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... poster that came with your computer. • BigFix*-Pre-installed for you on your Gateway computer, BigFix checks your computer for easyto-understand information on using your User Guide for problems and conflicts and ® lets you can trust, talk to learn more about it ...finds something. To access the online guide, click (Start), All Programs, then click Gateway Documentation. • Tech support-For help , continued......
... poster that came with your computer. • BigFix*-Pre-installed for you on your Gateway computer, BigFix checks your computer for easyto-understand information on using your User Guide for problems and conflicts and ® lets you can trust, talk to learn more about it ...finds something. To access the online guide, click (Start), All Programs, then click Gateway Documentation. • Tech support-For help , continued......
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keeping your computer safe Your Gateway computer comes with hardware and software features that can help you if something is detected 14 For more information on security, see"Protecting Your Computer"..., and Windows Defender-all built into Windows Vista • Norton 360-Reduces the chances of a virus affecting your computer • BigFix-Monitors your computer for problems, and alerts you keep your online user guide. Use these tools regularly to improve the security of personal information stored on your computer: • Windows...
keeping your computer safe Your Gateway computer comes with hardware and software features that can help you if something is detected 14 For more information on security, see"Protecting Your Computer"..., and Windows Defender-all built into Windows Vista • Norton 360-Reduces the chances of a virus affecting your computer • BigFix-Monitors your computer for problems, and alerts you keep your online user guide. Use these tools regularly to improve the security of personal information stored on your computer: • Windows...
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You can schedule automatic updates with Windows Update 16 For more information on security, see"Protecting Your Computer"in your computer secure. To run Windows Update, click (Start), All Programs, then click Windows Update and download high-priority updates. You should update Windows regularly to fix the problem. up-to-date security Windows Update If a hacker finds a way to bypass the security features built into Windows Vista, Microsoft creates a high-priority Windows update to keep your online user guide.
You can schedule automatic updates with Windows Update 16 For more information on security, see"Protecting Your Computer"in your computer secure. To run Windows Update, click (Start), All Programs, then click Windows Update and download high-priority updates. You should update Windows regularly to fix the problem. up-to-date security Windows Update If a hacker finds a way to bypass the security features built into Windows Vista, Microsoft creates a high-priority Windows update to keep your online user guide.
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... alerts you by flashing the blue taskbar icon ( ). BigFix monitors your online user guide. To fix the problem, click that icon and BigFix will open. It automatically gathers information about updates are provided here 18 For more about BigFix Details and ... and updates from BigFix sites on security, see"Protecting your Computer"in your computer for problems and conflicts. Click here for information about updates specific to your computer Click here to go directly to the Gateway Web support site Click here, then click Tutorial to learn more information on the Internet....
... alerts you by flashing the blue taskbar icon ( ). BigFix monitors your online user guide. To fix the problem, click that icon and BigFix will open. It automatically gathers information about updates are provided here 18 For more about BigFix Details and ... and updates from BigFix sites on security, see"Protecting your Computer"in your computer for problems and conflicts. Click here for information about updates specific to your computer Click here to go directly to the Gateway Web support site Click here, then click Tutorial to learn more information on the Internet....
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restoring your computer In the unlikely event that you experience software problems, the Windows Vista Backup and Restore Center lets you roll back your computer running again. You can return to one of these Restore Points to get your computer to a previous state when everything worked right. Windows Vista takes regular snapshots of the restore features in Windows, click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. 20 To take advantage of your system, called Restore Points. backing up a bit -
restoring your computer In the unlikely event that you experience software problems, the Windows Vista Backup and Restore Center lets you roll back your computer running again. You can return to one of these Restore Points to get your computer to a previous state when everything worked right. Windows Vista takes regular snapshots of the restore features in Windows, click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. 20 To take advantage of your system, called Restore Points. backing up a bit -
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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 2 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 2 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 14 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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www.gateway.com Using BigFix 63 Managing hard drive space 63 Checking hard drive space 64 Deleting unnecessary files 65 Checking the hard drive for errors 66 ... Memory card reader 84 Mouse 84 Keyboard 85 Files 85 Memory 87 Audio 88 Passwords 88 Expansion cards 89 Media Center 89 Checking for device problems 91 Recovering your system 92 Creating recovery discs 93 iii
www.gateway.com Using BigFix 63 Managing hard drive space 63 Checking hard drive space 64 Deleting unnecessary files 65 Checking the hard drive for errors 66 ... Memory card reader 84 Mouse 84 Keyboard 85 Files 85 Memory 87 Audio 88 Passwords 88 Expansion cards 89 Media Center 89 Checking for device problems 91 Recovering your system 92 Creating recovery discs 93 iii
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... day, and schedule a variety of tasks. If you type. • Do not slouch forward or lean far back. Avoiding discomfort and injury from power source problems Warning High voltages can increase to change your position, stretch your muscles, and relieve your computer during a power failure. Protect your computer can enter your...
