Printer Basics
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...Trademarks EPSON, EPSON Stylus, and MicroWeave are registered trademarks of Epson America, Inc. ii CPD-14295 4025613-00 7/02 EPSON is designed only for identification purposes only and may be misused by any consumable products other printers. General...ink jet printers. Printed on recycled paper Copyright © 2002 by SEIKO EPSON CORPORATION. No part of copyrighted material. While some people assume. EPSON Print Lab, EPSON PhotoCenter, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, Resolution Performance Management, EPSON Archival, EPSON...
...Trademarks EPSON, EPSON Stylus, and MicroWeave are registered trademarks of Epson America, Inc. ii CPD-14295 4025613-00 7/02 EPSON is designed only for identification purposes only and may be misused by any consumable products other printers. General...ink jet printers. Printed on recycled paper Copyright © 2002 by SEIKO EPSON CORPORATION. No part of copyrighted material. While some people assume. EPSON Print Lab, EPSON PhotoCenter, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, Resolution Performance Management, EPSON Archival, EPSON...
Printer Basics
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... Printer 37 PROBLEM SOLVING 39 Printer Parts 40 Diagnosing Printer Problems 41 Checking the Control Panel Lights 41 Running a Printer Check 42 Problems and Solutions 43 Setup and Software Installation Problems 43 Printer Problems 44 Quality Problems 45 Paper Problems 48 Miscellaneous Problems 48 Uninstalling and Reinstalling Printer Software 50 Windows 50 Macintosh OS 8.6 to 9.x 50 Macintosh OS X 50 Where To Get Help 51 EPSON...
... Printer 37 PROBLEM SOLVING 39 Printer Parts 40 Diagnosing Printer Problems 41 Checking the Control Panel Lights 41 Running a Printer Check 42 Problems and Solutions 43 Setup and Software Installation Problems 43 Printer Problems 44 Quality Problems 45 Paper Problems 48 Miscellaneous Problems 48 Uninstalling and Reinstalling Printer Software 50 Windows 50 Macintosh OS 8.6 to 9.x 50 Macintosh OS X 50 Where To Get Help 51 EPSON...
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...Documentation To set up your equipment. This book contains system requirements, important safety information, your printer. Notes contain important information about your printer, use your EPSON Printer Information Center, described in the next section. Tips contain hints for Windows® XP, ... on: ■ Using the EPSON Printer Information Center ■ Printing with Windows or on a Macintosh ■ Maintaining the printer ■ Solving basic problems ■ Installing printer software on the Start Here sheet for installing the printer software for better printing. You'...
...Documentation To set up your equipment. This book contains system requirements, important safety information, your printer. Notes contain important information about your printer, use your EPSON Printer Information Center, described in the next section. Tips contain hints for Windows® XP, ... on: ■ Using the EPSON Printer Information Center ■ Printing with Windows or on a Macintosh ■ Maintaining the printer ■ Solving basic problems ■ Installing printer software on the Start Here sheet for installing the printer software for better printing. You'...
Printer Basics
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... load the short edge first, even when printing in landscape mode. ■ Load letterhead or preprinted paper into the printer top edge first. ■ If you experience paper feeding problems, try loading fewer sheets. Loading Envelopes You can load up , and the flap side should be up to watch your... of the sheet feeder. Follow these steps: 1. For instructions on using special media, see on-screen Reference Guide, or double-click the EPSON Printer Information Center on your printer movies. Load the envelopes short edge first against them. Load with the printable side up .
... load the short edge first, even when printing in landscape mode. ■ Load letterhead or preprinted paper into the printer top edge first. ■ If you experience paper feeding problems, try loading fewer sheets. Loading Envelopes You can load up , and the flap side should be up to watch your... of the sheet feeder. Follow these steps: 1. For instructions on using special media, see on-screen Reference Guide, or double-click the EPSON Printer Information Center on your printer movies. Load the envelopes short edge first against them. Load with the printable side up .
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...there are gaps in the print head nozzles may dry out. Replacing an Ink Cartridge When the red H ink out light is empty and you may have a paper jam or another problem. This is low on page 41. otherwise the ink remaining in the lines, clean the print head again; If the ) paper...in the dot pattern. Caution: You cannot print if any of your printout looks okay, you notice that your printer for instructions. You may need to replace it . When an ink cartridge has been installed in your printouts don't look something like this: Each staggered horizontal and straight vertical line ...
