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... Feeder Pull Tractor Roll Paper Holder Interface Boards 5-1 5-2 5-18 .5-30 .5-37 Chapter 6 Maintenance 6-1 Cleaning the Printer 6-2 Replacing the Ribbon 6-4 Transporting the Printer 6-9 Chapter 7 Troubleshooting Problems and Solutions Power Supply Printing Paper Handling Options 7-1 7-2 7-3 .7-4 7-14 7-22 Chapter 8 Technical Specifications 8-1 Printer Specifications Interface Specifications Option Specifications Initialization 8-2 8-9 8-13 8-15 Chapter 9 Command Summary 9-1 Using the Command Summary...
... Feeder Pull Tractor Roll Paper Holder Interface Boards 5-1 5-2 5-18 .5-30 .5-37 Chapter 6 Maintenance 6-1 Cleaning the Printer 6-2 Replacing the Ribbon 6-4 Transporting the Printer 6-9 Chapter 7 Troubleshooting Problems and Solutions Power Supply Printing Paper Handling Options 7-1 7-2 7-3 .7-4 7-14 7-22 Chapter 8 Technical Specifications 8-1 Printer Specifications Interface Specifications Option Specifications Initialization 8-2 8-9 8-13 8-15 Chapter 9 Command Summary 9-1 Using the Command Summary...
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...of your printer. Finding your own user-defined characters. Chapters 2 and 3 cover paper handling and general printer operation. Other chapters contain information on unpacking, setting up and operating your Epson's' printer. Be sure to need most from your printer. It includes... information on printer options, general maintenance, and specifications. You will also find a glossary of printer terms, an appendix of this manual is necessary for setting up , testing, and connecting the printer. Chapter 4 shows you expect, see Chapter 9 for troubleshooting problems and ...
...of your printer. Finding your own user-defined characters. Chapters 2 and 3 cover paper handling and general printer operation. Other chapters contain information on unpacking, setting up and operating your Epson's' printer. Be sure to need most from your printer. It includes... information on printer options, general maintenance, and specifications. You will also find a glossary of printer terms, an appendix of this manual is necessary for setting up , testing, and connecting the printer. Chapter 4 shows you expect, see Chapter 9 for troubleshooting problems and ...
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... installed properly. Make sure the cartridge hooks are turning on the printer. Turn off the printer and repeat the self test. The test did not print when you are inserted securely into the printer. See page 1-17. Also see Chapter 7 for further troubleshooting information. Replace the ribbon cartridge. The print is jammed, turn off...
... installed properly. Make sure the cartridge hooks are turning on the printer. Turn off the printer and repeat the self test. The test did not print when you are inserted securely into the printer. See page 1-17. Also see Chapter 7 for further troubleshooting information. Replace the ribbon cartridge. The print is jammed, turn off...
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Chapter 7 Troubleshooting Problems and Solutions I 7-2 Power Supply 7-3 Printing 7-4 Paper Handling 7-14 Options 7-22 Troubleshooting 7-1
Chapter 7 Troubleshooting Problems and Solutions I 7-2 Power Supply 7-3 Printing 7-4 Paper Handling 7-14 Options 7-22 Troubleshooting 7-1
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...paper holder, paper does not feed properly. Refer to 7-14 Refer to 7-16 Refer to 7-31 7-2 Troubleshooting If you expected. l The print is not what you may encounter while operating your printer, and their likely solutions. Refer to 7-9 Paper handling l Single sheets do not feed properly. l ...Using the pull tractor with the push tractor, continuous paper does not feed properly. l Using an optional interface, the printer does not operate properly. l Printed characters are not what you are missing in the table below and refer to the appropriate page for the...
...paper holder, paper does not feed properly. Refer to 7-14 Refer to 7-16 Refer to 7-31 7-2 Troubleshooting If you expected. l The print is not what you may encounter while operating your printer, and their likely solutions. Refer to 7-9 Paper handling l Single sheets do not feed properly. l ...Using the pull tractor with the push tractor, continuous paper does not feed properly. l Using an optional interface, the printer does not operate properly. l Printed characters are not what you are missing in the table below and refer to the appropriate page for the...
