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... 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the ...system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway...
... 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the front bezel 52 Closing the case 53 Replacing the side panel 53 Replacing the front bezel 54 Installing memory 55 Replacing the ...system battery 57 6 Troubleshooting 59 Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway...
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TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case.
TTOeencclhhinSSeuusppupppooprrottrHPt:hoounrse:: ((UCa.Sn.)ada) 9004394 Online support: Tech Support Phone: (U.S.) (Canada) Tech Support Hours: 9004394 8 www.gateway.com Chapter 1: Getting Help Gateway contact information To help you locate Gateway contact information, you can find the Gateway Web site, Online Support, and technical support contact information on the label located on the side of your computer case.
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...hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Power connector Case cover thumbscrew Rear speaker jack (optional) Ethernet (network) jack IEEE 1394/FireWire™/ i.Link...™ ports (optional) Parallel port S-Video out jack (optional) TV Tuner (optional) Modem jack Case cover thumbscrew 12 Voltage switch Audio in/side speaker jack Headphone/front speaker jack Microphone jack Center/subwoofer jack (optional) S/PDIF jack...
...hardware options and port locations may vary from the illustration below. Chapter 2: Checking Out Your Gateway Computer Desktop PC Back Your computer includes the following components. Power connector Case cover thumbscrew Rear speaker jack (optional) Ethernet (network) jack IEEE 1394/FireWire™/ i.Link...™ ports (optional) Parallel port S-Video out jack (optional) TV Tuner (optional) Modem jack Case cover thumbscrew 12 Voltage switch Audio in/side speaker jack Headphone/front speaker jack Microphone jack Center/subwoofer jack (optional) S/PDIF jack...
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... at the factory with the correct voltage for your hard drive. Plug the other peripheral device" on your area. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack ...Description Plug the power cord into this , the voltage switch should always be moved to this guide, click Start, All Programs, then click Gateway Documentation. Remove these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other areas of the cable into...
... at the factory with the correct voltage for your hard drive. Plug the other peripheral device" on your area. Component Icon Power connector Case cover thumbscrews Rear speaker jack (black plug) (optional) Ethernet (network) jack IEEE 1394 ports Parallel port S-Video (TV) out jack ...Description Plug the power cord into this , the voltage switch should always be moved to this guide, click Start, All Programs, then click Gateway Documentation. Remove these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other areas of the cable into...
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... of your computer includes the product key code for your computer model and serial number. www.gateway.com 15 Label information varies by model, features ordered, and location. Gateway Technical Support will need this section are for assistance. Gateway model and serial number The label on the back or side of your computer...
... of your computer includes the product key code for your computer model and serial number. www.gateway.com 15 Label information varies by model, features ordered, and location. Gateway Technical Support will need this section are for assistance. Gateway model and serial number The label on the back or side of your computer...
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Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 41
Chapter 5 Maintaining Your Computer • Caring for your computer • Updating Windows • Protecting your computer from viruses • Cleaning your computer • Restoring your system • Opening the computer case • Adding memory and replacing the battery 41
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... keyboard You should clean the keyboard occasionally by air circulated through your system. Use a damp, lint-free cloth to replace it. 46 www.gateway.com If the keyboard does not work after it again. Always turn off and unplugged, brush the dust away from the inside of your computer...water into the vents. Cleaning your computer Keeping your computer and turn off , but some electrical current still flows through the vents on the case, so keep your computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from dust helps keep the ...
... keyboard You should clean the keyboard occasionally by air circulated through your system. Use a damp, lint-free cloth to replace it. 46 www.gateway.com If the keyboard does not work after it again. Always turn off and unplugged, brush the dust away from the inside of your computer...water into the vents. Cleaning your computer Keeping your computer and turn off , but some electrical current still flows through the vents on the case, so keep your computer. To avoid possible injury from electrical shock, unplug the power cord and modem cable from dust helps keep the ...
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... permanently damage electrostatic discharge-sensitive components in your computer and unplug the power cord and modem and network cables before opening the computer case, follow these guidelines: ■ Turn off your computer. Before working with computer components, follow these guidelines: ■ Avoid static-...it to a bare metal part of your computer. Warning To prevent risk of electric shock, do not insert any surface. 50 www.gateway.com Never slide expansion cards or components over any object into the vent holes of the power supply. ■ Touch a bare metal...