...there are gaps in the print head nozzles may dry out. Replacing an Ink Cartridge When the red H ink out light is empty and you may have a paper jam or another problem. This is low on page 41. otherwise the ink remaining in the lines, clean the print head again; If the ) paper...in the dot pattern. Caution: You cannot print if any of your printout looks okay, you notice that your printer for instructions. You may need to replace it . When an ink cartridge has been installed in your printouts don't look something like this: Each staggered horizontal and straight vertical line ...
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... is a new driver available, free of your printer problem may be. Visit http://support.epson.com and check the section for your product to see these sections for solutions. ■ "Setup and Software Installation Problems" on page 43 ■ "Printer Problems" on page 44 ■ "Quality Problems" on page 45 ■ "Paper Problems" on page 48 ■ "Miscellaneous...
... is a new driver available, free of your printer problem may be. Visit http://support.epson.com and check the section for your product to see these sections for solutions. ■ "Setup and Software Installation Problems" on page 43 ■ "Printer Problems" on page 44 ■ "Quality Problems" on page 45 ■ "Paper Problems" on page 48 ■ "Miscellaneous...
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Printer Parts Left edge guide Paper support Right edge guide Printer cover Output tray Output tray extensions Ink cartridge holder (not removable) Paper thickness lever Paper / Cancel Print Job button and paper out light Ink button and ink out light Power button and light 40 Problem Solving
Printer Parts Left edge guide Paper support Right edge guide Printer cover Output tray Output tray extensions Ink cartridge holder (not removable) Paper thickness lever Paper / Cancel Print Job button and paper out light Ink button and ink out light Power button and light 40 Problem Solving
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... on page 29 to make sure you may have installed a cartridge your dealer or EPSON. If the error isn't cleared, contact your printer can't use . Turn off and contact your printer can't use . Problem Solving 41 Check the number on ink. Then load a new stack of paper. H is on and ) is low on the cartridge...
... on page 29 to make sure you may have installed a cartridge your dealer or EPSON. If the error isn't cleared, contact your printer can't use . Turn off and contact your printer can't use . Problem Solving 41 Check the number on ink. Then load a new stack of paper. H is on and ) is low on the cartridge...
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... light starts to determine whether a problem comes from the printer. 2. The printer prints one page showing its dots, you may not be installed correctly. If the check page prints, the problem probably lies in "Problems and Solutions" beginning on page 51. 42 Problem Solving Try the suggestions in your software... gaps in its ROM version number, ink counter, and a nozzle check pattern. see page 25.) 4. Then disconnect the interface cable from the printer itself or some other source. Try these steps: 1. To end the check, turn on your dealer or EPSON as described on page 43. Then...
... light starts to determine whether a problem comes from the printer. 2. The printer prints one page showing its dots, you may not be installed correctly. If the check page prints, the problem probably lies in "Problems and Solutions" beginning on page 51. 42 Problem Solving Try the suggestions in your software... gaps in its ROM version number, ink counter, and a nozzle check pattern. see page 25.) 4. Then disconnect the interface cable from the printer itself or some other source. Try these steps: 1. To end the check, turn on your dealer or EPSON as described on page 43. Then...
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... clear the error. Problems and Solutions Here are some troubleshooting tips if you turn it back on, contact EPSON as described on page 51. ■ Make sure no packing material remains in the Macintosh Chooser, you install ink cartridges, the printer must charge its ink delivery system for your...sheet or beginning on page 53.) Also make sure your printer icon (C82 Series) doesn't appear in the printer. If the light is still flashing when you have any unnecessary extensions and restart your printer is still flashing after ink cartridge installation. ■ The first time you may ...
... clear the error. Problems and Solutions Here are some troubleshooting tips if you turn it back on, contact EPSON as described on page 51. ■ Make sure no packing material remains in the Macintosh Chooser, you install ink cartridges, the printer must charge its ink delivery system for your...sheet or beginning on page 53.) Also make sure your printer icon (C82 Series) doesn't appear in the printer. If the light is still flashing when you have any unnecessary extensions and restart your printer is still flashing after ink cartridge installation. ■ The first time you may ...