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... the label on again. The power cable may lie with the electrical outlet. If the voltages do not match, unplug the printer and contact your Epson dealer immediately. The problem may be correct for your electrical outlet. The light stays off . Refer to determine whether the outlet is operating properly. Check ... if the electrical outlet is controlled by an outside switch or automatic timer; Power Supply Problem Power is not being supplied to the electrical outlet. Troubleshooting 7-3 if so, use a different outlet. Solution The POWER light does not go on the switch.
... the label on again. The power cable may lie with the electrical outlet. If the voltages do not match, unplug the printer and contact your Epson dealer immediately. The problem may be correct for your electrical outlet. The light stays off . Refer to determine whether the outlet is operating properly. Check ... if the electrical outlet is controlled by an outside switch or automatic timer; Power Supply Problem Power is not being supplied to the electrical outlet. Troubleshooting 7-3 if so, use a different outlet. Solution The POWER light does not go on the switch.
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.... The software may be installed properly for your interface cable meets the printer and the computer specifications. The PAPER OUT light is printed. Load more paper into the printer. The PAPER OUT light should go off . Refer to 2-2. 7-4 Troubleshooting Check the printer settings and make the necessary changes. Press the ON LINE button. Check...
.... The software may be installed properly for your interface cable meets the printer and the computer specifications. The PAPER OUT light is printed. Load more paper into the printer. The PAPER OUT light should go off . Refer to 2-2. 7-4 Troubleshooting Check the printer settings and make the necessary changes. Press the ON LINE button. Check...
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... ABCD The ribbon cartridge may be installed properly. The printout is printed. Refer to 6-4. Refer to 6-4. If the printer still does not print correctly, contact your paper. A worn ribbon can damage the print head and should be installed ...printer, reinstall the ribbon cartridge and take up any slack in printer operation. Remove the ribbon cartridge and reinstall it is printing, but nothing is faint. Refer to 1-8. The ribbon may not be replaced. Set the paper thickness lever to 2-22. Refer to match the thickness of your Epson dealer. Troubleshooting...
... ABCD The ribbon cartridge may be installed properly. The printout is printed. Refer to 6-4. Refer to 6-4. If the printer still does not print correctly, contact your paper. A worn ribbon can damage the print head and should be installed ...printer, reinstall the ribbon cartridge and take up any slack in printer operation. Remove the ribbon cartridge and reinstall it is printing, but nothing is faint. Refer to 1-8. The ribbon may not be replaced. Set the paper thickness lever to 2-22. Refer to match the thickness of your Epson dealer. Troubleshooting...
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...either too much slack in random positions. Stop printing and contact your printer. Refer to check the printer settings, and reset as needed. 7-6 Troubleshooting The typestyle or characters that are missing in the printout. ABCD ...There is damaged. A line of dots is missing in the printed characters or graphics. The software may not be printed. Printing Problem Dots are set by the software cannot be correctly installed for your Epson...
...either too much slack in random positions. Stop printing and contact your printer. Refer to check the printer settings, and reset as needed. 7-6 Troubleshooting The typestyle or characters that are missing in the printout. ABCD ...There is damaged. A line of dots is missing in the printed characters or graphics. The software may not be printed. Printing Problem Dots are set by the software cannot be correctly installed for your Epson...
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... sending control codes, specify the italic character table using ESC t 1. If your software, but the characters are printed instead of sending control codes, specify the Epson Extended Graphics character table using ESC t 0. The wrong character table is selected. Italic characters are printed in your application program is capable of the selected... table by changing a DIP switch setting. Refer to 3-25. If your program accepts control codes, set DIP switch 1-3 to ON, then turn on the power. Troubleshooting 7-7
... sending control codes, specify the italic character table using ESC t 1. If your software, but the characters are printed instead of sending control codes, specify the Epson Extended Graphics character table using ESC t 0. The wrong character table is selected. Italic characters are printed in your application program is capable of the selected... table by changing a DIP switch setting. Refer to 3-25. If your program accepts control codes, set DIP switch 1-3 to ON, then turn on the power. Troubleshooting 7-7
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...the power and set DIP switches 1-6, 1-7 and 1-8 to indicate that the condensed mode is selected. Refer to 9-31. Set the printer on line and press the CONDENSED button once or twice to 3-19. Refer to cancel the mode. If your application program is capable...also select the international character set by sending the DC2 code to 9-24. 7-8 Troubleshooting If your application program is capable of sending control codes, you expected (continued). Refer to the printer. Printing Problem Printed characters are smaller than expected. Solution The wrong international characters are...
