Product Support Bulletin(s)
Page 1
... connected to address printing problems using the printer driver ver 1.03E for a hardware level solution. From the SPOOL MANAGER screen, select the QUEUE "pull down" menu, then select SETUP. 3. The ActionPC/Tower-3000 systems with the black EPSON logo plate, have a problem using the ActionPUTower-3000 Computers PSB No: S-0180 Originator: DS This bulletin provides procedures to implement a software solution to an Epson ActionPC-3000 and ActionTower- This will open FILE MANAGER...
... connected to address printing problems using the printer driver ver 1.03E for a hardware level solution. From the SPOOL MANAGER screen, select the QUEUE "pull down" menu, then select SETUP. 3. The ActionPC/Tower-3000 systems with the black EPSON logo plate, have a problem using the ActionPUTower-3000 Computers PSB No: S-0180 Originator: DS This bulletin provides procedures to implement a software solution to an Epson ActionPC-3000 and ActionTower- This will open FILE MANAGER...
User Manual
Page 12
V Contents Introduction Video ...Energy Savings ...VGA Drivers ...Optional Equipment ...How to Use This Manual ...Where to Get Help ...CompuServe On-line Support ...Chapter 1 2 3 3 4 5 6 7 Setting Up Your-System 1-1 1-2 1-4 1-5 1-5 1-7 1-8 1-9 1-10 1-11 1-13 1-15 1-18 1-19 1-19 1-20 Unpacking Your Computer ...Setting the Voltage Selector Switch ...Connecting System Components ...Connecting the Power Cord ...Turning Your System On and Off ...Running the SETUP Program ...Starting the SETUP Program ...The System Setup Option ...The Fixed Disk Setup Option ...The...
V Contents Introduction Video ...Energy Savings ...VGA Drivers ...Optional Equipment ...How to Use This Manual ...Where to Get Help ...CompuServe On-line Support ...Chapter 1 2 3 3 4 5 6 7 Setting Up Your-System 1-1 1-2 1-4 1-5 1-5 1-7 1-8 1-9 1-10 1-11 1-13 1-15 1-18 1-19 1-19 1-20 Unpacking Your Computer ...Setting the Voltage Selector Switch ...Connecting System Components ...Connecting the Power Cord ...Turning Your System On and Off ...Running the SETUP Program ...Starting the SETUP Program ...The System Setup Option ...The Fixed Disk Setup Option ...The...
User Manual
Page 19
... also includes two removable panels above the mouse and keyboard ports providing access to a game port on the main system board and to one on the back of your system as you installed one. Connecting System Components Use the following illustration to locate the ports on an option card, if you connect the keyboard, monitor, printer, and other devices. / c \power inlet Caution Although the connectors and ports for the mouse and keyboard are physically...
... also includes two removable panels above the mouse and keyboard ports providing access to a game port on the main system board and to one on the back of your system as you installed one. Connecting System Components Use the following illustration to locate the ports on an option card, if you connect the keyboard, monitor, printer, and other devices. / c \power inlet Caution Although the connectors and ports for the mouse and keyboard are physically...
User Manual
Page 22
... you turn off or reset the computer. The SETUP program and the factory default settings are stored in an area of advanced hardware features for optimizing system performance 0 0 0 System booting options 0 Password security and anti-virus features 0 Green PC options, such as date, time, diskette drive type(s), and video display type Automatic or manual selection of hard disk drive(s) Automatic or manual selection of memory called CMOS RAM. This memory is backed up by a battery, so...
... you turn off or reset the computer. The SETUP program and the factory default settings are stored in an area of advanced hardware features for optimizing system performance 0 0 0 System booting options 0 Password security and anti-virus features 0 Green PC options, such as date, time, diskette drive type(s), and video display type Automatic or manual selection of hard disk drive(s) Automatic or manual selection of memory called CMOS RAM. This memory is backed up by a battery, so...
User Manual
Page 29
... Setup that you see during power-on diagnostics and starts as it normally would. Disabling the system summary screen By disabling the System summary screen at startup. If you see the same screen by pressing F2 within the allowed amount of time. Setting the floppy seek option If you set the Disk drive boot sequence option to C: only, you disable this option, the system ignores configuration errors it finds during power-on diagnostics...
... Setup that you see during power-on diagnostics and starts as it normally would. Disabling the system summary screen By disabling the System summary screen at startup. If you see the same screen by pressing F2 within the allowed amount of time. Setting the floppy seek option If you set the Disk drive boot sequence option to C: only, you disable this option, the system ignores configuration errors it finds during power-on diagnostics...
User Manual
Page 49
... system board. 3-8 Installing and Removing Options To move a jumper from one position to the other, use an external display adapter in an expansion slot, you need to change ; If the jumper you must disable the built-in the preceding tables are for service purposes only. See page 3-17. Caution Be careful not to change is blocked by any option cards installed in your computer, you have no externalcache, the setting...