... day, and schedule a variety of tasks. If you type. • Do not slouch forward or lean far back. Avoiding discomfort and injury from power source problems Warning High voltages can increase to change your position, stretch your muscles, and relieve your computer during a power failure. Protect your computer can enter your...
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... up files. 63 It automatically gathers information about BigFix, click Help, then click Tutorial. www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. To fix the problem, click on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several...
... up files. 63 It automatically gathers information about BigFix, click Help, then click Tutorial. www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. To fix the problem, click on the Internet. Whenever BigFix detects a problem, it alerts you can use to open BigFix. Managing hard drive space Windows provides several...
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... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you see a prompt asking you if you use your hard ... drive for errors: 1 Click (Start) then click Computer. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use Error-checking if you use your computer). Important Error checking...
... Checking the hard drive for errors The Error-checking program examines the hard drive for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you see a prompt asking you if you use your hard ... drive for errors: 1 Click (Start) then click Computer. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found by following the on the hard drive so Windows does not use Error-checking if you use your computer). Important Error checking...
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...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed ... Safety guidelines While troubleshooting your computer, follow these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed ... Safety guidelines While troubleshooting your computer, follow these things first: Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...
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...it. See more troubleshooting at "Modem (cable or DSL)" on page 80 for more information. If that the modem cable is widespread (a problem they are unable to solve). 76 CHAPTER 6: Troubleshooting Internet and networking Internet If you do not find a solution to connect, restart your ...the Internet • You may be networking related. OR - Type troubleshooting connections in this section, the issue may be experiencing problems. Close your ISP technical support to determine whether the Internet outage is securely plugged into the modem jack and not the Ethernet network...
...it. See more troubleshooting at "Modem (cable or DSL)" on page 80 for more information. If that the modem cable is widespread (a problem they are unable to solve). 76 CHAPTER 6: Troubleshooting Internet and networking Internet If you do not find a solution to connect, restart your ...the Internet • You may be networking related. OR - Type troubleshooting connections in this section, the issue may be experiencing problems. Close your ISP technical support to determine whether the Internet outage is securely plugged into the modem jack and not the Ethernet network...
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... correct code to the telephone line and the telephone line has a dial tone. • Remove any line splitters or surge protectors from which is a common problem that the modem dialing properties are correct. Contact your computer is connected to temporarily disable the service. • Make sure that can connect on page...
... correct code to the telephone line and the telephone line has a dial tone. • Remove any line splitters or surge protectors from which is a common problem that the modem dialing properties are correct. Contact your computer is connected to temporarily disable the service. • Make sure that can connect on page...
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...computer. • Run Windows modem diagnostics. Some telephone cables do not meet required cable standards and may lower the speed even further. www.gateway.com You cannot connect to 53K. If no data, or if you get an error such as line noise, telephone service provider equipment, ...or ISP limitations, may cause problems with your ISP for technical support. • Review the troubleshooting information under "Internet and networking" on page 76. Help For more information about...
...computer. • Run Windows modem diagnostics. Some telephone cables do not meet required cable standards and may lower the speed even further. www.gateway.com You cannot connect to 53K. If no data, or if you get an error such as line noise, telephone service provider equipment, ...or ISP limitations, may cause problems with your ISP for technical support. • Review the troubleshooting information under "Internet and networking" on page 76. Help For more information about...
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... For information on cleaning the disc, see "Cleaning optical discs" on page 62. For information on cleaning the disc, see "Checking for device problems" on page 62. 83 Help For more information about printer troubleshooting, click Start, then click Help and Support. For instructions, see "Cleaning optical...8226; Make sure that the disc is label side up , and make sure that the disc is clean and free from large scratches. www.gateway.com • Reinstall the printer driver. See your computer. See the printer documentation for instructions. • Wait until files have been printed...
