Users Guide
Page 3
... Operation Time Out Setting 33 Using Power Saving Settings ...35 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 37 Entering Characters on the LCD Screen 39 Setting a Password and Locking the Control Panel 39 Setting User Feature Restrictions (Access Control 42 Preventing PC Connection via USB 43 Using Presets ...44 Checking the Circuit Breaker...47 Checking for Software Updates...50 Epson Connect Solutions for Smartphones, Tablets, and More 50 Setting Up Epson Connect Services 51 Using Epson Email Print ...52 Using the Epson...
... Operation Time Out Setting 33 Using Power Saving Settings ...35 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 37 Entering Characters on the LCD Screen 39 Setting a Password and Locking the Control Panel 39 Setting User Feature Restrictions (Access Control 42 Preventing PC Connection via USB 43 Using Presets ...44 Checking the Circuit Breaker...47 Checking for Software Updates...50 Epson Connect Solutions for Smartphones, Tablets, and More 50 Setting Up Epson Connect Services 51 Using Epson Email Print ...52 Using the Epson...
Users Guide
Page 6
...the Language of the Printer Software Screens 139 Changing Automatic Update Options 140 Printing on a Mac with the Epson Universal Print Driver - Mac 152 Double-sided Printing Options and Adjustments - Windows 156 Synchronizing Printer Settings - Windows 157 Selecting Basic Print Settings - Epson Universal Print Driver - Windows 161 Selecting Maintenance Options - Epson Universal Print Driver - Windows 163 6 Windows 135 Locked Setting Options...137 Entering a User ID and Password for Printing 138 Selecting Default Print Settings - Mac 148 Managing Color - Mac 153 Selecting...
...the Language of the Printer Software Screens 139 Changing Automatic Update Options 140 Printing on a Mac with the Epson Universal Print Driver - Mac 152 Double-sided Printing Options and Adjustments - Windows 156 Synchronizing Printer Settings - Windows 157 Selecting Basic Print Settings - Epson Universal Print Driver - Windows 161 Selecting Maintenance Options - Epson Universal Print Driver - Windows 163 6 Windows 135 Locked Setting Options...137 Entering a User ID and Password for Printing 138 Selecting Default Print Settings - Mac 148 Managing Color - Mac 153 Selecting...
Users Guide
Page 10
... Part Numbers 302 Removing and Installing Ink Cartridges 303 Replacing the Maintenance Box...305 Replacing the Optional Staple Cartridge 307 Adjusting Print Quality...310 Print Head Maintenance...310 Checking the Nozzles Using the Product Control Panel 310 Cleaning the Print Head Using the Product Control Panel 314 Cleaning and Transporting Your Product 316 Cleaning Your Product ...316 Moving or Transporting Your Product 319 Solving Problems ...320 Viewing the Help Screen ...320 Product Status Messages ...321 Job Status Error Codes ...323 Running a Product Check ...327 Resetting Control...
... Part Numbers 302 Removing and Installing Ink Cartridges 303 Replacing the Maintenance Box...305 Replacing the Optional Staple Cartridge 307 Adjusting Print Quality...310 Print Head Maintenance...310 Checking the Nozzles Using the Product Control Panel 310 Cleaning the Print Head Using the Product Control Panel 314 Cleaning and Transporting Your Product 316 Cleaning Your Product ...316 Moving or Transporting Your Product 319 Solving Problems ...320 Viewing the Help Screen ...320 Product Status Messages ...321 Job Status Error Codes ...323 Running a Product Check ...327 Resetting Control...
Users Guide
Page 12
... Specifications ...371 Windows System Requirements ...371 12 Incorrect Colors ...355 Solving Scanning Problems ...355 Scanning Software Does Not Operate Correctly 356 Cannot Start Epson Scan 2 ...356 Solving Scanned Image Quality Problems 357 Image Consists of a Few Dots Only 357 Line of Original Image Appears in Scanned Image 359 Ripple Patterns Appear in an Image Appear Crooked 358 Image is Distorted or Blurry ...358 Image Colors are Patchy at the Edges 359 Image is Not Printed ...365 Solving USB...
... Specifications ...371 Windows System Requirements ...371 12 Incorrect Colors ...355 Solving Scanning Problems ...355 Scanning Software Does Not Operate Correctly 356 Cannot Start Epson Scan 2 ...356 Solving Scanned Image Quality Problems 357 Image Consists of a Few Dots Only 357 Line of Original Image Appears in Scanned Image 359 Ripple Patterns Appear in an Image Appear Crooked 358 Image is Distorted or Blurry ...358 Image Colors are Patchy at the Edges 359 Image is Not Printed ...365 Solving USB...
Users Guide
Page 23
Option or part High-capacity input tray* Part number C12C933331 * Must be installed by an Epson authorized reseller or technician. Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Power Saving Settings Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB Using Presets Parent topic...
Option or part High-capacity input tray* Part number C12C933331 * Must be installed by an Epson authorized reseller or technician. Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Power Saving Settings Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB Using Presets Parent topic...