... permanently damage electrostatic discharge-sensitive components in your computer and unplug the power cord and modem and network cables before opening the computer case, follow these guidelines: ■ Turn off your computer. Before working with computer components, follow these guidelines: ■ Avoid static-...it to a bare metal part of your computer. Warning To prevent risk of electric shock, do not insert any surface. 50 www.gateway.com Never slide expansion cards or components over any object into the vent holes of the power supply. ■ Touch a bare metal...
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Thumbscrews www.gateway.com 51 Opening the case Opening the case Your computer case provides easy access to drain any residual power from your computer, then unplug the power cord, modem cable, and network cable before opening the case. Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer. 4 Remove the...
Thumbscrews www.gateway.com 51 Opening the case Opening the case Your computer case provides easy access to drain any residual power from your computer, then unplug the power cord, modem cable, and network cable before opening the case. Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer. 4 Remove the...
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Closing the case Closing the case Replacing the side panel To replace the side panel: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the panel tabs into the front case notches, then swing the side panel toward the back of the computer to secure it into place. 3 Replace the two side panel thumbscrews. 4 Reconnect the cables and power cord. www.gateway.com 53
Closing the case Closing the case Replacing the side panel To replace the side panel: 1 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. 2 Align the panel tabs into the front case notches, then swing the side panel toward the back of the computer to secure it into place. 3 Replace the two side panel thumbscrews. 4 Reconnect the cables and power cord. www.gateway.com 53
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Chapter 5: Maintaining Your Computer Replacing the front bezel To replace the front bezel: ■ Align the tabs in the left side of the bezel with the notches in the left side of the case, then press the right side of the bezel against the case until it clicks into place. 54 www.gateway.com
Chapter 5: Maintaining Your Computer Replacing the front bezel To replace the front bezel: ■ Align the tabs in the left side of the bezel with the notches in the left side of the case, then press the right side of the bezel against the case until it clicks into place. 54 www.gateway.com
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... removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. To avoid scratching the case, place it on a towel or other non-abrasive surface. 3 Find the memory module banks on your system board. 4 If you install the correct type... of memory module for your computer on page 51. 2 For more stability, place your computer. www.gateway.com 55 To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on its side. OR...
... removing a DIMM from the memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. To avoid scratching the case, place it on a towel or other non-abrasive surface. 3 Find the memory module banks on your system board. 4 If you install the correct type... of memory module for your computer on page 51. 2 For more stability, place your computer. www.gateway.com 55 To install or replace DIMM memory: 1 Remove the side panel by following the instructions in "Removing the side panel" on its side. OR...
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...the side panel" on page 51. 6 For more stability, place your computer on the system board and note its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Dispose of explosion if battery is incorrectly ...in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. www.gateway.com 57 Replace only with the same or equivalent type recommended by following the manufacturer's instructions. To replace the battery: 1 Restart your computer,...
...the side panel" on page 51. 6 For more stability, place your computer on the system board and note its side. To avoid scratching the case, place it on a towel or other non-abrasive surface. 7 Locate the old battery on its orientation. Dispose of explosion if battery is incorrectly ...in the BIOS Setup utility are not saved when you turn off your computer. 2 During the restart, press and hold the F1 key. www.gateway.com 57 Replace only with the same or equivalent type recommended by following the manufacturer's instructions. To replace the battery: 1 Restart your computer,...
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... work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 60 www.gateway.com The message may help . First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer...if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Warning To avoid bodily injury, do not attempt to your computer and an AC...
... work, make sure that you followed each instruction. ■ If an error occurs in the Search box , then click the arrow. 60 www.gateway.com The message may help . First steps If you have problems with your computer, try these safety guidelines: ■ Never remove your computer...if: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. Warning To avoid bodily injury, do not attempt to your computer and an AC...
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...: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. ■ Have your problem, including the exact text of any error messages,... and the steps you have you follow these recommendations before contacting Gateway Customer Care: ■ Make sure that is nearby at the time of this chapter. If you use a surge protector, make sure that ...
...: ■ Power cords or plugs are damaged ■ Liquid has been spilled into your computer ■ Your computer was dropped ■ The case was damaged Instead, unplug your computer and contact a qualified computer technician. ■ Have your problem, including the exact text of any error messages,... and the steps you have you follow these recommendations before contacting Gateway Customer Care: ■ Make sure that is nearby at the time of this chapter. If you use a surge protector, make sure that ...
