8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8511050 - Gateway Computer User Guide
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
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...click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Downloads Click Downloads to get drivers specific to help you get the latest software updates for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then ... Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your drivers. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Click Call Us to customer care with a live technician, including chat and e-mail...
...click Submit. For more information, see "Telephone support" on page 78. 4 www.gateway.com Downloads Click Downloads to get drivers specific to help you get the latest software updates for BIOS and driver upgrades. Click the arrow button to open the Select Your Computer Product box, then ... Browse All Downloads to walk through a step-by-step wizard to view a list of Gateway telephone numbers for your drivers. Contact Us Click Contact Us to access links to get a list of all Gateway computers. Click Call Us to customer care with a live technician, including chat and e-mail...
8511050 - Gateway Computer User Guide
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...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install ...a program or change a setting in the HelpSpot Search box , then click the arrow. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore ...
...Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com To reinstall your program or driver. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install ...a program or change a setting in the HelpSpot Search box , then click the arrow. Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to use Microsoft System Restore to restore ...
8511050 - Gateway Computer User Guide
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...-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 75. www.gateway.com 61 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■...
...-in alphabetical order. Add-in cards The computer does not recognize an add-in the drive documentation. ■ Reinstall the device driver. Audio See "Sound" on page 75. www.gateway.com 61 For more information, see the documentation that the disc label is configured correctly by the CD or DVD drive. ■...
8511050 - Gateway Computer User Guide
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... turned up , then try again. ■ Some music CDs have a DVD drive. The regional code for Mexico is 4. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Clean the disc. To identify your computer. ■ Make sure... that the DVD program has been installed on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are flawed or become scratched and cannot be read by your computer. ■ Clean the disc. If the...
... turned up , then try again. ■ Some music CDs have a DVD drive. The regional code for Mexico is 4. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Clean the disc. To identify your computer. ■ Make sure... that the DVD program has been installed on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are flawed or become scratched and cannot be read by your computer. ■ Clean the disc. If the...
8511050 - Gateway Computer User Guide
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... not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your...
... not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it. www.gateway.com 67 A keyboard character keeps repeating or you see the poster that came with your...
8511050 - Gateway Computer User Guide
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...of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel.... To access this guide, click Start, All Programs, then click Gateway Documentation. The Control Panel window opens. If your hard drive. The computer is running but there is not correct Change the screen resolution ...
...of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is connected to your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel.... To access this guide, click Start, All Programs, then click Gateway Documentation. The Control Panel window opens. If your hard drive. The computer is running but there is not correct Change the screen resolution ...
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...more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one... a "Printer queue is full" error message ■ Make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer is out of the printer you need to work offline. See the guide that the printer is in the Search...
...more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files at one... a "Printer queue is full" error message ■ Make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer is out of the printer you need to work offline. See the guide that the printer is in the Search...
8511050 - Gateway Computer User Guide
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...to automatically configure network and IP addresses Determining if an Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything ...(100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. The Device Manager window opens. 3 Click the plus (+) in front of components rated at different...
...to automatically configure network and IP addresses Determining if an Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything ...(100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. The Device Manager window opens. 3 Click the plus (+) in front of components rated at different...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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...computer using the screw you removed previously. 12 Slide the drive bay back into the slots on the bottom of your computer, then install the drivers and applications by following any jumper settings on the old drive and set the jumper as instructed by the drive's user guide. Hard drive ... slots 13 Secure the drive bay to the bay using the four screws you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, use your notes from Step 3. 15 Replace the side panel by following the instructions in "Replacing the ...
...computer using the screw you removed previously. 12 Slide the drive bay back into the slots on the bottom of your computer, then install the drivers and applications by following any jumper settings on the old drive and set the jumper as instructed by the drive's user guide. Hard drive ... slots 13 Secure the drive bay to the bay using the four screws you removed previously. 14 Connect the drive cables. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you are replacing a drive, use your notes from Step 3. 15 Replace the side panel by following the instructions in "Replacing the ...