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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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..., then click Submit. Resources Click Resources to access utilities to get drivers specific to view and purchase upgrades for all the products that Gateway supports. To view support documents for BIOS and driver upgrades. Downloads Click Downloads to help you get the latest software updates...Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to customer care with a live technician, including chat and e-mail. Upgrade Center Click Upgrade Center to your drivers. By entering your serial number you manage your...
..., then click Submit. Resources Click Resources to access utilities to get drivers specific to view and purchase upgrades for all the products that Gateway supports. To view support documents for BIOS and driver upgrades. Downloads Click Downloads to help you get the latest software updates...Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to customer care with a live technician, including chat and e-mail. Upgrade Center Click Upgrade Center to your drivers. By entering your serial number you manage your...
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...Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help ... about System Restore, click Start, then click Help and Support. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft...
...Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Help ... about System Restore, click Start, then click Help and Support. To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. Chapter 5: Maintaining Your Computer Restoring your system Microsoft...
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... ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. ■ Reinstall the device driver. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Clean the disc. Make sure that the IDE controllers are.... For more information, see the documentation that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■...
... ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. ■ Reinstall the device driver. For more information, see "Cleaning CDs or DVDs" on your computer. ■ Clean the disc. Make sure that the IDE controllers are.... For more information, see the documentation that the drive is facing up, then try again. ■ Try a different disc. www.gateway.com 61 Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■...
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... is facing up . For more information, see "Adjusting the volume" on your computer. ■ Clean the disc. You may not match. 62 www.gateway.com A DVD movie will not play a DVD, the disc's regional code and your computer. ■ Clean the disc. Occasionally discs are turned off....not be read by your computer's delivery address. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are connected correctly and securely. ■ Shut down and restart your DVD drive is facing up, ...
... is facing up . For more information, see "Adjusting the volume" on your computer. ■ Clean the disc. You may not match. 62 www.gateway.com A DVD movie will not play a DVD, the disc's regional code and your computer. ■ Clean the disc. Occasionally discs are turned off....not be read by your computer's delivery address. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the volume controls are connected correctly and securely. ■ Shut down and restart your DVD drive is facing up, ...
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..., performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67 Press each key to loosen a key that the keyboard cable is set up correctly. Keyboard The keyboard does not work after it dries...
..., performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. www.gateway.com 67 Press each key to loosen a key that the keyboard cable is set up correctly. Keyboard The keyboard does not work after it dries...
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... screen resolution is in Using Your Computer which has been included on . To access this guide, click Start, All Programs, then click Gateway Documentation. Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. If the monitor is... Type the keyword screen resolution in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
... screen resolution is in Using Your Computer which has been included on . To access this guide, click Start, All Programs, then click Gateway Documentation. Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. If the monitor is... Type the keyword screen resolution in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
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...message After adding paper, make sure that the printer is online. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that you need to clear the check mark. Most printers have been printed before sending additional files to the printer...not set to work offline. Chapter 6: Troubleshooting ■ Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make...
...message After adding paper, make sure that the printer is online. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that you need to clear the check mark. Most printers have been printed before sending additional files to the printer...not set to work offline. Chapter 6: Troubleshooting ■ Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make...
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... the computers that comes with your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the... on your network running at the speed of Network adapters. Use the documentation that do not have determined the type of components rated at accessories.gateway.com.
... the computers that comes with your Control Panel is already installed on installing the card and any required drivers. 84 www.gateway.com Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important For best results, all Ethernet components should be sure the... on your network running at the speed of Network adapters. Use the documentation that do not have determined the type of components rated at accessories.gateway.com.
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...