8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 4
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 5
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 9
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 10
... the latest software updates for your computer, type your drivers. Resources Click Resources to access utilities to get a list of all Gateway computers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to view information about... numbers for all the products that Gateway supports. Click the arrow button to access product documentation, specifications, and guides for both sales and support. Downloads Click Downloads to get drivers specific to your model number to open the Select Your Computer Product box, ...
... the latest software updates for your computer, type your drivers. Resources Click Resources to access utilities to get a list of all Gateway computers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Product Support Click Product Support to view information about... numbers for all the products that Gateway supports. Click the arrow button to access product documentation, specifications, and guides for both sales and support. Downloads Click Downloads to get drivers specific to your model number to open the Select Your Computer Product box, ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 54
...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System... in the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1...
...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System... in the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 67
Battery See "Power" on page 77. To identify your computer. ■ Some music CDs have installed the required software. www.gateway.com 61 Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your drive type, see "Identifying drive ... facing up, then try again. ■ Try a different disc. Make sure that the IDE controllers are listed in the drive documentation. ■ Reinstall the device driver. You may be able to play these CDs on page 47. ■ Restart your computer. ■ Clean the disc.
Battery See "Power" on page 77. To identify your computer. ■ Some music CDs have installed the required software. www.gateway.com 61 Add-in cards The computer does not recognize an add-in card ■ Shut down and restart your drive type, see "Identifying drive ... facing up, then try again. ■ Try a different disc. Make sure that the IDE controllers are listed in the drive documentation. ■ Reinstall the device driver. You may be able to play these CDs on page 47. ■ Restart your computer. ■ Clean the disc.
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 68
...your computer. ■ Clean the disc. For more information, see "Identifying drive types" on your DVD drive's regional code may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Make sure that the volume controls are turned off. To...to play a DVD, the disc's regional code and your drive type, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your DVD drive's regional code must match the regional code for the disc is 1. The regional code for Mexico is facing up . ...
...your computer. ■ Clean the disc. For more information, see "Identifying drive types" on your DVD drive's regional code may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Make sure that the volume controls are turned off. To...to play a DVD, the disc's regional code and your drive type, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. To identify your DVD drive's regional code must match the regional code for the disc is 1. The regional code for Mexico is facing up . ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 73
...trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Liquid spilled in the keyboard If you... and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. Press each key to drain it again. www.gateway.com 67 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is set up correctly. If the...
...trapped under the keys. ■ Try a keyboard that you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your ISP for technical support. Contact your computer and unplug the keyboard. Liquid spilled in the keyboard If you... and having multiple programs open on the keyboard. ■ Make sure that a key is not stuck. Press each key to drain it again. www.gateway.com 67 Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is set up correctly. If the...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 78
...information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is plugged in and turned on. ...Your Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 ...
...information about changing the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that the monitor cable is plugged in and turned on. ...Your Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. 5 ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 82
... your printer for adding additional memory. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error...printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Chapter ...
... your printer for adding additional memory. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is online. The Printers and Faxes window opens. 3 Right-click the name of paper" error...printer. ■ If you print large files or many files at one time, you may want to press after adding paper. 76 www.gateway.com Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Chapter ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 90
to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. If one . The Ethernet device installed in your computer: 1 Click Start, then click Control Panel. To order ... 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). If your Control Panel is already installed on your network running at accessories.gateway.com. such as a firewall to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computer is not listed,...
to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. If one . The Ethernet device installed in your computer: 1 Click Start, then click Control Panel. To order ... 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). If your Control Panel is already installed on your network running at accessories.gateway.com. such as a firewall to automatically configure network and IP addresses Determining if an Ethernet is already installed on your computer is not listed,...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 110
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 111
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
Page 115
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...