User Manual
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... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
... 246 Cleaning the Print Head Using a Computer Utility 248 Print Head Alignment ...250 Aligning the Print Head Using the Product Control Panel 251 Aligning the Print Head Using a Computer Utility 253 Cleaning the Paper Guide ...255 Cleaning and Transporting Your Product 257 Cleaning Your Product ...257 Transporting Your Product ...259 Solving Problems ...260 Checking for...
User Manual
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... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
... Position 290 Slanted Printout ...290 Solving Print Quality Problems ...290 White or Dark Lines in Printout ...291 Blurry or Smeared Printout ...291 Faint Printout or Printout Has Gaps 293 Grainy Printout...293 Incorrect Colors ...294 Solving Scanning Problems ...295 Scanning Software Does Not Operate Correctly 295 Cannot Start Epson Scan ...296 Solving Scanned Image...
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...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
...Original Colors 300 Scan Area is Not Adjustable in Thumbnail Preview 300 Scanned Image Edges are Cropped 301 Solving Faxing Problems...301 Cannot Send or Receive Faxes 301 Cannot Receive Faxes with a Telephone Connected to Your Product 302 When to ...Get Help...304 Technical Specifications ...306 Windows System Requirements ...306 OS X System Requirements...307 Printing Specifications ...307 Scanning Specifications ...308 Automatic Document Feeder (ADF) Specifications 308 Fax Specifications ...309 Paper Specifications ...309 Printable Area Specifications...
User Manual
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Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of the LCD screen is successful, the Wi-Fi icon in the upper-right corner of any problems you may have using your product on a network. 1. Select Setup. 47 Press the home button, if necessary. 2. If the network connection is lit as shown.
Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of the LCD screen is successful, the Wi-Fi icon in the upper-right corner of any problems you may have using your product on a network. 1. Select Setup. 47 Press the home button, if necessary. 2. If the network connection is lit as shown.
User Manual
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...Config utility from a computer or other device connected to the same network as your product. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your product, open a ...Changing or Updating Network Connections See these sections to change to a Wi-Fi connection or add a Wi-Fi connection to print wirelessly. 49 Examine the settings shown on the network status sheet to diagnose any problems you can select your product connects to a network.
...Config utility from a computer or other device connected to the same network as your product. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your product, open a ...Changing or Updating Network Connections See these sections to change to a Wi-Fi connection or add a Wi-Fi connection to print wirelessly. 49 Examine the settings shown on the network status sheet to diagnose any problems you can select your product connects to a network.
User Manual
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... Settings - Check Paper Width Before Printing Prevents printing beyond the edges of the extended settings to customize your print. 6. Always Spool RAW Datatype Increases print speed and may reduce print speed. Windows Parent topic: Printing with Windows Extended Settings - Select any of the paper if the paper size setting is incorrect, but may solve other printing problems. 94
... Settings - Check Paper Width Before Printing Prevents printing beyond the edges of the extended settings to customize your print. 6. Always Spool RAW Datatype Increases print speed and may reduce print speed. Windows Parent topic: Printing with Windows Extended Settings - Select any of the paper if the paper size setting is incorrect, but may solve other printing problems. 94
User Manual
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... Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Click OK to save your product does not print pages that your settings. 95 Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
... Applications to Perform ICM Color Matching Allows applications to correct printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Click OK to save your product does not print pages that your settings. 95 Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
User Manual
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...too light, or you see dark or light bands across them, you may need to clean the print head nozzles. You must replace the cartridge first. If running these utilities does not solve the problem, you may need to run a utility to check for clogged nozzles before you clean them so you... may not be able to replace the ink cartridges. You can check for clogged nozzles. Adjusting Print Quality If your print quality declines, you don't clean them ...
...too light, or you see dark or light bands across them, you may need to clean the print head nozzles. You must replace the cartridge first. If running these utilities does not solve the problem, you may need to run a utility to check for clogged nozzles before you clean them so you... may not be able to replace the ink cartridges. You can check for clogged nozzles. Adjusting Print Quality If your print quality declines, you don't clean them ...
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... Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems When to Uninstall Your Product Software ...Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product software. You can also update the software by selecting EPSON...
... Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems When to Uninstall Your Product Software ...Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to problems you may have using your product software. You can also update the software by selecting EPSON...
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... Status Messages You can often diagnose problems with the network connection to your product by checking the messages on again. You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. LCD screen message Condition/solution Paper jam If paper...press the screen to wake the product from the indicated area. If the error on its You must replace the maintenance box to continue printing. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to ...
... Status Messages You can often diagnose problems with the network connection to your product by checking the messages on again. You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. LCD screen message Condition/solution Paper jam If paper...press the screen to wake the product from the indicated area. If the error on its You must replace the maintenance box to continue printing. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to ...
User Manual
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... print job. 262 Select the job to Get Help Related tasks Replacing the Maintenance Box Connecting a Telephone or Answering Machine Related topics Loading Paper Wi-Fi or Wired Networking Status Menu Error Codes If a job does not complete successfully, you still need help, contact Epson ...for support. Memory is full. Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. An...
... print job. 262 Select the job to Get Help Related tasks Replacing the Maintenance Box Connecting a Telephone or Answering Machine Related topics Loading Paper Wi-Fi or Wired Networking Status Menu Error Codes If a job does not complete successfully, you still need help, contact Epson ...for support. Memory is full. Parent topic: Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in this manual. An...
User Manual
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... Make sure the product is connected to the computer or network correctly. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the external memory device...different memory device. There is available for saving the scanned files in the Status Menu. Print a fax log to check which recipients failed to an external memory device. If the... error has occurred. Disable write protection. Clear space on , you have installed Document Capture Pro or Document Capture. Make sure you can resend a fax from Job Monitor in the specified...
... Make sure the product is connected to the computer or network correctly. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the external memory device...different memory device. There is available for saving the scanned files in the Status Menu. Print a fax log to check which recipients failed to an external memory device. If the... error has occurred. Disable write protection. Clear space on , you have installed Document Capture Pro or Document Capture. Make sure you can resend a fax from Job Monitor in the specified...
User Manual
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...or selected settings. Press the Color button. If they do not work, contact Epson. The nozzle pattern prints. 8. Check the other solutions in this manual. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help ...could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. You see a screen like this: 7. Do one of the following...
...or selected settings. Press the Color button. If they do not work, contact Epson. The nozzle pattern prints. 8. Check the other solutions in this manual. Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment When to Uninstall Your Product Software Related references Where to Get Help ...could be caused by your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. You see a screen like this: 7. Do one of the following...
User Manual
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Also make sure your product is selected as the default printer and the correct port is shown in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus protection software, and install your product software again. ... and check to see any necessary cables are securely connected at both ends. Parent topic: Solving Setup Problems Software Installation Problems If you install the ink cartridge, the product must prime its print head. Contact your product. Select Yes to reset the selected settings. (Select No if you turn...
Also make sure your product is selected as the default printer and the correct port is shown in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus protection software, and install your product software again. ... and check to see any necessary cables are securely connected at both ends. Parent topic: Solving Setup Problems Software Installation Problems If you install the ink cartridge, the product must prime its print head. Contact your product. Select Yes to reset the selected settings. (Select No if you turn...
User Manual
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... product within contact range of your product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a... wireless router or access point, try these solutions if you have problems setting up or recovering data and settings during or after the warranty period. To 269 Epson is not responsible for backing up or using your router or access point. Note: Breakdown ...
... product within contact range of your product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a... wireless router or access point, try these solutions if you have problems setting up or recovering data and settings during or after the warranty period. To 269 Epson is not responsible for backing up or using your router or access point. Note: Breakdown ...
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.... Verify connection using Wi-Fi Direct and it is using and any required password or passphrase for your product's MAC address, print a network status sheet. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your product software and try these solutions: ...; Make sure your device may have been changed. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot...
.... Verify connection using Wi-Fi Direct and it is using and any required password or passphrase for your product's MAC address, print a network status sheet. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your product software and try these solutions: ...; Make sure your device may have been changed. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot...
User Manual
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...your product using the instructions on the Start Here sheet. • If you initialize your router documentation. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer ... a Network If you cannot print over a network, try these instructions online, you will lose your internet connection when you have replaced your router, reinstall your product software. 3. Download your product software from the Epson website, or install it back on again. • If you are ...
...your product using the instructions on the Start Here sheet. • If you initialize your router documentation. Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer ... a Network If you cannot print over a network, try these instructions online, you will lose your internet connection when you have replaced your router, reinstall your product software. 3. Download your product software from the Epson website, or install it back on again. • If you are ...
User Manual
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... your wireless router or access point has an enabled Privacy Separator function that the network settings are correct. Parent topic: Solving Network Problems Related concepts When to which your router or access point. If the network status is Disconnected, check any cable connections and turn ... the WPS button on disabling the Privacy Separator function. • If you are using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your product from another computer ...
... your wireless router or access point has an enabled Privacy Separator function that the network settings are correct. Parent topic: Solving Network Problems Related concepts When to which your router or access point. If the network status is Disconnected, check any cable connections and turn ... the WPS button on disabling the Privacy Separator function. • If you are using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your product from another computer ...
User Manual
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... Sits for a While Your product is normal. This is performing routine maintenance. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product is level (not tilted). Then clean the...
... Sits for a While Your product is normal. This is performing routine maintenance. Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product is level (not tilted). Then clean the...
User Manual
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...; Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for printing, remove it from your product. • If paper jams when you have problems feeding paper, try these guidelines: • Use new, smooth, high-quality paper that is not above the tab on...
...; Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for printing, remove it from your product. • If paper jams when you have problems feeding paper, try these guidelines: • Use new, smooth, high-quality paper that is not above the tab on...