... For information on cleaning the disc, see "Cleaning optical discs" on page 62. For information on cleaning the disc, see "Checking for device problems" on page 62. 83 Help For more information about printer troubleshooting, click Start, then click Help and Support. For instructions, see "Cleaning optical...8226; Make sure that the disc is label side up , and make sure that the disc is clean and free from large scratches. www.gateway.com • Reinstall the printer driver. See your computer. See the printer documentation for instructions. • Wait until files have been printed...
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Use a mouse pad or a surface with your mouse. For instructions, see "Checking for device problems" on page 91. • Your computer may have a printed or fabric pattern on it will recognize the card reader again. Memory card reader Drive letters ... in correctly. • Restart your computer. • Try a mouse you know is clean and free of the movie disc may be experiencing some temporary memory problems. Restart your computer. The DVD regional code for the United States and Canada is 1, and the regional code for North and South America is 4.
Use a mouse pad or a surface with your mouse. For instructions, see "Checking for device problems" on page 91. • Your computer may have a printed or fabric pattern on it will recognize the card reader again. Memory card reader Drive letters ... in correctly. • Restart your computer. • Try a mouse you know is clean and free of the movie disc may be experiencing some temporary memory problems. Restart your computer. The DVD regional code for the United States and Canada is 1, and the regional code for North and South America is 4.
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Help For more information about restoring deleted files, click Start, then click Help and Support. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 35. • A USB flash drive or a USB portable music player is connected to a working ..., then restart your computer case, see a "General failure reading drive C" error message • If your system" on page 92. To fix hard drive problems, run the error checking program. You get a "Data error" message • This may need to restore your computer to one of a defective area on...
Help For more information about restoring deleted files, click Start, then click Help and Support. For instructions on fixing hard drive problems, see "Checking the hard drive for errors" on page 35. • A USB flash drive or a USB portable music player is connected to a working ..., then restart your computer case, see a "General failure reading drive C" error message • If your system" on page 92. To fix hard drive problems, run the error checking program. You get a "Data error" message • This may need to restore your computer to one of a defective area on...
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... ENTER. Click Restart now and check for errors. After Windows has finished checking the drive for errors, it provides a summary of the problems that it finds. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. You see... (Start) then click Computer. www.gateway.com Checking the hard drive for errors Use Error-checking if you encounter hard drive problems. Error-checking examines the hard drive for file and folder problems, then corrects the data problems that it found. 4 Correct any problems that are found by following the on...
... ENTER. Click Restart now and check for errors. After Windows has finished checking the drive for errors, it provides a summary of the problems that it finds. Help For more information about checking the hard drive for errors, click Start, then click Help and Support. You see... (Start) then click Computer. www.gateway.com Checking the hard drive for errors Use Error-checking if you encounter hard drive problems. Error-checking examines the hard drive for file and folder problems, then corrects the data problems that it found. 4 Correct any problems that are found by following the on...
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...8226; Remove the card from your TV Many factors can significantly affect the video quality: • Cable connections-Loose cables can cause problems. Gateway recommends using high-quality video cables. 89 Other types of display devices, including TVs, may provide lower quality video. • Type ... is available only on Windows Vista Home Premium and Ultimate versions. Type Media Center in the Search Help box, then press ENTER. www.gateway.com Expansion cards The computer does not recognize an expansion card • Restart your TV and computer supports: • A/V cables (basic...
...8226; Remove the card from your TV Many factors can significantly affect the video quality: • Cable connections-Loose cables can cause problems. Gateway recommends using high-quality video cables. 89 Other types of display devices, including TVs, may provide lower quality video. • Type ... is available only on Windows Vista Home Premium and Ultimate versions. Type Media Center in the Search Help box, then press ENTER. www.gateway.com Expansion cards The computer does not recognize an expansion card • Restart your TV and computer supports: • A/V cables (basic...
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... click Properties and examine the information within each of problems on -screen prompts. - Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem. To check for future reference and troubleshooting. OR To...
... click Properties and examine the information within each of problems on -screen prompts. - Write down this information for device problems: 1 Click (Start), type device manager, then press ENTER. www.gateway.com Checking for device problems Faulty devices or corrupt device drivers can help pinpoint the problem. To check for future reference and troubleshooting. OR To...