User Manual
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... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
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... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
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...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
User Manual
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Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of the LCD screen is lit as shown. If the network connection is successful, the Wi-Fi icon in the upper-right corner of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Setup. 47
Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of the LCD screen is lit as shown. If the network connection is successful, the Wi-Fi icon in the upper-right corner of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Setup. 47
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...Guide. 1. Note: For more information on the network status sheet. 3. Enter your product. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your product connects to a ...Locate the IP Address for your product, open a web browser. 4. Examine the settings shown on the network status sheet to diagnose any problems you have . Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change to a Wi-Fi ...
...Guide. 1. Note: For more information on the network status sheet. 3. Enter your product. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your product connects to a ...Locate the IP Address for your product, open a web browser. 4. Examine the settings shown on the network status sheet to diagnose any problems you have . Parent topic: Wi-Fi or Wired Networking Changing or Updating Network Connections See these sections to change to a Wi-Fi ...
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...EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other thick paper. Check Paper Width Before Printing Prevents printing beyond the edges of the extended settings to customize your print. 6. Select any of the paper if the paper size setting is incorrect, but may solve other printing problems.... 94 Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from smearing when you print on the Extended Settings window. Thick paper and envelopes Prevents ...
...EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other thick paper. Check Paper Width Before Printing Prevents printing beyond the edges of the extended settings to customize your print. 6. Select any of the paper if the paper size setting is incorrect, but may solve other printing problems.... 94 Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from smearing when you print on the Extended Settings window. Thick paper and envelopes Prevents ...
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... Document or Photo - Change Standard Resolution Reduces the resolution of print data to perform ICM color matching. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Parent topic: Selecting Extended Settings - Skip Blank Page Ensures that contain no text or images...
... Document or Photo - Change Standard Resolution Reduces the resolution of print data to perform ICM color matching. Allow Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Parent topic: Selecting Extended Settings - Skip Blank Page Ensures that contain no text or images...
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...problem, you may not be able to replace the ink cartridges. Adjusting Print Quality If your printouts become too light, or you see dark or light bands across them unnecessarily. You can check for clogged nozzles. Print Head Nozzle Check Print Head Cleaning Parent topic: Adjusting Print... must replace the cartridge first. Cleaning uses ink, so clean the nozzles only if print quality declines. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your print quality declines, you may need to run a utility to check for clogged nozzles before...
...problem, you may not be able to replace the ink cartridges. Adjusting Print Quality If your printouts become too light, or you see dark or light bands across them unnecessarily. You can check for clogged nozzles. Print Head Nozzle Check Print Head Cleaning Parent topic: Adjusting Print... must replace the cartridge first. Cleaning uses ink, so clean the nozzles only if print quality declines. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your print quality declines, you may need to run a utility to check for clogged nozzles before...
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... Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for updates. Checking for Software Updates Product Status Messages Status Menu Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 260
... Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for updates. Checking for Software Updates Product Status Messages Status Menu Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of Windows. 260
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...Detection setting. (Turning off and then back on again. You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. If the error on again. • OS X: You can also check for errors by pressing the... the phone line works. Connect the phone line to a different jack. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with the network connection to continue printing. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal ...
...Detection setting. (Turning off and then back on again. You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. If the error on again. • OS X: You can also check for errors by pressing the... the phone line works. Connect the phone line to a different jack. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with the network connection to continue printing. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal ...
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Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. Press the Status button, then select Job History and locate the incomplete .... Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. Memory is full. An error has occurred during firmware updating. Reduce the size of the print job. 262 LCD screen message Communication error Authentication error DNS error Recovery mode Condition/solution ...
Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. Press the Status button, then select Job History and locate the incomplete .... Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. Memory is full. An error has occurred during firmware updating. Reduce the size of the print job. 262 LCD screen message Communication error Authentication error DNS error Recovery mode Condition/solution ...
User Manual
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...folder. Make sure the Event Manager program is not enough storage space available on the device or use a different memory device. Print a fax log to check which recipients failed to an external memory device. There is not being blocked by your firewall or security... in the Status Menu. Wait until current jobs are finished processing. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on , you have installed Document Capture Pro or Document Capture. There is connected to some of the specified recipients. Create a folder...
