer...
... in the upper-right corner to create a full set , Recovery23 for . The disc recording begins. Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of recovery discs. 5 If you do not have enough discs, then click Next. window opens. 8 Click Finish. 9 Remove your computer...
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... 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you must recover your Start menu does not contain...
... 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 OR To recover device drivers that was pre-installed, click Programs, then click Application recovery. - www.gateway.com Recovering pre-installed software and drivers using software and driver recovery discs you must recover your Start menu does not contain...
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...recovery discs, each disc contains a unique set of software and drivers. To recover software and drivers using recovery discs If you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file... Grc_Vista.exe on the disc. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: ...
...recovery discs, each disc contains a unique set of software and drivers. To recover software and drivers using recovery discs If you need to recover, then click Next. If an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file... Grc_Vista.exe on the disc. Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. CHAPTER 6: ...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
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...: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. You can return to -resolve software problems, you install software or device drivers.
...: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. You can return to -resolve software problems, you install software or device drivers.
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... may need to recover its hard drive to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, back them up now. 102...
... may need to recover its hard drive to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your hard drive, back them up now. 102...
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...installed on or restart your computer. 3 When the prompt "Press any key to recover your computer's pre-installed software and device drivers. If you selected Recovery with automatic data backup in Step 8, you must recover your computer. For instructions, see "Recovering pre-installed software and... computer restarts in c:\backup. To completely re-install Windows: 1 If you can find your personal files, and create a set of software and driver recovery discs (if you the progress of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then...
...installed on or restart your computer. 3 When the prompt "Press any key to recover your computer's pre-installed software and device drivers. If you selected Recovery with automatic data backup in Step 8, you must recover your computer. For instructions, see "Recovering pre-installed software and... computer restarts in c:\backup. To completely re-install Windows: 1 If you can find your personal files, and create a set of software and driver recovery discs (if you the progress of valid boot devices appears. 4 Press the arrow keys to select the drive containing the Windows DVD, then...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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...high-quality, brand-name components at affordable prices. We are provided with fast, considerate service. Visit the Gateway Support Web site at Gateway. Use Help and Support to ensure that you quickly discover and use the many features of your new ... week and provides the most stringent quality control tests to answer questions about your Gateway computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with...
...high-quality, brand-name components at affordable prices. We are provided with fast, considerate service. Visit the Gateway Support Web site at Gateway. Use Help and Support to ensure that you quickly discover and use the many features of your new ... week and provides the most stringent quality control tests to answer questions about your Gateway computer. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to familiarize yourself with...