...the power and set DIP switches 1-6, 1-7 and 1-8 to indicate that the condensed mode is selected. Refer to 9-31. Set the printer on line and press the CONDENSED button once or twice to 3-19. Refer to cancel the mode. If your application program is capable...also select the international character set by sending the DC2 code to 9-24. 7-8 Troubleshooting If your application program is capable of sending control codes, you expected (continued). Refer to the printer. Printing Problem Printed characters are smaller than expected. Solution The wrong international characters are...
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The loading position may be properly installed for your printer. Refer to 9-15, 9-16. Refer to 3-12. Solution The software may be overriding your SelecType setting. Make sure that the printing commands used in the ..., specify the line spacing using ESC 0, ESC 1, ESC 2, ESC 3 or ESC A. If the problem persists, check the top margin set by SelecType is not printed. Troubleshooting 7-9 Use the program's setup (or install) procedure to adjust the loading position. If your application program is incorrect. Printing Problem The font selected by your...
The loading position may be properly installed for your printer. Refer to 9-15, 9-16. Refer to 3-12. Solution The software may be overriding your SelecType setting. Make sure that the printing commands used in the ..., specify the line spacing using ESC 0, ESC 1, ESC 2, ESC 3 or ESC A. If the problem persists, check the top margin set by SelecType is not printed. Troubleshooting 7-9 Use the program's setup (or install) procedure to adjust the loading position. If your application program is incorrect. Printing Problem The font selected by your...
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... sent. The text is printed on the same line. Solution One line of the following statements: WIDTH LPRINT 255 or WIDTH "LPT1:", 255 If the printer still does not print properly. If your application program is not what you expected (continued). Set DIP switch 2-4 to ON so that the... printer automatically adds a line feed code to 9-19. In BASIC, enter either of printing has taken up two lines. Refer to OFF. 7-10 Troubleshooting Refer to each line. Two line feed signals are being sent at the end...
... sent. The text is printed on the same line. Solution One line of the following statements: WIDTH LPRINT 255 or WIDTH "LPT1:", 255 If the printer still does not print properly. If your application program is not what you expected (continued). Set DIP switch 2-4 to ON so that the... printer automatically adds a line feed code to 9-19. In BASIC, enter either of printing has taken up two lines. Refer to OFF. 7-10 Troubleshooting Refer to each line. Two line feed signals are being sent at the end...
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...program allows you can fit on a single sheet. Refer to set , but the perforation does not fall in the printout. Refer to the printer, specify page size by your application software and adjust it if necessary. If your program allows you to use control codes, you to send ...codes, use ESC 0 to determine the correct page length setting. Regular gaps occur in the center of the skip. Refer to 9-13. Troubleshooting 7-11 Solution The page length may be set incorrectly. Printing Problem The number of lines printed does not match the length of printable lines that...
...program allows you can fit on a single sheet. Refer to set , but the perforation does not fall in the printout. Refer to the printer, specify page size by your application software and adjust it if necessary. If your program allows you to use control codes, you to send ...codes, use ESC 0 to determine the correct page length setting. Regular gaps occur in the center of the skip. Refer to 9-13. Troubleshooting 7-11 Solution The page length may be set incorrectly. Printing Problem The number of lines printed does not match the length of printable lines that...