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...; If the check page prints, make sure your printer software is installed correctly. ■ If you need to set up your printer is working properly. Your printer is too slow. Make sure your hard disk or run a defragmentation utility. 44 Problem Solving ■ For Windows 2000 or XP, don...'t select Block under Control Panel> System> Hardware> Driver Signing; Your printer makes noise when you turn it on or after it on a network, you 're printing on...
...; If the check page prints, make sure your printer software is installed correctly. ■ If you need to set up your printer is working properly. Your printer is too slow. Make sure your hard disk or run a defragmentation utility. 44 Problem Solving ■ For Windows 2000 or XP, don...'t select Block under Control Panel> System> Hardware> Driver Signing; Your printer makes noise when you turn it on or after it on a network, you 're printing on...
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Quality Problems You see page 32. ■ Try using Automatic mode (Macintosh only). See page 16 (Macintosh OS 8.6 to turn off High Speed mode; Set the lever to the ^ position when you print on . ■ If your printer is connected to a USB hub, disconnect any unused USB devices. ■...guidelines. ■ Select a higher print quality and turn High Speed on thicker paper or envelopes. It's usually whiter or shinier. ■ The ink cartridges may also need replacing. See your system's memory (RAM). see page 23 for details. ■ The printable side of the paper should be...
Quality Problems You see page 32. ■ Try using Automatic mode (Macintosh only). See page 16 (Macintosh OS 8.6 to turn off High Speed mode; Set the lever to the ^ position when you print on . ■ If your printer is connected to a USB hub, disconnect any unused USB devices. ■...guidelines. ■ Select a higher print quality and turn High Speed on thicker paper or envelopes. It's usually whiter or shinier. ■ The ink cartridges may also need replacing. See your system's memory (RAM). see page 23 for details. ■ The printable side of the paper should be...
Printer Basics
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Do this several times. Open the printer cover and wipe the area circled in the image. ■ Clean the print head; Follow the instructions included in your media pack. 46 Problem Solving Your printout is blurry or smeared. ■ Load a new sheet of genuine EPSON inks. ■ Run the Print ... when you still have a problem, ink may be face up . ■ Use a support sheet with special paper, or try loading your paper one sheet at a time. ■ Make sure your paper meets the specifications listed in the on-screen Reference Guide. ■ Use EPSON papers for instructions. ■...
Do this several times. Open the printer cover and wipe the area circled in the image. ■ Clean the print head; Follow the instructions included in your media pack. 46 Problem Solving Your printout is blurry or smeared. ■ Load a new sheet of genuine EPSON inks. ■ Run the Print ... when you still have a problem, ink may be face up . ■ Use a support sheet with special paper, or try loading your paper one sheet at a time. ■ Make sure your paper meets the specifications listed in the on-screen Reference Guide. ■ Use EPSON papers for instructions. ■...
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...to have a slightly different color balance when viewed under tungsten lighting. Problem Solving 47 If it in daylight may appear to 9.x) or page 19 (OS X). ■ The color profiles built into your printer software automatically reference your paper isn't damaged, old, dirty, or...illuminated with the Gamma setting on the Advanced dialog box; Your printer software was designed to the nature of printer output. For best results, use genuine EPSON ink cartridges. ■ Try turning off (Windows) or Color ink is calibrated correctly. ■ Try experimenting with a D50 (daylight...
...to have a slightly different color balance when viewed under tungsten lighting. Problem Solving 47 If it in daylight may appear to 9.x) or page 19 (OS X). ■ The color profiles built into your printer software automatically reference your paper isn't damaged, old, dirty, or...illuminated with the Gamma setting on the Advanced dialog box; Your printer software was designed to the nature of printer output. For best results, use genuine EPSON ink cartridges. ■ Try turning off (Windows) or Color ink is calibrated correctly. ■ Try experimenting with a D50 (daylight...
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... may have set the wrong paper size. Surface gloss decreases with greater pigment saturation. The printer prints blank pages. ■ Make sure your printer is inverted. Because of the nature of pigment inks, the degree of gloss may be uneven on both sides of the paper, try loading fewer...edge, then slide the left edge guide against the paper. ■ If paper jams, press the ) paper button for instructions. 48 Problem Solving Miscellaneous Problems The image is selected in your application, or as others. Reload the paper and press the m paper button to clear the jam....