...folder. Make sure the Event Manager program is not enough storage space available on the device or use a different memory device. Print a fax log to check which recipients failed to an external memory device. There is not being blocked by your firewall or security... in the Status Menu. Wait until current jobs are finished processing. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on , you have installed Document Capture Pro or Document Capture. There is connected to some of the specified recipients. Create a folder...
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...contact Epson. Check the other solutions in this : 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head ... be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this book or try uninstalling and ...
...contact Epson. Check the other solutions in this : 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head ... be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this book or try uninstalling and ...
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...the product, or it on and any error message or your product. Parent topic: Solving Setup Problems Related concepts When to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these solutions: • Make sure your product. Select Yes to reset the selected settings. ... properties. • If you install the ink cartridge, the product must prime its print head. If it back on the Start Here sheet. Turn it is shown in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus...
...the product, or it on and any error message or your product. Parent topic: Solving Setup Problems Related concepts When to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these solutions: • Make sure your product. Select Yes to reset the selected settings. ... properties. • If you install the ink cartridge, the product must prime its print head. If it back on the Start Here sheet. Turn it is shown in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus...
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... computer or another device. • You may cause loss of your product within contact range of fax and network data and settings. Epson is operating correctly by connecting to it from the product control panel within 2 minutes of pressing the WPS button on your router. •... Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a wireless router or access point, try these solutions if you have problems setting up or recovering data and settings during or after the ...
... computer or another device. • You may cause loss of your product within contact range of fax and network data and settings. Epson is operating correctly by connecting to it from the product control panel within 2 minutes of pressing the WPS button on your router. •... Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a wireless router or access point, try these solutions if you have problems setting up or recovering data and settings during or after the ...
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... • Check if your network name (SSID) contains non-ASCII characters. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network... and change to a usable channel, if necessary. • If you may have trouble accessing a low-priority Internet connection. Reset your product's MAC address, print a network status sheet. See your device documentation for connection.
... • Check if your network name (SSID) contains non-ASCII characters. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network... and change to a usable channel, if necessary. • If you may have trouble accessing a low-priority Internet connection. Reset your product's MAC address, print a network status sheet. See your device documentation for connection.
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...router following the instructions in your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it back on again. • If you are reading these solutions: • Make sure that came ...If necessary, reinstall your product software. 3. Windows only: uninstall your software. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Turn your product off, wait 30 seconds, then turn...
...router following the instructions in your router, so note the next step before initializing it. 4. Download your product software from the Epson website, or install it back on again. • If you are reading these solutions: • Make sure that came ...If necessary, reinstall your product software. 3. Windows only: uninstall your software. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try these solutions: • Turn your product off, wait 30 seconds, then turn...
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... If it is poor, place your router or access point. • Print a network status sheet and verify that is preventing printing from a device over the network. Parent topic: Solving Network Problems Related concepts When to your product closer to Uninstall Your Product Software Related ...tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking 272...
... If it is poor, place your router or access point. • Print a network status sheet and verify that is preventing printing from a device over the network. Parent topic: Solving Network Problems Related concepts When to your product closer to Uninstall Your Product Software Related ...tasks Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking 272...
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... Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear... Sits for a While Your product is normal. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but...
... Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear... Sits for a While Your product is normal. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but...
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... cassette printable side down. • Do not load binder paper with the paper. Reload it, then adjust the edge guides. Paper Feeding Problems If you print on the edge guides inside the product, follow the steps here to separate the sheets, and reload it. • Do not load more... than the recommended number of sheets. • Make sure your paper meets the specifications for printing, remove it from your product. • If paper jams when you have problems feeding paper, try loading fewer sheets. • For best results, follow these solutions: • If paper ...
... cassette printable side down. • Do not load binder paper with the paper. Reload it, then adjust the edge guides. Paper Feeding Problems If you print on the edge guides inside the product, follow the steps here to separate the sheets, and reload it. • Do not load more... than the recommended number of sheets. • Make sure your paper meets the specifications for printing, remove it from your product. • If paper jams when you have problems feeding paper, try loading fewer sheets. • For best results, follow these solutions: • If paper ...