User Guide
Page 5
... Cleaning CDs or DVDs 76 Protecting your notebook from viruses 77 Updating Windows 80 Restoring your system 81 Microsoft System Restore 81 Reinstalling applications and drivers 81 Restoring your notebook to the original configuration 82 8 Troubleshooting 83 Safety guidelines 84 First steps 85 Troubleshooting 86 Audio 86 Battery 86 CD ...Networks 100 Passwords 101 PC Cards 101 Power 102 Printer 103 Sound 104 Status indicators 105 Touchpad 105 Video 106 Telephone support 106 Before calling Gateway Customer Care 106 Telephone numbers 107 Self-help 108 Tutoring 109 www...
... Cleaning CDs or DVDs 76 Protecting your notebook from viruses 77 Updating Windows 80 Restoring your system 81 Microsoft System Restore 81 Reinstalling applications and drivers 81 Restoring your notebook to the original configuration 82 8 Troubleshooting 83 Safety guidelines 84 First steps 85 Troubleshooting 86 Audio 86 Battery 86 CD ...Networks 100 Passwords 101 PC Cards 101 Power 102 Printer 103 Sound 104 Status indicators 105 Touchpad 105 Video 106 Telephone support 106 Before calling Gateway Customer Care 106 Telephone numbers 107 Self-help 108 Tutoring 109 www...
User Guide
Page 9
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
User Guide
Page 10
... purchase upgrades for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Upgrade Center Click Upgrade Center to view a list of Gateway telephone numbers for BIOS and driver upgrades. Customer Service Click Customer Service to... get a list of all Gateway notebooks. For more information, see "Telephone support" on page 106. 4 www.gateway.com By entering your serial number you ...
... purchase upgrades for all the products that Gateway supports. Chapter 1: Getting Help Support Home Click Support Home, then click Computers. Upgrade Center Click Upgrade Center to view a list of Gateway telephone numbers for BIOS and driver upgrades. Customer Service Click Customer Service to... get a list of all Gateway notebooks. For more information, see "Telephone support" on page 106. 4 www.gateway.com By entering your serial number you ...
User Guide
Page 53
Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer's Web site. 5 After the driver is installed, right-click any empty space on . The Display Properties dialog box opens. 6 Click the Settings tab. 7 Right... a projector or monitor 4 Plug the projector's or monitor's power cord into an AC power source and turn it on the desktop, then click Properties. www.gateway.com 47
Windows recognizes the new hardware and searches for its driver. You may need to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer's Web site. 5 After the driver is installed, right-click any empty space on . The Display Properties dialog box opens. 6 Click the Settings tab. 7 Right... a projector or monitor 4 Plug the projector's or monitor's power cord into an AC power source and turn it on the desktop, then click Properties. www.gateway.com 47
User Guide
Page 74
..., click Start, All Programs, System Recovery, then click Recovery Help Manual. 2 Print the Using Gateway System Recovery online guide for use in Step 17. 1 Back up files" in the Using Gateway System Recovery online guide. Chapter 6: Upgrading Your Notebook Replacing the hard drive kit If you would ...like more information, see "Backing up any data you can replace your notebook. 68 www.gateway.com Hard drive To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the procedure found in Using Your Computer which has been included on page 62...
..., click Start, All Programs, System Recovery, then click Recovery Help Manual. 2 Print the Using Gateway System Recovery online guide for use in Step 17. 1 Back up files" in the Using Gateway System Recovery online guide. Chapter 6: Upgrading Your Notebook Replacing the hard drive kit If you would ...like more information, see "Backing up any data you can replace your notebook. 68 www.gateway.com Hard drive To replace the hard drive kit: 1 Create a Drivers and Applications Recovery disc using the procedure found in Using Your Computer which has been included on page 62...
User Guide
Page 77
www.gateway.com 71 Replacing the hard drive kit 15 Insert the battery, then turn your notebook over. 16 Connect the power adapter, modem cable, and network cable, then turn on your notebook. 17 For instructions on installing Windows, your drivers, and your applications, see the Using Gateway System Recovery online guide you printed in Step 2.
www.gateway.com 71 Replacing the hard drive kit 15 Insert the battery, then turn your notebook over. 16 Connect the power adapter, modem cable, and network cable, then turn on your notebook. 17 For instructions on installing Windows, your drivers, and your applications, see the Using Gateway System Recovery online guide you printed in Step 2.
User Guide
Page 87
... and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your applications or drivers. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -...screen instructions. www.gateway.com 81 Reinstalling applications and drivers If a program or device on your notebook is not working correctly, you may need to use Microsoft System Restore to ...
... and Support For more information about System Restore, click Start, then click Help and Support. To reinstall your applications or drivers. To run Microsoft System Restore: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -...screen instructions. www.gateway.com 81 Reinstalling applications and drivers If a program or device on your notebook is not working correctly, you may need to use Microsoft System Restore to ...
User Guide
Page 95
...; Make sure that Mute controls are plugged in Using Your Computer which has been included on your notebook. ■ Reinstall the audio device drivers. For more information, see "System key combinations" on page 31. ■ Make sure that headphones are not plugged into the headphone jack... some temporary memory problems. Shut down and restart your notebook is turned up. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Make sure that the CD label is turned up , then try again. ■ Some music CDs have copy protection software...