... system board. 3-8 Installing and Removing Options To move a jumper from one position to the other, use an external display adapter in an expansion slot, you need to change ; If the jumper you must disable the built-in the preceding tables are for service purposes only. See page 3-17. Caution Be careful not to change is blocked by any option cards installed in your computer, you have no externalcache, the setting...
User Manual
Page 64
... does not need a fan assembly Installing and Removing Options 3-23 See page 3-14. 10. A heat sink isrequired for the Inteland Cyrix DX4 processors; Run SETUP to enable the External Cache option and check that the System shadow and Video shadow options are required ...options from the Memory Cache and Memory Shadow options on the Advanced System Setup menu. (See Chapter 1.) Upgrading the Microprocessor You can install in your computer by replacing the microprocessor with a faster one. 9. Replace any option cards you can upgrade your system. The following table lists...
... does not need a fan assembly Installing and Removing Options 3-23 See page 3-14. 10. A heat sink isrequired for the Inteland Cyrix DX4 processors; Run SETUP to enable the External Cache option and check that the System shadow and Video shadow options are required ...options from the Memory Cache and Memory Shadow options on the Advanced System Setup menu. (See Chapter 1.) Upgrading the Microprocessor You can install in your computer by replacing the microprocessor with a faster one. 9. Replace any option cards you can upgrade your system. The following table lists...
User Manual
Page 94
... used interchangeably. This option inactivates the keyboard for instructions. (Windows automatically installs a mouse driver when you install the program.) Troubleshooting 5-5 If the Num Lock light in SETUP. Mouse Problems Yourmouse isn't working properly or you installed the mouse driver correctly (if necessary). Also make sure you see an auxiliary device error message. See the documentation that came with your mouse for a specified period of the keyboard is securely connected to an active mode from a low-power...
... used interchangeably. This option inactivates the keyboard for instructions. (Windows automatically installs a mouse driver when you install the program.) Troubleshooting 5-5 If the Num Lock light in SETUP. Mouse Problems Yourmouse isn't working properly or you installed the mouse driver correctly (if necessary). Also make sure you see an auxiliary device error message. See the documentation that came with your mouse for a specified period of the keyboard is securely connected to an active mode from a low-power...
User Manual
Page 95
.... If the monitor is on . 5-6 Troubleshooting The powerswitch is on but you press a mouse button or a key on the screen. Press a mouse button or a key on the keyboard to set up the program for your monitor type matches the card type. If you are set the correct display type in low-power standby mode. If you installed a display adapter card, make sure your software. Also make sure the monitor is securely connected to see if the monitor displays an image. If you...
.... If the monitor is on . 5-6 Troubleshooting The powerswitch is on but you press a mouse button or a key on the screen. Press a mouse button or a key on the keyboard to set up the program for your monitor type matches the card type. If you are set the correct display type in low-power standby mode. If you installed a display adapter card, make sure your software. Also make sure the monitor is securely connected to see if the monitor displays an image. If you...
User Manual
Page 97
... type of diskette drive. Make sure you are using MS-DOS, run CHKDSK to solve this problem. You may need to disable these features in the files If you have installed the drive correctly and check all cable connections. Run the SETUP program and configure your Authorized EPSON Servicer or the EPSON Connection. Something is wrong with the data in SETUP. 5-8 Troubleshooting You may also be able to use special utilities or diagnostics to repair...
... type of diskette drive. Make sure you are using MS-DOS, run CHKDSK to solve this problem. You may need to disable these features in the files If you have installed the drive correctly and check all cable connections. Run the SETUP program and configure your Authorized EPSON Servicer or the EPSON Connection. Something is wrong with the data in SETUP. 5-8 Troubleshooting You may also be able to use special utilities or diagnostics to repair...
User Manual
Page 102
See Appendix A. See Chapter 3 for information on diagnostics program is incorrect. then reinstall the SIMM. Try reducing the processor speed (see Chapter 2). Make sure the option card is not working correctly. They may be the wrong type or speed, or they may need to operate at the slower processor speed to access the device. An external device connected to the CPU, don't install an option card in the sockets, the socket may have...
See Appendix A. See Chapter 3 for information on diagnostics program is incorrect. then reinstall the SIMM. Try reducing the processor speed (see Chapter 2). Make sure the option card is not working correctly. They may be the wrong type or speed, or they may need to operate at the slower processor speed to access the device. An external device connected to the CPU, don't install an option card in the sockets, the socket may have...
