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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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...to help you get drivers specific to view information about warranties and special offers. Product Support Click Product Support to get a list of all Gateway computers. Downloads Click Downloads to view a list of Gateway telephone numbers for all the products that Gateway supports. Click Browse ... wizard to get the latest software updates for your computer, type your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Click Call Us to locate your serial number in the Serial Number...
...to help you get drivers specific to view information about warranties and special offers. Product Support Click Product Support to get a list of all Gateway computers. Downloads Click Downloads to view a list of Gateway telephone numbers for all the products that Gateway supports. Click Browse ... wizard to get the latest software updates for your computer, type your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com To view support documents for BIOS and driver upgrades. Click Call Us to locate your serial number in the Serial Number...
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... to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To... run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway...
... to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To... run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway...
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... able to play these CDs on page 77. You may be read by following the instructions in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61 Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your add-in alphabetical order. Troubleshooting...
... able to play these CDs on page 77. You may be read by following the instructions in the drive documentation. ■ Reinstall the device driver. www.gateway.com 61 Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your add-in alphabetical order. Troubleshooting...
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... be read by your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47.... ■ Reinstall the audio device drivers. To identify your computer. ■ Clean the disc. Occasionally discs are turned off. For more...
... be read by your DVD drive's regional code may not match. 62 www.gateway.com The regional code for the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 47.... ■ Reinstall the audio device drivers. To identify your computer. ■ Clean the disc. Occasionally discs are turned off. For more...
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Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the ...keyboard. ■ Make sure that a key is plugged in correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the ...
Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. For more information, see the poster that came with your computer. ■ Remove all extension cables and switch boxes. ■ Clean the ...keyboard. ■ Make sure that a key is plugged in correctly. Clean the keyboard and turn off your computer and unplug the keyboard. www.gateway.com 67 Troubleshooting ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition of the ...
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...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem... Click OK twice to your hard drive. The Control Panel window opens. Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. If your Control Panel is not correct Change ...
...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem... Click OK twice to your hard drive. The Control Panel window opens. Type the keyword screen resolution in and turned on your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. If your Control Panel is not correct Change ...
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If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ... Panel. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Most printers...
If your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error message ... Panel. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com The Control Panel window opens. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. Most printers...
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...To determine if Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. The Control Panel window opens. If your Control Panel is in .... 2 Click/Double-click System, click the Hardware tab, then click Device Manager. Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. Use the documentation that do not have Ethernet already installed. If one...
...To determine if Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. The Control Panel window opens. If your Control Panel is in .... 2 Click/Double-click System, click the Hardware tab, then click Device Manager. Creating an Ethernet network Installing Ethernet cards and drivers After you have determined the type of the slowest rated component. Use the documentation that do not have Ethernet already installed. If one...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29...Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive indicator 11 troubleshooting 65 ...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...