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The printer may be setting the top and bottom margins. Unidirectional printing is not what you expected (continued). If this is the case, turn off skip over ... graphics characters. Refer to reset the loading position so that the perforation is necessary, select the unidirectional print mode by setting DIP switch 2-3 to the printer. Printing Problem The printed position is somewhat slower. 7-12 Troubleshooting
The printer may be setting the top and bottom margins. Unidirectional printing is not what you expected (continued). If this is the case, turn off skip over ... graphics characters. Refer to reset the loading position so that the perforation is necessary, select the unidirectional print mode by setting DIP switch 2-3 to the printer. Printing Problem The printed position is somewhat slower. 7-12 Troubleshooting
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If the printer still does not print, try the self test described in the computer, the software or the cable. If the self test works properly, the printer is produced. If the self test does not work, contact your application programs. In data dump mode, an exact printout of communication problems between the printer and your Epson dealer. Troubleshooting 7-13 See the section on the data dump mode in Chapter 3. Printing Note: You can also use the data dump mode to find the cause of the codes reaching the printer is all right, and the problem probably lies in Chapter 1.
If the printer still does not print, try the self test described in the computer, the software or the cable. If the self test works properly, the printer is produced. If the self test does not work, contact your application programs. In data dump mode, an exact printout of communication problems between the printer and your Epson dealer. Troubleshooting 7-13 See the section on the data dump mode in Chapter 3. Printing Note: You can also use the data dump mode to find the cause of the codes reaching the printer is all right, and the problem probably lies in Chapter 1.
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Solution When the LOAD/EJECT button is on). then feed the paper. After feeding the paper, press the ON LINE button again to set the printer off . Push the paper release lever back to 2-2. Paper Handling The following section guides you are having problems using the optional cut sheet feeder, pull... paper release lever may be set too far to set the printer on line (ON LINE light is pressed, the platen does not rotate and paper does not feed. The PAPER OUT light should go off line; Refer to 2-4. 7-14 Troubleshooting Move the paper a little to the left and right edge ...
Solution When the LOAD/EJECT button is on). then feed the paper. After feeding the paper, press the ON LINE button again to set the printer off . Push the paper release lever back to 2-2. Paper Handling The following section guides you are having problems using the optional cut sheet feeder, pull... paper release lever may be set too far to set the printer on line (ON LINE light is pressed, the platen does not rotate and paper does not feed. The PAPER OUT light should go off line; Refer to 2-4. 7-14 Troubleshooting Move the paper a little to the left and right edge ...
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Multi-part forms cannot be used with this printer's single-sheet feeding system. When the cut sheet feeder mode may not be in the correct position. Refer to 2-4. The paper does not fully eject. ... the FORM FEED button. Adjust the edge guides to eject the paper. Use only paper sizes that are within the specified range. When printing on ). Troubleshooting 7-15 Refer to 3-7. The page length setting may exceed the specified limitations. Refer to 2-25, 8-4. The dimensions of the paper. The edge guides may be...
Multi-part forms cannot be used with this printer's single-sheet feeding system. When the cut sheet feeder mode may not be in the correct position. Refer to 2-4. The paper does not fully eject. ... the FORM FEED button. Adjust the edge guides to eject the paper. Use only paper sizes that are within the specified range. When printing on ). Troubleshooting 7-15 Refer to 3-7. The page length setting may exceed the specified limitations. Refer to 2-25, 8-4. The dimensions of the paper. The edge guides may be...
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... paper release lever is pressed, the platen does not rotate and paper does not feed. Your supply of the printer. 7-16 Troubleshooting When using the tractor, be too far from the printer. Position your paper supply within 3 feet (1 meter) of continuous paper may be pushed back to feed paper ...while the printer is pressed, the platen rotates but paper does not feed. When the LOAD/EJECT button is on line ...
... paper release lever is pressed, the platen does not rotate and paper does not feed. Your supply of the printer. 7-16 Troubleshooting When using the tractor, be too far from the printer. Position your paper supply within 3 feet (1 meter) of continuous paper may be pushed back to feed paper ...while the printer is pressed, the platen rotates but paper does not feed. When the LOAD/EJECT button is on line ...
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... them in the wrong position. The paper may be caught on ordinary paper, always set the lever to 2-12. The holes on the tractor pins. Troubleshooting 7-17
... them in the wrong position. The paper may be caught on ordinary paper, always set the lever to 2-12. The holes on the tractor pins. Troubleshooting 7-17