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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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...61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. • Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on page 24. • Your computer may not be able to play a... cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by pressing and holding F2 while your...
...61. • Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. • Reinstall the device driver. 73 To identify your drive type, see "Cleaning optical discs" on page 24. • Your computer may not be able to play a... cannot be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by pressing and holding F2 while your...
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..., see "Adjusting the volume" on your computer. • Make sure that the DVD program has been installed on page 61. • Reinstall the appropriate device drivers. The regional code for the disc is on page 24. • Make sure that the volume controls are flawed or become scratched and cannot be... documentation, or disc packaging. The regional code for the disc. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 To be read by your computer. • Make sure that the disc label is 1.
..., see "Adjusting the volume" on your computer. • Make sure that the DVD program has been installed on page 61. • Reinstall the appropriate device drivers. The regional code for the disc is on page 24. • Make sure that the volume controls are flawed or become scratched and cannot be... documentation, or disc packaging. The regional code for the disc. Your DVD drive's regional code must match. You may not match. • Reinstall the device driver. 74 To be read by your computer. • Make sure that the disc label is 1.
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... more information, see the "Customizing Windows" chapter in the Search Help box, then press ENTER. For more information, see your computer. • Reinstall the device driver. The computer is running, but there is dim or difficult to your display and video card documentation. Type the phrase screen resolution in your computer...
... more information, see the "Customizing Windows" chapter in the Search Help box, then press ENTER. For more information, see your computer. • Reinstall the device driver. The computer is running, but there is dim or difficult to your display and video card documentation. Type the phrase screen resolution in your computer...
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... and switch boxes. • Clean the keyboard by using an aerosol can affect Internet performance: • The condition of the telephone lines in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing... • The condition of the Internet computers to which you know works to loosen a key that the keyboard port works. • Reinstall the keyboard device driver.
... and switch boxes. • Clean the keyboard by using an aerosol can affect Internet performance: • The condition of the telephone lines in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open, performing... • The condition of the Internet computers to which you know works to loosen a key that the keyboard port works. • Reinstall the keyboard device driver.
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..., make sure that the printer is not set to press after adding paper. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time, you... an online/offline button that the printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver.
..., make sure that the printer is not set to press after adding paper. See the printer documentation for instructions for instructions on installing the printer driver. Most printers have been printed before sending additional files to the printer. • If you print large files or many files at one time, you... an online/offline button that the printer is not set to be the default printer, then click Set as Default Printer. • Reinstall the printer driver.
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...about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your computer for software and device driver recovery" on page 31. Problem solving may also involve re-...installing some or all of software and driver recovery discs as soon as possible. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your system under most computer problems by following the information ...
...about sound troubleshooting, click Start, then click Help and Support. Gateway provides everything you should create a set of the computer's software (also called recovering or restoring your computer for software and device driver recovery" on page 31. Problem solving may also involve re-...installing some or all of software and driver recovery discs as soon as possible. Type the phrase sound troubleshooter in the technical support pages at www.gateway.com. Recovering your system under most computer problems by following the information ...
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...your system using the Windows DVD" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using recovery discs" on page 97. You can perform a partial recovery by re-installing the software or the ...were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For instructions on page 94. CHAPTER 6: Troubleshooting • If only one or two items...
...your system using the Windows DVD" on page 103. • To re-install your pre-installed software and device drivers using recovery discs, see "Recovering pre-installed software and drivers using recovery discs" on page 97. You can perform a partial recovery by re-installing the software or the ...were not pre-installed, see that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For instructions on page 94. CHAPTER 6: Troubleshooting • If only one or two items...
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...you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. However, if you ever re-install Windows from your hard drive. dialog box opens. 3 ...Click Create system recovery discs, then click Next. 95 Because these discs do ? www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your ...
...you have a recordable disc drive to perform this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. However, if you ever re-install Windows from your hard drive. dialog box opens. 3 ...Click Create system recovery discs, then click Next. 95 Because these discs do ? www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard drive, you need to recover your ...
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... multiple discs are for disc 1 of a 3-disc set of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are required, insert the additional blank disks when prompted. 7 When the process is created, your...
... multiple discs are for disc 1 of a 3-disc set of the discs and store them in the upper-right corner to label each disc "Software and Driver Recovery," along with a short description of which computer the discs are required, insert the additional blank disks when prompted. 7 When the process is created, your...
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... that were pre-installed, click Hardware, then click Device driver recovery. 97 For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. OR To recover device drivers that was pre-installed, click Programs, then click Application...
... that were pre-installed, click Hardware, then click Device driver recovery. 97 For instructions, see "Recovering pre-installed software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. OR To recover device drivers that was pre-installed, click Programs, then click Application...
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... an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 98 CHAPTER 6: Troubleshooting 3 Click the software or driver you created a multiple-disc set of recovery ...discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista...
... an AutoPlay dialog box does not appear and Gateway Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 98 CHAPTER 6: Troubleshooting 3 Click the software or driver you created a multiple-disc set of recovery ...discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box appears, click Run Grc_Vista...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of driver you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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... click Help and Support. The Backup and Restore Center opens. 100 In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to one of these restore points to get your system settings and saves them as restore points. CHAPTER 6: Troubleshooting Using Microsoft System...
... click Help and Support. The Backup and Restore Center opens. 100 In most cases of hard-to-resolve software problems, you install software or device drivers. You can return to one of these restore points to get your system settings and saves them as restore points. CHAPTER 6: Troubleshooting Using Microsoft System...
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.... 3 Click Create. If you may need to recover its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. Caution A complete factory...
.... 3 Click Create. If you may need to recover its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. The Create a restore point dialog box opens. 4 Type a description for the restore point (such as the date and time), then click Create. Caution A complete factory...
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... is complete window opens. 10 Click Finish, then click Restart. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of your computer's DVD-capable drives, then turn on or restart your computer...the system recovery. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You still need to recover your computer's pre-installed software and device drivers. Your computer restarts in c:\backup. To completely re-install Windows: 1 If you have not already done so). For instructions, see "Recovering...
... is complete window opens. 10 Click Finish, then click Restart. For instructions, see "To create discs for recovering pre-installed software and drivers:" on page 94. 2 Insert the Windows DVD into one of your computer's DVD-capable drives, then turn on or restart your computer...the system recovery. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You still need to recover your computer's pre-installed software and device drivers. Your computer restarts in c:\backup. To completely re-install Windows: 1 If you have not already done so). For instructions, see "Recovering...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512794 - Gateway Starter Guide
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... with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer, Gateway offers several options designed to get information 8 Gateway's Web support is available 24 hours a day, 7 days a week Help and Support is...
... with automated support, is a quick and easy way to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer, Gateway offers several options designed to get information 8 Gateway's Web support is available 24 hours a day, 7 days a week Help and Support is...