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...about Windows, click Start, then click Help and Support. Help and Support For more information, go online and log in. Training Gateway provides the following resources: ■ The printed or online documentation that provides answers to do I" questions on CD. All you... learning libraries. More than 450 online courses are available on Gateway computers. For more information www.gateway.com/training www.learnwithgateway.com 80 www.gateway.com In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in the Search box , then...
...about Windows, click Start, then click Help and Support. Help and Support For more information, go online and log in. Training Gateway provides the following resources: ■ The printed or online documentation that provides answers to do I" questions on CD. All you... learning libraries. More than 450 online courses are available on Gateway computers. For more information www.gateway.com/training www.learnwithgateway.com 80 www.gateway.com In many cases, additional product information and online documentation for Gateway-supplied hardware can be found in the Search box , then...
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... on your Ethernet card. For more information about opening your network running at the slowest component speed. A mixture of each Ethernet component. www.gateway.com 93 Most routers have the same workgroup name. ■ Make sure that all computers are using the same Subnet Mask. ■ If.../100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). The computer does not recognize an add-in your computer case, see "Opening the case" on your Ethernet card. ■ Reseat the card. For more information, see the documentation that came with your network have lights...
... on your Ethernet card. For more information about opening your network running at the slowest component speed. A mixture of each Ethernet component. www.gateway.com 93 Most routers have the same workgroup name. ■ Make sure that all computers are using the same Subnet Mask. ■ If.../100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). The computer does not recognize an add-in your computer case, see "Opening the case" on your Ethernet card. ■ Reseat the card. For more information, see the documentation that came with your network have lights...
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... does not exceed the extension cord ampere rating. ■ If your system is fitted with the same or equivalent type recommended by Gateway. 96 www.gateway.com Do not block or cover these instructions to help guard against voltage surges and buildup of static charges. To avoid electrical shock,... modem cables from the wall outlets before you provide adequate space, at the factory to the correct voltage. ■ Openings in the computer case are equipped with a three-wire power cord to make sure that the product is properly grounded when in the proper position for safety of...
... does not exceed the extension cord ampere rating. ■ If your system is fitted with the same or equivalent type recommended by Gateway. 96 www.gateway.com Do not block or cover these instructions to help guard against voltage surges and buildup of static charges. To avoid electrical shock,... modem cables from the wall outlets before you provide adequate space, at the factory to the correct voltage. ■ Openings in the computer case are equipped with a three-wire power cord to make sure that the product is properly grounded when in the proper position for safety of...
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... Warning To avoid electrical shock or equipment malfunction do not try to open the enclosure of a CD or DVD drive. www.gateway.com 99 The Department does not guarantee the equipment will operate to this equipment, or equipment malfunctions, may consist of any combination... a certified connector assembly. This certification means that the sum of the Ringer Equivalence Numbers of devices subject only to provide some cases, the inside wiring associated with an IC-compliant modem) The Industry Canada label identifies certified equipment. Before installing this manual may ...
... Warning To avoid electrical shock or equipment malfunction do not try to open the enclosure of a CD or DVD drive. www.gateway.com 99 The Department does not guarantee the equipment will operate to this equipment, or equipment malfunctions, may consist of any combination... a certified connector assembly. This certification means that the sum of the Ringer Equivalence Numbers of devices subject only to provide some cases, the inside wiring associated with an IC-compliant modem) The Industry Canada label identifies certified equipment. Before installing this manual may ...
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... extracted natural resources that potentially hazardous substances are not released into the environment and to maximize the use of our natural resources, Gateway provides the following these simple steps: ■ When your electrical or electronic equipment is available in your area. ■ If...back" to your local or regional waste collection administration for recycling. ■ In some cases, your "end of life" product may be "traded in" for credit towards the purchase of new Gateway equipment. You can reduce the amount of natural resources needed to produce electrical and electronic...
... extracted natural resources that potentially hazardous substances are not released into the environment and to maximize the use of our natural resources, Gateway provides the following these simple steps: ■ When your electrical or electronic equipment is available in your area. ■ If...back" to your local or regional waste collection administration for recycling. ■ In some cases, your "end of life" product may be "traded in" for credit towards the purchase of new Gateway equipment. You can reduce the amount of natural resources needed to produce electrical and electronic...