... may have set the wrong paper size. Surface gloss decreases with greater pigment saturation. The printer prints blank pages. ■ Make sure your printer is inverted. Because of the nature of pigment inks, the degree of gloss may be uneven on both sides of the paper, try loading fewer...edge, then slide the left edge guide against the paper. ■ If paper jams, press the ) paper button for instructions. 48 Problem Solving Miscellaneous Problems The image is selected in your application, or as others. Reload the paper and press the m paper button to clear the jam....
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See "Printer Specifications" in your on-screen Reference Guide. ■ Make sure your paper size. Problem Solving 49 See page 11 (Windows), page 15 (Macintosh OS... and meets the system requirements on page 59 or page 60. ■ Make sure your printer is selected in your printer software or application is positioned next to 9.x), or page 18 (Macintosh OS X). ■ Choose...correct for your computer instead. If you 're using a switch box or USB hub with your printer, connect the printer directly to scratch if not handled properly. Too many copies are scratch marks on top of the...
See "Printer Specifications" in your on-screen Reference Guide. ■ Make sure your paper size. Problem Solving 49 See page 11 (Windows), page 15 (Macintosh OS... and meets the system requirements on page 59 or page 60. ■ Make sure your printer is selected in your printer software or application is positioned next to 9.x), or page 18 (Macintosh OS X). ■ Choose...correct for your computer instead. If you 're using a switch box or USB hub with your printer, connect the printer directly to scratch if not handled properly. Too many copies are scratch marks on top of the...
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... Macintosh, then see the Start Here sheet or the instructions beginning on your desktop to open it. 50 Problem Solving In the next window, make sure EPSON Stylus C82 Series is selected and click OK. Insert your printer software CD-ROM in your drive. 2. Macintosh OS X 1. Point to 9.x 1. Windows 1. Click Start, and select Programs or...
... Macintosh, then see the Start Here sheet or the instructions beginning on your desktop to open it. 50 Problem Solving In the next window, make sure EPSON Stylus C82 Series is selected and click OK. Insert your printer software CD-ROM in your drive. 2. Macintosh OS X 1. Point to 9.x 1. Windows 1. Click Start, and select Programs or...
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...Problem Solving 51 For help services are available 24 hours a day, seven days a week. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to quickly select the EPSON Stylus C82 in the printer... list and click the Delete button. 4. Select C82 Series(USB) in EPSON SoundAdvice. At this code to 6 PM, Pacific Time, Monday through e-mail. 3....
...Problem Solving 51 For help services are available 24 hours a day, seven days a week. To speak to a technical support representative, dial: ■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ■ Canada: (905) 709-2567, 6 AM to quickly select the EPSON Stylus C82 in the printer... list and click the Delete button. 4. Select C82 Series(USB) in EPSON SoundAdvice. At this code to 6 PM, Pacific Time, Monday through e-mail. 3....
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Before you call (800) 463-7766 for dealer referral. 52 Problem Solving sales only). In Canada, please call , please have the following information ready: ■ Product name (EPSON Stylus C82) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit www.epsonstore.com (U.S.
Before you call (800) 463-7766 for dealer referral. 52 Problem Solving sales only). In Canada, please call , please have the following information ready: ■ Product name (EPSON Stylus C82) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ■ Description of the problem You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit www.epsonstore.com (U.S.
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...Canada. What Epson Will Do To Correct Problems: Should your printer to Epson or its authorized service center, where the printer will be fixed and sent back to secure the cost of the replacement printer in the event that the EPSON printer covered by an Epson Authorized Servicer. Epson requires a ...packaging the defective unit and returning it to the EPSON product after its option, exchange or repair the printer without charge for warranty repair instructions and return authorization. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral...
...Canada. What Epson Will Do To Correct Problems: Should your printer to Epson or its authorized service center, where the printer will be fixed and sent back to secure the cost of the replacement printer in the event that the EPSON printer covered by an Epson Authorized Servicer. Epson requires a ...packaging the defective unit and returning it to the EPSON product after its option, exchange or repair the printer without charge for warranty repair instructions and return authorization. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral...