8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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..."Identifying optical drive types" on your computer. • Some music CDs have a DVD drive. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by following the instructions in the drive documentation.... • Reinstall the device driver. 73 Add-in alphabetical order. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive •...
..."Identifying optical drive types" on your computer. • Some music CDs have a DVD drive. Audio See "Sound" on page 78. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by following the instructions in the drive documentation.... • Reinstall the device driver. 73 Add-in alphabetical order. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive •...
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You may not match. • Reinstall the device driver. 74 To identify your computer. • Clean the disc. Occasionally discs are turned off. Your DVD drive's regional code must match. For more information, see "... the mute controls are flawed or become scratched and cannot be read by your DVD drive is on page 61. • Reinstall the appropriate device drivers. The regional code for the disc is determined by the DVD drive. • Clean the disc. The regional code for Mexico is facing up, then...
You may not match. • Reinstall the device driver. 74 To identify your computer. • Clean the disc. Occasionally discs are turned off. Your DVD drive's regional code must match. For more information, see "... the mute controls are flawed or become scratched and cannot be read by your DVD drive is on page 61. • Reinstall the appropriate device drivers. The regional code for the disc is determined by the DVD drive. • Clean the disc. The regional code for Mexico is facing up, then...
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... display warms up for bent or damaged pins. • Make sure that the display is dim or difficult to your computer. • Reinstall the device driver. For more information about display types, see your display and video card documentation. The computer is running, but there is no picture • Adjust the...
... display warms up for bent or damaged pins. • Make sure that the display is dim or difficult to your computer. • Reinstall the device driver. For more information about display types, see your display and video card documentation. The computer is running, but there is no picture • Adjust the...
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Keyboard The keyboard does not work • Make sure that might be stuck, then restart your computer. 81 www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, ... repeating or you see your ISP for technical support. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Contact your computer's setup poster. • Remove all extension cables and switch boxes. • Clean the keyboard by using an aerosol can affect Internet ...
Keyboard The keyboard does not work • Make sure that might be stuck, then restart your computer. 81 www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, ... repeating or you see your ISP for technical support. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. Contact your computer's setup poster. • Remove all extension cables and switch boxes. • Clean the keyboard by using an aerosol can affect Internet ...
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... window opens. 2 Click Hardware and Sound, then click the Printers category. See the printer documentation for instructions for instructions on installing the printer driver. The Printers window opens. 3 Right-click the printer you want to the printer. To make sure that the printer is not set to... be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 CHAPTER 6: Troubleshooting 3 Right-click the printer you want ...
... window opens. 2 Click Hardware and Sound, then click the Printers category. See the printer documentation for instructions for instructions on installing the printer driver. The Printers window opens. 3 Right-click the printer you want to the printer. To make sure that the printer is not set to... be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 CHAPTER 6: Troubleshooting 3 Right-click the printer you want ...
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... your system). For instructions, see "Adjusting the volume" on . • See the speaker setup poster to recover your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. For more information, see "Adjusting the volume" on page 30. ...Support. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make ...
... your system). For instructions, see "Adjusting the volume" on . • See the speaker setup poster to recover your computer for software and device driver recovery" on page 73 or in the Search Help box, then press ENTER. For more information, see "Adjusting the volume" on page 30. ...Support. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Problem solving may also involve re-installing some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make ...
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... system to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were pre-installed at the factory. For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two items of recovery discs...
... system to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were pre-installed at the factory. For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If only one or two items of recovery discs...
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... software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. Caution Although you may not be expecting to recover your pre-installed software and drivers from the ... a set . Because these discs do ? dialog box opens. 3 Click Create system recovery discs, then click Next. 95 www.gateway.com Preparing for a complete system recovery. (Your computer must have the opportunity. You should create your own set of discs for recovering...
... software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. Caution Although you may not be expecting to recover your pre-installed software and drivers from the ... a set . Because these discs do ? dialog box opens. 3 Click Create system recovery discs, then click Next. 95 www.gateway.com Preparing for a complete system recovery. (Your computer must have the opportunity. You should create your own set of discs for recovering...
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... discs and store them in the upper-right corner to create a full set , Recovery23 for . Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of blank discs you do not have enough discs, then click Next. If you are required, insert the additional blank...
... discs and store them in the upper-right corner to create a full set , Recovery23 for . Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of blank discs you do not have enough discs, then click Next. If you are required, insert the additional blank...
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... recovery. - For instructions, see "Recovering pre-installed software and drivers using software and driver recovery discs you must recover your software and drivers using recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 The Gateway Recovery Center opens. Important If you have recently reinstalled...
... recovery. - For instructions, see "Recovering pre-installed software and drivers using software and driver recovery discs you must recover your software and drivers using recovery discs" on page 97. 2 To recover software that were pre-installed, click Hardware, then click Device driver recovery. 97 The Gateway Recovery Center opens. Important If you have recently reinstalled...
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... recover, then click Next. If a recovery disc does not offer the software or driver you want to recover, try another disc. The Gateway Recovery Center starts. 98 Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click...
... recover, then click Next. If a recovery disc does not offer the software or driver you want to recover, try another disc. The Gateway Recovery Center starts. 98 Recovering pre-installed software and drivers using recovery discs: 1 Insert a software and driver recovery disc into a CD or DVD drive. If an AutoPlay dialog box appears, click...
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www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of driver you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you have a multiple-disc set of driver you want to recover. - OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99
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You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. Windows automatically creates an additional restore point each day, and also each time ...
You can return to one of these restore points to -resolve software problems, you install software or device drivers. Type windows system restore in the Search Help box, then press ENTER. Windows automatically creates an additional restore point each day, and also each time ...
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... time), then click Create. The restore point is called a factory recovery. Recovering your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its factory condition If your system to its hard drive to the System Protection tab. 3 Click Create.
... time), then click Create. The restore point is called a factory recovery. Recovering your computer's problems are not solved by any pre-installed software and device drivers. If you may need to recover its factory condition If your system to its hard drive to the System Protection tab. 3 Click Create.
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...automatic data backup in Step 8, you created to recover your computer's pre-installed software and device drivers. For instructions, see "To create discs for recovering pre-installed software and drivers:" on your keyboard. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. When recovery is finished..., the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up your backed up files in its original factory condition. The Factory image recovery...
...automatic data backup in Step 8, you created to recover your computer's pre-installed software and device drivers. For instructions, see "To create discs for recovering pre-installed software and drivers:" on your keyboard. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. When recovery is finished..., the Recovery is completely re-installed, use the software and driver recovery discs you can still run Windows, back up your backed up files in its original factory condition. The Factory image recovery...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512158 - Gateway Computer User Guide
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...to help you keep your computer in good operating condition. If you ever have made an excellent decision choosing Gateway. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control... customer service department will provide you for years to help information, troubleshooters, and automated support. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to come.
...to help you keep your computer in good operating condition. If you ever have made an excellent decision choosing Gateway. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most stringent quality control... customer service department will provide you for years to help information, troubleshooters, and automated support. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to come.