...; Make sure that Mute controls are plugged in Using Your Computer which has been included on your notebook. ■ Reinstall the audio device drivers. For more information, see "System key combinations" on page 31. ■ Make sure that headphones are not plugged into the headphone jack... some temporary memory problems. Shut down and restart your notebook is turned up. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Make sure that the CD label is turned up , then try again. ■ Some music CDs have copy protection software...
User Guide
Page 109
... opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. To set to is online. If your Control Panel is online. See the guide that came with your printer for bent or broken pins. ■...; If the printer you want to print to work offline. www.gateway.com 103 Many printers have an online/offline button that the power cable is not set a default printer: 1 Click Start, then click Control Panel. Printer...
... opens. 3 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. To set to is online. If your Control Panel is online. See the guide that came with your printer for bent or broken pins. ■...; If the printer you want to print to work offline. www.gateway.com 103 Many printers have an online/offline button that the power cable is not set a default printer: 1 Click Start, then click Control Panel. Printer...
User Guide
Page 120
...not user serviceable. Current aviation regulations require wireless devices to use it. Please contact Gateway for the country in place and the notebook is prohibited. In some areas, use drivers approved for service. Caution Only use of common restrictions are uncertain of the lid ...should be taken to use wireless devices, ask the applicable authority for additional information. 114 www.gateway.com Caution Wireless devices are in ...
...not user serviceable. Current aviation regulations require wireless devices to use it. Please contact Gateway for the country in place and the notebook is prohibited. In some areas, use drivers approved for service. Caution Only use of common restrictions are uncertain of the lid ...should be taken to use wireless devices, ask the applicable authority for additional information. 114 www.gateway.com Caution Wireless devices are in ...
User Guide
Page 131
Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 double-clicking 35 dragging 36 drivers updating 3 drives DVD 11, 40 DVD/CD-RW 11, 40 DVD±RW 11 DVD-RW 40 hard drive 14, 68 identifying drive types 40 ... files opening 35 troubleshooting 91 finding Help and Support topics 6 specifications 17 Firewire port 12 Fn key 30, 31 folders opening 35 function keys 30 G Gateway model number 14, 16 serial number 16, 17 Support 17 Web address 3 Web site 3 H hard drive bay 14 indicator 28 installing 68 replacing 68 troubleshooting...
Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 double-clicking 35 dragging 36 drivers updating 3 drives DVD 11, 40 DVD/CD-RW 11, 40 DVD±RW 11 DVD-RW 40 hard drive 14, 68 identifying drive types 40 ... files opening 35 troubleshooting 91 finding Help and Support topics 6 specifications 17 Firewire port 12 Fn key 30, 31 folders opening 35 function keys 30 G Gateway model number 14, 16 serial number 16, 17 Support 17 Web address 3 Web site 3 H hard drive bay 14 indicator 28 installing 68 replacing 68 troubleshooting...
User Guide
Page 136
... wireless network 31, 38 turning on notebook 25 wireless network 31, 38 tutoring fee-based 108 TV out (S-Video out) jack 11 U updating device drivers 3 Norton Internet Security 77 Windows 80 upgrading 61 USB port 12 V VGA port 13, 46 video playing 42 S-Video out jack 11 troubleshooting 106 ...77 volume adjusting 33, 37 adjusting modem 98 controls 37 muting 33, 37 system keys 33 troubleshooting 104 W waking up notebook 26 Web site Gateway 3 Windows key 30 Product Key Code 16 restoring 81 updating 80 Windows Media Player 42 Windows Security Center using 77 wired Ethernet troubleshooting 100 ...
... wireless network 31, 38 turning on notebook 25 wireless network 31, 38 tutoring fee-based 108 TV out (S-Video out) jack 11 U updating device drivers 3 Norton Internet Security 77 Windows 80 upgrading 61 USB port 12 V VGA port 13, 46 video playing 42 S-Video out jack 11 troubleshooting 106 ...77 volume adjusting 33, 37 adjusting modem 98 controls 37 muting 33, 37 system keys 33 troubleshooting 104 W waking up notebook 26 Web site Gateway 3 Windows key 30 Product Key Code 16 restoring 81 updating 80 Windows Media Player 42 Windows Security Center using 77 wired Ethernet troubleshooting 100 ...
Starter Guide
Page 8
... of Windows help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Gateway's Web support is available 24 hours a day, 7 days a week Help and Support...
... of Windows help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and personalized information about your computer. Gateway's Web support is available 24 hours a day, 7 days a week Help and Support...
Starter Guide
Page 21
... DVD+R disc. CD-RW, DVD-RW, and DVD+RW discs will not work. To create a disc, click (Start), All Programs, Gateway Recovery Center, click Gateway Recovery Center, then click Application and Drivers External Media and follow the onscreen instructions. prepare to recover When you first get your computer, it is a good idea to...
... DVD+R disc. CD-RW, DVD-RW, and DVD+RW discs will not work. To create a disc, click (Start), All Programs, Gateway Recovery Center, click Gateway Recovery Center, then click Application and Drivers External Media and follow the onscreen instructions. prepare to recover When you first get your computer, it is a good idea to...
Security Guide
Page 11
... finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to download high-priority, Windows software, and hardware driver updates. You should update Windows regularly to keep Windows XP and your notebook secure. ■ Express-Click Express to download high-priority updates. These updates...
... finds a way to bypass the security features built into Windows XP, Microsoft creates a high-priority Windows update to download high-priority, Windows software, and hardware driver updates. You should update Windows regularly to keep Windows XP and your notebook secure. ■ Express-Click Express to download high-priority updates. These updates...