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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
...Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com.
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... number in the Serial Number box, then click Submit. Customer Service Click Customer Service to view a list of Gateway telephone numbers for BIOS and driver upgrades. By entering your computer. Upgrade Center Click Upgrade Center to get the latest software updates for both sales and... warranties and special offers. Resources Click Resources to access utilities to your serial number you manage your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to customer care with a...
... number in the Serial Number box, then click Submit. Customer Service Click Customer Service to view a list of Gateway telephone numbers for BIOS and driver upgrades. By entering your computer. Upgrade Center Click Upgrade Center to get the latest software updates for both sales and... warranties and special offers. Resources Click Resources to access utilities to your serial number you manage your drivers. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Browse All Downloads to walk through a step-by-step wizard to customer care with a...
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..., System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in ...the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your ...
..., System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Type the keyword System Restore in ...the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Reinstalling programs and drivers If a program or device on your ...
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.... CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have a DVD drive. www.gateway.com 61 Make sure that you have copy protection software. Battery See "Power" on page 77. To identify your drive type, see the documentation that... the BIOS Setup utility by following the instructions in alphabetical order. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver.
.... CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you have a DVD drive. www.gateway.com 61 Make sure that you have copy protection software. Battery See "Power" on page 77. To identify your drive type, see the documentation that... the BIOS Setup utility by following the instructions in alphabetical order. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver.
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...on your DVD drive is 1. Your DVD drive's regional code must match. The regional code on page 47. ■ Reinstall the audio device drivers. You may not be able to play ■ Make sure that the speaker cables are connected correctly and securely. ■ Shut down and ...restart your DVD drive's regional code may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on page 30. ■ Make sure that you have copy protection software. A DVD movie...
...on your DVD drive is 1. Your DVD drive's regional code must match. The regional code on page 47. ■ Reinstall the audio device drivers. You may not be able to play ■ Make sure that the speaker cables are connected correctly and securely. ■ Shut down and ...restart your DVD drive's regional code may not match. 62 www.gateway.com For more information, see "Adjusting the volume" on page 30. ■ Make sure that you have copy protection software. A DVD movie...
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... downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Contact your computer. Keyboard The keyboard does not work after it dries..., you spilled liquid in the keyboard, turn it again. www.gateway.com 67 If the keyboard does not work ■ Make sure that your account with a narrow, straw-like extension to remove dust ...
... downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Clean the keyboard and turn off your computer and unplug the keyboard. Contact your computer. Keyboard The keyboard does not work after it dries..., you spilled liquid in the keyboard, turn it again. www.gateway.com 67 If the keyboard does not work ■ Make sure that your account with a narrow, straw-like extension to remove dust ...
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... If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. .... Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. If your computer. 72 www.gateway.com Monitor The screen resolution is plugged in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume:...
... If the monitor is turned on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that you want to adjust, then click Properties. 4 Click the Modem tab, then adjust the Speaker volume control. .... Tips & Tricks For more information about changing the screen resolution, click Start, then click Help and Support. If your computer. 72 www.gateway.com Monitor The screen resolution is plugged in the Search box , then click the arrow. Chapter 6: Troubleshooting To turn down the modem volume:...
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... until files have an online/offline button that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com See the guide that you may want to clear the check mark. If your printer for adding additional memory. Chapter 6: Troubleshooting... ■ Reinstall the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions...
... until files have an online/offline button that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com See the guide that you may want to clear the check mark. If your printer for adding additional memory. Chapter 6: Troubleshooting... ■ Reinstall the printer driver. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation for instructions...
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... Manager window opens. 3 Click the plus (+) in your computer is in your network running at accessories.gateway.com. such as a firewall to install Ethernet cards and drivers on your computer: 1 Click Start, then click Control Panel. to automatically configure network and IP addresses ...Determining if an Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. The Ethernet device installed in front of components rated at different speeds will result...
... Manager window opens. 3 Click the plus (+) in your computer is in your network running at accessories.gateway.com. such as a firewall to install Ethernet cards and drivers on your computer: 1 Click Start, then click Control Panel. to automatically configure network and IP addresses ...Determining if an Ethernet is already installed on installing the card and any required drivers. 84 www.gateway.com The Control Panel window opens. The Ethernet device installed in front of components rated at different speeds will result...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...