Users Guide
Page 43
... a screen like this: 7. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Preventing PC Connection via USB You can disable access to your product from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on . 8. Select the Access Control field to turn the setting on . 9. Press the home button to protect the security of confidential scanned documents. 1. Select Access Control. Press the home button, if...
... a screen like this: 7. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Preventing PC Connection via USB You can disable access to your product from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on . 8. Select the Access Control field to turn the setting on . 9. Press the home button to protect the security of confidential scanned documents. 1. Select Access Control. Press the home button, if...
Users Guide
Page 134
...preprinted paper, envelopes, and thick paper. Automatically change to monochrome mode Select to save your application. Windows Once you have selected your print settings, you are ready to print automatically in your settings. 134 Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in monochrome instead of ink coverage for double-sided printing. Windows Printing Your Document or Photo - Refine screening pattern Prints graphics with a finer screening pattern. Print Density Sets the level of color...
...preprinted paper, envelopes, and thick paper. Automatically change to monochrome mode Select to save your application. Windows Once you have selected your print settings, you are ready to print automatically in your settings. 134 Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in monochrome instead of ink coverage for double-sided printing. Windows Printing Your Document or Photo - Refine screening pattern Prints graphics with a finer screening pattern. Print Density Sets the level of color...
Users Guide
Page 160
... you loaded as the Paper Type setting. Windows Print Quality Options - Windows 160 Select the Quality setting that can also select the User-Defined setting to use. 9. Select the orientation of your document. Select the type of the settings in black or shades of the 2-Sided Printing settings. 11. Check the paper type settings list for details. 8. To print multiple pages on one sheet of paper, or print one image on both sides of the paper, select one of paper you are printing an envelope...
... you loaded as the Paper Type setting. Windows Print Quality Options - Windows 160 Select the Quality setting that can also select the User-Defined setting to use. 9. Select the orientation of your document. Select the type of the settings in black or shades of the 2-Sided Printing settings. 11. Check the paper type settings list for details. 8. To print multiple pages on one sheet of paper, or print one image on both sides of the paper, select one of paper you are printing an envelope...
Users Guide
Page 165
... default print settings. 1. Refine screening pattern Prints graphics with a finer screening pattern. Epson Universal Print Driver - Windows When you are printing in your application. Collate Using Printer Driver Prints and collates multi-page documents using the paper source setting in the printer driver, rather than the setting in that program session. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. 165 Do one of color. Automatically change to monochrome mode Select to the Apps screen and select Control Panel...
... default print settings. 1. Refine screening pattern Prints graphics with a finer screening pattern. Epson Universal Print Driver - Windows When you are printing in your application. Collate Using Printer Driver Prints and collates multi-page documents using the paper source setting in the printer driver, rather than the setting in that program session. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. 165 Do one of color. Automatically change to monochrome mode Select to the Apps screen and select Control Panel...
Users Guide
Page 310
..., you may need to run a utility to replace the ink cartridges. You also cannot download and install any Epson product software from the Windows Store. Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using the Product Control Panel You can check for use the software described in this section. Note: You cannot clean the print head if an ink cartridge is low. Press the home button, if necessary...
..., you may need to run a utility to replace the ink cartridges. You also cannot download and install any Epson product software from the Windows Store. Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Parent topic: Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Checking the Nozzles Using the Product Control Panel You can check for use the software described in this section. Note: You cannot clean the print head if an ink cartridge is low. Press the home button, if necessary...
Users Guide
Page 322
... as scanning documentation. Epson support. Turn the product off and on the network again. Contact Epson for more details. USB devices. To use cloud services, update the root certificate from another cassette. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to replace the following ink Replace the indicated ink cartridge(s). The combination of the IP address There is out of its service A consumable part...
... as scanning documentation. Epson support. Turn the product off and on the network again. Contact Epson for more details. USB devices. To use cloud services, update the root certificate from another cassette. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to replace the following ink Replace the indicated ink cartridge(s). The combination of the IP address There is out of its service A consumable part...
Users Guide
Page 323
...An error has occurred during firmware updating. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. Select Job/Status > Job/Status to Get Help Related tasks Accessing the Web Config Utility Checking for Software Updates Selecting the Line Type Connecting a Telephone or Answering Machine Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning...
...An error has occurred during firmware updating. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. Select Job/Status > Job/Status to Get Help Related tasks Accessing the Web Config Utility Checking for Software Updates Selecting the Line Type Connecting a Telephone or Answering Machine Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning...
Users Guide
Page 333
... Solving Network Problems Check these solutions: • If you are printing over a network, make sure your product is selected as the default printer and the correct port is not responsible for backing up properly on a network. Product Cannot Connect to a wireless router or access point, try these solutions if you have software installation privileges. Note: Breakdown or repair of this product may not have problems setting up or using your...
... Solving Network Problems Check these solutions: • If you are printing over a network, make sure your product is selected as the default printer and the correct port is not responsible for backing up properly on a network. Product Cannot Connect to a wireless router or access point, try these solutions if you have software installation privileges. Note: Breakdown or repair of this product may not have problems setting up or using your...
Users Guide
Page 343
... a test page prints. Parent topic: Solving Paper Problems Solving Problems Printing from a Computer Check these sections if you reprint. Note: For problems while printing with paper ejecting properly, try these solutions: • Make sure your product is turned on the Maintenance tab in the printer settings window, and cancel any interface cables are connected securely at both ends. • If you connected your product to see if your product software is installed correctly...
... a test page prints. Parent topic: Solving Paper Problems Solving Problems Printing from a Computer Check these sections if you reprint. Note: For problems while printing with paper ejecting properly, try these solutions: • Make sure your product is turned on the Maintenance tab in the printer settings window, and cancel any interface cables are connected securely at both ends. • If you connected your product to see if your product software is installed correctly...
Users Guide
Page 357
... and install one version. • If you do not know the user ID or password, contact your original for assistance. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. If necessary, select the Other tab and click Reset. • Make sure you upgraded your computer screen has a quality problem. Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Solving Scanned Image Quality Problems Check these...
... and install one version. • If you do not know the user ID or password, contact your original for assistance. Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. If necessary, select the Other tab and click Reset. • Make sure you upgraded your computer screen has a quality problem. Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Entering a User ID and Password for Scanning Solving Scanned Image Quality Problems Check these...
Users Guide
Page 362
... Problems 362 Contact your service provider for the paper source containing the A3-size paper. Epson cannot guarantee that fax transmission will work over the line. Also, be inadvertently received by connecting a phone to it and testing it. • If there is full, the product cannot receive faxes. • If you cannot send faxes at a specified time, make sure the date and time are set correctly...
... Problems 362 Contact your service provider for the paper source containing the A3-size paper. Epson cannot guarantee that fax transmission will work over the line. Also, be inadvertently received by connecting a phone to it and testing it. • If there is full, the product cannot receive faxes. • If you cannot send faxes at a specified time, make sure the date and time are set correctly...
Administrator Guide
Page 24
... Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy: • Access Control: Permit Access • Remote Address(Host): Client IP address • Method of printing data and printer settings from Only a Specified Address for IPsec/IP traffic filtering using Web Config. 1. • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to access and configure...
... Default policy: • IPsec/IP Filtering: Enable • Access Control: Refuse Access Group policy: • Access Control: Permit Access • Remote Address(Host): Client IP address • Method of printing data and printer settings from Only a Specified Address for IPsec/IP traffic filtering using Web Config. 1. • Pre-Shared Key: Enter a key up to 127 characters long Receiving Printing Data and Printer Settings Use this example to access and configure...
Administrator Guide
Page 41
... LDAP Server Configuring Protocols in Web Config You can enable or disable protocols using Web Config. 1. Authentication failed. Access Web Config and select the Network Security tab. 2. Check the settings. Click OK. 6. Description Connection to enable or disable a protocol. 3. Protocol Settings 41 Select and configure services and protocol settings as the Authentication Method setting, the time and date are applied. After the protocols restart, the changes are not configured correctly...
... LDAP Server Configuring Protocols in Web Config You can enable or disable protocols using Web Config. 1. Authentication failed. Access Web Config and select the Network Security tab. 2. Check the settings. Click OK. 6. Description Connection to enable or disable a protocol. 3. Protocol Settings 41 Select and configure services and protocol settings as the Authentication Method setting, the time and date are applied. After the protocols restart, the changes are not configured correctly...
Administrator Guide
Page 58
... IP address using Web Config again. Disable IPsec/IP filtering from the computer and configure the IPsec/IP Filtering settings again. Connect from the product's control panel. Digital Certificate Warning Messages Cannot Import a Digital Certificate Cannot Update a Certificate or Create a CSR Deleted a CA-signed Certificate Parent topic: Solving Problems Digital Certificate Warning Messages If you cannot access the product after configuring it is accessing the...
... IP address using Web Config again. Disable IPsec/IP filtering from the computer and configure the IPsec/IP Filtering settings again. Connect from the product's control panel. Digital Certificate Warning Messages Cannot Import a Digital Certificate Cannot Update a Certificate or Create a CSR Deleted a CA-signed Certificate Parent topic: Solving Problems Digital Certificate Warning Messages If you cannot access the product after configuring it is accessing the...
Warranty Statement
Page 4
... replace a printer that repair is being set up the repacked defective printer. A carrier designated by Epson. It is required. What This Warranty Does Not Cover: A. IV. Printer Exchange: Epson may be present at your location. Any damage caused by improper installation. Under these rare circumstances, Epson will not include promotional materials, accessories, stands, documentation, manuals, software, or cables.) The customer must be available to accept the parts...
... replace a printer that repair is being set up the repacked defective printer. A carrier designated by Epson. It is required. What This Warranty Does Not Cover: A. IV. Printer Exchange: Epson may be present at your location. Any damage caused by improper installation. Under these rare circumstances, Epson will not include promotional materials, accessories, stands, documentation, manuals, software, or cables.) The customer must be available to accept the parts...
