8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
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... to open the Select Your Computer Product box, then click your drivers. Contact Us Click Contact Us to access links to get drivers specific to view and purchase upgrades for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then... click Computers. To view support documents for BIOS and driver upgrades. Click the arrow button to...
... to open the Select Your Computer Product box, then click your drivers. Contact Us Click Contact Us to access links to get drivers specific to view and purchase upgrades for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then... click Computers. To view support documents for BIOS and driver upgrades. Click the arrow button to...
8511050 - Gateway Computer User Guide
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...in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, ...you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore ...
...in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, ...you may need to an earlier configuration. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore ...
8511050 - Gateway Computer User Guide
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... computer restarts. You may be able to play these CDs on page 47. ■ Restart your computer. ■ Clean the disc. www.gateway.com 61 Audio See "Sound" on page 75. Troubleshooting Troubleshooting Troubleshooting topics are enabled. ■ Make sure that the drive is facing up,.... ■ Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your add-in alphabetical order. For ...
... computer restarts. You may be able to play these CDs on page 47. ■ Restart your computer. ■ Clean the disc. www.gateway.com 61 Audio See "Sound" on page 75. Troubleshooting Troubleshooting Troubleshooting topics are enabled. ■ Make sure that the drive is facing up,.... ■ Make sure that the disc label is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your add-in alphabetical order. For ...
8511050 - Gateway Computer User Guide
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... the disc, disc documentation, or disc packaging. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ DVDs and DVD... your computer. ■ Make sure that the volume controls are turned off. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com
... the disc, disc documentation, or disc packaging. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ DVDs and DVD... your computer. ■ Make sure that the volume controls are turned off. Your DVD drive's regional code must match. You may not match. 62 www.gateway.com
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... to replace it . Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it . www.gateway.com 67 A keyboard character keeps repeating or you see the poster that might be stuck, then restart your computer. If the keyboard does not... work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet computers ...
... to replace it . Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it . www.gateway.com 67 A keyboard character keeps repeating or you see the poster that might be stuck, then restart your computer. If the keyboard does not... work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the Internet computers ...
8511050 - Gateway Computer User Guide
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... in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. Monitor The ...Start, then click Help and Support. Type the keyword screen resolution in Using Your Computer which has been included on your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow. Chapter 6: Troubleshooting...
... in and turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor cable is not correct Change the screen resolution from the Display Properties dialog box. Monitor The ...Start, then click Help and Support. Type the keyword screen resolution in Using Your Computer which has been included on your computer. 72 www.gateway.com Help and Support For more information, see "Adjusting the color depth" in the Search box , then click the arrow. Chapter 6: Troubleshooting...
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... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon..... Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. You see a "Printer is out of the printer you may want to work offline: 1 Click Start, then...
... If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon..... Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. You see a "Printer is out of the printer you may want to work offline: 1 Click Start, then...
8511050 - Gateway Computer User Guide
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...you must install one. to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of components rated at different speeds will... is already installed on your computers To determine if Ethernet is not listed, you are using for your network running at accessories.gateway.com. If one is already installed on your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP address assignment ...
...you must install one. to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of components rated at different speeds will... is already installed on your computers To determine if Ethernet is not listed, you are using for your network running at accessories.gateway.com. If one is already installed on your Ethernet cards for additional network hardware ■ DHCP server/dynamic IP address assignment ...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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... 11 Slide the new drive into the slots on the CD. 24 If you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any jumper settings on the old drive and set the jumper as instructed by the drive's user... the four screws you removed previously. 12 Slide the drive bay back into your computer, making sure that came with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn...
... 11 Slide the new drive into the slots on the CD. 24 If you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, note any jumper settings on the old drive and set the jumper as instructed by the drive's user... the four screws you removed previously. 12 Slide the drive bay back into your computer, making sure that came with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn...