8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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...a DVD, make sure that the disc label is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be read by pressing and holding F2 while your computer. • Clean ...Restart your computer, then enter the BIOS Setup utility by the CD or DVD drive. • If you have copy protection software. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 92. Add-in alphabetical order. To identify your drive type,...
...a DVD, make sure that the disc label is configured correctly by following the instructions in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be read by pressing and holding F2 while your computer. • Clean ...Restart your computer, then enter the BIOS Setup utility by the CD or DVD drive. • If you have copy protection software. www.gateway.com Troubleshooting Troubleshooting topics are listed in cards See "Expansion cards" on page 92. Add-in alphabetical order. To identify your drive type,...
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.... You may not be able to play , the disc's regional code and your DVD drive's regional code may not match. • Reinstall the device driver. 74 For more information, see "Adjusting the volume" on your computer. • Make sure that the mute controls are turned off. Your DVD drive's... on your computer. • DVDs and DVD drives contain regional codes that the disc label is on page 61. • Reinstall the appropriate device drivers. Occasionally discs are flawed or become scratched and cannot be able to play • Make sure that you have a DVD drive. The regional code ...
.... You may not be able to play , the disc's regional code and your DVD drive's regional code may not match. • Reinstall the device driver. 74 For more information, see "Adjusting the volume" on your computer. • Make sure that the mute controls are turned off. Your DVD drive's... on your computer. • DVDs and DVD drives contain regional codes that the disc label is on page 61. • Reinstall the appropriate device drivers. Occasionally discs are flawed or become scratched and cannot be able to play • Make sure that you have a DVD drive. The regional code ...
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... display and video card documentation. If the light stays on page 73. 76 Type the phrase screen resolution in your computer. • Reinstall the device driver. The color is lit continuously • Remove the diskette from the Display Settings dialog box. CHAPTER 6: Troubleshooting The diskette drive LED is not uniform •...
... display and video card documentation. If the light stays on page 73. 76 Type the phrase screen resolution in your computer. • Reinstall the device driver. The color is lit continuously • Remove the diskette from the Display Settings dialog box. CHAPTER 6: Troubleshooting The diskette drive LED is not uniform •...
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...complexity of air with your ISP for technical support. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting on your computer ...lint trapped under the keys. • Try a keyboard that you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open,...
...complexity of air with your ISP for technical support. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting on your computer ...lint trapped under the keys. • Try a keyboard that you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open,...
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... adding paper, make sure that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is not set to work offline. You see a "Printer queue is full" error message • Make sure that the... files have an online/offline button that you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92
... adding paper, make sure that came with your printer for adding additional memory. See the printer documentation for instructions for instructions on installing the printer driver. To make sure that the printer is not set to work offline. You see a "Printer queue is full" error message • Make sure that the... files have an online/offline button that you may want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. Type the phrase printer troubleshooter in the Search Help box, then press ENTER. 92
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...To prepare your system). For more information, see "Preparing for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. Problem solving may also involve re-installing some or all of the computer's software (also called ...recovering or restoring your computer for software and device driver recovery" on page 30. • Make sure that mute controls are turned off. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned...
...To prepare your system). For more information, see "Preparing for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. Problem solving may also involve re-installing some or all of the computer's software (also called ...recovering or restoring your computer for software and device driver recovery" on page 30. • Make sure that mute controls are turned off. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned...
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...to a previous state when everything was working correctly, the problem may be solved by using Gateway Recovery Center. 94 You can perform a partial recovery by recovering the software and device drivers that you need to follow that were pre-installed at the factory. CHAPTER 6: Troubleshooting ...If nothing else has solved the problem and you must have stopped working correctly. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your system to its factory condition" on page 94. If you upgrade...
...to a previous state when everything was working correctly, the problem may be solved by using Gateway Recovery Center. 94 You can perform a partial recovery by recovering the software and device drivers that you need to follow that were pre-installed at the factory. CHAPTER 6: Troubleshooting ...If nothing else has solved the problem and you must have stopped working correctly. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your system to its factory condition" on page 94. If you upgrade...
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... case you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Caution Although you may not be expecting to need recovery discs, we recommend that you prepare ... you ever re-install Windows from your hard drive. Because these discs do ? www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you have a recordable disc ...
... case you like to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. Caution Although you may not be expecting to need recovery discs, we recommend that you prepare ... you ever re-install Windows from your hard drive. Because these discs do ? www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you have a recordable disc ...
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... is created, your final disc, then label all of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to...
... is created, your final disc, then label all of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of the specified type, click I have enough discs, choose a different disc type, or click Cancel. Important Use a permanent marker to...
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... hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. OR To recover device drivers that was pre-installed, click Programs, then click...
... hard drive, and your Start menu does not contain Gateway Recovery Center as an option, you must recover your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. OR To recover device drivers that was pre-installed, click Programs, then click...
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...-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you need to recover, then click Next. If an AutoPlay... dialog box does not appear and Gateway Recovery Center does not start, open Computer and run...
...-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you need to recover, then click Next. If an AutoPlay... dialog box does not appear and Gateway Recovery Center does not start, open Computer and run...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. - www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99
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... the Search Help box, then press ENTER. You can return to one of these restore points to -resolve software problems, you install software or device drivers. To restore using Microsoft System Restore, click Start, then click Help and Support. Windows automatically creates an additional restore point each day, and also each...
... the Search Help box, then press ENTER. You can return to one of these restore points to -resolve software problems, you install software or device drivers. To restore using Microsoft System Restore, click Start, then click Help and Support. Windows automatically creates an additional restore point each day, and also each...
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... Create. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and...
... Create. The System Properties dialog box opens to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The restore point is called a factory recovery. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and...
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...DVD" appears, press any software that was not pre-installed on your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. When recovery is finished, the Recovery is completely re-installed, use... already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of software and driver recovery discs (if you created to select the drive containing the Windows DVD, then press ENTER...
...DVD" appears, press any software that was not pre-installed on your computer's pre-installed software and device drivers. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. When recovery is finished, the Recovery is completely re-installed, use... already done so). For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of software and driver recovery discs (if you created to select the drive containing the Windows DVD, then press ENTER...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 93, 94 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 93, 94 PS/2 port keyboard 8 mouse 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512779 - Gateway Computer User Guide (for computers with Windows Vista)
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...and enjoyment from your new Gateway computer for a topic in addition to ensure that you ever have made an excellent decision choosing Gateway. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, ...and personalized information about Windows and to come. Gateway stands behind our value commitment to our...
...and enjoyment from your new Gateway computer for a topic in addition to ensure that you ever have made an excellent decision choosing Gateway. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, ...and personalized information about Windows and to come. Gateway stands behind our value commitment to our...