User Manual
Page 125
...(s) access, controlling, 1-14, 5-7, A-5 defective, 5-7 formatted, 5-7 key, 2-5, 5-11 problems, 5-7 type, 5-7 write-protected, 5-7 Display adapters, 1-9, 5-6 Display prompt, SETUP, 1-8, 1-14 Display type option, SETUP, 1-9 DMA assignments, A-12 Drivers mouse, 5-5 printer, 5-12 VGA, Intro-3, 1-20 E Electrical circuitry, 5-3 outlet, 1-4 -5, 5-3 Energy, conserving, 2-4 Energy Star, Intro-1, Intro-3, 1-18, 2-4, 5-5 -6, A-1, A-3 Environmental requirements, A-6 EPSON Connection, Intro-3, Intro-6 Ergonomic tips, 2-1 -2 Errors configuration, 1-8 diskette drive, 5-8 hard disk drive, 5-9 keyboard...
...(s) access, controlling, 1-14, 5-7, A-5 defective, 5-7 formatted, 5-7 key, 2-5, 5-11 problems, 5-7 type, 5-7 write-protected, 5-7 Display adapters, 1-9, 5-6 Display prompt, SETUP, 1-8, 1-14 Display type option, SETUP, 1-9 DMA assignments, A-12 Drivers mouse, 5-5 printer, 5-12 VGA, Intro-3, 1-20 E Electrical circuitry, 5-3 outlet, 1-4 -5, 5-3 Energy, conserving, 2-4 Energy Star, Intro-1, Intro-3, 1-18, 2-4, 5-5 -6, A-1, A-3 Environmental requirements, A-6 EPSON Connection, Intro-3, Intro-6 Ergonomic tips, 2-1 -2 Errors configuration, 1-8 diskette drive, 5-8 hard disk drive, 5-9 keyboard...
User Manual
Page 128
... port connector, 1-4 controller, A-3 jumper settings, 3-6 operation, 1-11, 1-13, 5-12 pin assignments, A-16 type, Intro-1, A-3 Password on boot option, 1-16 problems, 5-10 Supervisor, 1-15 -16, 5-7, A-5 User, 1-15 -16, 5-7, A-5 Pause key, 2-2 Pause on POST errors, 1-14 Pentium OverDrive, 3-25, A-1 -2, A-4 Physical characteristics, A-5 Pin assignments, A-16 Post-installation procedures, 3-26, 4-22 Post-SETUP procedures, 1-20 Power button, 1-6 inlet, 1-4 -5, 5-3 light, 1-6, 5-3, 5-6 Power cable computer, 1-5, 3-2, 3-4, A-6 diskette drive, 4-19 -20, 5-8 hard disk drive, 4-12 monitor, 5-7 Power...
... port connector, 1-4 controller, A-3 jumper settings, 3-6 operation, 1-11, 1-13, 5-12 pin assignments, A-16 type, Intro-1, A-3 Password on boot option, 1-16 problems, 5-10 Supervisor, 1-15 -16, 5-7, A-5 User, 1-15 -16, 5-7, A-5 Pause key, 2-2 Pause on POST errors, 1-14 Pentium OverDrive, 3-25, A-1 -2, A-4 Physical characteristics, A-5 Pin assignments, A-16 Post-installation procedures, 3-26, 4-22 Post-SETUP procedures, 1-20 Power button, 1-6 inlet, 1-4 -5, 5-3 light, 1-6, 5-3, 5-6 Power cable computer, 1-5, 3-2, 3-4, A-6 diskette drive, 4-19 -20, 5-8 hard disk drive, 4-12 monitor, 5-7 Power...
User Manual
Page 129
... turning on, 1-5 Processor jumpers, 3-7, 3-26 replacing, 3-24 -26 socket, 3-23 specifications, A-1 types, Intro-1, 3-23 upgrading, 3-23 -26 Processor speed changing, 2-5 -6, A-1 indicator light, 1-6, 2-5 jumper, 3-7, 3-26 keyboard commands, 2-5-6 problems, 5-11 Programs, see Application programs R RAM, see Memory RAM, shadow, Intro-1 -2, 1-12, A-2, A-14 Read/ write errors, 5-10 README files, Intro-3, 1-20 Real-time clock, Intro-2, 1-9, A-2 RESET button, 1-6, 2-3 Resetting the computer, 1-7, 2-3, 5-2 Resolutions, see Video resolutions ROM, 1-7, 1-12, 1-19, A-2, A-14 RS-232C ports, see Serial...
... turning on, 1-5 Processor jumpers, 3-7, 3-26 replacing, 3-24 -26 socket, 3-23 specifications, A-1 types, Intro-1, 3-23 upgrading, 3-23 -26 Processor speed changing, 2-5 -6, A-1 indicator light, 1-6, 2-5 jumper, 3-7, 3-26 keyboard commands, 2-5-6 problems, 5-11 Programs, see Application programs R RAM, see Memory RAM, shadow, Intro-1 -2, 1-12, A-2, A-14 Read/ write errors, 5-10 README files, Intro-3, 1-20 Real-time clock, Intro-2, 1-9, A-2 RESET button, 1-6, 2-3 Resetting the computer, 1-7, 2-3, 5-2 Resolutions, see Video resolutions ROM, 1-7, 1-12, 1-19, A-2, A-14 RS-232C ports, see Serial...
