8511050 - Gateway Computer User Guide
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8511050 - Gateway Computer User Guide
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8511050 - Gateway Computer User Guide
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8511050 - Gateway Computer User Guide
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... to access utilities to help you get the latest software updates for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Click the arrow... button to access product documentation, specifications, and guides for BIOS and driver upgrades. Contact Us Click Contact Us to access links to get drivers specific to your model...
... to access utilities to help you get the latest software updates for all the products that Gateway supports. For more information, see "Telephone support" on page 78. 4 www.gateway.com Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Click the arrow... button to access product documentation, specifications, and guides for BIOS and driver upgrades. Contact Us Click Contact Us to access links to get drivers specific to your model...
8511050 - Gateway Computer User Guide
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... on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System...
... on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on-screen instructions. 48 www.gateway.com To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System...
8511050 - Gateway Computer User Guide
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.... Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 77. You may be experiencing some temporary memory problems. Shut down and restart your computer restarts. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on your computer. ■...
.... Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. Battery See "Power" on page 77. You may be experiencing some temporary memory problems. Shut down and restart your computer restarts. www.gateway.com 61 For more information, see "Cleaning CDs or DVDs" on your computer. ■...
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... turned off. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the...Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To be able to play a DVD, the disc's regional code and your DVD drive's regional code may not... disc, disc documentation, or disc packaging. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. The regional code for the disc.
... turned off. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 37. ■ Make sure that the...Clean the disc. For more information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To be able to play a DVD, the disc's regional code and your DVD drive's regional code may not... disc, disc documentation, or disc packaging. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. The regional code for the disc.
8511050 - Gateway Computer User Guide
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... keyboard cable is not stuck. If the keyboard does not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People...9632; Remove all extension cables and switch boxes. ■ Clean the keyboard by using it again. Contact your ISP for technical support. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Keyboard The keyboard does not work after it dries, you may ...
... keyboard cable is not stuck. If the keyboard does not work ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message ■ Make sure that nothing is resting on your computer People...9632; Remove all extension cables and switch boxes. ■ Clean the keyboard by using it again. Contact your ISP for technical support. www.gateway.com 67 Liquid spilled in the keyboard If you spilled liquid in correctly. Keyboard The keyboard does not work after it dries, you may ...
8511050 - Gateway Computer User Guide
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... click Help and Support. Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in Category View, click...resolution from the Display Properties dialog box. If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click ...
... click Help and Support. Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com To access this guide, click Start, All Programs, then click Gateway Documentation. Help and Support For more information, see "Adjusting the color depth" in Category View, click...resolution from the Display Properties dialog box. If your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click ...
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... the printer is not set to use. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the...you may want to work offline. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter...
... the printer is not set to use. Chapter 6: Troubleshooting ■ Reinstall the printer driver. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the...you may want to work offline. To make sure that the printer is not set to press after adding paper. 76 www.gateway.com Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Type the keyword printer troubleshooter...
8511050 - Gateway Computer User Guide
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...Device Manager window opens. 3 Click the plus (+) in your computer is already installed on installing the card and any required drivers. 84 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of Network adapters. The... Control Panel. A mixture of Ethernet you are using for your network, you must install one is in your network running at accessories.gateway.com. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network needs,...
...Device Manager window opens. 3 Click the plus (+) in your computer is already installed on installing the card and any required drivers. 84 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of Network adapters. The... Control Panel. A mixture of Ethernet you are using for your network, you must install one is in your network running at accessories.gateway.com. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the model includes everything your network needs,...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
8511625 - Gateway Computer Hardware Reference (6-Bay Micro BTX Case)
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If you are replacing a drive, note any instructions printed on the bottom of the bay align with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn ... If Windows does not start, install Windows using the screw you are adding a new drive, set the jumper on your computer. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you removed previously. 14 Connect the drive cables.
If you are replacing a drive, note any instructions printed on the bottom of the bay align with your computer, then install the drivers and applications by following the instructions in "Replacing the side panel" on page 16. 16 Reconnect all external cables and the power cord. 17 Turn ... If Windows does not start, install Windows using the screw you are adding a new drive, set the jumper on your computer. CHAPTER 3: Maintenance Basics www.gateway.com 10 If you removed previously. 14 Connect the drive cables.