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... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up a...
... (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to networking 82 Using... a network 82 Selecting a network connection 83 Creating an Ethernet network 89 Installing Ethernet cards and drivers 89 Making sure your broadband connection works 90 Naming the computers and the workgroup 90 Configuring the TCP/IP protocol 91 Setting up a...
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www.gateway.com 3 Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway eSupport Web site at support.gateway.com.
www.gateway.com 3 Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway eSupport Web site at support.gateway.com.
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...then click All Support Documents to technical support with a live technician, including chat and e-mail. By entering your serial number you get drivers specific to your account address. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides. Click Support...extensive library of how-to articles and videos on page 78. Product Support Click Product Support to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on topics, such as the status of your order or changing your ...
...then click All Support Documents to technical support with a live technician, including chat and e-mail. By entering your serial number you get drivers specific to your account address. Contact Us Click Contact Us to access links to access product documentation, specifications, and guides. Click Support...extensive library of how-to articles and videos on page 78. Product Support Click Product Support to view a list of Gateway telephone numbers for BIOS and driver upgrades. For more information, see "Telephone support" on topics, such as the status of your order or changing your ...
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... by the CD or DVD drive. ■ If you are trying to play a DVD, make sure that you have installed the required software. www.gateway.com 61 Audio See "Sound" on page 46. ■ Restart your computer, then enter the BIOS Setup utility by pressing and holding F1 while your...page 77. Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. You may be able to play these CDs on page 75. Add-in cards The computer does not recognize an add-in card ■ Shut...
... by the CD or DVD drive. ■ If you are trying to play a DVD, make sure that you have installed the required software. www.gateway.com 61 Audio See "Sound" on page 46. ■ Restart your computer, then enter the BIOS Setup utility by pressing and holding F1 while your...page 77. Occasionally discs are flawed or become scratched and cannot be read by following the instructions in the drive documentation. ■ Reinstall the device driver. You may be able to play these CDs on page 75. Add-in cards The computer does not recognize an add-in card ■ Shut...
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...; Make sure that the DVD program has been installed on your drive type, see "Adjusting the volume" on page 46. ■ Reinstall the audio device drivers. The regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 29. ■ Make sure that you have copy protection...; Make sure that the disc label is facing up, then try again. ■ Some music CDs have a DVD drive. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Clean the disc. To be read by your computer. ■ ...
...; Make sure that the DVD program has been installed on your drive type, see "Adjusting the volume" on page 46. ■ Reinstall the audio device drivers. The regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 29. ■ Make sure that you have copy protection...; Make sure that the disc label is facing up, then try again. ■ Some music CDs have a DVD drive. You may not match. 62 www.gateway.com A DVD movie will not play , the disc's regional code and your computer. ■ Clean the disc. To be read by your computer. ■ ...
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...error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that...and turn it upside down to drain it dries, you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. www.gateway.com 67 Keyboard The keyboard does not work after it . Let the keyboard dry before using an aerosol can of graphics and multimedia on...
...error message ■ Make sure that nothing is resting on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you have not received any mail ■ Click the receive button in your e-mail program. ■ Make sure that...and turn it upside down to drain it dries, you spilled liquid in the keyboard, turn off your computer and unplug the keyboard. www.gateway.com 67 Keyboard The keyboard does not work after it . Let the keyboard dry before using an aerosol can of graphics and multimedia on...
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...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in the Search box , then click the arrow. Tips & Tricks For more information about ... modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem ...
...is connected to the video port on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is plugged in the Search box , then click the arrow. Tips & Tricks For more information about ... modem volume: 1 Click Start, then click Control Panel. The Control Panel window opens. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the Modem ...
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...paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation... for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon....
...paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. See the printer documentation... for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon....
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... with your computer is listed. to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that do not have determined the type of Network...
... with your computer is listed. to eliminate the need to install Ethernet cards and drivers on installing the card and any required drivers. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that do not have determined the type of Network...
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... instructions included with your printer to your network. Then you can access them as though they were attached directly to install the printer drivers on your computer. If you share a folder, only the contents of that folder will be available to the network. The folder properties...■ View a network drive ■ Open and copy files stored on other network computers ■ Print documents on the network. 108 www.gateway.com If you share a drive, the entire contents of that drive will be available to everyone on network printers Important To share a printer among...
... instructions included with your printer to your network. Then you can access them as though they were attached directly to install the printer drivers on your computer. If you share a folder, only the contents of that folder will be available to the network. The folder properties...■ View a network drive ■ Open and copy files stored on other network computers ■ Print documents on the network. 108 www.gateway.com If you share a drive, the entire contents of that drive will be available to everyone on network printers Important To share a printer among...