User Setup Information
Page 6
... graphical user interface software, installed on the hard disk drive along with a user manual Customer service: (800) 227-5609 Technical support: (404) 428-0008 Fax: (404) 427-1150 Interactive voice/ faxback: (404) 514-6330 0 IntuitTMQuicken® for Windows financial planning software installed on the hard disk drive, including a user manual and diskettes Technical support: EPSON Connection at (800) 922-8911 (U.S. only) or (800) 463-7766 (Canada only) 0 Spinnaker® PFS: WindowWorks business management software installed on the hard disk drive...
... graphical user interface software, installed on the hard disk drive along with a user manual Customer service: (800) 227-5609 Technical support: (404) 428-0008 Fax: (404) 427-1150 Interactive voice/ faxback: (404) 514-6330 0 IntuitTMQuicken® for Windows financial planning software installed on the hard disk drive, including a user manual and diskettes Technical support: EPSON Connection at (800) 922-8911 (U.S. only) or (800) 463-7766 (Canada only) 0 Spinnaker® PFS: WindowWorks business management software installed on the hard disk drive...
User Setup Information
Page 7
...® Classic Card Games software installed on the hard disk drive along with a user manual Technical support: (714) 553-6678 Fax: (714) 252-2820 BBS: (714) 252-2822 0 America Online news and information service software installed on the hard disk drive, including a brochure and subscription information Technical support: (800) 827-6364 BBS: (800) 827-5808 0 CompuServe WinCIM® information manager for the CompuServe news and information service installed on the hard disk drive, including...
...® Classic Card Games software installed on the hard disk drive along with a user manual Technical support: (714) 553-6678 Fax: (714) 252-2820 BBS: (714) 252-2822 0 America Online news and information service software installed on the hard disk drive, including a brochure and subscription information Technical support: (800) 827-6364 BBS: (800) 827-5808 0 CompuServe WinCIM® information manager for the CompuServe news and information service installed on the hard disk drive, including...
User Setup Information
Page 11
... Support The fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on subscribing to the service. This section describes your sound card and multimedia software, and tells you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. The CD-ROM drive...
... Support The fastest way to access helpful tips, specifications, drivers, application notes, tables for DIP switch or jumper settings, and bulletins for EPSON products is through the Epson America Forum on subscribing to the service. This section describes your sound card and multimedia software, and tells you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum. The CD-ROM drive...
User Setup Information
Page 12
... have trouble using your multimedia equipment, check the suggestions in your system as it was configured at the factory. Read This First 9 This will ensure that supports multi-session photo CD and is operating properly before you install any optional items. See "Testing Your Multimedia System" on page 17. Caution If you experiment with an optional daughter card to install the Windows Sound System drivers...
... have trouble using your multimedia equipment, check the suggestions in your system as it was configured at the factory. Read This First 9 This will ensure that supports multi-session photo CD and is operating properly before you install any optional items. See "Testing Your Multimedia System" on page 17. Caution If you experiment with an optional daughter card to install the Windows Sound System drivers...
User Setup Information
Page 17
... computer User's Guide for turning on -line help for instructions.) After a few moments, the computer starts FocalPoint. Testing Your Multimedia System To test your system as it was configured at the factory, connect only your monitor, keyboard, and mouse as described in the on your operating system (MS-DOS) and Windows. Follow the instructions in the previous sections. Follow the instructions in Windows. Adjusting the Sound To adjust the speaker...
... computer User's Guide for turning on -line help for instructions.) After a few moments, the computer starts FocalPoint. Testing Your Multimedia System To test your system as it was configured at the factory, connect only your monitor, keyboard, and mouse as described in the on your operating system (MS-DOS) and Windows. Follow the instructions in the previous sections. Follow the instructions in Windows. Adjusting the Sound To adjust the speaker...
User Setup Information
Page 23
The default settings are as follows: DMA=0 IRQ=11 Use the Windows Control Panel to see if it works properly when the optional card driver is not installed. See the card documentation for the optional card you have installed. then select Mozart Audio Device Driver from the list displayed and click on Setup. Reboot your sound card. 3. Select Drivers; Also check the following switches in the SET BLASTER command line in your AUTOEXEC.BAT file: Base I /O address, and...
The default settings are as follows: DMA=0 IRQ=11 Use the Windows Control Panel to see if it works properly when the optional card driver is not installed. See the card documentation for the optional card you have installed. then select Mozart Audio Device Driver from the list displayed and click on Setup. Reboot your sound card. 3. Select Drivers; Also check the following switches in the SET BLASTER command line in your AUTOEXEC.BAT file: Base I /O address, and...