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... are sending and receiving may be vulnerable. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the manufacturer's Web site. Connecting to get access through a hotspot, contact your network administrator for the ..., and coffee houses. You will provide you are away from . While you are sending the file from your company's network. www.gateway.com 113 To print files across the network, you send and receive e-mail, surf Web sites, or access your home office, hotspots...
... are sending and receiving may be vulnerable. Sharing your resources Printing files across the network Important Before you can obtain the printer driver and installation instructions from the manufacturer's Web site. Connecting to get access through a hotspot, contact your network administrator for the ..., and coffee houses. You will provide you are away from . While you are sending the file from your company's network. www.gateway.com 113 To print files across the network, you send and receive e-mail, surf Web sites, or access your home office, hotspots...
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... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack ...
... discharge (ESD) 48 entering IP address 91 subnet mask 91 ergonomics 20 eSupport 16 using 4 Ethernet connecting 31 installing cards 89 installing drivers 89 jack 31 Ethernet jack 13 Ethernet network creating 89 external audio jack 13, 14 F Fast Ethernet 87 faxes troubleshooting 70 files opening... specifications 16 Firewire port 11, 32 folders opening 29 sharing 108 front bezel removing 53 replacing 53 function keys 26 G game multi-player 83 Gateway eSupport 16 model number 15 serial number 15, 16 Web address 3 Web site 3 Gigabit Ethernet 87 H hard drive troubleshooting 65 headphone jack ...
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...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
...24, 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 4 updating Norton AntiVirus 43 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 streaming 82 S-Video out jack 13 video...Norton AntiVirus 43 voltage switch 13 volume adjusting 29 adjusting modem 71 controls 29 muting 29 troubleshooting 77 W WAN IP Address 95, 103 Web site Gateway 3 Windows file and printer sharing 108 New Connection Wizard 104 Product Key Code 15 Windows key 27 Windows Media Player 39 Windows Update 42 wired...
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
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...Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
...Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
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Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Visit the Gateway Support Web site at support.gateway.com. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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... wizard to access product documentation, specifications, and guides for both sales and support. Upgrade Center Click Upgrade Center to get drivers specific to help you manage your account and general information about warranties and special offers. Chapter 1: Getting Help Support Home Click...Home, then click Computers. For more information, see "Telephone support" on page 80. 4 www.gateway.com Downloads Click Downloads to view and purchase upgrades for BIOS and driver upgrades. Customer Service Click Customer Service to customer care with a live technician, including chat and ...
... wizard to access product documentation, specifications, and guides for both sales and support. Upgrade Center Click Upgrade Center to get drivers specific to help you manage your account and general information about warranties and special offers. Chapter 1: Getting Help Support Home Click...Home, then click Computers. For more information, see "Telephone support" on page 80. 4 www.gateway.com Downloads Click Downloads to view and purchase upgrades for BIOS and driver upgrades. Customer Service Click Customer Service to customer care with a live technician, including chat and ...
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...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System... in the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1...
...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. Type the keyword System... in the Control Panel, you may need to an earlier configuration. Reinstalling programs and drivers If a program or device on your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on -screen instructions. To run Microsoft System Restore: 1...
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...up, then try again. ■ Try a different disc. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you are trying to ...DVDs" on your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ If you have copy protection software. www.gateway.com 63 Audio See "Sound" on page 77. Occasionally discs are enabled. ■ Make sure that came with your add-in card ■...
...up, then try again. ■ Try a different disc. Troubleshooting Troubleshooting Troubleshooting topics are listed in the drive documentation. ■ Reinstall the device driver. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that you are trying to ...DVDs" on your computer, then enter the BIOS Setup utility by the CD or DVD drive. ■ If you have copy protection software. www.gateway.com 63 Audio See "Sound" on page 77. Occasionally discs are enabled. ■ Make sure that came with your add-in card ■...
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...■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on the disc, disc documentation, or disc packaging. For more ...information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the speaker cables are turned...again. ■ Some music CDs have a DVD drive. You may not match. 64 www.gateway.com
...■ Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on the disc, disc documentation, or disc packaging. For more ...information, see "Adjusting the volume" on page 47. ■ Reinstall the audio device drivers. For more information, see "Cleaning CDs or DVDs" on page 30. ■ Make sure that the speaker cables are turned...again. ■ Some music CDs have a DVD drive. You may not match. 64 www.gateway.com